User manual UNIDEN EXV958

THE EXV 958 VoiceDial The World's First Cordless ITAD Integrated with Voice OWNER'S MANUAL · ·· ·· ·· · · Recognition Technology! ® Color profile: Disabled Composite Default screen CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 · Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 · Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 · Included In Your Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting Up and Adjusting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 · Desk/Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 · Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 · Direct Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 · Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 · Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 · Setting the Pulse/tone Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 · Adjusting Ringer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 · Automatic Digital Code Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 · Ringer On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 · Page/Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 · Attaching the Beltclip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 · Cleaning Battery Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Standard Use of Your New Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 · Making & Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 · Chain Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 · Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 · Flash & Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Programming Your Phone's Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 · Monitor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 · Voice Memory Entry Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 · Storing a Phone Number in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 14 · Storing a Mixed Mode Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 · Erasing a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 · Dialing a Stored Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 · Reviewing Numbers in Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 · Dial Announce On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Using the Integrated Answer Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 · The Integrated Answering Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 · Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 · Turning the Answering System On/Off . . . . . . . . . . . . . . . . . . . . . . . . 19 · Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 · Setting Your Outgoing Message (OGM) . . . . . . . . . . . . . . . . . . . . . . . . 22 · Selecting Message Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 · Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 · Selecting a Pin Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 · VOX/Calling Party Control Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 · Setting the Toll Saver Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 · Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 · Playing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 · Repeating a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 · Skipping a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 · Deleting a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 · Recording a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 · Remote Access Away From Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Controls & Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . back page foldout NOTE: Foldout the back cover of this owner's manual to use the handy "Controls and Functions" page for reference. I:...exv958final.vp Fri Jun 19 20:14:43 1998 CONTENTS OF YOUR OWNER'S MANUAL Color profile: Disabled Composite Default screen INTRODUCTION TO YOUR NEW VOICEDIAL PHONE INTRODUCTION Introduction WELCOME Congratulations on your purchase of the Uniden EXV 958 cordless telephone integrated with VoiceDial technology. We designed this phone to exacting standards for reliability, long life, and outstanding performance. INTRODUCTION EXV 958 FEATURES · · · · · · · · · · · · · · · · · VoiceDial Voice Recognition Integrated Telephone Answering Device (ITAD) 30 Number Voice Memory 900 MHz Long Range Performance 40 Channel AutoScan UltraClear Plus Circuitry AutoTalkTM Redial, Flash and Pause AutoSecureTM Pulse/Tone Dialing AutoStandbyTM Page/Find 14 Day Long Life Battery 7 Hour Talk Time Speaker and Ringer Volume Control Any Key Answer Hearing Aid Compatible VoiceDial is a technological breakthrough designed