ADSL Ethernet Modem Quick Installation Guide for Windows 95 OSR2, 98, NT 4.0, 2000, Me, XP (or later), Linux, and Macintosh Operating Systems English Français Model 9001 Part Number R24.0306.00 English ...............................................................................1 Français..............................................................................25 1 2 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.2277014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in U.S. Robotics standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this Quick Installation Guide. Copyright © 2002 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. English For current product support and contact information, go to the following Web site: http://www.usr.com/broadbandsupport Thank you for purchasing the U.S. Robotics SureConnect ADSL Ethernet Modem, Model 9001. The following instructions will walk you through the installation of the modem and the U.S. Robotics SureConnect ADSL utility. After the installation is complete, you will have installed the following items: · U.S. Robotics SureConnect ADSL Ethernet Modem · U.S. Robotics SureConnect ADSL utility Macintosh and Linux Users If you are installing the U.S. Robotics SureConnect ADSL Ethernet modem to a Macintosh computer or a system running Linux, refer to the section in this Quick Installation Guide titled "Installing on a Macintosh Computer or in a Linux Environment." It is very important that you have your serial number written down for future reference. If you ever need to call our Technical Support department, you will need this number to receive assistance. You can find your 12-character serial number on a bar code sticker located on the bottom of the modem and also on the box. You will also need your model number, it is noted below. Write your serial number in the space provided below. 9001 Serial Number Model Number You can also locate your serial number on the Configuration tab in the U.S. Robotics SureConnect ADSL utility once the modem is installed. Installation Overview & System Requirements What You Need Before You Begin · · ADSL and Internet service from your local telephone company or Internet Service Provider (ISP). A microfilter may be required for each telephone device (telephones, answering machines, and fax machines) that shares the same phone line as the ADSL signal. Make sure there is no filter installed between the ADSL modem and the telephone wall jack. Your user name and password if they were assigned by your ISP. A host computer with Ethernet 10/100 network interface card installed (RJ-45). · · Computer Requirements · · · · A host computer running Windows 95 (with Service Pack 2 installed), 98, NT 4.0, 2000, Me, XP (or later), Linux, or a Macintosh computer. Computers running Windows 95 or NT 4.0 must install Internet Explorer 4.0 or later. After Internet Explorer is installed, Netscape Navigator can be used. 32 MB of RAM and 10 MB of hard disk space (memory intensive applications may require more RAM). Pentium compatible CPU (or faster). ADSL Network Requirements ADSL service from your local telephone company or local ISP or access to an ADSL DSLAM (Digital Subscriber Line Access Multiplexer). Power Requirements The U.S. Robotics SureConnect ADSL Ethernet Modem obtains power from the included 10 volt DC power supply. Be sure to only use the included power supply when operating this device. This U.S. Robotics SureConnect ADSL Ethernet package includes the following items: U.S. Robotics SureConnect ADSL Ethernet Modem, Model 9001 Ethernet Cable Standard 7 ft RJ-11 telephone cable Installation CD-ROM with User Guide and SureConnect utility 10 Volt DC Power Adapter Quick Installation Guide Optional Components In some models there may be a microfilter included in the box, or a microfilter may be supplied by your ISP. Check with your ISP to see if a microfilter is needed. If you are required to install a microfilter, the next section discusses installation. Inform your dealer if there are any incorrect, missing, or damaged parts. 4 Step 1. Connect Microfilters (If Necessary) If there are no microfilters included in your package and your ISP did not provide any, skip to Step 2 of these installation instructions. If microfilters are required, install one on each telephone device (telephones, answering machines, and fax machines) that shares the same phone line as the ADSL signal. A microfilter is a small device used to lessen the amount of interference between ADSL signals and telephone signals. Microfilters only need to be used if the ADSL modem and a telephone device are sharing the same phone line. If microfilters are not used, you may experience background noise on your telephone while data is being transmitted. Data transmissions may experience interruption by telephone calls if a microfilter is not used. Connect Microfilters to Telephone Devices To install the microfilter, plug the phone into the microfilter, and then plug the microfilter into the telephone wall jack. Do not install a microfilter on the cable that connects your modem to the telephone jack unless the filter has a connection for both the telephone and the DSL device. Make sure that your computer is on. You should have your operating system CD-ROM readily available. Step 2. Install the Modem and the SureConnect Utility To install the U.S. Robotics SureConnect ADSL Ethernet Modem and utility, insert the Installation CD-ROM into the CD-ROM drive of your computer. If the installation does not start automatically, go to your desktop and double-click My Computer, double-click the drive letter associated with your CD-ROM drive, and then double-click Setup. 