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User manual US ROBOTICS USR5686E - INSTALLATION GUIDE

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Manual abstract: user guide US ROBOTICS USR5686E - INSTALLATION GUIDE

Detailed instructions for use are in the User's Guide.

Connect the modem to the computer. Connect the 25-pin connector end of the modem cable (not included) to the back of the modem and the other end to your computer's serial port. · When Windows locates the driver on the Installation CDROM, click OK to finish the installation. To install V.92 . features, refer to the V.92 Features section of this Guide. Windows 98 Users · After the New Hardware Wizard detects your modem, click Next. · Select Search for best driver for your device (RecomNext. mended) and click Next · Make sure there is a check mark by Specify a location and type D:\ If your CD-ROM drive uses a different letter, type that letter in place of the "D." If there are other search locations selected, click the check marks to remove them. · Click Next Next. · When Windows locates the driver on the Installation CD-ROM, click Next to complete the installation, then click Finish Finish. When the installation is complete, you may close any open windows. To install V.92 features, refer to the V.92 Features section of this Guide. Windows Me Users · Windows Me will initially install a modem using the driver included in Me. To install your driver, right-click the My Properties. Computer icon on your desktop and select Properties · Click the Device Manager tab and double-click Modems Modems. · Double-click the new Sportster V.90 56K Faxmodem select Faxmodem axmodem, the Driver tab, and click Update Driver Driver. · Be sure Automatic search for a better driver (RecomNext. mended) is selected and click Next Windows will find the updated driver on your Installation CD-ROM and install it. · Click Finish to complete the installation. When the installation is complete, you may close any open windows. To install V.92 features, refer to the V.92 Features section of this Guide. Windows 2000 Users Windows 2000 users must be in administrator mode to properly add any new hardware. · Windows 2000 will initially install a modem using the default driver provided with Windows 2000. To install your modem, right-click the My Computer icon on your desktop and click Properties. Properties · Click the Hardware tab, select Device Manager and then double-click Modems Modems. · Double-click Standard Modem to see the modem's properties, then click the Driver tab and select Update Driver Driver. · Click Next Next. · Make sure that only Search for a suitable driver for my Next. device (recommended) is selected, and click Next · Make sure CD-ROM drives is selected, then click Next When Next. Windows locates the driver on the Installation CD-ROM, click Next to complete the installation. A Digital Signature Not Found warning may appear . If it does, click Yes to proceed with the installation. · Click Finish to complete the installation. When the installation is complete, you may close any open windows. To install V.92 features, refer to the V.92 Features section of this Guide. Windows XP Users Windows XP users must be in administrator mode to properly add any new hardware. · Windows XP will initially install a modem using the default driver provided with XP. To install your modem, click Windows Start, Properties. Start right-click the My Computer icon, and click Properties · Click the Hardware tab and click Device Manager. · Under Modems, double-click U.S. Robotics 56K FA X E XT to Robotics FA EXT get the modem's properties. · Click the Driver tab and select Update Driver Driver. · Make sure that Install from a list or specific location (AdNext. vanced) is selected, and click Next · Select Don't search I will choose the driver to install and click Next Next. · Make sure U.S. Robotics 56K FA X E XT is selected and click Robotics FA EXT Disk. Have Disk · Type D:\ and click OK. If your CD-ROM drive uses a different letter, type that letter in place of the "D." · Make sure U.S. Robotics 56K FA X E XT PnP is selected and click Robotics FA EXT Next. Next A Hardware Installation warning may appear If it does, . click Continue Anyway to proceed with the installation. · Click Finish to complete the installation. When the installation is complete, you may close any open windows. To install V.92 features, refer to the V.92 Features section of this Guide. Windows NT Users Windows NT users must be in administrator mode to properly add any new hardware. · Click Windows Start point to Settings and then click Control Start, Settings, Panel. Panel · Double-click Modems When the Install New Modem screen Modems. appears, click Next to have Windows detect a standard modem. · Click Change Change. · Click Have Disk Type D:\ and click OK. If your CD-ROM drive Disk. uses a different letter, type that letter in place of the "D." · Select U.S. Robotics 56K FA X E XT and click OK Robotics FA EXT OK. · Click Next Next. · Click Finish to complete the installation. When you see the Modems Properties tab, you will see the COM port that is assigned to your modem. · Click Close If the System Settings Change window appears, Close. click Yes to restart your computer. When the installation is complete, you may close any open windows. To install V.92 features, refer to the V.92 Features section of this Guide. 56K* Faxmodem Quick Installation Guide To find the serial port on the back of your computer, look for COM, MODEM, RS-232, , or SERIAL. Do not use the AUX, GAME, LPT, or PARALLEL ports. Connect the modem to an analog phone line and plug in the modem's power supply. Plug one end of the included phone cord into the TELCO jack on the back of the modem (labelled on the modem's underside) and plug the other end into an analog telephone wall jack. When you are not using the modem, you can use a telephone by plugging the telephone's cord into the modem's adapter jack. Plug the power adapter into the modem's jack and into a surge protector or electrical outlet. Make sure to use the power adapter that came with your modem, as others may be of different voltages and could damage your modem. Turn on the modem by using the switch next to the status lights. The CS light should illuminate. If the CS light does not illuminate or other lights illuminate, make sure that only DIP switches 3, 5, and 8 are in the on (down) position. (The DIP switches are located next to the phone jacks on the back of the modem.) Windows 95, 98, Me, NT, 2000, and XP Operating Systems part