to recognize and respond to the sound of your voice. Just say the name of the person you want to call and VoiceDial automatically dials the number for you. UltraClear PlusTM, together with 40 different channels, virtually eliminates background noise and provides you with the best possible reception during all of your conversations. AutoTalkTM allows you to answer a call be just removing the handset from the base so you don't have to waste time pushing buttons or flipping switches. AutoSecureTM electronically locks your phone when the handset is in the base. AutoStandbyTM allows you to hang up by simply returning the handset to the Base. 1 I:...exv958final.vp Fri Jun 19 20:14:44 1998 Color profile: Disabled Composite Default screen INCLUDED IN YOUR PACKAGE TIP To get the most from your phone, please read this owner's manual thoroughly. Also, be sure to complete and mail the product registration form. Handset Base AC Adapter WARNING If any of these items are missing or damaged, contact the Uniden Parts Department at (800)554-3988, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday, or contact us on the web at www.uniden.com. Rechargeable Battery Short Telephone Cord Beltclip Long Telephone Cord Wall Mount Adapter with Screws · This Owner's Manual · Precautions and Important Safety Instructions · Registration Card 2 I:...exv958final.vp Fri Jun 19 20:14:49 1998 Color profile: Disabled Composite Default screen SETTING and Setting UpUP Adjusting Your Phone TIP Before choosing a location for your phone, read the "Installation Considerations" included in the "Precautions and Important Safety Instructions" brochure. DESK/TABLETOP INSTALLATION 1) Plug the AC adapter cord into the 9 VDC input jack on the back of the base. Place the power cord so that it does not create a trip hazard or become chafed and create a fire or electrical hazard. 2) Plug the AC adapter into a standard 120 VAC wall outlet. Use only the Uniden AC adapter supplied with this phone. DO NOT use an outlet controlled by a wall switch. AND ADJUSTING YOUR PHONE SETTING SETTING UP 3) Charge the battery (refer to "Charging the Battery Pack," page 6). 4) Plug one end of the long telephone cord into the TEL LINE jack on the back of the base. 5) Plug the other end of the cord into your telephone jack on the wall. 6) Place the base on a desk or tabletop. Then, place the handset into the base. The base must lay down in the base as shown. 7) Raise the base antenna to the vertical position. UP 3 I:...exv958final.vp Fri Jun 19 20:14:53 1998 Color profile: Disabled Composite Default screen WALL INSTALLATION w HINT Before choosing a location for your phone, read the "Installation Considerations" included in the "Precautions and Important Safety Instructions" brochure. Standard wall plate mounting This phone can be mounted on a standard AT&T or GTE wall plate. To attach the wall mount adapter to the base: 1) Slide the wall mount adapter into the notches at the top of the base. 2) Pivot the wall mount adapter down and snap into place. 3) Plug the AC adapter into the base. CAUTION Place the power cord so that it does not create a trip hazard or where it could become chafed and create a fire or electrical hazard. 4) Wrap the AC adapter cord around the strain relief notch. Then, put the AC adapter cord inside the molded wiring channel. Plug the AC adapter into a standard 120 VAC wall outlet. AC Adapter ! DO NOT use an outlet controlled by a wall switch. 5) Plug one end of the short telephone cord into the TEL LINE jack on the base. Place the telephone cord inside the molded channel on the bottom of the base. Before you plug the other end of the telephone cord into the modular jack on the wall, charge the battery. Refer to "Charging the Battery Pack," page 6. 6) Place the base on the posts of the wall plate and push down until it is firmly seated. 4 I:...exv958final.vp Fri Jun 19 20:51:58 1998 Color profile: Disabled Composite Default screen w Direct Wall Mounting ! Use ONLY the Uniden AC adapter supplied with this phone. If you do not have a standard wall plate, you can mount your phone directly on a wall. Before doing this, consider the following: · Select a location away from electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. · Mount your phone within 10 feet of a working phone jack. · Make sure the wall material can support the weight of the base and handset. Use anchoring devices if necessary. · Use the #10 screws included with the wall mount adapter kit. ! DO NOT use an outlet controlled by a wall switch. 1) Insert 2 mounting screws 3-15/16 inches apart. Allow about 3/16 of an inch between the wall and screw heads for mounting the phone. 