802.11g Wireless Turbo PC Card Installation Guide Package Contents: - 802.11g Wireless Turbo PC Card - Installation CD-ROM - Quick Installation Guide Install your software and drivers Note: You will need to install this software on all the laptops you plan to wirelessly network together. Insert your U.S. Robotics Installation CD-ROM into your CD-ROM drive. Note: If your CD-ROM does not automatically launch, click Windows Start, Run, and type D:\setup (if your CD-ROM drive uses a different letter, type that letter in place of "D") and click OK. The Installation CD Graphic User Interface (GUI) will appear on your screen. If prompted, select your preferred language. Some files will be copied to your system, and then you will be asked to read the license agreement. Read the agreement and click Yes. Select your product and then click Software. Click Wireless Card Utility and Drivers. Follow the on-screen instructions and wait for some files to be copied to your hard drive. A window will appear showing you the files that are being loaded onto your system. If you are prompted to restart your computer, close all open applications, select Yes, I want to restart my computer now, and then click Finish. Congratulations! You have finished installing your hardware and your drivers! The 802.11g Wireless Turbo PC Card will connect to an existing wireless network or other wireless networking products in the area. You should now see a small icon for the Configuration Utility in the system tray by your clock on your computer desktop. The Configuration Utility is used to change or verify the configuration information that relates to your 802.11g Wireless Turbo PC Card. The Configuration Utility icon will be colored to indicate the status of your wireless network: red for disconnected or connected with poor quality, yellow for roaming, and green for connected with good quality. Note: For the most updated information, visit: http://www.usr.com/support. You can also refer to the User Guide on the U.S. Robotics Installation CD-ROM for more detailed information. Insert the 802.11g Wireless Turbo PC Card into your laptop computer* Locate an available PC Card slot and fully insert the 802.11g Wireless Turbo PC Card. PC Card slots are typically on the side of laptops. You should hear a beep when the 802.11g Wireless Turbo PC Card is fully inserted and detected. When Windows detects the new hardware, click Next. Follow the on-screen instructions to complete the installation procedure. If you are prompted, restart your computer. You must now configure each computer that has a 802.11g Wireless Turbo PC Card in order to share Internet connectivity, files, and a printer. Refer to the User Guide on the Installation CD-ROM for this information. 802.11g Adhoc mode is used for peer-to-peer network configurations. Infrastructure mode is used to connect to a Wireless Access Point. Each 802.11g Wireless Turbo PC Card in the wireless network must have the correct mode selected within the Configuration Utility. For troubleshooting and technical support information, refer to the other side of this Guide or to the User Guide on the U.S. Robotics Installation CD-ROM. 802.11g Wireless Turbo PC Card Installation Prepare for software installation Turn on your laptop computer. Type your password if you are prompted to do so. Note: Your product number is USR5410. It is very important that you have your serial number written down before you install the 802.11g Wireless Turbo PC Card. You can find your serial number on the back label of the 802.11g Wireless Turbo PC Card and on the side of the package. If you ever need to call our Technical Support department, you will need this number to receive assistance. Product Number USR5410 Serial Number Register your product · At the Installation CD-ROM interface, click the Support link. Click Registration and arranty http://www.usr.com/productr .usr.com/productreg Warranty and then click http://www.usr.com/productreg If the Installation CD-ROM interface does not run automatically, click Windows Start and then click Run In the "Run" Run. dialog box, type D:\setup.exe If your CD-ROM drive uses a different letter, type that letter D:\setup.exe .exe. in place of "D." · Or register your product online at http://www.usr.com/productreg Note: Be sure to find out what letter your CD-ROM drive uses before you begin installing your new product. You will need to know this to properly install your software. Note: During the Installation procedure, you may be prompted for your Windows Operating system CD-ROM. Make sure you have it available in case you need it. Note: If you are prompted at any time for your Windows Operating System CDROM, remove the U.S. Robotics Installation CD-ROM and insert your Windows CDROM into the CD-ROM drive. When all of the files are copied, remove the Windows CD-ROM, and reinsert the U.S. Robotics Installation CD-ROM. part number R24.0361.00 Printed in Taiwan *A "Digital Signature Not Found" screen may appear. Click Yes or Continue Anyway. U.S. Robotics has thoroughly tested in conjunction with the supported hardware and has verified compatibility with Windows Me/2000/XP. Troubleshooting My computer does not recognise the 802.11g Wireless Turbo PC Card. Possible Solution: The 802.11g Wireless Turbo PC Card may not be fully inserted into the PC Card slot. The 802.11g Wireless Turbo PC Card cannot communicate with other computers linked via Wireless in the Infrastructure configuration. Possible Solution: · Ensure that each computer in the