UIP165P OWNER'S MANUAL Contents Welcome/Features/Terminology Controls & Functions Setting up your Broadband Phone Before You Start! Expanding Your Phone Ten Handset Expandability Registering Expansion Handsets Installing the Beltclip Headset Installation Display and Icons Soft Key Function In standby mode In talk mode Accessing the menus Entering letters and special characters Main Menu Options Default Settings Global Setup Handset and Base Setup Menu Options Using Your Phone Calling with Packet8 service Making and Receiving Calls Switching to the Handset Speakerphone Call Waiting Placing a Call on Hold Redialing a Call Adjusting the Earpiece and Speaker Volume Muting the Ringer Mute Microphone Find Handset Traveling Out of Range Privacy Mode Holding a Conference Call Using the Intercom Transferring a Call Using One Touch Voice Mail Access Resetting the New Message LED [1] 2 5 7 8 14 14 14 16 16 17 18 18 18 19 19 21 22 23 24 32 32 32 33 33 34 35 36 36 37 37 38 38 39 39 41 43 43 Using the Phonebook and Speed Dial Entering New Phonebook Entries and Speed Dial Numbers Chain Dialing Viewing the Phonebook Making Calls Using the Phonebook Speed Dialing Editing or Erasing a Phonebook Entry Copying Phonebook Entries Caller ID and CIDCW (Caller ID on Call Waiting) Viewing the Caller ID List Deleting a Caller ID Record Deleting All Caller ID names/numbers Calling a party from the Caller ID list Storing Caller ID records in the Phonebook Special Features Using the DirectLInk Two-Way Radio Feature Using the Room/Baby Monitor Troubleshooting Getting Help Understanding the LED Indicators Resetting the UIP165P Logging into the UIP165P's Configuration Utility Common Issues Note on Power Sources Power Failure Battery Life Battery replacement and handling General Information Liquid Damage Precautions & Warranty Index 44 44 45 46 47 47 48 49 50 51 52 53 53 54 55 55 57 58 58 58 60 61 62 66 66 66 67 68 69 70 71 www.uniden.com Welcome With the UIP165P voice-over-Internet Protocol (VoIP) telephone, Packet8 VoIP service and your broadband connection, you can access the Internet and make phone calls simultaneously. The UIP165P can connect directly to your broadband modem or can connect to a router or switch in your home network. It generates and receives voice data and forwards data traffic to your computer or network. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. Features · · · · · · · · · · · · · · · · 5.8GHz Digital Expandable Dual Keypad and LCD Screen at Base 10 Multi-Handset Expandability Hands-Free Duplex Speakerphone in the Handset and Base Caller ID/Call Waiting 100 (handset) and 50 (base) Programmable CID or Memory Locations Trilingual Display Options (English, French and Spanish) Intercom/Call Transfer Between Handsets and base 20 Distinctive Ring Options (10 ringer tones and 10 melody ringers) Mute and Hold Features Ringer off Feature DirectLink Mode Room/Baby Monitoring Battery Level Indicator Clock Display Animation Displays www.uniden.com WELCOME/FEATURES/TERMINOLOGY [2] This series features AutoTalk and AutoStandby. AutoTalk allows you to answer a call by just removing the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to hang up by simply returning the handset to the cradle. To protect you against mis-billed calls that might result from your phone being activated by other equipment, this series has Random Code digital security, which automatically selects one of more than 10,000,000 digital security codes for the handset and base. Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The result is a more secure conversation with the clarity of digital sound, extended range, and minimal interference from other cordless phones. IntegriSound Built in sound quality which provides life-like conversations. With DirectLink mode, you can use two or more handsets as radio transceivers (walkie-talkies). Be sure to visit our web site: www.uniden.com Uniden is a registered trademark of Uniden America Corporation. AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America. [3] WELCOME/FEATURES/TERMINOLOGY www.uniden.com Accessibility If you have a disability and need customer service assistance or if you