2) Follow "Standard Wall Plate Mounting" steps 1 through 4 on page 4. 3) Plug one end of the telephone cord into the TEL LINE jack on the base. Put the cord inside the molded channel on the bottom of the base. 4) Place the base on the screws and push down until it's firmly seated. 5) Plug the AC adapter into a standard 120 VAC wall outlet. DO NOT use an outlet controlled by a wall switch. 6) Before you plug the other end of the telephone cord into the modular jack on the wall, charge the battery. Refer to "Charging the Battery Pack," page 6. SETTING UP CAUTION Before you plug the other end of the telephone cord into the modular jack on the wall, charge the battery. Refer to "Charging the Battery Pack," page 6. 5 I:...exv958final.vp Fri Jun 19 20:14:58 1998 Color profile: Disabled Composite Default screen INSTALLING THE HANDSET BATTERY PACK HINT Before using your phone, fully charge the rechargeable NickelCadmium battery pack. We recommend that the battery pack charge for 15-20 hours without interruption before plugging the phone line into your new phone. 1) Press in on the battery cover release and slide the battery compartment cover down. 2) Put in the rechargeable Nickel-Cadmium battery pack. The battery pack fits with the electrical contacts touching. The label side on the battery pack should be facing up. 3) Slide on the battery cover and snap it into place. ! In desk/tabletop use, the battery charges only in the vertical position. When wall mounted, hang the handset on the cradle. Use only the Uniden battery (BT-098) supplied with your phone. CHARGING THE BATTERY PACK w Initial battery charging Before using your phone for the first time, fully charge the rechargeable Nickel-Cadmium battery pack. We recommend that the battery pack charge for approximately 15-20 hours, without interruption, before plugging the phone line into your new phone. 1) Place the handset on the base. 2) Make sure the status LED lights. If the LED doesn't light, check to see that the AC adapter is plugged in and that the handset makes good contact with the base charging contacts. Continued 6 I:...exv958final.vp Fri Jun 19 20:15:01 1998 Color profile: Disabled Composite Default screen Charging the Battery Pack w continued Low battery indicator When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions to save power. If the phone is not in use, the talk LED flashes every 3 seconds, and none of the buttons will operate. If you are using the phone, the handset beeps and the talk LED flashes every 3 seconds. Complete your conversation as quickly as possible. Return the handset to the base for recharging. SETTING SETTING THE PULSE/TONE SWITCH UP TIP Most phone systems use tone dialing. Check with your local phone company if you are not sure whether your system is tone or pulse dialing. Slide the PULSE/TONE switch to the TONE position. 7 I:...exv958final.vp Fri Jun 19 20:15:04 1998 Color profile: Disabled Composite Default screen ADJUSTING RINGER CONTROLS w Ringer tone and volume With no call in progress, press ringer. The phone has 3 ringer tones with 2 volume levels - one soft and one loud. Each time you press ringer, the ringer tone changes. Each time you press volume, the ringer volume changes. Receiver volume w IMPORTANT You can change the receiver volume only when you are on a call. While on a call, press volume. The phone has two receiver volume levels - one soft and one loud. Each time you press volume, the receiver volume changes. AUTOMATIC DIGITAL CODE SECURITY To avoid unauthorized calls on your phone, a digital code was added to the EXV 958 phone. Only the handset and base share this digital code. The code will automatically set when you first use the phone. w To change the digital code: 1) Place the handset on the base. TIP If the base loses power while the handset is off the base, the digital code may be erased. If this happens, the handset won't function. You must reestablish the connection between the handset and base. 2) Press page on the base. The handset will beep for about 15 seconds. 