wireless network is powered on. · Ensure that each 802.11g Wireless Turbo PC Card is configured on the same operating radio channel. If the IDs are different, change each 802.11g Wireless Turbo PC Card within the LAN to the new radio channel. · Ensure TCP/IP is installed. Ensure you are a part of the same domain or workgroup. Ensure that you are automatically obtaining the IP address or that you have a correct IP address and subnet mask. Reset the Wireless Access Point and restart the computer that has a connectivity issue. · Ensure that you have some files available for sharing. For more troubleshooting information or for advanced wireless configuration options, refer to the User Guide on the Installation CD-ROM or go to www.usr.com/support 2.3 3.0 3.1 3.2 3.3 3.4 · · · · · · · 4.0 4.1 I am unable to communicate with an Access Point or Wireless Router. Possible Solution: Be sure that each 802.11g Wireless Turbo PC Card that you want to connect to the wireless network is set to Infrastructure mode within the Configuration Utility. If your 802.11g Wireless Turbo PC Cards are not set to Infrastructure mode, they will not be able to communicate with an Access Point or Wireless Router. Possible Solution: Ensure that you are contacting the correct Access Point by verifying the MAC address. Possible Solution: Ensure that the correct Authentication Mode and WEP encryption key are being used. If you changed the settings in the configuration of the Access Point, you must also change the settings of every 802.11g Wireless Turbo PC Card attached to this network. The settings of the 802.11g Wireless Turbo PC Cards must match the new settings of the Access Point. If you are still experiencing difficulties, reset all of your Wireless Access Points and wireless network adapters to the default settings and try again. Possible Solution: Ensure that you can connect to the Wireless Access Point and that the BSSID shows the MAC address of the Access Point you want to communicate with. Possible Solution: Ensure that the Wireless Configuration Utility is installed for your 802.11g Wireless Turbo PC Card and that the Wireless Configuration Utility detects your 802.11g Wireless Turbo PC Card. Possible Solution: If you are not using a U.S. Robotics Wireless Access Point, ensure that you can connect to the Access Point and that the preamble mode is set correctly. The default setting is Long. Additional Support Information 1. Go to the User Guide on the Installation CD-ROM. More configuration and troubleshooting information is available in the User Guide on the Installation CD-ROM. 2. Go to the Support section of the U.S Robotics Web site at www.usr.com Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. Your product number is USR5410. You may need to know this to obtain information on the U.S. Robotics Web site. 3. Call the U.S. Robotics Technical Support department. Technical questions about U.S. Robotics products can also be answered by technical support specialists. Country United States Canada Voice (801) 401-1143 (801) 401-1143 Online http://www.usr.com/emailsupport http://www.usr.com/emailsupport Support Hours 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 4.2 4.3 4.4 4.5 For current support contact information, go to the following Web site: http://www.usr.com/support 4.6 4.7 4.8 5.0 5.1 Regulatory Approvals FCC Declaration of Conformity This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the manufacturer's instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. UL Listing/CUL Listing This information technology equipment is UL-Listed and CUL-Listed for the uses described in the User Guide. Industry Canada Statement This equipment complies with the Industry Canada Spectrum Management and Telecommunications policy, RSS-210 standard, Low Power License-Exempt Radio Communication Devices. Operation is subject to the following two conditions: 1.This device may cause interference. 2.This device must accept any interference, including interference that may cause undesired operation of the device. I received a message that my laptop computer shares a name with or there was an IP address conflict with another computer on the wireless network. Possible Solution: Each computer on the wireless network must have a unique name and IP address. Refer to your computer's documentation to see how to change the name or the IP address of your computer. I am unable to establish a wireless connection with my 802.11g Wireless Turbo PC Card. Possible Solution: Verify that the 802.11g Wireless Turbo PC Card is properly installed. If you continue to experience problems, uninstall the 802.11g Wireless Turbo PC Card and repeat the installation procedure. Possible Solution: If you are attempting a peer-to-peer connection, verify that each wireless adapter is set to 802.11 Adhoc mode. If you are using a Wireless Access Point, verify that each wireless adapter is set to Infrastructure mode. 5.2 My 802.11g Wireless Turbo PC Card does not see my Access Point in the list when I scan for it. Possible Solution: If you create a wireless connection with the 802.11g Wireless Turbo PC Card but are experiencing poor link quality, check the positioning of the 802.11g Wireless Turbo PC Card. Long distances, multiple floors, or steel or concrete walls can diminish the link quality. If possible, reposition the 802.11g Wireless Turbo PC Card to reduce the effect of any of these obstacles. In addition, check any physical connections between the Access Point and your modem, router, hub, ...