have any questions about how Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY line:1-800-874-9314 A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a message, and we will call you back. Information is also available on our website, www.uniden.com, under the "Accessibility" link. Terminology ·Standby Mode ·Talk Mode No station is currently in use. No dial tone is present. The handset is off the cradle and talk/flash or on the handset, or on the base has been pressed, enabling a dial tone. ·VoIP Voice over Internet Protocol, a method of sending voice signals over broadband Internet connections. ·Station The main base or any registered handset. ·Configuration utility - The internal user interface that allows you to change configurations settings in the UIP165P. You can access the configuration utility with an Internet web browser. www.uniden.com WELCOME/FEATURES/TERMINOLOGY [4] Controls & Functions 1 5 6 2 7 3 8 9 10 4 11 12 13 18 19 20 21 15 16 17 14 1. Handset Antenna 2. Beltclip Hole 3. Speakerphone Speaker and Ringer 4. Handset Battery Compartment 5. New Message LED 6. Handset Earpiece 7. LCD Display 8. soft Keys (P. 18) 9. cid/vol/ (volume up) (P. 51, 36 & 19) 10.redial/p/vol/ (volume down) (P. 35, 36 & 19) 11. */tone/< (P. 20) 12. (speaker) (P. 32 & 33) 13.intcom/hold (P. 39 & 34) 14.Headset Jack Cover 15.talk/flash (P. 32, 33 & 34) 16.end (P. 19 & 32) 17. (phonebook) (P. 44) 18.#/> (P. 20) 19. (message) (P. 43) 20.Handset Microphone 21.Handset Charging Contacts CONTROLS & FUNCTIONS [5] CONTROLS & FUNCTIONS www.uniden.com 22 23 24 46 25 26 27 45 44 43 42 41 28 29 30 31 32 47 48 49 40 39 38 37 36 35 34 33 50 51 22. (phonebook) (P. 44) 23. exit (P. 19 & 52) 24. LCD Display 25. volume / (up/down) (P. 36 & 19) 26. Soft keys (P. 18) 27. (Caller Id) (P. 51) 28. mute (P. 37) 29. flash (P. 33) 30. (speaker) /speaker LED (P. 32) 31. #/> (P. 20) 32. Base Microphone www.uniden.com 33. phone LED 34. wan LED 35. lan LED 36. link LED 37. pwr (power) LED 38. */tone/< (P. 20) 39. in use LED 40. charge LED 41. Base Speaker 42. ring off (ringer off) (P. 36)/Ringer off LED 43. find hs (handset) (P. 37) 44. intcom (intercom) (P. 40) 45. Base Charging Contacts 46. Base Antenna 47. POWER port 48. RESET switch 49. INTERNET[WAN] port 50. ETHERNET[LAN] port 51. PHONE port CONTROLS & FUNCTIONS CONTROLS & FUNCTIONS [6] S E T T N G TA Y E D G E T T IIN G SU P R TO U R BROADBAND PHONE Setting up your Broadband Phone Safety Recommendations To ensure general safety, follow these guidelines: · Do not open or disassemble this product. · Do not expose the product to moisture. · Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. · Ultimate disposal of this product should be handled according to all national laws and regulations. · Do not touch the wires on the cable ports or the wires of cables connected to a port as hazardous voltage may be present on these wires when the equipment is powered on. · The plug-socket combination must be accessible at all times because it serves as the power disconnect. · To avoid electric shock, do not connect the UIP165P to any RJ-11 telephone wall jacks. Use caution when connecting cables. This could damage the UIP165P or the telephone wiring in the building. · Do not work on the system or connect or disconnect cables if lightning or thunder are present in your area. · Do not cover or block the air vents on the top or bottom surface of the UIP165P. Overheating can cause permanent damage to the unit. · Read the instructions completely before connecting the system to its power source. [7] SETTING UP YOUR BROADBAND PHONE www.uniden.com SETTING UP YOUR BROADBAND PHONE 911 Service Notice 911 dialing is not automatic. Packet8 offers Enhanced 911 calling as a standard feature of its Internet phone service. However, there are certain circumstances, when you dial 911 from a phone connected to the Packet8 service, where E911 service may not function, or the E911 service may be in some way limited by comparison to traditional 911 service. Please review the Terms and Conditions at www.packet8.net for additional information. note If you ordered your UIP165P directly from Packet8, it will already be