3) When the beeping stops, briefly remove the handset and then return it to the base. The status LED blinks to indicate that the digital security code is set to one of the more than 65,000 codes. w To establish communication between the handset and base: 1) Restore power to the base. 2) Place the handset on the base. The status LED blinks to indicate that the digital security code is set. 8 I:...exv958final.vp Fri Jun 19 20:15:08 1998 Color profile: Disabled Composite Default screen RINGER ON OR OFF The ringer is on when the switch is in the RING ON position. To turn off the ringer, move the switch to the BATT SAVE position. Now, when a call comes in, the talk LED will flash but the ringer will be silent. SETTING PAGE/FIND To locate the handset while it's off the base, press page on the base. The handset beeps 15 times in 6 seconds. UP ATTACHING THE BELTCLIP 1) Insert the tab at the belt clip top into the notch at the top of handset back. 2) Secure the belt clip by snapping the bottom tabs into both CLIP notches. CLEANING BATTERY CONTACTS WARNING DO NOT use any liquids or solvents to clean battery contacts. To maintain a good charge, clean all charging contacts on the handset and base about once a month. Use a pencil eraser or Contacts other contact cleaner. DO NOT use any liquids or solvents to clean battery contacts. 9 I:...exv958final.vp Fri Jun 19 20:19:58 1998 Color profile: Disabled Composite Default screen OF YOUR NEW PHONE STANDARD USE Standard Use of Your New Phone MAKING & RECEIVING CALLS AutoTalk allows you to answer a call by just removing the handset from the base eliminating the need to push buttons or flip switches. w STANDARD USE Standard calls without using the memory features Handset On Base Handset Off Base Standard Calls without using the Memory Features To answer call Pick up handset (AutoTalk). Press any key. 1) Press talk. 1) Pick up handset. 2) Listen for dial tone. 2) Press talk. To make a call 3) Listen for dial tone. 3) Dial the number. 4) Dial the number. To hang up Press talk or return handset to base (AutoStandby). 1) Press talk. 1) Pick up handset. 2) Press talk. 2) Listen for dial tone. 3) Listen for dial tone. 3) Press redial. 4) Press redial. Sometimes when you press talk to hang up the phone, you may get an error tone and the phone will not disconnect. If this happens, place the handset on the base or press talk again while holding the handset close to the base. To redial NOTE w Standard calls using the memory features voice/mem speaker 1) Press voice/mem. 2) Press speaker to use the handset as a speaker phone. 3) You will hear: CLIP 3) State the name of the party you are calling. (See "Voice Memory Entry Tips" on page 13 for VoiceDial programming.) 10 I:...exv958final.vp Fri Jun 19 20:20:03 1998 Color profile: Disabled Composite Default screen CHAIN DIALING On certain occasions, after dialing a number, you may be requested by the party or service you are calling to enter a special access code, such as an account number. You can enter this number into a memory location. 1) Store the access code into one of the memory numbers. 2) Dial the party or service main number. 3) When you need to enter the special number, press voice/mem followed by the access code's two-digit memory location number. You will hear the tones for the numbers. CHANGING CHANNELS To improve reception or eliminate background noise, press channel. There may be a brief pause as your phone searches for the clearest channel available. STANDARD FLASH & CALL WAITING If you have "call waiting" service and a call waiting tone sounds while you are on a call, press flash to accept the waiting call. There may be a short pause, then you will hear the new caller. USE RING ON BATT SAVE flash CLIP speaker HANDSET SPEAKER PHONE To use your handset as a speaker phone, press speaker on the handset. To return to standard use, press talk. 11 I:...exv958final.vp Fri Jun 19 20:20:07 1998 Color profile: Disabled Composite Default screen PROGRAMMING YOUR PHONE'S VOICE MEMORY VOICEDIAL PROGRAMMING Programming Your Phone's Memor y HANDSET SPEAKER PHONE voice/mem speaker The handset speaker phone lets you conveniently listen to the voice prompts through the handset speaker phone rather than the earpiece. The handset speaker phone is automatically enabled when you press the speaker key, or the voice/mem key to dial a number, the store key to program, or the rev key to review. CLIP If you want to hear voice prompts through the voice/mem earpiece, or talk to a caller without using the handset speaker phone, press speaker. speaker CLIP You may press speaker to switch from handset speaker phone use to conventional handset use and back again any time during a call. VoiceDial should not be used to access emergency numbers such as 911 (Police or Fire) or to summon other emergency IMPORTANT services (ambulance, medical, or security/alarm). In an emergency your voice may sound different due to stress or injury; or, background noises may make your voice unidentifiable to VoiceDial. 