® CourierTM V.Everything Modem Command Reference http://www.3com.com/ Part No. 1.024.2129-01 Published June 2000 3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2000 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com's standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 ( Nov1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. 3Com, the 3Com logo, andV.Everything are registered trademarks and Courier and V.Everywhere are trademarks of 3Com Corporation. All other company and product names may be trademarks of the respective companies with which they are associated. CONTENTS ABOUT THIS GUIDE Introductio n1 Conventions 1 Related Documentation 2 CONNECTING TO YOUR ISP Windows 95 /981-1 What You Ne ed1-1 Configuring Your modem with Plug and Play1-1 Follow the steps below to install the INF file for Windows 9 5/98:1-1 Installing the Latest Softwar e1Accessing Your Internet Service Provid er1Step One: Determine if Dial-Up Networking is Installed 1-3 Step Two: Installing Dial-Up TCP/IP Support1Step Three: Setting Up a Connection to Yo ur ISP1-5 Step Four: Customizing the TCP/IP Sett ings1-7 Windows NT 4 .01-9 1-9 What you ne ed1-10 Configuring Your mo dem1-10 Setting up RA S1-10 Determining if TCP/IP is installe d1-1 Installing TCP/I P1-11 Configuring a PPP connectio n1-1 Configuring a SLIP connect ion1-1 Troubleshootin g RAS1-13 Other Operating System s1-14 If You Are Using Windows 3. x1-14 If You Are Using MS-DOS 1-14 If You Are Using UNIX, Linux, or AI X1-14 USING THE AT COMMAND SET This chapter includes information about Overview 2-1 General rules for using AT comman ds2-1 Basic AT command s2-2 Using S-Register s2-2 Displaying S-Register setting s2-3 Setting an S-Register 2-3 Getting a list of S-Register s2-4 Understanding bit-mapped S-Regi sters2-4 2-1 UPGRADING YOUR MODEM Checking Your Courier V.Everything Modem's Software Ve Getting New Operating Softwa re3-2 Sending New Software to your mod em3-2 If Your Modem Doesn't Respon d3-3 Remote Flash 3-3 rsion3-1 MODES OF OPERATION Command and Online M odes4-1 Entering Online Command Mode4-2 Returning to Online M ode4-2 Controlling Local Ec ho4-2 Command-Mode Local Echo 4-2 Online-Mode Local Echo4-3 Data and Fax Mode s4-3 DIALING, ANSWERING, AND HANGING UP Dialin g5-1 Dial option s5-1 Carrier Loss Redial 5-3 Answering Call s5-3 Force Answer Mode 5-4 Auto Answer 5-4 Hanging up5-5 Making International cal ls5Handshaking opt ions5-5 Guard tone 5-5 Call Detection 5-6 Caller ID Functions 5-6 Service Types 5 -6 Applications of Caller ID Technol ogy5-6 How the CourierV.Everything Modem Handles Cal Presentation Formats 5-8 Command s5-8 References 5-9 Distinctive Ring Sup port5-9 Command s5-1 Result Code s5-12 ler ID5- WORKING WITH MEMORY Overview 6-1 6-2 Working with RAM and NVRA M6-2 Saving a Phone Number to NVR AM6-2 Displaying S-Register Value Informatio n6-3 Saving a Command String to NV RAM6-3 Programming the Voice/Data switch 6-3 Working with Flash Memory 6-4 Saving ROM Templates to NVRAM 6-4 Default Settin gs6-5 CONTROLLING RESULT CODE DISPLAYS Result Code Display Comman ds7Additional Result Code Sub sets7-2 CONTROLLING EIA-232 SIGNALING Data Terminal Ready 8 Data Set Ready 8-2 -1 Carrier Detec t8-3 ACCESSING AND CONFIGURING THE COURIER V.EVERYTHING MODEM REMOTELY Overview 9-1 Setting Up Remote Acces s9-1 At the Host Courier V.Everything Mod em9-1 Other Remote-Access Command s 9 -3 Accessing the Hos t9-3 At the Guest Device 9 -3 Viewing and Changing the Host's Configurat ion9-4 Remote Configuration Comma nds9-5 Quitting a Remote-Access Sessi on9-7 CONTROLLING DATA RATES Overview 10-1 Serial Port Rates 