5 The U.S. Robotics SureConnect ADSL Modem Installer Welcome window will display; click Next to continue installing the U.S. Robotics SureConnect ADSL Ethernet Modem. · You will then be prompted to select a location to install the files. The default location is C:\Program Files\U.S. Robotics\SureConnect ADSL Modem. If you would like to change the default location, click the Browse button to select a new directory. If you accept the default location, click Next. · A qualification test will run to verify that your system meets the minimum requirements for installation. The Results screen will display those items in your configuration that passed with a green flag and the ones that failed with a red flag. If your system passed the qualification, click Next. 6 If you are notified that your system has failed the qualification test, click the View Report button to identify which component(s) failed. Once you have identified which component(s) failed, refer to the Troubleshooting section of this Quick Installation Guide for further instructions. Windows 95 Users Some Windows 95 users may require a necessary Windows component (Winsock 2) to be installed at this time. Click Next to launch the installation of this component and follow the on-screen instructions. Once the installation is complete, you will need to restart the U.S. Robotics SureConnect ADSL Ethernet Modem installation. Step 3. Connect the Cables Connect the Power Adapter Be sure to only use the included power supply. Plug the power adapter cord into the "10VDC" jack at the rear of the modem. Plug the power adapter into a standard wall outlet. The modem is always supplied with power, so there is no power switch to turn on. The "PWR" LED on the front panel of the ADSL modem will be illuminated if power is being supplied to the modem. Click Next. 7 Connect the Telephone Cable Connect one end of the included telephone cable to the telephone port on the back of your modem labeled "ADSL" and connect the other end into the telephone jack on the wall. The "ADSL" LED will illuminate. Click Next. The modem will begin the initialization process. This will take a few moments. Connect the Ethernet Cable Insert one end of the Ethernet cable to the "ENET" port on the back of the U.S. Robotics SureConnect ADSL Ethernet Modem. Connect the other end of the Ethernet cable to the Ethernet port on your computer's 10/100 network interface card. The "ENET" LED on the front of the modem will illuminate. Click Next. To connect the U.S. Robotics SureConnect ADSL Ethernet Modem directly to a computer or to the uplink port of a hub or router, use the Ethernet cable that was provided with your modem. The uplink port is used to attach any additional hubs to the broadband router in order to expand the Local Area Network (LAN). The Ethernet cable that came with your U.S. Robotics SureConnect ADSL Ethernet Modem is a straight-through UTP copper cable. To connect the modem to a port other than the uplink port of a hub, you must use a crossover UTP cable. 8 · Click the Finish button once the modem has completed this process. Some Internet Service Providers require additional software be installed for optimum performance. If your ISP requires additional software it will be installed when you click Finish. Congratulations! The installation of the U.S. Robotics SureConnect ADSL Ethernet Modem is complete. Remove the CD-ROM from the CD-ROM drive of your computer. If your ISP gave you software to install, do so at this time. Be sure to read and follow all of the installation instructions provided. Once the software is installed, you may need to establish a dial-up connection in order to access the Internet. If your ISP gave you software to install, they should have assigned you a user name and password as well. Register the Modem The registration screen displays once you have established a connection. You can test your connection by registering your modem. Click Yes to register your modem, and you will be brought to the U.S. Robotics Web site. 9 In Windows 95, a Registration screen will not display. You can register your modem by accessing the About page of the U.S. Robotics SureConnect ADSL utility. If the Registration screen does not display, go to the Troubleshooting section of this Quick Installation Guide and review the Troubleshooting Checklist. Installing on a Macintosh Computer or in a Linux Environment If you are installing the U.S. Robotics SureConnect ADSL Ethernet Modem on a Macintosh, in a Linux environment, or do not intend to install the SureConnect utility you will only need to connect the modem cables. Once the cables are connected, your ISP may require that you install a PPPoE client. Connect the Power Adapter Be sure to only use the included power supply. Plug the power adapter cord into the "10VDC" jack at the rear of the modem. Plug the power adapter into a standard wall outlet. The modem is always supplied with power, so there is no power switch to turn on. The "PWR" LED on the front panel of the modem will be illuminated if power is being supplied to the modem. Connect the Telephone Cable Connect ...