12 I:...exv958final.vp Fri Jun 19 20:20:11 1998 Color profile: Disabled Composite Default screen VOICE MEMORY ENTRY TIPS VoiceDial is "speaker (voice) dependent" - it's designed to recognize the voice that programmed the name. If you program a memory location for "pizza delivery" and another person tries to VoiceDial "pizza delivery," the phone may not recognize the new voice. But, when responding to the prompt "Answer yes or no," the phone is speaker (voice) independent - it can recognize most voices. · Excessive background noise will affect your voice entries. If you are in a noisy area, go to a quiet area. · Don't pause between first and last names. · Speak in a consistent voice. · Keep your voice entry name to less than 3 seconds. · When making a voice entry, hold the handset microphone about 8 to 12 inches from your mouth. · When the voice prompt says "Say yes or no," if you don't say anything within 6 seconds, you will hear "louder please." If you still don't respond, the handset beeps and the programming procedure cancels. · When the voice prompt says "Enter the phone number you want to store," if you do not make an entry within 10 seconds, the handset beeps and the programming procedure cancels. · To cancel a programming procedure, press cancel. VO I C E D I A L P R O G R A M M I N G · Follow the voice prompts for additional guidance. · You can't program the phone while you're on a call. If you get a call while you are programming the phone, it will cancel the current memory operation. 13 I:...exv958final.vp Fri Jun 19 20:20:14 1998 Color profile: Disabled Composite Default screen STORING A PHONE NUMBER IN MEMORY TIP When the voice prompt says "Enter the phone number you want to store," if you do not make an entry within 10 seconds, the handset beeps and the programming procedure cancels. With VoiceDial, programming is easy. Just follow the preprogrammed voice prompts. 1) Remove the handset from the base. 2) Press store. The talk LED blinks and the monitor LED lights. You will hear: "Store mode. Enter the 2-digit memory location." For example: Press 0, then 1. TIP When the voice prompt says "Say yes or no," if you don't say anything within 6 seconds, you will hear "louder please." If you still don't respond, the handset beeps and the programming procedure cancels. NOTE: To automatically select the first available (empty) memory location, press 0, then 0. 3) You will hear: "Say the name you want to store." Example: say "John Smith." Then, 2 times, you will hear: "Please repeat." To confirm, repeat the name, "John Smith." If you don't respond within 6 seconds, you will hear "louder please." If you still don't respond, the handset beeps and the programming procedure cancels. NOTE: You can skip the VoiceDial and enter a phone number in memory without a name. Enter the number on the keypad, then press store (go to step 5). "On the keypad, enter the TIP If you need a pause to separate groups of numbers during dialing, press pause. This 4 second pause counts as one digit. Pressing pause more than once increases the length of the pause between numbers. 4) You will hear:"On the keypad, enter the phone number phone number then press store." then press store." Use the keypad to enter the number you want to store (up to 16 digits). For example: enter 555-5555; then press store. 5) You will hear: "555 5555 stored memory 01." Then, you will hear a confirmation beep. 14 I:...exv958final.vp Fri Jun 19 20:20:17 1998 Color profile: Disabled Composite Default screen STORING A MIXED MODE NUMBER TIP When the voice prompt says "Enter the phone number you want to store," if you do not make an entry within 10 seconds, the handset beeps and the programming procedure cancels. If your phone service is set up for pulse dialing, you can store a mixed mode number to easily access automated services (such as banking) that require tones within their systems. 1) Remove the handset from the base. 2) Press store. The talk LED blinks. You will hear: "Store mode. Enter the 2-digit memory location." TIP When the voice prompt says "Say yes or no," if you don't say anything within 6 seconds, you will hear "louder please." If you still don't respond, the handset beeps and the programming procedure cancels. For example: Press 0, then 1. NOTE: To automatically select the first available (empty) "Say the name you want to store." memory location, press 0, then 0. 3) You will hear: "Say the name you want to store." For example: say "My Bank." Then, 2 times, you will hear: "Please repeat." To confirm, repeat the name "My Bank." NOTE: To enter a number into memory without a name, skip voice entry and go to step 4. TIP If you need a pause to separate groups of numbers during dialing, press pause. This 4 second pause counts as one digit. Pressing pause more than once increases the length of the pause between numbers. 