Serial ATA 4-Drive NAS User Guide R46.1221.00 rev 0.3 06/06 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory named LICENSE. If you are unable to locate a copy, please contact USRobotics and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in USRobotics standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this Administrator Guide. Copyright © 2006 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the USRobotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. Contents Introducing Your Storage System Package Contents . . . . . . Physical Features . . . . . . Front . . . . . . . . . . . . Back . . . . . . . . . . . . System Requirements . . . Key Features and Benefits Hardware Specification . . Software Specification . . . USB Printer Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 .7 .7 .8 .8 .8 .9 10 10 Getting Started Installing Your Storage System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Step One: Determine Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . Step Two: Set up Your storage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Step Three: Install the Storage System Console . . . . . . . . . . . . . . . . . . . . . . . Step Four: Initialize the Hard Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Step Five: Configure your Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Web User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Web User Interface Using a Web browser . . . . . . . . . . . . . . . . . . Accessing the Web User Interface Using the Storage System Console . . . . . . . . Logging In to the Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the Web User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Shared Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Linux Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mac Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 11 12 13 16 17 20 24 25 25 26 28 30 33 37 38 41 42 Managing Your Storage System Managing Users . . . . . . . . . . . . . . . . . . . . Adding Users . . . . . . . . . . . . . . . . . . . Modifying Users. . . . . . . . . . . . . . . . . . Removing Users . . . . . . . . . . . . . . . . . Working with Groups . . . . . . . . . . . . . . Managing Shared Folders . . . . . . . . . . . . . . Adding Shared Resources . . . . . . . . . . . Changing User Access to Shared Folders Deleting a Shared Folder . . . . . . . . . . . Managing Backups . . . . . . . . . . . . . . . . . . Changing the Recovery CD Password . . . Deleting a Backup . . . . . . . . . . . . . . . . Deleting a Client . . . . . . . . . . . . . . . . . Setting Up E-mail Alerts. . . . . . . . . . . . . . . Upgrading the Firmware. . . . . . . . . . . . . . . Disconnecting USB Devices . . . . . . . . . . . . Changing the System Settings . . . . . . . . . . Changing the Network Settings. . . . . . . . . . Reconfiguring Your Storage System Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 44 44 46 46 50 51 51 54 55 56 56 57 57 59 60 61 64 66 iii Serial ATA 4-Drive NAS User Guide Logging Out of the Web User Interface . . . . . . Shutting Down the Storage System. . . . . . . . . Shutdown by Using the Power Button . . . . Shutdown through the Web User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 72 72 72 Accessing the Storage System through FTP and Telnet FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Protecting Local Disks Getting Started . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . Installing the Microsoft iSCSI Initiator . . . . . . . Installing DiskSafe Express . . . . . . . . . . . . Starting DiskSafe Express. . . . . . . . . . . . . Activating Your license . . . . . . . . . . . . . . . Protecting Your Disks. . . . . . . . . . . . . . . . . . . Manually Backing Up Your Disk . . . . . . . . . . . . Stopping a Backup or Recovery in Progress . . . Changing the Backup Schedule . . . . . . . . . . . . Changing the Recovery CD Password. . . . . . . . Recovering Data . . . . . . . . . . . . . . . . . . . . . . Recovering Files from a Backup. . . . . . . . . Recovering a Non-system Disk or Partition . Recovering a System Disk or Partition . . . . Removing Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 . . 78 . . 78 . . 79 . . 83 . . 84 . . 86 . . 92 . . 93 . . 94 . . 95 . . 97 . . 97 . . 99 . 101 . 104 Disk Configurations Adding Hard Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding Hard Disks to a Linear or Normal RAID Configuration . . . . . . Adding Hard Disks to a Degraded RAID Configuration . . . . . . . . . . . Removing Hard Disks or Responding to Disk Failure . . . . . . . . . . . . . . . Responding to RAID Degradation. . . . . . . . . . . . . . . . . . . . . . . . . . Responding to RAID Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Swapping Hard Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Hard Disks to a New Storage System . . . . . . . . . . . . . . . . .... .... .... .... .... .... .... .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 108 110 111 112 113 113 114 Troubleshooting Resetting the Web User Interface Password Viewing the System Log. . . . . . . . . . . . . . Disconnecting from Shared Folders . . . . . . Windows Users . . . . . . . . . . . . . . . . . Linux Users. . . . . . . . . . . . . . . . . . . . Mac Users. . . . . . . . . . . . . . . . . . . . . Troubleshooting the Storage System . . . . . Troubleshooting DiskSafe Express . . . . . . . Creating a Diagnostic File. . . . . . . . . . . . . Using DiskSafe Express . . . . . . . . . . . Using the Recovery CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...