UIP1869V OWNER'S MANUAL UP771BH.book Page 1 Monday, September 5, 2005 11:34 AM Contents WELCOME /FEATURES TERMINOLOGY CONTROLS & FUNCTIONS GETTING STARTED Setting up your Broadband Phone Expanding Your Phone Installing the Beltclip Optional Headset Installation Installing Uniden's Cordless Telephone Customization Tool Using the Interface Main Menu Options Global Setup Setting Up the Handset Setting Display Options 2 4 5 7 7 15 18 18 19 20 25 27 31 37 TROUBLESHOOTING Troubleshooting 73 73 ADDITIONAL INFORMATION Note on Power Sources General Information 81 81 83 PRECAUTIONS & WARRANTY I.C. NOTICE INDEX 84 85 86 BASICS Using Your Phone Redialing a Call Adjusting the Ringer and Speaker Volume Privacy Mode Muting the Ringer Muting the Microphone Find Handset Handset Conferencing Using One Touch Voice Mail Access 40 40 43 45 47 47 48 48 49 50 PHONEBOOK Using the Handset Phonebook Using the Base Phonebook Using Speed Dial 51 51 58 63 CALLER ID Using Caller ID 64 64 MULTI-HANDSET FEATURES Multi-Handset Features Using the Room/Baby Monitor Using the Intercom Transferring a Call [1] 68 68 69 70 71 www.uniden.com UP771BH.book Page 2 Monday, September 5, 2005 11:34 AM Welcome With the UIP1869V broadband Internet telephone, Vonage's Internet phone service and your broadband connection, you can access the Internet and make phone calls simultaneously. The UIP1869V connects directly to your broadband modem. It separates voice signals from data signals and sends voice traffic to its cordless handsets and data traffic to your computer. If you a have a local switch or router supporting a LAN, the UIP1869V will pass all Data traffic through to your LAN. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. Features · · · · · · 5.8GHz Digital Expandable Corded/Cordless Telephone System Caller ID/Call Waiting 100 Programmable Memory Locations in the Base and Each Cordless Handset Downloadable Images Recordable Ringer Tone WELCOME/FEATURES www.uniden.com WELCOME/FEATURES [2] UP771BH.book Page 3 Tuesday, August 2, 2005 9:06 AM This series features AutoTalk and AutoStandby . AutoTalk allows you to answer a call by just removing the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to hang up by simply returning the handset to the cradle. To protect you against mis-billed calls that might result from your phone being activated by other equipment, this series has Random Code digital security, which automatically selects one of more than 10,000,000 digital security codes for the handset and base. Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The result is a more secure conversation with the clarity of digital sound, extended range, and minimal interference from other cordless phones. IntegriSound With DirectLink Built in sound quality which provides life-like conversations. mode, you can use two or more handsets as radio transceivers (walkie-talkies). Be sure to visit our web site: www.uniden.com Uniden is a registered trademark of Uniden America Corporation. AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Vonage , The Broadband Phone Company , and Vonage Digital Voice are registered service marks owned and used under license from Vonage Marketing, Inc., a wholly-owned subsidiary of Vonage Holdings Corp. WELCOME/FEATURES [3] WELCOME/FEATURES www.uniden.com UP771BH.book Page 4 Tuesday, August 2, 2005 9:06 AM Accessibility If you have a disability and need customer service assistance or if you have any questions about how Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY line:1-800-874-9314 A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a message, and we will call you back. Information is also available on our website, www.uniden.com, under the "Accessibility" link. Terminology The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or speaker has not been pressed. The corded base handset is on the base and speaker on the base has not been pressed. No dial tone is present. ·Talk Mode The handset is off the cradle and talk/flash or speaker has been pressed, or pick up the corded base handset and speaker on the base is pressed and enabling a dial