UIP 160P SERIES OWNER'S MANUAL Welcome/Features/Terminology Controls & Functions Setting up the Phone Safety Recommendations Before You Start! Install the rechargeable battery pack into the handset Expanding Your Phone Ten Handset Expandability Backwards/Forwards Compatibility Connecting the Expansion Handset Charger Register the Handset Installing the Beltclip Headset Installation Display and Icons Soft Key Function Main Menu Options Setting Menu Options Using the interface Handset Setup Global Setup Using Your Phone Calling with Packet8 service Using the Speakerphone Making and Receiving Calls Call Waiting Placing a Call on Hold Redialing a Call Adjusting the Earpiece and Speaker Volume Temporarily Muting the Ringer Mute Microphone Privacy Mode Traveling Out of Range Conferencing Find Handset Using One Touch Voice Mail Access Resetting the New Message LED [1] Contents 2 5 7 7 8 12 13 13 13 13 14 16 16 17 18 19 20 20 20 28 30 30 30 31 32 32 33 34 34 35 35 35 36 36 37 37 Phonebook (Storing Phone Numbers, Names, Distinctive Rings and Speed Dial) Chain Dialing Steps for Entering Names and Special Characters Viewing the Phonebook Making Calls Using the Phonebook Speed Dialing Editing or Erasing a Phonebook Entry Copying Phonebook Entries Caller ID and CIDCW (Caller ID on Call Waiting) Viewing the Caller ID List Deleting a Caller ID Record Deleting All Caller ID names/numbers Using the Caller ID Message List Multi-Handset Features Using the DirectLInk Two-Way Radio Feature Using the Room/Baby Monitor Using the Intercom Transferring a Call Troubleshooting Getting Help Installation Troubleshooting Resetting the UIP160P Logging into the UIP160P Common Issues Note on Power Sources Battery replacement and handling Power Failure Battery Life Cleaning the battery charging contacts General Information Liquid Damage Precautions & Warranty I.C. Notice Index Main Menu Flow Chart 38 39 40 42 43 43 44 45 46 47 48 49 49 51 51 53 54 55 56 56 57 58 59 60 64 64 64 65 65 66 67 68 69 70 71 www.uniden.com Welcome With the UIP160P voice-over-Internet Protocol (VoIP) telephone, Packet8 VoIP service and your broadband connection, you can access the Internet and make phone calls simultaneously. The UIP160P can connect directly to your broadband modem or can connect to a router or switch in your home network. It generates and receives voice data and forwards data traffic to your computer or network. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes. Features · · · · · · · · · · · · · · 5.8GHz Digital Expandable 10 Multi-Handset Expandability Hands-Free Duplex Speakerphone in the Handset Caller ID (subscribe through local telephone company) 100 programmable Memory Locations Trilingual Display Options (English, French and Spanish) Intercom/Call Transfer Between Handsets 20 Distinctive Ring Options (10 ringer tones and 10 melody ringers) Mute and Hold Features DirectLinkTM Mode Room/Baby Monitoring Battery Level Indicator Clock Display Animation Displays WELCOME/ FEATURES/ www.uniden.com WELCOME/FEATURES/TERMINOLOGY [2] This series features AutoTalkTM and AutoStandbyTM. AutoTalk allows you to answer a call by just removing the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to hang up by simply returning the handset to the cradle. To protect you against mis-billed calls that might result from your phone being activated by other equipment, this series has Random CodeTM digital security, which automatically selects one of more than 10,000,000 digital security codes for the handset and base. Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The result is a more secure conversation with the clarity of digital sound, extended range, and minimal interference from other cordless phones. IntegriSoundTM Built in sound quality which provides life-like conversations. With DirectLinkTM mode, you can use 2 or more handsets as radio transceivers (walkie-talkies). Be sure to visit our web site: www.uniden.com Uniden® is a registered trademark of Uniden America Corporation. AutoTalk, AutoStandby, DirectLink, IntegriSound, and Random Code are trademarks of Uniden America. Accessibility If you have a disability and need customer service assistance or if you have any questions about how Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY line: 1-800-874-9314 WELCOME/ FEATURES/ A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a message, and we will call you back. Information is also available on our website, www.uniden.com, under the "Accessibility" link. [3] WELCOME/FEATURES/TERMINOLOGY www.uniden.com Terminology · Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or has not been pressed. · Talk Mode The handset is off the cradle and talk/flash or has been pressed, and enabling a dial tone. · VoIP Voice over Internet Protocol, a method of sending voice signals over broadband Internet connections. · Station The main base or any registered handset. · Configuration utility The internal user interface that allows you to change configurations settings in the UIP160P. You can access the configuration utility with an Internet web browser. WELCOME/ FEATURES/ www.uniden.com WELCOME/FEATURES/TERMINOLOGY [4] Controls & Functions 1 5 6 2 7 3 8 9 10 4 11 12 13 18 19 20 21 15 16 17 14 1. Handset Antenna 2. Beltclip Hole 3. Speakerphone Speaker and Ringer 4. Handset Battery Compartment 5. New Message LED 6. Handset Earpiece 7. LCD Display 8. soft Keys (P. 18) 9. cid/vol/ (volume up) (P. 47, 34 & 20) 10.redial/p/vol/ (volume down) (P. 33, 31, 34 & 20) 11. */tone/< (P. 40) 12. 13. (speaker) (P. 30) 14.intcom (intercom)/hold (P. 54 & 32) 15.Headset Jack Cover 16.talk/flash (P. 31 & 32) 17.end (P. 31) 18. (phonebook) (P. 38) 19.