User manual UNIDEN EXAI985HS

EXAI 985HS 900 MHz Cordless Phone with Digital Answering System Caller ID and Call Waiting Operation 3-Way Conference Operation Thank you for choosing the Uniden EXAI 985HS cordless telephone. This phone is designed to exacting standards that provide reliability, long life and outstanding performance. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes. TO YOUR NEW PHONE INTRODUCTION · 900 MHz Extended Range · Secure Digital Transmission · Answering Device · Caller ID and Call Waiting Caller ID · Advanced Caller ID with Call Waiting Option · 50 Number Caller ID Memory · 30 Number Memory (20 on the handset, 10 on the base) · 32 Digit Redial · 3-Line, 16 Character Backlit LCD Handset Display · Redial, Flash and Pause · Pulse / Tone Dialing · 7 Hour Talk Time · 7 Day Standby Battery Life · Handset Earpiece and Ringer Volume Control · Speakerphone · 3-Way Conference · Headset Included for Hands-free Communication Uniden® is a registered trademark of Uniden America Corporation 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. Handset antenna Headset jack cover Handset battery compartment Handset ringer switch Handset earpiece LCD display Talk key Volume/Cursor down/ character select key Caller ID key Tone/Backspace key Redial/Pause key Select/Channel key Handset microphone Volume/Cursor up/ character select key Flash key Memory key Delete/Intercom key Cursor forward key Mute/Ring key Options key Handset contact 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. Base microphone Speaker LED Status LED Handset retainer clip Clock key Pin code key Delete key Greeting key Repeat key Skip key Voice memo key Base contact Tone key Mute key Speaker key Page/Intercom key Base speaker Volume down key Volume up key LED display Play/Stop key Base antenna Answer on/off key Memory key Redial/Pause key Flash key Record time switch Ring time switch Base ringer switch Pulse-Tone switch DC power input Phone jack Getting Started Introduction / Features...............inside front cover Controls and Functions ..............inside front cover Getting Started Read this first..........................................................4 Step 1: Checking the package contents ...............5 Step 2: Setting up the base unit ...........................6 Mounting the base unit on a wall ...........9 Step 3: Preparing the battery pack .....................11 Step 4: Setting the Caller ID options..................13 Entering your area code .........................14 Basics Making a call ........................................................15 Receiving a call ....................................................16 Mute ......................................................................17 Adjusting the ringer and earpiece volume .........18 Redialing a call .....................................................19 Traveling out-of-range..........................................20 Using your EXAI 985HS intercom .......................21 Transferring a call.................................................22 Memory Dialing Storing phone numbers and names....................23 Making calls with memory dialing......................26 Editing a stored name and/or phone number ...28 Erasing a stored name and phone number........30 3-way Conference Feature 3-way conferencing..............................................32 Caller ID Features Caller ID service ...................................................33 When the telephone rings ...................................34 Viewing the Caller ID Message list .....................35 Deleting information from Caller ID list.............36 Using the Caller ID list ........................................38 Using "Caller ID with call waiting" service ........40 Call waiting features ..............................................41 The Integrated Answering Device Features.................................................................42 Setting up your answering system ......................43 Using your answering system .............................47 Additional Information Changing the digital security code......................53 Installing the beltclip............................................54 Headset installation ..............................................55 Note on power sources .......................................56 Maintenance..........................................................56 General information ..........................................57 Troubleshooting..................................................58 Index .....................................................................60 Basics Memory Dialing OF YOUR OWNER'S MANUAL 3-way Conference Features CONTENTS Caller ID Features Integrated Answering Device Additional Information This cordless telephone must be set up before use. Follow these steps; Step 1 (page 5) Unpack the telephone and accessories. GETTING STARTED Step 2 (page 6 to 10) Next, choose the best location to set up the base unit. Base unit