tone. ·VoIP Voice over Internet Protocol, a method of sending voice signals over broadband Internet connections. ·Station The main base or any registered handset. ·Configuration utility - The internal user interface that allows you to change configurations settings in the UIP1869V. You can access the configuration utility with an Internet web browser. TERMINOLOGY ·Standby Mode - www.uniden.com TERMINOLOGY [4] UP771BH.book Page 5 Tuesday, August 2, 2005 9:06 AM Controls & Functions 1 7 New Message LED Volume (up) (P. 45) Volume (down) (P. 45) Talk/flash (P. 40 & 41) Back/hold/intercom (P. 23, 42 & 70) 6. */tone (P. 65) 7. Ear Speaker 17 8. Soft keys (P. 22) 18 9. end (P. 40) 10.Joystick (P. 23) 11.speaker (P. 40) 12.# (P. 65) 13.Handset Microphone 19 14.Handset Charging Contacts 15.Handset Antenna 16.Beltclip Hole 17.Speakerphone Speaker and Ringer 18.Headset Jack 19.Handset Battery Compartment 20.USB jack 20 15 1. 2. 3. 4. 16 5. 2 3 8 4 5 9 10 11 6 12 13 14 CONTROLS & FUNCTIONS [5] CONTROLS & FUNCTIONS www.uniden.com UP771BH.book Page 6 Monday, September 5, 2005 11:34 AM 21 22 23 24 25 32 33 34 26 35 36 37 38 27 LEDs 28 29 30 31 40 39 Power LAN 41 42 43 44 45 46 WAN Phone1 Phone2 Phone1 Power LAN Status Status Status Phone 2 Inactive WAN Status LED Status 21. phonebook (P. 51) 22. In use LED 23. New Message LED 24. call id (P. 64) 25. Corded Base Handset 26. Base Speaker 27. Curl Cord 28. intercom/hold (P. 70 & 42) 29. find handset (P. 48) www.uniden.com 30. do not disturb /DND LED (P. 47) 31. /tone/< (P. 66) 32. LCD Display 33. /vol / (volume up/down) (P. 45 & P. 28) 34. soft Keys (P. 22) 35. speaker/speaker LED (P. 40) 36. flash (P. 41) 37. mute (P. 48) 38. exit (P. 58) 39. mic (microphone) 40. #/> (P. 66) 41. Phone 1 port 42. Phone 2 port 43. Internet (WAN) port 44. Ethernet (LAN) port 45. Reset switch 46. Power port CONTROLS & FUNCTIONS CONTROLS & FUNCTIONS [6] UP771BH.book Page 7 Tuesday, August 2, 2005 9:06 AM G E T T I N G S TA RT E D Setting up your Broadband Phone Safety Recommendations To ensure general safety, follow these guidelines: · Do not open or disassemble this product. · Do not expose the product to moisture. · Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. · Ultimate disposal of this product should be handled according to all national laws and regulations. · Do not touch the wires on the cable ports or the wires of cables connected to a port as hazardous voltage may be present on these wires when the equipment is powered on. · The plug-socket combination must be accessible at all times because it serves as the power disconnect. · To avoid electric shock, do not connect the UIP1869V to any RJ-11 telephone wall jacks. Use caution when connecting cables. This could damage the UIP1869V or the telephone wiring in the building. · Do not work on the system or connect or disconnect cables if lightning or thunder are present in your area. · Do not cover or block the air vents on the top or bottom surface of the UIP1869V. Overheating can cause permanent damage to the unit. · Read the instructions completely before connecting the system to its power source. [7] GETTING STARTED www.uniden.com UP771BH.book Page 8 Tuesday, August 2, 2005 9:06 AM G E T T I N G S TA RT E D 911 Service Notice 911 dialing is not automatic. Vonage services do not include traditional 911 emergency dialing. You must successfully activate the 911 dialing feature (register and subscribe) by following the instructions at www.vonage.com/911. Vonage's version of 911 is outlined in the Vonage User Guide; your responsibilities as a Vonage subscriber are outlined in the Vonage Terms of Service contract. It is important you read these documents (included with your broadband phone) and understand this feature and its limitations. note If you ordered your UIP1869V directly from Vonage, it will already be activated for you. Before You Start! To activate your broadband Internet phone service visit www.vonage.com/activate. You will need your MAC address, a twelve-character ID that identifies your UIP1869V. The MAC address is located on the bottom of your UIP1869V