4) You will hear: "On the keypad, enter the phone number then press store." Enter the number you want to store in pulse mode on the keypad.5) Press (tone) on the handset. 6) Enter the number to be dialed in tone mode (such as an account number). For example: 1 2 3 4. 7) Then press store. VO I C E D I A L P R O G R A M M I N G 8) You will hear: Then, you will hear a confirmation beep. 15 I:...Backup of exv958final.vp Fri Jun 19 21:14:39 1998 Color profile: Disabled Composite Default screen TIP When the voice prompt says "Replace memory [location number]. Say yes or no," if you don't say anything within 6 seconds, you will hear "louder please." If you still don't respond, the handset beeps and the programming procedure cancels. ERASING A STORED NUMBER 1) Remove the handset from the base. 2) Press store. You will hear: "Store mode. Enter the 2-digit memory location." 3) Enter the 2-digit memory location number that you want to erase. Our example is 01. You will hear: "Replace memory zero one? Say yes or no." 4) Say "Yes." This erases the memory location. 5) Press store. DIALING A STORED NUMBER 1) Remove the handset from the base. voice/mem speaker 2) Press voice/mem. 3) You will hear: Say the location name or enter the 2-digit location number (01-30). 4) The number will automatically dial. CLIP 16 I:...exv958final.vp Fri Jun 19 21:16:50 1998 Color profile: Disabled Composite Default screen REVIEWING NUMBERS IN MEMORY 1) Press rev. The talk LED flashes. 2) You will hear: For example: You've programmed John Smith's phone number, 555-5555, into memory location 01. Press . You will hear: HINT When you are ready to talk on the phone, press speaker to use the handset speaker phone. 3) To dial the announced number, simply press talk before you hear the last digit. 4) To hear the number in the next memory location, press . Or, to hear the number in the previous location, press 5) If you don't press or , you will hear all your programmed memory locations one at a time from the lowest to the highest memory location number. If you want to dial an announced number, press talk before you hear the last digit. . DIAL ANNOUNCE ON/OFF VO I C E D I A L P R O G R A M M I N G TIP For faster dialing, you can turn off the "Dialing [number]" announcement. w To turn the "dialing" announcement off Press store and then . You will hear a confirmation beep. The dialing announcement is off. w To turn the "dialing" announcement on Press store and then . You will hear a confirmation beep. The dialing announcement is on. 17 I:...exv958final.vp Fri Jun 19 20:20:27 1998 Color profile: Disabled Composite Default screen THE INTEGRATED ANSWERING DEVICE USING ANSWER Using the Integrated Answer Device THE INTEGRATED ANSWERING DEVICE The EXV 958 has a built-in answering system that answers and records incoming calls. You can also use your answering system to record a conversation, leave a memo message for others who use the phone, or to announce a special message to callers when you're away from your phone. FEATURES · · · · · · Digital Tapeless Recording 15 minutes of Recording Time Call Screening Selectable Outgoing Messages Time and Day Stamp Toll Saver SETTING UP 18 I:...exv958final.vp Fri Jun 19 20:20:30 1998 Digital Tapeless Recording allows you to quickly review, save, or delete the messages you choose. You'll never have to worry about a tape wearing out, jamming, or resetting improperly. The Integrated Answering System is easy and convenient to use, but please read through all of the instructions carefully before attempting to use it. TURNING THE ANSWERING SYSTEM ON/OFF 1) To turn the answering system on, press answer. A tone sounds and the current outgoing message plays on the base speaker. A second tone sounds after the outgoing message. The message counter LED turns on to indicate that the unit is ready to answer calls. 2) To turn the answering system off, press answer again. A tone sounds followed by the announcement "Answer off" and the message counter LED turns off. Color profile: Disabled Composite Default screen USING SETTING THE CLOCK The clock on the EXV 958 Answering System starts when power is applied to the base. Follow these steps to set the clock to the correct time: 1) Press and hold clock until a beep sounds. ANSWER 2) Press skip/repeat until the correct day is announced. Numbers zero through six display on the base as each day is announced. 3) Press clock again to select the day. The hour setting is announced. 4) Press skip/repeat until you hear the current hour setting. Numbers 1 through 12 display on the base as each hour is announced. 