Step 3 (page 11 to12) Then, insert the battery pack into the handset. You have to charge the battery pack for 12-15 hours before plugging the phone into the phone line. Handset Step 4 (page 13 to 14) Finally, set Caller ID options and store your area code in the memory to use the Caller ID service. Note: Skip the setting of area code if your calling area requires 10 digit dialing. Handset About the digital security code This cordless telephone uses a digital security code to prevent unauthorized access to your base unit. This security code prevents other cordless handsets from making calls through your base unit. A random security code will be assigned automatically between your base unit and handset when you charge the battery pack for the first time. If you want to reset the security code, see page 53. 4 Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department (see below). · Base unit · Handset · AC adapter (AD-420) · Rechargeable battery pack (BT-905) · Telephone line cord · Wall mount adapter · Headset · This Owner's Manual · Quick Reference Guide · Precautions and Important Safety Instructions · Registration Card · Beltclip Uniden Parts Department (800) 554-3988 Hours: M-F 7:00 AM to 5:00 PM CST. We can also be reached on the web at www.uniden.com. 5 Do the following steps. · Choose the best location · Connect the base unit · Choose the dialing mode Choose the best location Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some important guidelines you should consider: Avoid heat sources, such as radiators, air ducts, and sunlight Avoid television sets and other electronic equipment Avoid noise sources such as a window by a street with heavy traffic Avoid microwave ovens Avoid excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Avoid personal computers Choose a central location Avoid other cordless telephones 6 · After installing the battery pack in the handset, charge your handset for 12-15 hours before plugging the phone into the phone line. Once the handset battery pack is fully charged, then connect the telephone line cord to the base and telephone wall outlet. · The location should be close to both a phone jack and a continuous power outlet which is not switchable. · Keep the base and handset away from sources of electrical noise such as motors, microwave ovens, and fluorescent lighting. · Be sure there is sufficient space to raise the base antenna fully vertical. · The base can be placed on a desk, tabletop, or mounted on a standard wall plate. Connect the base unit If you want to install the base unit on the wall, see page 9. Place the power cord so it does not create a trip hazard, or where it could become chafed and create a fire or electrical hazard. 1 2 3 Connect the telephone line cord to the TEL LINE jack and to a telephone outlet. Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet. Set the base unit on a desk or tabletop and place the handset on the base unit. Then raise the antenna to a vertical position. 7 Use only the supplied AD-420 AC adapter. Do not use any other AC adapter. Connect the AC adapter to a continuous power supply. Place the base unit close to the AC outlet so that you can unplug the AC adapter easily. Polarity of the plug If your telephone outlet isn't modular, contact your telephone company for assistance. Modular Choose the dialing mode Depending on your dialing system, set the TONE/PULSE switch as follows: If your dialing system is Tone Pulse Set the switch to TONE PULSE If you aren't sure of your dialing system Make a trial call with the TONE/PULSE switch set to TONE. If the call connects, leave the switch as is; otherwise, set to PULSE. 8 Standard wall plate mounting This phone can be mounted on any standard telephone wall plate. 1 1 2 Snap the wall mount adapter into the notches on the base. Plug the telephone line cord to the TEL LINE jack and the AC adapter to the DC IN 9V jack. Plug the telephone line cord into the telephone outlet. Place the AC adapter cord inside the molded wiring channel. Plug the AC adapter into a standard 120V AC wall outlet. Raise the antenna to a vertical position. Align the mounting slots on the base with the mounting posts on the wall. Push in and down until the phone is firmly seated. 3 2-7 4 5 6 7 9 8 9 On the base unit, pull the handset retainer out of the slot. Rotate it clockwise 180 degrees. Flip the retainer from front to back. Slide it back into the slot so that the lip of the retainer is up and the oval is down. The retainer holds the handset in place. Direct wall plate mounting If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: · Avoid electrical cables, pipes, or other items behind the mounting location, that could cause a hazard when inserting screws into the wall. · Try to mount your phone within 10 - 15 feet of a working phone jack to avoid excessive cord lengths. · Make sure the wall material is capable of supporting the weight of the base and handset. · Use #10 screws (minimum length of 1-3/8 inches) with anchoring devices suitable for the wall material where the base unit will be placed. 