number R24.0492.00 V.92 Features Would you like to install the ControlCenter software? The ControlCenter software allows you to configure your V.92 modem settings and automatically notifies you of any updates to your modem's code. · To install the ControlCenter software, keep the Installation CDROM in your CD-ROM drive. If the Installation CD-ROM interface does not run automatically, click Windows Start and then click Run. D:\setup.exe. Run In the "Run" dialog box, type D:\setup.exe If your CDROM drive uses a different letter, type that letter in place of "D." · Choose the Software option, select U.S. Robotics ControlCenter, ControlCenter and then follow the on-screen instructions to install the ControlCenter software. Before You Begin For the most recent product support informawww.usr.com/support. tion, visit www.usr.com/support Before you begin, we recommend you uninstall any other modems you may have previously installed in your system. Refer to your old modem's documentation for instructions. The Installation CD-ROM includes the User Guide for your modem. For further troubleshooting information and information on contacting Technical Support, see the other side of this Guide. Your CD-ROM drive is usually D:\ but check your system before you start to be sure. You'll need to know that when you install the drivers in Step 3. Write the serial number of your new modem in the box below. You will need the serial number if you ever need to call our Technical Support department. The serial number is located on the bottom of the modem and on the modem's box. Your modem's model number is 5686. Install the drivers. Turn on your computer and insert the Installation CD-ROM into your CD-ROM drive. Follow the instructions below for your specific operating system. To install V.92 features, refer to the V.92 Features section of this Guide. If you see a language selection screen, click Close and proceed with the on-screen instructions for your specific operating system. Would you like to install the Internet Call Notification software? Internet Call Notification lets you take an incoming voice call without dropping your Internet connection.* · To install the Internet Call Notification software, keep the Installation CD-ROM in your CD-ROM drive. If the Installation CD-ROM interface does not run automatically, click Windows Run. Start and then click Run In the "Run" dialog box, type D:\setup.exe .exe. D:\setup.exe If your CD-ROM drive uses a different letter, type that letter in place of "D." · Choose the Software option, select U.S. Robotics Internet Call Notification and follow the on-screen instructions to install Notification, the Internet Call Notification software. Windows 95 Users · After the Update Device Driver Wizard or New Hardware Found window detects your modem, click Next. · When Windows locates the driver on the Installation CD-ROM, click Finish. To install V.92 features, refer to the V.92 Features section of this Guide. Some Windows 95 users might see a separate set of screens. If the Update Device Driver Wizard or New Hardware Found window does not immediately detect your modem, perform the following steps: · After the Update Device Driver Wizard or New Hardware Found window detects a modem, select Driver from disk provided by manufacturer and click OK. · Type D:\ and click OK. If your CD-ROM drive uses a different letter, type that letter in place of the "D." Register your modem. · At the Installation CD-ROM interface, click the Support link. · Follow the on-screen instructions to register your modem and to view the warranty information. If the Installation CD-ROM interface does not run automatically, click Windows Start and then click Run In the "Run" dialog box, type D:\setup.exe If Run. D:\setup.exe. your CD-ROM drive uses a different letter, type that letter in place of "D." · To register online, visit http://www.usr.com/productreg/ http://www.usr.com/productreg/ *This modem supports both the V.92 and V.90 ITU standards. For V.92, this modem is capable of receiving downloads at up to 56Kbps and sending at up to 48Kbps. For V.90, this modem is capable of receiving downloads at up to 56Kbps and sending at up to 31.2Kbps. Due to FCC regulations on power output, receiving speeds are limited to 53.3Kbps. Actual speeds may vary. Requires compatible analog phone service and server equipment. See www.usr.com for details. U.S. Robotics has thoroughly tested this driver in conjunction with the supported hardware and has verified compatibility with Windows XP and 2000. Copyright ©2004 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other company and product names may be trademarks of their respective companies. All specifications subject to change without notice. Make sure that your computer is shut down. Turn off your computer and all peripheral devices, and unplug your computer from its power source. Troubleshooting Having trouble with your modem? Try these basic troubleshooting steps first! 1. Is your modem turned on? When your modem is properly connected to an electrical outlet, a wall outlet, or a surge protector and is turned on, the CS light on the front panel will be illuminated. 2. Is your power supply connected properly to both your modem and an electrical outlet? If it is, check the outlet with another electric device (like a lamp) to be sure that you are getting power. Also, use the power supply that came with your modem; other similar-looking power supplies may be of different voltages and could damage your modem. 3. Are you using the proper cable to connect your modem to your computer? Make sure you are using an RS-232 modem cable. Check the packaging of the cable you bought. There are many computer cables that look similar to an RS-232 that will not work correctly with this modem. For example, a Null Modem cable will not work with your 56K Faxmodem. Depending on whether you have a 9-pin or 25-pin serial port on your computer, you will need either a DB9/DB25 or a DB25/DB25 serial cable. See the diagrams below: your PC. To determine if your modem is functioning properly, repeat the steps above. If your modem is still not working, refer to the additional troubleshooting in this Guide. If your modem is not listed and/or you do not see a series of commands and responses, make sure that your cables are attached correctly to your computer. If your modem still does not work, refer to the Troubleshooting section of this Guide. Shut down and restart your computer. To verify that your modem is functioning proper ...

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