10-1 Connection Ra tes10-3 Controlling Link Speeds with &N a nd &U10-4 Controlling Link Spe eds10-4 Specifying the Connect Sp eed10-4 10-4 Limiting a Range of Possible Connect Spe e &N and &U Command Val ues10-5 Configuring the High Speed L ED10-6 Setting DTE Rate to 230 K bps10-7 ds10-4 DIAL SECURITY Overview 11-1 Setting up Dial Security 11-2 11-2 Dialback optio ns11-3 Modifying Acco unts11-4 11-5 Autopass Prompti ng11-6 Password Prompting 1 1-6 Maintaining Security Accoun ts11-8 Remote Configurati on11-8 What the Guest User Needs to Do 1 1-9 Configuring Dial Security Remote ly11-10 Dialing In From the Remote S ite11-1 DTMF Securit y11-1 FLOW CONTROL Overview 12-1 Hardware and Software Flow Con trol12Hardware Flow Contro l12Software Flow Contro l12Received Data Flow Contro l12-3 Transmit-Data Flow Contro l12-5 HANDSHAKING, ERROR CONTROL, DATA COMPRESSION, AND THROUGHPUT Handshakin g13-1 Selective Reject 1 3-1 Attaining Speeds Above 28.8 Kbp s13-2 Attaining 56 K Connectio ns13-2 Controlling the V.8 Call Indicate Tone13-2 V.34 13-3 V.90 Capabilitie s13-3 Other Protocols 13-3 x2 13-3 Fast Class (V.FC) Handshakin g13-3 HST 13-4 USR V.32terbo to USR V.32ter bo13-4 Lower-speed V. Protocols 1 3-5 Error Contr ol13Error-Control Command s13-5 V.42 Error Contr ol13-7 MNP Error Contro l13-7 Error Control and Flow Cont rol13-7 Data Compression 13-8 V.42bis versus MNP5 Data Compressi on13-8 Getting Maximum Throug hput13-9 Maximum throughput results w hen:13-9 DISPLAYING QUERYING AND HELP SCREENS Overview 14-1 Querying 14-1 Displaying Hel p14-3 TESTING THE CONNECTION Overview 15-1 Testing the Courier V.Everything Modem using AT&Tn 15-2 Analogue Loopback Testi ng15Using AT&T 115-3 Stoppinga Test (AT&T0, AT S18)15-3 Using AT&T 815-4 Digital Loopback Testing (AT&T3 )15-5 15-5 Remote Digital Loopback Testing (AT&T6, AT&T7) 15-6 Granting a Digital Loopback Test Request (A T&T4)15-6 Canceling All Digital Loopback Test Requests (&T5)15-6 Testing Using Keyboard Data (AT&T6) 15-7 Testing Using a Built-in Test Pattern (AT& T7)15-8 DEDICATED/LEASED LINE AND SYNCHRONOUS APPLICATIONS Overview 16-1 Requirement s16-2 A Device with a Synchronous Serial Port 16-2 A Serial Cabl e16Communications Softw are16-2 Synchronous Operatio ns16-2 Configuring the Courier V.Everything Modem for Leased Line Operation 16-3 Dial UsingV.2 bis Softwar e16-4 Configuring the Courier V.Everything M odem16-4 Dialing Using V.2 5bis16-7 Hanging U p16-7 Returning to Asynchronou s Mode16-7 Synchronous Dialing Using AT Com mands16-8 Configuring the Courier V.Everything M odem16-8 Dialin g16Hanging Up16-10 Auto-Dialing 1 6-10 Configuring the Courier V.Everything M odem16-10 TROUBLESHOOTING Problems That Occur Before Connect ing17-1 No response to AT 17The CourierV.Everything modem won't dial17Double characters are appearing on your monitor17-3 After you dial, the Courier V.Everything modem reports NO CARRIER and then hangs up 17-3 Hear ringing but the Courier V.Everything modem won't an swer17The CourierV.Everything modem acts as though a data link has been established, but no call was receive d,17-3 The CourierV.Everything modem behaves as if Enter were pressed when you don't press any keys 17-3 Problems that Occur After Connect ing17-4 Your screen displays random or "garbage" chara cters17-4 Many CRC errors 1 7-4 Mainframe computer keeps dropping your conne ction17-5 Bad faxes or can't fa x17-5 Both devices exchange carrier signals, but fail to establish a communications l ink17Errors during software downl oad17-7 If You Still Have Problems17-7 S-REGISTERS Understanding Bit-Mapped S-Regi stersA-1 How bits are mapped to