#/> (P. 41) 20. (message)/conf (conferencing) (P. 37) 21.Handset Microphone 22.Handset Charging Contacts CONTROLS & FUNCTIONS [5] CONTROLS & FUNCTIONS www.uniden.com 23. Base Charging Contacts 24. Base Antenna 25. Charge LED 26. find hs (handset) (P. 36) 27. pwr (power) LED 28. link LED 29. lan LED 30. wan LED 31. phone LED 32. POWER port 33. RESET switch 34. INTERNET (WAN) port 35. ETHERNET (LAN) port 36. PHONE port CONTROLS & FUNCTIONS www.uniden.com CONTROLS & FUNCTIONS [6] SETTING UP THE PHONE Setting up the Phone Safety Recommendations To ensure general safety, follow these guidelines: · Do not open or disassemble this product. · Do not expose the product to moisture. · Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. · Ultimate disposal of this product should be handled according to all national laws and regulations. · Do not touch the wires on the cable ports or the wires of cables connected to a port as hazardous voltage may be present on these wires when the equipment is powered on. · The plug-socket combination must be accessible at all times because it serves as the power disconnect. · To avoid electric shock, do not connect the UIP160P to any RJ-11 telephone wall jacks. This could damage the UIP160P or the telephone wiring in the building. · Do not work on the system or connect or disconnect cables if lightning or thunder are present in your area. · Do not cover or block the air vents on the UIP160P. Overheating can cause permanent damage to the unit. · Read the instructions completely before connecting the system to its power source. [7] SETTING UP THE PHONE www.uniden.com SETTING UP THE PHONE 911 Service Notice Packet8 offers Enhanced 911 calling as a standard feature of its Internet phone service. However, there are certain circumstances, when you dial 911 from a phone connected to the Packet8 service, where E911 service may not function, or the E911 service may be in some way limited by comparison to traditional 911 service. Please review the Terms and Conditions at www.packet8.net for additional information. note If you ordered your UIP160P directly from Packet8, it will already be activated for you. Your 10-digit activation code was in the confirmation email you received when your UIP160P shipped. (If you don't have this email, go to www.packet8.net and enter the email address and password used to create the account in the account sign in page.) Before You Start! Visit the Packet8 activation website http://activate.packet8.net/ and enter the MAC address ID found on the bottom of your UIP160P. After you activate the UIP160P, you will receive an email containing a 10-digit activation code. You will need this activation code in Step 3. STEP 1: Check Your Equipment Check your broadband setup and the other equipment you will need: · A broadband modem and a broadband Internet connection · A computer with an Ethernet port (or a local Ethernet switch or router) · One CAT-5 Ethernet cable · The Packet8 10-digit activation code that was emailed to you when you created your account. (If you don't have this email, go to www.packet8.net and enter the email address and password used to create the account in the account sign in at the top of the screen.) · If you want to use an analog phone or fax machine with the UIP160P, you will need a standard telephone cable (RJ-11). www.uniden.com SETTING UP THE PHONE [8] SETTING UP THE PHONE Check Your Broadband Configuration The UIP160P supports the two most common broadband connection protocols: DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to change any settings on the UIP160P. If your broadband connection uses PPPoE, you will need to enter your user name and password in step 3. If your broadband provider has given you a static IP address, you will need to enter that information in the UIP160P. See the User Interface Guide at www.uniden.com/voip for more information on configuring your UIP160P. STEP 2: Connect Your UIP160P Once your account is set up, you can connect your UIP160P. 1) Use the included Ethernet cable to connect your broadband modem to the RJ-45 port labeled WAN. If you use a switch or a router for your local network, then you can connect it to the WAN port instead. [9] SETTING UP THE PHONE www.uniden.com SETTING UP THE PHONE 2) Use another Ethernet cable to connect your PC to the RJ-45 port labeled LAN. note PHONE is not a separate line. Any phone connected to PHONE will share your VoIP line with all the UIP160P's cordless handsets. 3) OPTIONAL: If you have a second phone you want to use connect it to RJ-11 port labeled PHONE. CAUTION Do not connect the UIP160P to a regular telephone wall jack. 4) Use the included AC adapter to connect the POWER port to a 100-240 Vac continuous power outlet. CAUTION To avoid risk of fire or electrical hazard, use ONLY the included AC adapter! www.uniden.com SETTING UP THE PHONE [10] SETTING UP THE PHONE All the LEDs will flash several times, and the PWR LED will remain on. If the UIP160P was properly recognized by Packet8's network, the link LED will remain on. Test your connection by making a call with the handset and browsing to a web page from your PC. If you have any difficulty, see the Troubleshooting section. See the User Interface Guide at www.uniden.com/voip for more information on configuring your UIP160P. Step 3 Activate your Packet8 Service Once you have connected your UIP160P, you can activate your Packet8 service · You will need your 10-digit activation code that was sent to you by email when your Packet8 order shipped. (You can also obtain your activation code at www.packet8.net by signing in at your account page.) · Pick up your telephone handset and dial the Activation Service number **012-0001. · Follow the voice instructions and enter your 10-digit activation code. · When you enter a valid code, your account will be activated and your Packet8 phone number will be emailed to you. This Packet8 phone number can also be found in your account details page after signing in at www.packet8.net. [11] SETTING UP THE PHONE www.uniden.com SETTING UP THE PHONE Install the rechargeable battery pack into the handset 1) Press down on the handset battery case cover (use the finger indention for a better grip) and slide the cover downward to remove. 2) Plug the battery pack connector (red & black wires) into the jack inside the battery compartment. (The connector notches fit into the grooves of the jack only one way.) Match the wire colors to the polarity label in the battery compartment, connect the battery and listen for a click to insure connection. 3) Make sure you have a good connection by slightly pulling on the battery wires. If the connection is secure, the battery jack will remain in place. 4) Place the battery case cover back on the handset and slide it upwards until it clicks into place. 5) Place the handset in the base with the keypad ...