Wireless MAXg Router Install Guide Guide d'installation Installationsanleitung Guida all'installazione rapida Guía breve de instalación Beknopte installatiegids R24.0512.00 Quick Installation Guide .........................................................................1 Guide d'installation rapide .....................................................................7 Installationsanleitung.............................................................................13 Guida all'installazione rapida .................................................................19 Guía breve de instalación .......................................................................25 Beknopte installatiegids.........................................................................31 Quick Installation Guide Package Contents: USR5461 Wireless MAXg Router Quick Installation Guide One (1) Ethernet cable 5VDC power supply Installation CD-ROM which includes User Guide Detachable antenna Connecting the Wireless MAXg Router Note: For the most updated information, visit: http://www.usr.com/support You can also refer to the User Guide on the U.S. Robotics Installation CD-ROM for more detailed information. ! A. ATTENTION: If you are installing the Wireless MAXg Router and a Wireless MAXg PC Card, PCI Adapter, or USB Adapter at the same time, refer to the Installation Guide for the Wireless MAXg PC Card, PCI Adapter, or USB Adapter for combined installation instructions. Do not perform the installation steps in this guide. Step One: Connect the Wireless MAXg Router Turn off your computer and your cable or DSL modem. Disconnect the modem's Ethernet cable from your computer and connect it to the WAN port of the Wireless MAXg Router. B. C. D. E. Connect the supplied Ethernet cable to the Network Interface Card of your computer and to one of the LAN ports of the Wireless MAXg Router. Connect the antenna to the Wireless MAXg Router. Connect the power adapter to the Wireless MAXg Router and to a standard wall power outlet. Turn on your computer. Turn on your cable or DSL modem. Note to UK Users: Attach the correct power plug to the power adapter. 1 Step Two: Configure the Wireless MAXg Router · Launch a Web browser. In the location or address line of your Web browser, type http://192.168.2.1 to access the Web User Interface. The Setup Wizard will be displayed. Note: You may receive a "Page Not Found" error when you launch your Web browser. This is a common experience. Close your browser window and relaunch it to correct this error. Click Start to begin the Setup Wizard procedure. · · Follow the on-screen instructions in the Setup Wizard to configure the basic connection settings of the Wireless MAXg Router. For more detailed Setup Wizard instructions, refer to the Installation section of the User Guide on the Installation CD-ROM. Note: Refer to the Installation procedure in the User Guide on the Installation CD-ROM for more detailed Setup Wizard information. Contact your ISP if you have any questions about your Internet connection. Step Three: Verify the Internet connection When you are finished configuring the basic connection settings, you should have Internet access. To confirm your connection, launch a Web browser and register your product at www.usr.com/productreg If the page loads, you are finished with the installation procedure. If the page does not load, refer to the Troubleshooting section. Congratulations! The installation procedure is now complete. You should now have shared Internet access. If you experience any difficulties, refer to the Troubleshooting section of this guide or to the User Guide on the Installation CD-ROM for more detailed information. Note: After you have completed the installation and configuration procedures, it is recommended that you create a backup file of your settings in case you ever experience some difficulties and want to restore your settings. Perform the following steps: Launch a Web browser. In the location or address line of your Web browser, type http://192.168.2.1 to access the Web User Interface. You will be prompted to enter your user name and password. After entering your user name and password, the Web User Interface will open. Click the Device tab and then click Back Up in the Back Up Settings section. Refer to the User Guide on the Installation CD-ROM for more information about this feature. · · · 2 Troubleshooting The Setup Wizard was unable to detect my Internet connection. Possible Solution: You will need to manually configure your Internet connection. There are two methods of instructions you can follow to setup your Internet connection: If you are still in the Setup Wizard or If you have already closed the Setup Wizard. If you are still in the Setup Wizard: Select your Internet connection type: either Cable, DSL Router, satellite, ISN, LAN, or other or DSL modem (also known as PPPoE). Depending on your selection, you will need to enter some information that was provided by your ISP. After entering all of your necessary information, click Next. Continue to follow the on-screen instructions to complete the Setup Wizard. For more information about the settings, refer to the Web User Interface section of the User Guide on the Installation CD-ROM. If you have already closed the Setup Wizard: Launch a Web browser. In the location or address line of your Web browser, type http://192.168.2.1 to access the Web User Interface. Click the Internet tab. Select your Internet connection type: either Cable, DSL Router, satellite, ISN, LAN, or other or DSL modem (also known as PPPoE). Depending on your selection, you will need to enter some information that was provided by