Step 1. Prepare for installation. Note: It is very important that you have your serial number written down for future reference. If you ever need to call our Technical Support department, you will need this number to receive assistance. You can find your serial number on a bar code sticker on the modem and also on the box. Make sure that your PC is on and that you have your operating system CD-ROM readily available. USB ADSL Modem Quick Installation Guide for Windows 98 FE, 98 SE, 2000, and Me Operating Systems Step 2. Connect the Modem. · Insert the rectangular end of the included USB cable into the USB port of your PC, and the square end of the cable into the USB port of the U.S. Robotics USB ADSL Modem. The Add new hardware wizard window will appear. Click Next. The What do you want windows to do window will appear. Click Next. Insert the Installation CD into the CD-ROM. Check CD-ROM drive and make sure all other selections are unchecked. Click Next. Windows will indicate it has found the U.S. Robotics USB ADSL Modem. Click Next. Click Finish. · · · · part number: R24.0086.00 Step 3. Select the Driver. · Select from the list the type of Network connection you will use. Options are WAN, LAN, or ATM. If you are uncertain which driver to select, refer to your DSL Internet Service Provider for assistance. Once you select the appropriate option, click Next. The Start Copying Files window will appear. Click Next to start copying files to the system. Once all files are copied onto the system, the DSL Installer will appear, indicating it is searching for your modem. Once the modem is detected, the modem's power light will turn green and the data light will flash. You may be prompted to insert your operating system CD-ROM. Configuring Note: Before modifying the TCP/IP settings for WAN, LAN, or ATM, you should contact your DSL Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice. · · WAN Driver Windows 98 FE/98 SE/Me Users: · · · · From your PC desktop, double-click My Computer, then double-click DialUp Networking. Right-click U.S. Robotics Dial-Up PPP Connection and click Properties. From the Properties window, click the Server Types tab. In the Allowed Network Protocols section, check the box next to TCP/IP and click TCP/IP settings. The TCP/IP Settings window will appear. The TCP/IP Settings window is used to configure the IP address, Name Server addresses, and/or default gateway. After configuring the TCP/IP settings, click OK. At this point, you may be asked to reboot. If asked, click Yes and your PC will reboot. In the U.S. Robotics Dial-Up PPP Connection window, click OK to close. Your modem should now be ready for Internet browsing. (Windows 2000 and Me users: A Digital Signature Not Found screen may appear.* Click Yes. Windows will verify that your modem is properly installed). Step 4. Reboot. You will be prompted to restart your PC. Click Yes, I want to restart my computer now, remove any disks from their drives, and click Finish. Click Yes to confirm that you want to reboot the system. Step 5. Connect the Modem to your Phone Line. Connect one end of the included phone cord to the phone port on the back of your modem and connect the other end into the phone jack on the wall. The installation of the U.S. Robotics USB ADSL Modem is now complete. Your data LED should illuminate a solid green. · · · Windows 2000: · · · · · · From your PC desktop, double-click My Computer, then double-click Control Panel, and double-click Network & Dial-up Connections. Right-click U.S. Robotics Dial-Up PPP Connection and click Properties. Select the Networking tab. In the Components checked are used by this connection screen, check the box next to Internet Protocol TCP/IP. Click Properties. Select Use the following IP Address. Make the appropriate changes as indicated by your DSL Internet Service Provider. Select Use the following DNS Server addresses and enter the Preferred DNS server address and the Alternate DNS server addresses indicated by your DSL Internet Service Provider. When finished, click OK. You will return to the Properties window. Click OK. Your modem should now be ready for Internet browsing. · Select either the Obtain an IP address automatically or Specify an IP address option. Refer to your DSL Internet Service Provider for the specific address option. When finished configuring the TCP/IP settings in the TCP/IP Properties window, click OK. In the Network window, click OK to end the configuring TCP/IP options session. You may be asked to reboot your PC. If asked, click Yes, and your PC will reboot. Your modem should now be ready for Internet browsing. From your PC desktop, double-click My Computer, double-click Control Panel, and double-click Network & Dial-up Connections. Double-click the Local Area Connection icon. If more than one Local Area Connection is present, select the latest. Click Properties. Select Internet Protocol (TCP/IP) from the General tab of the Local Area Connection window. Click Properties. Select Use the following IP address. The Internet Protocol (TCP/IP) Properties window will be used to alter IP settings and DNS server addresses. Click OK in the Internet Protocol (TCP/IP) Properties window. In the Local Area Connection Properties window, click OK to close. Your modem should now be ready for Internet browsing. · · · · · · · Windows 2000: · · LAN Driver Windows 98 FE/98 SE/Me Users: · · · · From your PC desktop, double-click My Computer, double-click Control Panel, and double-click Network. From the list, select TCP/IP -> U.S. Robotics USB ADSL LAN Modem. Click Properties. Select the IP Address tab from the TCP/IP Properties window. · · · ATM Driver Windows 98 SE/Me Users (Windows 98 FE Users must use WAN or LAN driver mode): · · · · From your PC desktop, double-click My Computer, then double-click DialUp Networking. Right-click U.S. Robotics Dial-Up PPP Connection and click Properties. From the