19 I:...exv958final.vp Fri Jun 19 20:20:32 1998 Color profile: Disabled Composite Default screen 5) Press clock again to select the correct hour. NOTE Press skip/repeat multiple times to scroll through days, hours, minutes, etc. 6) Press skip/repeat until you hear the correct minute setting. The numbers 0 through 59 display on the base as each minute is announced. 7) Press clock again to select the correct minute. The AM/PM setting is announced. 8) The LED displays an A or P. Press skip/repeat until you hear the correct AM/PM setting. 20 I:...exv958final.vp Fri Jun 19 21:17:57 1998 Color profile: Disabled Composite Default screen USING 9) Press clock again to end the time/day setting. The EXV 958 announces the correct time. ANSWER 21 I:...exv958final.vp Fri Jun 19 20:20:34 1998 Color profile: Disabled Composite Default screen SETTING YOUR OUTGOING MESSAGE (OGM) When you receive a call, the answering system automatically plays a preset message or your own personal outgoing message. w Preset messages The following message is pre-recorded at the factory: NOTE You can record an OGM of up to 30-seconds. "Hello, no one is available to take your call. Please leave a message after the tone". To record your own OGM, follow the steps below. w Recording your personal OGM TIP Stand approximately 12 inches in front of the microphone and speak clearly when recording your outgoing message. 1) Press and hold ogm until you hear a long tone. Release ogm and record your message. 2) When you are finished recording your message, press ogm again. A tone sounds and your message plays back on the base speaker. NOTE: To choose between the pre-recorded outgoing message and your personal outgoing message, press ogm during outgoing message playback. This switches between the two options. w Announce only feature The Announce Only feature plays a pre-recorded outgoing message or your own personal outgoing message, but it will not allow the caller to leave a message. Move the REC TIME switch to the ANN position. The message counter LED displays A when the system is on standby. 22 I:...exv958final.vp Fri Jun 19 20:20:36 1998 Color profile: Disabled Composite Default screen USING SELECTING MESSAGE TIME You can set your answering system to record messages up to one or four minutes long. One minute option: move the REC TIME switch to 1. ANSWER Four minute option: move the REC TIME switch to 4. MEMO The Memo function allows the user to record a message on the base. 1) Press and hold memo until you hear a long tone. NOTE The memo function is completely independent of the outgoing message. It's handy for leaving other family members quick messages. 2) Release memo and speak into the microphone. 3) When you have finished, press memo to stop recording. The system returns to standby. 23 I:...exv958final.vp Fri Jun 19 20:20:38 1998 Color profile: Disabled Composite Default screen SELECTING A PIN CODE To play your messages from a remote location, you will need to enter a two-digit Personal Identification Number (PIN) code (00-99). To select a PIN, perform the following steps: 1) On the base, press and hold the pin button. A beep sounds, and the LED displays 00. NOTE Press skip/repeat multiple times to scroll through numbers on the display. 2) To set the first number, press skip/repeat to scroll from to '. When the desired number appears in the display, press pin. This selects the first number. 3) To set the second number, press skip/repeat to scroll from 0 to 9. When the desired number appears in the display, press pin. This selects the second number and the entered PIN is announced. VOX/CALLING PARTY CONTROL FEATURE The calling party control (CPC) feature automatically sets your answering system to disconnect and reset if the caller hangs up before leaving a message. This prevents your answering system from recording a hang up/dial tone. 24 I:...exv958final.vp Fri Jun 19 20:29:21 1998 Color profile: Disabled Composite Default screen SETTING THE TOLL SAVER SWITCH The ringtime/toll saver switch allows you to set the number of rings the caller hears before your answering system plays your outgoing message. You can set the switch to answer after two rings or after four rings. In the TS (Toll Saver) position, the answering system picks up after two rings if you have new messages, and after four rings if there are none. This way, if you call long distance to check your messages, you can hang up after the second ring to avoid being billed. USING ANSWER USING THE RESET BUTTON THE INTEGRATED ANSWERING DEVICE The RESET button on the bottom of the base is used to initialize the base computer. The reset button can be used if an AC power line disturbance causes the answering system to malfunction and become inoperative. Pressing RESET does NOT erase any data stored in your system memory. USING 25 I:...exv958final.vp Fri Jun 19 20:25:56 1998 Color profile: Disabled Composite Default screen USING ANSWER Using the Integrated Answering Device PLAYING YOUR MESSAGES The base LED shows the number of total messages on the display. If the display is blinking, then there are new messages waiting for you. The EXV 958 is designed to play your new messages first. After you play your new messages, you can then play your stored messages. 