1 Insert two mounting screws into the wall, (with their appropriate anchoring device), 3-15/16 inches apart. Allow about 1/8 of an inch between the wall and screwheads for mounting the phone. Refer to steps 1 through 9 on page 9 and 10 to mount the telephone. 2 10 Charge the battery pack for 12-15 hours before you plug the phone into the phone line. 1 2 Use only Uniden Battery BT-905. Replacement batteries are also available through the Uniden Parts Department. (See page 5) Remove the battery cover. Connect the battery pack connector with the correct polarity (black and red wires), then insert the battery pack into the battery compartment. 3 Slide the battery cover forward until it snaps into place. 4 Place the handset on the base with the keys and display facing upward. This position lets you see the Caller ID messages on the display. Make sure that the "status" LED of the base unit is lit, and charging begins. Charge the battery for 12-15 hours. You can place the handset either side up for charging the battery. 11 Battery use time (per charge) From fully charged · Seven hours continuous use. · Seven days when the handset is in the standby mode. Even when the battery pack is not being used, it will gradually discharge over a long period of time. For optimum performance, be sure to return the handset to the base unit after a telephone call. When the battery charge becomes low When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the phone is not in use, "Low Battery" flashes and none of the keys will operate. If the phone is in use, "Low Battery" flashes and the handset beeps. Complete your conversation as quickly as possible and return the handset to the base unit for charging. Cleaning the battery contacts The redial memory numbers are retained for up to two minutes while you replace the batteries. To maintain a good charge, it is important to clean the battery contacts on the handset and base unit about once a month. Use a dry cloth or pencil eraser, if necessary. Do not use any liquids or solvents. If you must replace the battery pack during a telephone call, complete the replacement within 30 seconds, and you can return to the original call. (If the replacement battery pack is not fully charged, the call may disconnect.) 12 There are three Caller ID setup options available; they are AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code. Auto Talk allows you to answer the phone without pressing the button. If the phone rings when AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call. If the phone rings when AutoTalk is off, you must press to answer the call. Caller ID on Call Waiting (CIDCW) performs the same as regular Caller ID on a call waiting number. Call Waiting options allow you to handle call waiting calls in seven different ways. (See page 41.) You must subscribe to CIDW and CIDCW options from your phone company in order to use this feature. 1 In the standby mode, press . The Caller ID setting screen appears. 2 Press or to move the pointer to the item that is to be set. Example: To select CIDCW 3 Press to toggle between On and Off for Auto Talk. For CIDCW, choose On, Off or Opt depending on the type of service to which you subscribe. To complete the settings, press , then the handset returns to standby mode. 4 13 If you enter a 3-digit area code number in the Area Code option, your local area code does not appear in Caller ID messages. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number. If your calling area requires 10-digit dialing, do not program this option. 1 When the phone is in the standby mode, press . The Caller ID setting screen appears. 2 3 4 5 6 Press to select "Area Code". Press . Use the number keypad ( enter the 3-digit area code. to ) to Press . A beep sounds and the displayed area code is entered. Press to complete the setting. Or return the handset to the base unit to complete the setting mode and set the handset to the standby mode. When the area code has already been stored in memory, the stored area code will be displayed. To change it, use the and number keypad to enter the new area code. Then press . To complete the setting, press handset to the base unit. or return the 14 From the handset Dialing from standby 1 2 3 4 Pick up the handset. Dial the phone number. Press . or return the To hang up, press handset to the base. Dialing from talk mode 1 2 3 From the base The base microphone is located under the phone. Position yourself as near to the base as possible and speak clearly. Pick up the handset and press Dial the phone number. To hang up, press handset to the base. . or return the 1 2 3 Other Operations To To improve reception Press . Dial the number on the keypad. To finish the call, press hang up. to BASICS Do this Press during the conversation. "Scanning" appears on the display. If the operation fails, the error tone sounds. To adjust the earpiece volume Press or during the call. To temporarily switch to tone dial Press . The following (When the base is set to pulse numbers dialed will be sent as mode) tone dialing. To enter a pause within the Press . "P" appears in the dialing sequence. display which represents a pause. 