broadband phone. Be sure to enter all of the characters exactly as they appear on the sticker. (All letters should be upper-case.) Note: If you are an existing Vonage customer and are upgrading your device, please call our customer care department at 1-VONAGE-HELP (1-866-243-4357). Customer Care is available 24 hours a day, 7 days a week. STEP 1: Check Your Equipment Check your broadband setup and the other equipment you will need: · A broadband modem and a broadband Internet connection · A computer with an Ethernet port (or a local Ethernet switch or router) · Two CAT-5 Ethernet cables · If you subscribe to a second phone line or want to use a backup phone off of the UIP1869V, you will need a standard telephone cable (RJ-11) www.uniden.com GETTING STARTED [8] UP771BH.book Page 9 Monday, September 5, 2005 11:34 AM G E TT I N G S TA RT E D Check Your Broadband Configuration The UIP1869V supports the two most common broadband connection protocols: DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to change any settings on the UIP1869V. If your broadband connection uses PPPoE, you will need to enter your user name and password in Step 3. If your broadband provider has given you a static IP address, you will need a special configuration for your UIP1869V. See the User Interface Guide at www.uniden.com/ voip for more information on configuring for static IP addresses. STEP 2: Connect Your UIP1869V Once your account is set up, you can connect your UIP1869V. 1) Use the coil cord to connect the corded handset to the base. 2) Use the blue Ethernet cable to connect your broadband modem to the blue RJ-45 port labeled Internet (WAN). If you have a home router then use the blue Ethernet cable to connect one of the LAN ports on your router to the Internet (WAN) port on your UIP1869V instead. [9] GETTING STARTED www.uniden.com UP771BH CH08 GetStart.fm Page 10 Monday, September 5, 2005 3:26 PM G E T T I N G S TA RT E D 3) Use the yellow Ethernet cable to connect your PC to the yellow RJ-45 port labeled Ethernet (LAN). If you use a switch or router for a local network, connect it to the Ethernet (LAN) port instead. note ·You can also connect a wireless access point to the Ethernet (LAN) port, if desired. ·Phone1 is not a separate line. Any phone connected to Phone1 will share VoIP line 1 with all the UIP1869V's cordless handsets. 4) OPTIONAL: If you have a second phone you want to use for line 1, connect it to Phone1. If you have subscribed to a second VoIP line you can connect an analog phone or Fax machine to Phone2. CAUTION Do not connect the UIP1869V to a regular telephone wall jack. www.uniden.com GETTING STARTED [10] UP771BH CH08 GetStart.fm Page 11 Monday, September 5, 2005 11:38 AM G E T T I N G S TA RT E D 5) Use the included AC adapter to connect the POWER port to a 120 Vac continuous power outlet. CAUTION To avoid risk of fire or electrical hazard, use ONLY the included AC adapter! All the LEDs will flash several times, and the Power LED will remain on. If the UIP1869V was properly recognized by Vonage's network, the Phone 1 LED will illuminate. Test your connection by making a call with the corded handset and browsing to a web page from your PC. If you have any difficulty, see the Troubleshooting section. Configuring Your UIP1869V (PPPoE users only) If you use PPPoE to connect to the Internet (common for DSL users), your broadband service provider assigned you a user name and password. You will need to enter this user name and password into the UIP1869V. The UIP1869V can take the place of any additional PPPoE software you received from your ISP, allowing you to establish and maintain your broadband connection without running any extra programs on your computer. Follow the steps below to configure the UIP1869V to use a PPPoE-based connection. 1. Make sure your computer is directly connected to the UIP1869V's LAN port. 2. On your computer, open an Internet web browser window. [11] GETTING STARTED www.uniden.com UP771BH.book Page 12 Tuesday, August 2, 2005 9:06 AM G E T T I N G S TA RT E D · Enter http://192.168.15.1 (the UIP 1869V broad ...