USR7500 USB Print Server Installation Guide Guide d'installation Installationsanleitung Guida all'installazione rapida Guía breve de instalación Beknopte installatiegids R24.0503.00 Quick Installation Guide ...................................................... 1 Guide d'installation ............................................................. 7 Installationsanleitung .......................................................... 13 Guida all'installazione rapida .............................................. 19 Guía breve de instalación .................................................... 25 Beknopte installatiegids ...................................................... 31 USR7500 USB Print Server Quick Installation Guide Package Contents: · · · · USR7500 USB Print Server Installation Guide (this guide) 9VDC/12VDC Power supply Installation CD-ROM Product Details Status LED: If this LED is lighted green, the USB Print Server is idle. If this LED is blinking green, information is being transmitted and received. If this LED is lighted green and the Error LED is lighted, there is a hardware error. If this LED is blinking green and the Error LED is flashing, there is a firmware upgrade in progress. Error LED: If this LED is lighted red and the Status LED is lighted, there is a hardware error. If this LED is blinking red and the Status LED is blinking, there is a firmware upgrade in progress. If this LED is blinking red and the Status LED is lighted, there is not a printer connected to the USB port. USB Port: Use this port to connect a USB printer to the USB Print Server. ENET Port: Use this port to connect the USB Print Server to a router, switch, or other Ethernet network device. 9VDC/12VDC:Use this port to connect the power supply to the USB Print Server. Diagnostic: Press and hold this button for two (2) seconds to print out a diagnostic page containing the USB Print Server settings. To restore the factory default settings and print out a diagnostic page containing the default setting information, unplug the power supply of the USB Print Server, press and hold in the diagnostic button, and plug the power supply back in. Continue to hold in the Diagnostic button for 10 seconds to restore the factory default settings. Connecting the USR7500 USB Print Server Note: For the most updated information, visit: http://www.usr.com/support You can also refer to the User Guide on the U.S. Robotics Installation CD-ROM for more detailed information. Prepare for installation Note: Your model number is 7500. You can find your serial number on the bottom label of the USR7500 USB Print Server and on the side of the package. Write your serial number down. If you ever need to call our Technical Support department, you will need this number to receive assistance. 1 Step One: Connect the square end of a USB cable to the USB port on your printer. Connect the thin rectangular end of the USB cable to the USB port on the Print Server. Make sure your printer power cable is plugged in and the printer is turned on. Connect one end of an Ethernet cable to your router or switch and the other end to the Ethernet port on the Print Server. Connect the included power adapter to the power socket on the USB Print Server. Plug the power adapter into a standard power outlet. Step Two: Make sure your computer is turned on. Insert the Installation CD-ROM into your CDROM drive. Click Setup Wizard and follow the on-screen instructions to configure the settings of the Print Server, to install the USB Print Server driver, and to set up the printer. You will then need to install the software on any machine that will be using the printer over the network. Insert the Installation CD-ROM into your CD-ROM drive. Click Additional Computers and then click Next. Select User and then follow the on-screen instructions. For more detailed information, refer to the User Guide on the Installation CD-ROM. When you have completed the setup for the main computer and any client computers, you will be able to use your USB printer over your network. 2 Congratulations! The installation procedure is now complete. Launch a Web browser and register your product at www.usr.com/productreg We are constantly striving to provide users with the most helpful information. For the most updated configuration and troubleshooting information, visit the U.S. Robotics Web site at http://www.usr.com/support 3 Troubleshooting For Macintosh and Linux assistance, refer to the Troubleshooting section in the User Guide on the Installation CD-ROM. The USB Print Server is not appearing in my network. Possible Solution: Make sure the USB Print Server is plugged in and receiving power. Possible Solution: Make sure the USB Print Server is securely connected to the router, switch, or Ethernet network device on your network. A loose connection could keep you from being able to access the USB Print Server. Make sure your router, switch, or Ethernet network device is receiving power and turned on. Try repeating the installation steps. Possible Solution: Make sure that your computer has the TCP/IP network protocol installed. If you do not have the TCP/IP network protocol installed, refer to the documentation for your operating system. Possible Solution: The USB Print Server might not be receiving an IP address or there