15 From the handset 1 2 If either the handset or the base does not ring, check each ringer switch to make sure they are set to "on". The phone rings. "Incoming Call" appears on the display. Press if not in Auto Talk mode. Press any key (except ) if in Auto Talk mode. " Talk" appears on the display. Then the earpiece volume is displayed for 2 seconds. The call-time display starts when you begin to talk. Press or place the handset on the base to hang up. The call time will be displayed for about 5 seconds. 3 4 From the base 1 2 3 4 The phone rings. The status LED on the base flashes. Press . If audio on the speaker phone is not loud enough, adjust the speaker volume on the base. Adjust the volume by pressing volume as necessary. To hang up, press . 16 You can turn off the base or the handset microphone so that the person you are talking with cannot hear you. When speaking with the base 1 2 Press during a telephone call. The microphone is turned off. To cancel mute, press . , or When speaking with the handset 1 Press call. during a telephone The microphone is turned off. 2 To cancel mute, press or . When the phone is ringing You can temporarily mute the handset's ringer by pressing when the phone rings. You may still press to answer the call. 17 Handset ringer tone In the standby mode, press . Each time is pressed, the ringer tone setting changes and the selected ringer tone sounds for 2 seconds. Handset ringer switch This switch turns the handset ringer on or off. ringer off on ringer off on Handset earpiece volume Pressing or during a telephone call will change the earpiece volume of the handset. This setting will remain in effect after the telephone call has ended. When you press in Loud mode or press an error tone sounds. in Low mode, Base ringer switch This switch turns the base ringer on or off. Base speaker volume To control the speaker volume of the base, adjust the and button as desired. The volume setting from 1 (lowest) to 10 (highest) appears in the message counter LED. 18 From the handset The last three phone numbers entered can be quickly redialed. Redialing from Standby 1 If the recently dialed number exceeds 32 digits, only the first 32 digits are retained for redialing. Press . The phone number that was last dialed appears on the display. Press again. Each press of will display one of the last three numbers dialed. 2 Most recent Press and hold to delete the displayed redial number. 3 Press dialed. . The number will be 19 Redialing from talk mode 1 Only the last number dialed can be accessed after has been pressed. Press . "Talk" appears flashing on the display. 2 3 Press . The last number dialed will be displayed, and redialed. To hang up, press or place the handset on the base. The call-time will be displayed for about 5 seconds. From the base 1 2 3 To call the last number dialed from the base, press . Press Press . to finish the call. During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass the range limit of the base unit, your call will terminate within 30 seconds. 20 Using your EXAI 985HS intercom Intercom from the base to handset 1 2 3 Press on the base. The handset beeps. Press or on the handset. Speak into the handset microphone to answer the base. To turn off the intercom, press on the handset or on the base. Intercom from the handset to base 1 2 3 Press The base beeps. on the handset. At the base, press or . Speak into the base microphone to answer the page. To turn off the intercom, press on the handset or on the base. 21 To transfer from the handset to the base 1 Press on the handset while speaking on the handset. The caller is put on hold and the intercom tone sounds on the base. Press or on the base. The intercom mode is activated, but the caller is still on hold. To transfer the call to the base, press on the handset. To cancel the transfer, press on the base. 2 3 To transfer from the base to the handset 1 Press on the base while speaking on the speaker phone. The caller is put on hold, and the intercom tone will be sounded on the handset. Press or on the handset. The intercom mode is activated, but the caller is still on hold. To transfer the call to the handset, press on the base. To cancel the transfer, press on the handset. 2 3 22 Your EXAI 985HS stores up to 20 names and numbers in the handset plus 10 numbers in the base. On the handset Example: To store a name (MOM AND DAD) and number (8175553300) in memory location 03. 1 You must press a key within 20 seconds or the phone will return to standby. If you return the handset in the base the phone will return to standby too. Press and you can go to memory menu at any time. Press and hold until "Memory Store" is displayed. 