CourierTM I-modem® Getting Started Guide Final Draft Based on part number 1.024.1153-00 ©1997 U.S. Robotics 8100 N. McCormick Blvd. Skokie, IL 60076-2999 USA The material contained in this manual is for information purposes only and is subject to change without notice. No part of this document may be reproduced, transmitted, transcribed, or stored in a retrieval system in any form or by any means, mechanical, magnetic, electronic, optical, chemical, or otherwise without the written permission of U.S. Robotics. U.S. Robotics, the U.S. Robotics logo, V.Everything, and Adaptive Speed Leveling are registered trademarks and Courier and x2 are trademarks of U.S. Robotics. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. AppleTalk and Macintosh are trademarks of Apple Computer, Inc. Any trademarks, trade names, service marks, or service names owned or registered by any other company and used in this manual are the property of their respective companies. U.S. Robotics assumes no responsibility for errors or omissions in this manual. Nor does U.S. Robotics make any commitment to update the information contained herein. ©1997 U.S. Robotics 8100 N. McCormick Blvd. Skokie, IL 60076-2999 USA Read this First Installing Your Courier I-modem To install your Internal modem External modem into a PC External modem to a Macintosh Go to Chapter 4, page 1 Chapter 5, page 1 Chapter 5, page 1 Configuring Your Courier I-modem To configure your Courier for Windows 95® Macintosh® Other operating systems Go to Chapter 8, page 1 Chapter 9, page 1 Chapter 10, page 1 Using LEDs, Jumpers, and DIP Switches To do this Locate jumpers Modify jumper settings (internal Courier) Locate DIP switches on the internal Courier Modify DIP switch settings on the internal Courier Locate DIP switches on the external Courier Modify DIP switch settings on the external Courier Understand the LEDs Go to Chapter 12, page 5 Chapter 12, page 5 Chapter 12, page 3 Chapter 12, page 3 Chapter 12, page 1 Chapter 12, page 1 Chapter 13, page 1 Contents Chapter 1 Introduction.............................................................................................1-1 How to Use this Guide ...............................................................................................1-1 Contacting U.S. Robotics...........................................................................................1-1 I-modem Features......................................................................................................1-2 Dial Security to Control Access to Your System .....................................................1-2 Testing...................................................................................................................1-2 Flash ROM Upgradability .....................................................................................1-2 Plug and Play Support for Windows 95..................................................................1-2 Remote Configuration and Diagnostics..................................................................1-2 Terminal Adapter Features....................................................................................1-3 Integral V.Everything Modem Features .................................................................1-4 Chapter 2 The I-modem and ISDN ..........................................................................2-1 Overview....................................................................................................................2-1 Internal I-modem....................................................................................................2-1 External I-modem ...................................................................................................2-1 External I-modem for Macintosh ............................................................................2-1 What is ISDN? ...........................................................................................................2-2 Benefits of ISDN.....................................................................................................2-2 The ISDN Basic Rate Interface ...............................................................................2-2 How Does the I-modem Fit In? ...................................................................................2-4 U-Interface with Integrated NT-1............................................................................2-5 S/T Interface...........................................................................................................2-5 Setting Up Your I-modem for ISDN ...........................................................................2-6 How the I-modem Calls a Variety of Devices..............................................................2-6 Internet Access (TurboPPP)....................................................................................2-6 Universal Connect..................................................................................................2-7 V.110 Connections..................................................................................................2-7 Modem and Fax Calls.............................................................................................2-7 Clear-Channel Synchronous Connections...............................................................2-7 Chapter 3 Ordering ISDN Service...........................................................................3-1 Overview...................................................................................................................3-1 The U.S. Robotics I-team .......................................................................................3-1 Requesting ISDN Service ..........................................................................................3-2 Chapter 4 Installing Your Internal I-modem .........................................................4-1 Requirements .............................................................................................................4-1 Configuration Manager Requirements ........................................................................4-1 Package Contents .......................................................................................................4-2 Important! ..................................................................................................................4-3 Installing Your Internal I-modem ...............................................................................4-4 Step One: Configuring with Jumpers ......................................................................4-4 Step Two : Configuring with DIP Switches..............................................................4-6 Step Three: Inserting the Modem ............................................................................4-8 Step Four: Connecting the Cables ........................................................................4-10 Testing the Installation .............................................................................................4-11 Chapter 5 Installing Your External I-modem.........................................................5-1 What You Need..........................................................................................................5-1 Package Contents .......................................................................................................5-1 Installing Your External I-modem ..............................................................................5-2 Step One: Connecting the Serial Cable...................................................................5-3 Step Two: Connecting the ISDN Cable ...................................................................5-4 Chapter 6 Using the Configuration Manager ..........................................................6-1 Overview....................................................................................................................6-1 Configuration Manager ..........................................................................................6-1 Configuring the I-modem........................................................................................6-1 What You Should Know.............................................................................................6-1 Directory Numbers .................................................................................................6-1 Service Profile Identifiers .......................................................................................6-2 Terminal Endpoint Identifier ..................................................................................6-2 Installing the Configuration Manager .........................................................................6-2 Configuring the I-modem ...........................................................................................6-3 Testing .......................................................................................................................6-8 Special Considerations for AT&T 5ESS Custom ........................................................6-8 If You Have No SPIDS and Only One DN ...............................................................6-9 If You Have One SPID and One DN......................................................................6-10 Chapter 7 Configuring With AT Commands...........................................................7-1 Overview....................................................................................................................7-1 Configuring the I-modem........................................................................................7-1 What You Should Know.............................................................................................7-1 Directory Numbers .................................................................................................7-1 Service Profile Identifiers .......................................................................................7-1 Terminal Endpoint Identifier ..................................................................................7-1 Preparing to Send AT Commands ..............................................................................7-2 Configuring and Testing Your I-modem.....................................................................7-3 Step One: Configuring the I-modem........................................................................7-3 Step Two: Checking the Configuration....................................................................7-6 Step Three: Saving the Configuration .....................................................................7-6 Step Four: Testing the Configuration......................................................................7-7 Special Considerations for AT&T 5ESS Custom ........................................................7-8 If You Have No SPIDs and Only One DN................................................................7-9 If You Have One SPID and One DN......................................................................7-10 Chapter 8 Configuring Your Courier For Windows 95..........................................8-1 Overview....................................................................................................................8-1 What You Need..........................................................................................................8-1 Configuring Your Courier With Plug and Play ...........................................................8-1 Files Needed By Your I-modem..................................................................................8-3 Installing the Latest I-modem Software ......................................................................8-4 Accessing Your Internet Service Provider...................................................................8-4 Step One: Determine if Dial-Up Networking is Installed.........................................8-4 Step Two: Installing Dial-Up TCP/IP Support ........................................................8-7 Step Three: Setting Up a Connection to Your ISP ...................................................8-8 Step Four: Customizing the TCP/IP Settings.........................................................8-11 Chapter 9 Configuring Your I-modem For Macintosh...........................................9-1 Handshaking Cable ....................................................................................................9-1 System Configuration .................................................................................................9-1 Accessing the Internet ................................................................................................9-1 Configuring MacTCP .................................................................... ...