might be an IP address conflict with another device on the network. Unplug and then plug back in the power supply for the USB Print Server. This will release the IP address and then allow the USB Print Server to receive a new IP address from the DHCP server of your network. Possible Solution: If you are using an Ethernet crossover cable, the USB Print Server may not appear in your network. Make sure that you are using a standard Ethernet cable and not an Ethernet crossover cable. If you are not sure if your Ethernet cable is a standard one or a crossover cable, try connecting the USB Print Server to your network device using a different Ethernet cable. Possible Solution: If the USB Print Server still does not appear in your network, repeat the Installation procedure. The printer does not appear after connecting it to the USB Print Server. Possible Solution: Make sure the printer is securely connected to the USB Print Server. A loose connection could keep you from being able to access the printer. Try repeating the installation steps. The Status LED of the USB Print Server continuously stays lighted. Possible Solution: Reset the USB Print Server by unplugging the power supply and plugging it back in. If this doesn't reset the USB Print Server, restore the factory default settings. Unplug the power supply of the USB Print Server, press and hold in the diagnostic button, and plug the power supply back in. Continue to hold in the Diagnostic button for 10 seconds . 4 I have installed my multi-function printer, but my fax and scanner capabilities do not work. Possible Solution: If you have a multi-function printer (printer/fax/scanner) connected to the USB Print Server, only the printer functionality will work. If you want to use the other features of your multi-function printer, it must be connected directly to a computer. I tried to install the software for Peer-to-Peer printing, but received an error message and the installation was aborted. Possible Solution: If you have previously installed the USB Print Server software, you will need to uninstall it before you can install the Peer-to-Peer software. Click Windows Start, Programs, and then U.S. Robotics Print Server. Select Uninstall USB Print Server Driver and then follow the on-screen instructions. When the uninstallation is complete, you will need to reboot your computer. You will then be able to install the Peer-to-Peer software. Some printing jobs do not print correctly. Possible Solution: Make sure you have the correct driver for your printer installed on each computer on your network. Refer to the documentation for your printer to verify this information. Possible Solution: If you are using an older, low speed printer, you may need to change the Handshake Signal configuration setting. Click Windows Start, Programs, and then U.S. Robotics Print Server. Select BiAdmin Mangement Utility. Click the Configuration icon and then click the Port tab. Change the Handshake Signal to Busy & Ack and then click OK. Possible Solution: Your printer may be configured to start printing after the first page is spooled, which can cause printing problems in certain applications. You will need to change this setting. Windows 98, NT, and Me users: Click Windows Start, Control Panel, and then Printers. Select your printer and then click File, Properties, and then Details. Click the Spool Settings button, select Start printing after last page is spooled, and then click OK. Windows 2000 users: Click Windows Start, Settings, and then Printers. Right-click your printer, click Properties, and then click the Advanced tab. Select Start printing after last page is spooled and then click OK. Windows XP users: Click Windows Start and then Printers and Faxes. Right-click your printer, click Properties, and then click the Advanced tab. Select Start printing after last page is spooled and then click OK. 5 Are You Still Having Problems? 1. Go to the User Guide on the Installation CD-ROM. More configuration and troubleshooting information is available in the User Guide on the Installation CD-ROM. 2. Go to the Support section of the U.S Robotics Web site at www.usr.com. Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. Your product number is USR7500. You may need to know this to obtain information on the U.S. Robotics Web site. 3. Call the U.S. Robotics Technical Support department. Technical questions about U.S. Robotics products can also be answered by technical support specialists. 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S'il clignote en vert, des informations sont en cours de transmission et de réception. Si ce voyant s'allume en vert et que le voyant DEL d'erreur (Error) est allumé, cela signifie qu'une erreur matérielle est survenue. Si ce voyant clignote en vert et que le voyant d'erreur clignote également, cela signifie qu'une mise à jour du microcode est en cours. Voyant DEL d'erreur (Error) : Si ce voyant s'allume en rouge et que le voyant DEL de statut (Status) est allumé, cela signifie qu'une erreur matérielle est survenue. S'il clignote en rouge et que le voyant de statut clignote également, cela signifie qu'une mise à jour du microcode est en cours. Port USB : Utilisez ce port pour connecter une imprimante USB à l'USB Print Server Port ENET : Utilisez ce port pour connecter ...