2 Press and or enter a two-digit number (01-20) to select the memory location where you would like to store the number. DIALING MEMORY 3 Press . The following screen appears and a cursor flashes indicating that the display is ready for the name to be entered. If this screen appears, the selected memory location is already stored. Then you must either change the entry in this location, clear the location, or select "Go Back" to choose another location. 23 4 Use the , , , , or keys to enter the name. The name cannot exceed 13 characters. · Use the and key to scroll through the character menu. It contains upper and lower case letters and various characters. · Use the and keys to move the cursor to the desired location. · Use the key to delete characters as needed. Press . "Store Number" is displayed. The cursor flashes indicating that the display is ready for the number to be entered. Use the number keypad to enter the phone number. The phone number cannot exceed 20 digits. · Use the key to enter pause in the dialing sequence. The display shows a "P". Each pause counts as one digit and represents a two second delay in time between digits. The pause feature is useful for long distance calling, credit card dialing, or sequences that require a pause between digits. · Use the key to delete digits as needed. 5 6 7 Press . The handset beeps and displays the confirmation screen. Memory storage is complete. For example, if you store a name and number into memory location number 03, the display shows "Memory03 Stored". After about 2 seconds, "Memory Store" is displayed. 8 24 Press to return to standby mode. On the base You can store only numbers in the base. 1 2 3 Press . The status LED blinks. Dial the number you wish to store. Press . Enter the memory location number (0-9) on the keypad. A confirmation tone indicates the number is stored. 25 From the handset Dialing from standby 1 You must press key within 20 seconds or the phone will return to standby. You may also press to access a memory menu at any time. Press . The handset displays your programmed memory locations. 2 Press and or enter a two-digit number (01-20) to select the memory location you would like to dial. If you press before , you can confirm the name and number stored in the selected memory location. To exit this mode, press and hold . The handset returns to standby. 3 Press . "Talk" flashes and the volume setting appears on the display. Then the displayed number is dialed. To exit the memory function without dialing, press . The handset returns to standby. 26 Display a Programmed Number Use the and keys to toggle between the names display and the numbers display. Program name Program number When the stored phone number has 14 or more digits, " \ " is displayed next to the 12th digit. Press to see the extra digits and to return. Dialing from talk mode 1 If you select a memory location that does not have a stored number, the handset will beep rapidly and the phone will not dial. Press . "Talk" flashes and the volume setting appears. 2 3 Press . Enter a two-digit number (01-20) to select the memory location of the desired phone number. The selected phone number is displayed. Then the number is dialed. 27 From the base 1 2 3 4 Press Press . . Press the number keypad to select the memory location you wish to dial. Press to finish the call. 1 Press and hold until "Memory Store" is displayed. 2 3 Press and or enter a two-digit number (01-20) to select the memory location you would like to edit. Press . The following screen appears with the memory location number that you have selected in the display. 28 4 Press the or key to select "Edit Memory", then press . The following screen appears. The cursor flashes indicating that the display is ready for the name to be edited. When a name has not been stored, the cursor appears at the beginning of the second line. Press , , , , or the name. (See page 24.) To edit only the phone number, skip this step. Press . The following screen appears. The cursor flashes indicating that the display is ready for the number to be edited. Use the number keypad, , or key to edit the phone number. The phone number cannot exceed 20 digits. (See page 24.) When the phone number is not to be edited, skip this step. Press . The handset beeps and displays the confirmation screen. The memory storage is complete. For example, if you store a name and number into memory location number 01, the display shows "Memory01 Stored". 5 6 to edit 7 8 After about 2 seconds, "Memory Store" is displayed. 9 Press to return to standby mode. 29 With the handset 1 Press and hold until "Memory Store" is displayed. 2 Press and or enter a twodigit number (01-20) to select the memory location (01 - 20) you would like to edit. 3 Press . The following screen appears with the memory location number that you have selected in the display. 4 5 6 7 Press to move the pointer down to "Delete Memory" command line. Press . The following confirmation screen appears. Press to move the pointer to "Yes". Press or . There is a confirmation tone and the entry is deleted. The following screen appears. After a few seconds, the display returns to the "Memory Store" screen. You may select another number to delete (return to step 2) or press to return to standby. 