decimal value sA-1 Converting Bits to Decimal Val uesA-2 Converting Decimal Values to Bi tsA-2 Setting Bit-Mapped S-Register sA-2 Using Bi tsA-3 Using Decimal Value sA-3 Default S-Register Setti ngsA-3 A complete list of S-Registers A-5 ALPHABETIC COMMAND SUMMARY Basic Command S etB-1 Ampersand (&) Command Percent (%) Command Set Octothorpe (#) Command S SetB-5 B -12 etB-1 FLOW CONTROL TEMPLATE Hardware Flow Contro lC-1 Software Flow control C-3 No Flow Contro lC-4 RESULT CODE MEANINGS AND SETS Result Code Meanin gsDResult Codes Sets for Xn Values New Connect Message sD-3 D-2 V.25BIS REFERENCE Command sF-1 Dial Options F-2 Result Code sF-2 Commands and Result Codes NOT Su pportedF-3 ASCII CHART FAX INFORMATION FOR PROGRAMMERS Fax Service Class 1 Comman dsH-1 FAX Service Class 2.0 Comman dsH-1 Fax Mode Flow Control Setti ngH-2 FCC Noti ceH-2 Notes H-2 GLOSSARY ABOUT THIS GUIDE Introduction This guide is a command reference for the CourierV.Everything modem. It includes information about AT commands, S-Registers and troubleshooting If the information in the release notes shipped with your product differs from the information in this guide, follow the instructions in the release notes. Convention Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Information note Caution Warning Description Important features or instructions Information to alert you to potential damage to a program, system, or device Information to alert you to potential personal injury Table 2 Text Conventio n Convention Syntax Description The word "syntax" means you must evaluate the syntax provided and supply the appropriate values. Placeholders for values you must supply appear in angle brackets. Example: Enable RIPIP by using the following syntax: SETDefault ! -RIPIP CONTrol = Listen In this example, you must supply a port number for . 2 ABOUT THIS GUIDE Table 2 Text Conventions (continued) Convention Commands Description The word "command" means you must enter the command exactly as shown in text and press the Return or Enter key. Example: To remove the IP address, enter the following command: SETDefault !0 -IP NETaddr = 0.0.0.0 This guide always gives the full form of a command in uppercase and lowercase letters. However, you can abbreviate commands by entering only the uppercase letters and the appropriate value. Commands are not case-sensitive. Screen displays This typeface represents information as it appears on the screen. The words "enter" and "type" When you see the word "enter" in this guide, you must type something, and then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says "type." Key names appear in text in one of two ways: s (continued) [Key] names Referred to by their labels, such as "the Return key" or "the Escape key" Written with brackets, such as [Return] or [Esc]. s If you must press two or more keys simultaneously, the key names are linked with a plus sign (+). Example: Press [Ctrl]+[Alt]+[Del]. Menu commands and buttons Words in italicised type Words in bold-face type Menu commands or button names appear in italics. Example: From the Help menu, select Contents. Italics emphasise a point or denote new terms at the place where they are defined in the text. Bold text denotes key features. Related Documentation The Courier V.Everything Getting Started Guide should be used for the installation of the Courier V.Everything modem. 1 CONNECTING TO YOUR ISP This chapter contains information about configuring your modem for various operating systems. s s s Windows 95/98 operating system Windows NT 4.0 operating syste Other Operating Systems Windows 95/98 The first time you st ...