Properties window, click the Server Types tab. In the Allowed Network Protocols section, check the box next to TCP/IP and click TCP/IP settings. The TCP/IP Settings window will appear. The TCP/IP Settings window is used to configure the IP address, Name Server addresses, and/or default gateway. After configuring the TCP/IP settings, click OK. At this point, you may be asked to reboot. If asked, click Yes and your PC will reboot. In the U.S. Robotics Dial-Up PPP Connection window, click OK to close. Your modem should now be ready for Internet browsing. From your PC desktop, double-click My Computer, double-click Control Panel, and double-click Network & Dial-up Connections. Right-click U.S. Robotics Dial-Up PPP Connection and click Properties. From the Networking tab of the U.S. Robotics Dial-Up PPP Connection Properties window, select Internet Protocol (TCP/IP) and click Properties. In the Internet Protocol Properties window, you can configure the IP address and DNS Server addresses. Refer to your DSL Internet Server Provider's documentation for the correct settings. · · Click OK in the Internet Protocol (TCP/IP) Properties window. In the U.S. Robotics Dial-Up PPP Connection Properties window, click OK to close. Your modem should now be ready for Internet browsing. Troubleshooting My computer did not detect the modem. Possible Solution: · Make sure that the USB cable is connected to the USB port located in the back of your PC. · · · If a second USB port in the back of your PC is available, connect the USB cable into this USB port. Make sure the USB cable is securely plugged into the modem. Check the computer provider's documentation if the USB devices are not recognized. · · · · · · · Windows 2000: The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing. Possible Solution: · Make sure that the phone line is securely attached at both ends of the modem and the wall jack. · · Insure there is NO phone line microfilter between the modem and the wall jack. Insure that microfilters are placed between the wall adapter and any telephones, fax machines, answering machines, or any other non-DSL telephone equipment. (Microfilters are usually supplied by your DSL Internet Service Provider.) · Unplug the USB cable from the modem for 2-3 minutes but leave the phone line connected. Plug the USB cable back into the modem. This should cause the modem to reconnect. · After configuring the TCP/IP settings, the modem does not establish a connection to the Internet. Possible Solution: · in Double-check the ATM settings of the modem. Click the DSL icon your Windows system tray located in the right, lower corner of the screen near the clock, or go to the Control Panel by clicking Start, Settings, and Control Panel. Double-click U.S. Robotics USB ADSL Modem. Verify that the VPI, VCI numbers, and the Encapsulation settings match what your DSL Internet Service Provider has provided. If they are not correct, refer to the documentation and/or CD-ROM provided by your DSL Internet Service Provider. When the DSL Modem Installer application is launched, click Remove and select Yes when asked Are you sure you want to remove this software? Do not unplug the USB cable until drivers are removed and a reboot is requested. Are You Still Having Problems? 1. Call the Dealer Who Sold You this U.S. Robotics Product The dealer or DSL Internet Service Provider may be able to troubleshoot the problem over the phone or may request that you bring the product back to the store for service. 2. Contact the U.S. Robotics Technical Support Department For current support contact information, go to the following web site: http://www.usr.com/support/s-contact.asp Manufacturer's Declaration of Conformity We declare under our sole responsibility that the U.S. Robotics USB ADSL Modem, to which this declaration relates, is in conformity with the following standards or other normative documents: CE Mark: EN55022 Class B (EMC), EN55024 ­ (Immunity), EN60950 ­ (Safety) Emmisions: (U.S.) FCC Part 15 Class B, (Canada) ICES-003 Safety: (U.S./Canada) CSA C22.2 No. 950-95 NRTL/C Telecom: (U.S.) FCC Part 68, (Canada) Industry Canada (CS-03) This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. · The installation failed. Solution: You will need to uninstall the failed installation. · · · Click Windows Start, select Settings followed by Control Panel. Click Add/Remove Programs. Locate the U.S. Robotics USB ADSL Modem and double-click U.S. Robotics USB ADSL Modem. You may have to scroll down to locate this program. Click Add/Remove. · Manufacturer's Disclaimer Statement The information in this document is subject to change without notice and does not represent a commitment on the part of the vendor. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular purpose of this document. The manufacturer reserves the right to make changes to the content of this document and/or the products associated with it at any time without obligation to notify any person or organization of such changes. In no event will the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages. This document contains materials protected by copyright. All rights are reserved. No part of this manual may be reproduced or transmitted in any form, by any means or for any purpose without expressed written consent of its authors. Product names appearing in this document are mentioned for identification purchases only. All trademarks, product names or brand names appearing in this document are registered property of their respective owners. U.S. Robotics Corporation Limited Warranty HARDWARE: U.S. Robotics warrants to the end user ("Customer") that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from U.S. Robotics or its authorized reseller: Twelve (12) months U.S. Robotics sole obligation under this express warranty shall be, at U.S. Robotics option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, U.S. Robotics ...