8 30 With the base 1 2 3 Press . The status LED blinks. Press again. Enter the memory location number (0-9) of the number you wish to delete. The status LED goes out. A confirmation tone indicates the number has been erased. 31 The Uniden EXAI 985HS permits 3-way conversations between the handset, base, and outside line. During a 3-way conversation, dialing is only possible from the handset. When speaking on the handset 1 Press on the base to join the 3-way conversation. This will set the 3-way conversation mode. To hang up, press on the base. The handset remains connected to the call. 2 When speaking on the base CONFERENCE FEATURES 1 2 Press on the handset to join the 3-way conversation. To hang up, press on the handset. The base remains connected to the call. 32 3-WAY You must subscribe to the Caller ID service from your telephone company to use this feature. When the telephone rings, the Caller ID feature allows you to view the caller's name and phone number on the display before you answer the phone. The handset displays the phone number of the incoming call, the name, time, and the number of calls. Additionally, you can dial the displayed number, and store the information for memory dialing. CALLER ID FEATURES 33 1 When the Caller ID message is received, the display shows the caller's phone number, along with the date and time. The incoming call information is stored in Caller ID record. If the Caller ID service includes the caller's name, the caller's name appears on the display (up to 15 letters). If you answer a call before the Caller ID message is received (Example: before the second ring), the Caller ID message will not appear. Here are some typical displays; When the phone number and name data are received When invalid data is received When the call is received via a telephone company that does not offer Caller ID service, the caller's phone number and name do not appear. (This includes international calls.) When a private name is received When a private number is received When an unknown name is received When an unknown number is received When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear. 2 When the telephone is answered, the display changes to "Talk". Data errors appear as "2 2". 34 The Caller ID list stores information for up to 50 incoming calls - even unanswered calls. If a call comes in via a telephone system that does not offer Caller ID service, no information is stored. 1 Press . The summary screen appears. The screen shows the number of new messages and total messages. 2 "End" appears when you have received all messages in the Caller ID list. Press repeatedly to return to the summary screen. Press to display the latest caller ID message. 3 4 Press to see the next message. Or press to see previous message. Press to return to standby. Each message can be up to 15 characters for the phone number and the name. 35 The EXAI 985HS stores up to 50 messages. If the phone receives the 51st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually. Deleting a Caller ID message 1 Press . Display the message to be deleted from the Caller ID list by pressing or . 2 Press screen appears. . The following 3 If you get an incoming call, the deleting operation is canceled and the telephone returns to standby so you can answer the call. Press "No". Press or to select "Yes" or 4 or . When the pointer is at "Yes": A tone sounds and the Caller ID message is deleted. The next Caller ID message is then displayed. When the pointer is at "No": The display returns to the Caller ID display. 36 Deleting all Caller ID names/numbers 1 Press . 2 Press screen appears. . The following 3 4 Press "No". Press or to select "Yes" or or . When the pointer is at "Yes": A tone sounds and all stored Caller ID messages are deleted. When the pointer is at "No": The display returns to the summary screen. 37 Calling a party from the Caller ID list You can place a call from the Caller ID list. The EXAI 985HS stores up to 50 messages. 1 Press . Select the phone number that you want to dial by pressing or . 2 Press . You cannot make a call from the Caller ID list if your EXAI 985HS is connected to private branch exchange (PBX). The displayed phone number will be dialed. Long Distance calls and Area code Pressing while the Caller ID information is displayed (in step 1) will place a "1" in the display to set up for a long distance call. When a long distance call has been set, "1" appears in the display. Dial edit Press to move the cursor to the left, make your changes and then press . This will not change the number in the Caller ID list memroy. If you want to save this new number, store the information in memory (see page 23). 38 Storing Caller ID messages in Memory dialing The phone number of the party on the Caller ID list can be stored in memory dialing. 1