1) Press play/stop. The system announces the number of new and old messages. The time and day each message was received is announced after the message is played, and the message counter LED displays the number of the current message. 2) When all new messages have played, a long tone is heard. The message counter LED stops flashing to indicate that all of the new messages have been reviewed. 3) After you have reviewed your new messages, you can review your stored (old) messages. Press play/stop and follow the instructions above. HINT To stop playing your messages at any time, press play/stop again. 26 I:...exv958final.vp Fri Jun 19 20:25:58 1998 Color profile: Disabled Composite Default screen REPEATING A MESSAGE 1) Press play/stop to review your messages. The number of stored messages is announced. NOTE Pressing repeat before one and one half seconds of the message has played causes the system to scan back one message. 2) After a message has played for a few seconds, press repeat to replay the message. USING ANSWER TIP If you have several messages, press repeat until you return to the message you want replayed 3) Press play/stop at any time to stop reviewing your messages and return to standby. The counter LED shows the total number of messages still on the system. 27 I:...exv958final.vp Fri Jun 19 20:26:01 1998 Color profile: Disabled Composite Default screen SKIPPING A MESSAGE 1) Press play/stop to review your messages. The number of messages is announced. 2) Press skip at anytime to skip to the next message. HINT Each time skip is pressed, the system scans forward one message. If you have several messages, press skip to find the message you want to play. 3) Press play/stop at any time to stop reviewing messages and return to standby. The message counter LED shows the total number of messages still on the system. 28 I:...exv958final.vp Fri Jun 19 20:26:03 1998 Color profile: Disabled Composite Default screen DELETING A MESSAGE 1) Press play/stop to review your messages. USING 2) If you decide to delete a message, press and release delete anytime during the message. The system beeps and immediately goes to the next message. To delete all messages, press delete from standby and hold for 2 seconds. 3) After you have played all of your messages, a long tone sounds on the base speaker. ANSWER RECORDING A CONVERSATION You can record up to a 15 minute conversation while you are using your phone. 1) During a conversation, press memo. The unit begins recording and two dashes show in the display. A beep that can be heard by both parties sounds every 15 seconds. 2) To stop recording, press memo again. 29 I:...exv958final.vp Fri Jun 19 20:26:05 1998 Color profile: Disabled Composite Default screen REMOTE ACCESS AWAY FROM HOME You can operate your answering system from a remote location using any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, or even to record a new outgoing message. 1) Call your telephone number. 2) During the outgoing message playback, press # followed by your PIN number. Refer to page 24 for instructions on how to select a PIN code. 3) The answering system announces the time and day stamp followed by the number of messages stored in memory. Message playback automatically begins. 4) You may continue to listen to your messages, or you may select a command from the following chart: FUNCTION Repeat Play Skip Delete Stop Answer On Memo Record/Stop OGM Record/Stop Answer Off Room Monitor PRESS #, 1 #, 2 #, 3 #, 4 #, 5 #, 6 #, 7 #, 8 #, 9 #, * NOTE You must enter a command within 15 seconds of entering command waiting mode or the answering system automatically hangs up and returns to standby. 5) After all of your messages have played, you will hear intermittent beeps indicating that the system is in the command waiting mode. You may enter another command at this time from the chart above. 6) When you are finished, hang up to exit the system. The answering system automatically returns to standby. 30 I:...exv958final.vp Fri Jun 19 21:18:37 1998 Color profile: Disabled Composite Default screen Troubleshooting TROUBLESHOOTING