your ISP. When you are finished, click Save. You should now be able to access the Internet. For more information about the settings, refer to the Web User Interface section of the User Guide on the Installation CD-ROM. I am no longer able to access the Internet. Possible Solution: Make sure that the power cord and all the Ethernet cables are connected correctly. This includes the cables connecting the Wireless MAXgG Router, the broadband modem, and all the computers. Possible Solution: Make sure that your computer is using an IP address that is within the default range of 192.168.2.2 to 192.168.2.254. Make sure the address of the subnet mask is 255.255.255.0. The Default Gateway should be the IP address of the Wireless MAXg Router, which is 192.168.2.1. To verify all of these settings, perform the following steps: Windows Me, 98, or 95 Users: Click Windows Start and then Run. Type winipcfg and click OK. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the information is not correct, click Release All and then click Renew All. 3 Windows XP, 2000, or NT Users: Click Windows Start and then Run. Type cmd and click OK. At the DOS prompt, type ipconfig /all. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the information is not correct, type ipconfig /release and press ENTER. Then, type ipconfig /renew and press ENTER. Possible Solution: If WPA encryption is selected, each wireless card or adapter must support WPA encryption. If you are using a Wireless PC Card, PCI Adapter, or USB Adapter that does not support WPA encryption, you will not be able to connect to the Wireless MAXg Router and will need to use WEP encryption. Refer to the Configuration section of the User Guide on the Installation CD-ROM for information on changing the security settings. Possible Solution: If you have a Static IP address and did not correctly enter the IP address, you will not be able to connect to the Internet. If your ISP assigned you a Static IP address, make sure that you have the correct IP address, Subnet Mask, and Default Gateway entered in the Internet area of the Web User Interface. My Wireless MAXg Router's Web User Interface is not responding, but I can still access the Internet. Possible Solution: If your Web User Interface stops responding, unplug and then plug back in the power supply of the Wireless MAXg Router. This will reboot the Wireless MAXg Router. If you are still unable to communicate with the Web User Interface, press in and hold the RESET button for five to ten seconds. This will reset the Wireless MAXg Router to the factory default settings. If you made any personal configuration settings, you will need to make the changes again or restore your settings if you created a backup file. I am unable to establish a wireless connection to the Wireless MAXg Router. Possible Solution: Be certain that you have each Wireless PC Card, PCI Adapter, or USB Adapter set to Infrastructure mode. Verify that you are using the same SSID, Channel, and Security information as the Wireless MAXg Router. Refer to your Wireless PC Card's, PCI Adapter's, or USB Adapter's documentation to determine how to change these settings. 4 My computer does not establish a wireless connection to the Wireless MAXg Router after I changed the settings. Possible Solution: In the configuration utility for your wireless card or adapter, ensure that you are contacting the correct Wireless MAXg Router by verifying the MAC address. The MAC address is located on the label on the bottom of the Wireless MAXg Router. Ensure that the correct Pass phrase and encryption option are being used. If you changed the settings in the configuration of the Wireless MAXg Router, you must also change the settings of every Wireless PC Card, PCI Adapter, or USB Adapter attached to this network. The settings of the Wireless PC Cards, PCI Adapters, or USB Adapters must match the new settings of the Wireless MAXg Router. Refer to the Tutorial in the Web User Interface for additional information regarding new wireless clients. To access the Tutorial, open a Web browser and type 192.168.2.1/tutorial_addclient.asp I am experiencing poor wireless link quality. Possible Solution: Low link quality or range can be caused by environmental interference, such as lead-based paint and concrete walls. Try to move the antenna of the Wireless MAXg Router or to reposition the wireless clients to improve the link quality. Possible Solution: Some electronic items, such as 2.4Ghz phones, may interfere with the wireless signal and affect your wireless range and link quality. Try creating a wireless connection on a different channel. Refer to the Configuration section of the User Guide on the Installation CD-ROM for more information on changing your wireless settings. 5 Additional Support Note: Your model number is 5461. You can find your serial number on the bottom label of the Wireless MAXg Router and on the side of the package. Write your serial number down. If you ever need to call our Technical Support department, you will need this number to receive assistance. 1. Go to the User Guide on the Installation CD-ROM. More configuration and advanced troubleshooting information is available in the User Guide on the Installation CD-ROM. 2. Go to the Support section of the U.S Robotics Web site at www.usr.com Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. 3. Submit your technical support question using an online form at http://www.usrcom/emailsupport 4. Call the U.S. Robotics Technical Support department. Technical questions about U.S. Robotics products can also be answered by technical support specialists. 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