activated for you. Your 10-digit activation code was in the confirmation email you received when your UIP165P shipped. (If you don't have this email, go to www.packet8.net and enter the email address and password used to create the account in the account sign in page.) Before You Start! Visit the Packet8 activation website http://activate.packet8.net/ and enter the MAC address ID found on the bottom of your UIP165P. After you activate the UIP165P, you will receive an email containing a 10-digit activation code. You will need this activation code in Step 3. STEP 1: Check Your Equipment Check your broadband setup and the other equipment you will need: · A broadband modem and a broadband Internet connection · A computer with an Ethernet port (or a local Ethernet switch or router) · One CAT-5 Ethernet cables · The Packet8 10-digit activation code that was emailed to you when you created your account. (If you don't have this email, go to www.packet8.net and enter the email address and password used to create the account in the account sign in at the top of the screen.) · If you want to use an analog phone or fax machine with the UIP165P, you will need a standard telephone cable (RJ-11). www.uniden.com SETTING UP YOUR BROADBAND PHONE [8] SETTING UP YOUR BROADBAND PHONE note ·Use only the Uniden (BT-446) rechargeable battery pack supplied with your cordless telephone. ·Replacement battery packs are also available through the Uniden Parts Department (see back cover page). STEP 2: Install the rechargeable battery pack into the handset The handset is powered by a rechargeable battery pack. The battery recharges automatically when the handset is placed in the cradle. 1) Press down on the handset battery case cover (use the finger indention for a better grip) and slide the cover downward to remove. 2) Plug the battery pack connector (red & black wires) into the jack inside the battery compartment. (The connector notches fit into the grooves of the jack only one way.) Match the wire colors to the polarity label in the battery compartment, connect the battery and listen for a click to insure connection. 3) Make sure you have a good connection by slightly pulling on the battery wires. If the connection is secure, the battery jack will remain in place. 4) Place the battery case cover back on the handset and slide it upwards until it clicks into place. [9] SETTING UP YOUR BROADBAND PHONE www.uniden.com SETTING UP YOUR BROADBAND PHONE STEP 3: Check Your Broadband Configuration The UIP165P supports the two most common broadband connection protocols: DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to change any settings on the UIP165P. If your broadband connection uses PPPoE, you will need to enter your user name and password in "STEP 5: Activate your Packet8 Service" on page 13. If your broadband provider has given you a static IP address, you will need a special configuration for your UIP165P. See the User Interface Guide at www.uniden.com/ voip for more information on configuring your UIP165P. STEP 4: Connect Your UIP165P Once your account is set up, you can connect your UIP165P. 1) Use the Ethernet cable to connect your broadband modem to the RJ-45 port labeled INTERNET [WAN]. If you use a switch or a router for your local network, then you can connect it to the INTERNET[WAN] port instead. or www.uniden.com SETTING UP YOUR BROADBAND PHONE [10] SETTING UP YOUR BROADBAND PHONE note ·You can also connect a wireless access point to the ETHERNET (LAN) port, if desired. ·PHONE is not a separate line. Any phone connected to PHONE will share VoIP line with all the UIP165P's cordless handsets and base. 2) Use another Ethernet cable to connect your PC to the RJ-45 port labeled ETHERNET (LAN). 3) OPTIONAL: If you have a second phone you want to use, connect it to the RJ-11 port labeled PHONE. CAUTION Do not connect the UIP165P to a regular telephone wall jack. [11] SETTING UP YOUR BROADBAND PHONE www.uniden.com SETTING UP YOUR BROADBAND PHONE 4) Use the included AC adapter to connect the POWER port to a 100-240 Vac continuous power outlet. CAUTION To avoid risk of fire or electrical hazard, use ONLY the included AC a ...