Broadband Router Quick Installation Guide Package Contents: · · · · Broadband Router Quick Installation Guide one (1) Ethernet cable 7.5VDC power supply The U.S. Robotics Broadband Router can be easily connected to any Ethernet-based cable modem or DSL modem. You can verify compatibility by checking to see if your cable or DSL modem is connected to the network adapter in your computer using an Ethernet cable. Connect your Broadband Router to your computer and power supply Connecting the Broadband Router Note: For the most updated information, visit: http://www.usr.com/support Connect one end of the included Ethernet cable to your computer's Ethernet adapter. Connect the other end to one of the LAN ports on the Broadband Router. Prepare for installation Note: Your model number is 8003. It is very important that you have your serial number written down before you install the Broadband Router. You can find your serial number on the bottom label of the Broadband Router and on the side of the package. If you ever need to call our Technical Support department, you will need this number to receive assistance. Product Number USR8003 Front View Serial Number Turn on your cable or DSL modem. Connect the included power cord to the power jack on the Broadband Router. Plug the power cord into a standard power outlet. Turn on your computer. Note: During the Installation procedure, you may be prompted for your Windows Operating System CD-ROM. Make sure you have that available in case you need it. LEDS PWR Color - Action Green - Lighted Orange - Lighted Receiving power System failure Function STATUS Orange - Blinking Green - Lighted Green - Blinking WAN Orange - Lighted Orange - Blinking Green - Lighted 10/100 LINK/ACT 1-4 Green - Blinking Orange - Lighted Orange - Blinking 10 Mbps WAN link is achieved Sending or receiving WAN data at 10 Mbps 100 Mbps LAN link is achieved Sending or receiving LAN data at 100 Mbps 10 Mbps LAN link is achieved Sending or receiving LAN data at 10 Mbps Router is powering up or firmware is being upgraded 100 Mbps WAN link is achieved Sending or receiving WAN data at 100 Mbps Connect your modem to the Broadband Router Configure the basic connection settings · Turn off your computer and your cable or DSL modem. · Locate the Cat-5 Ethernet cable that connects your cable or DSL modem to your computer's Ethernet adapter. · Disconnect that Cat-5 Ethernet cable from your computer's Ethernet adapter, and connect it to the WAN port on the rear of the Broadband Router. Note for Windows Me and XP users: Universal Plug and Play may launch during the configuration step. Launch a Web browser. In the location or address line of your Web browser, type http://192.168.123.254 to access the Configuration Utility. There is no default password for the Broadband Router, so just click Login. Click Primary Setup, Change, and then select your WAN type. Depending on your WAN type, you may need to supply some connection information. When you are finished, click Save . Note: Refer to the "Configuring the Broadband Router" section in the User Guide at www.usr.com for more detailed configuration information. Contact your ISP if you have any questions about your WAN type or your connection information. Rear View Note: If your cable or DSL modem can use both a USB and an Ethernet connection, you must use the Ethernet connection with the Broadband Router. The Broadband Router can only be connected using an Ethernet cable. Function To reboot the Broadband Router, press in and release the Reset button. To reset the Broadband Router to the factory default settings, press in and hold the Reset button for five seconds. To connect devices to the Local Area Network RJ-45 port to connect the router to a broadband modem or to an existing WAN Power supply connection port Congratulations! The installation procedure is now complete. You should now have secure and shared Internet access. To verify your connection, launch a Web browser and register your product at www.usr.com/productreg If the page loads, you are finished with the installation procedure. If the page does not load, proceed to the Troubleshooting section on the back of this guide. For troubleshooting, technical support, and regulatory information, refer to the other side of this guide. For additional troubleshooting information, refer to the User Guide at www.usr.com Port Reset LAN ports 1-4 WAN 7.5VDC Troubleshooting I can't connect to the Configuration Utility of the Broadband Router. Possible Solution: Make sure all the Ethernet cables are properly and securely connected and the power cord is plugged in. Possible Solution: Go to the User Guide at www.usr.com and perform all the steps in the "Before You Begin" section. If you have a Static IP address for your computer and have selected the Obtain an IP address automatically option, you will not be able to connect to the Broadband Router. Possible Solution: Make sure that your computer is using an IP address that is within the default range of 192.168.123.xxx. Make sure the address of the subnet mask is 255.255.255.0. If necessary, the Default Gateway should be 192.168.123.254. To verify all these settings, perform the following steps: Windows 95, 98, or Me Users: Click Windows Start and then Run. Type winipcfg and click OK. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the information is not correct, click Release All and then click Renew All. Windows NT, 2000, or XP Users: Click Windows Start and then Run. Type cmd and click OK. At the DOS prompt, type ipconfig /all. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the information is not correct, type ipconfig /release and press ENTER. Then, type ipconfig /renewand press ENTER. If you are still unable to connect to the Broadband Router, refer to the ping procedure in the User Guide on the U.S. Robotics Web site. Possible Solution: You need to verify the connection setting of your Web browser and that the HTTP Proxy feature of your Web browser is disabled. You need to do this so that your Web browser can read the configuration pages inside your Broadband Router. Launch your Web browser. Internet Explorer users: Click Tools, Internet Options, and then the Connections tab. Select Never dial a connection, click Apply, and then click OK. Click Tools again, then click Internet Options. Click the Connections tab, and click the LAN Settings button. Clear all the check boxes and click OK. Click OK. Netscape Navigator users: Click Edit,Preferences, and then double-click Advanced in the Category window. Click Proxies, select Direct connection to the Internet, and then click OK. Click Edit again, then click Preferences. Under Category, double-click Advanced, then click Proxies. Select Direct connection to the Internet and click OK. I can't access the Internet. Possible Solution: Make sure the power cord and all the Ethernet cables are connected correctly. This includes the cables connecting the Broadband Router, the modem, and all the computers. You can also reboot the Broadband Router by pressing the Reset button. If you are still unable to access the Internet, refer to the Troubleshooting Ping Procedure section in the User Guide on the U.S. Robotics Web site and refer to the documentation for your modem. I do not know if my IP Address is Static or Dynamic. Possible Solution: If you have cable or DSL service, you most likely have a Dynamic IP address. You should always check with your service provider to verify this information, since some providers will assign Static IP addresses. If you have a Dynamic IP address, select Dynamic IP Address in the WAN Setup area of the Configuration Utility and the Broadband Router will automatically obtain the information it needs from your service provider. If you have a Static IP address, select Static IP Address in the WAN Setup area of the Configuration Utility. While trying to check my network configuration settings in Windows Me or XP, I can't find the Network icon. Possible Solution: The default setting in Windows Me and XP is to not show all of the icons within the Control Panel. Click Windows Start, Settings, and then Control Panel. Within Control Panel, click View all Control Panel options on the left side of the screen. All the Control Panel icons should now be visible. I do not know how to configure the TCP/IP protocol to work with the Broadband Router. Possible Solution: You have the TCP/IP protocol installed, but it is not configured to work with the Broadband Router. 1. Click Windows Start, Settings, then click Control Panel. 2. Double-click the Network icon. Click the Configuration tab and select the TCP/IP line that has been assigned to your network card. 3. Click the Properties button to set the TCP/IP protocol for the Broadband Router. 4. There are two setting methods to configure the IP: · To obtain the IP automatically through the DHCP server, perform the following step: Click the IP Address tab, and select Obtain an IP address automatically. This is the preferred method for configuring computers. · To configure the IP manually, perform the following steps: a.) Click the IP Address tab. Click Specify an IP address. Enter values in the IP Address field and in the Subnet Mask field. The default IP address of this product is 192.168.123.254. You should use 192.168.123.xxx (xxx is between 100 and 199) for IP Address field and 255.255.255.0 for Subnet Mask field. b.) Click the Gateway tab. Add the IP address of this product (default IP is 192.168.123.254) in the New gateway field and click Add. Contact your ISP to get the necessary DNS values. Click the DNS Configuration tab. Add the DNS values into the DNS Server Search Order field and click Add. After installing the TCP/IP communication protocol, you can use the ping command to check if your computer has successfully connected to the Broadband Router. 2.0 2.1 2.2 2.3 2.4 3.0 3.1 3.2 3.3 3.4 Are You Still Having Problems? 1. Go to the User Guide on the U.S Robotics Web site at www.usr.com More configuration and troubleshooting information is available in the User Guide on the U.S. Robotics Web site. 2. Go to the Support section of the U.S Robotics Web site at www.usr.com Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. Your product number is 8003. You may need to know this to obtain information on the U.S. Robotics Web site. 3. Contact the U.S. Robotics Technical Support Department. Technical questions about U.S. Robotics products can also be answered by technical support specialists. Country United States United Kingdom Canada Argentina Brazil Mexico Chile Colombia Costa Rica Peru Puerto Rico Venezuela Voice Online (801) 401-1143 http://www.usr.com/emailsupport 0870 844 4546 uk_modemsupport@usr.com (801) 401-1143 http://www.usr.com/emailsupport AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 487-6253 brazil_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com Support Hours 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 9:00 A.M. - 5:00 P.M., Monday - Friday CST 4.0 4.1 4.2 4.3 4.4 4.5 For current support contact information, go to the following Web site: http://www.usr.com/support Regulatory Approvals 4.6 4.7 4.8 5.0 5.1 5.2 5.3 U.S. Robotics Corporation Two (2) Year Limited Warranty 1.0 1.1 1.2 1.3 1.4 1.5 1.6 GENERAL TERMS: This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable. No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorised to modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS. This Limited Warranty expressly excludes any product that has not been purchased as new from U.S. ROBOTICS or its authorised reseller. This Limited Warranty is only applicable in the country or territory where the product is intended for use (As indicated by the Product Model Number and any local telecommunication approval stickers affixed to the product). U.S. ROBOTICS warrants to the CUSTOMER that th ...