User manual UTSTARCOM CDM120

Phone Guide Sprint PCS Phone CDM-120 www.sprint.com © 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward" logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . .18 Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .21 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . .38 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . .57 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Erasing the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Erasing the Messages List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Erasing the Voice Memo List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .64 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Roaming Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . .74 Prepending a Phone Number From Call History . . . . . . . . . . . . . . .75 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . .80 Editing a Contacts Entry's Phone Number . . . . . . . . . . . . . . . . . . . .81 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . .83 Group Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 My Phone # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 2G. Using the Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Using Your Phone's Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Using Your Phone's Countdown Timer . . . . . . . . . . . . . . . . . . . . . . .91 Using Your Phone's Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Using Your Phone's World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Using Your Phone's Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Using Your Phone's Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Using Your Phone's Conversion Tool . . . . . . . . . . . . . . . . . . . . . . . . .94 Using Your Phone's Fun & Games . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 2H. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . . .96 Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Section 3: Sprint PCS Service Features . . . . . . . . . . . . .101 3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . . .102 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . .119 Getting Started With Sprint PCS Voice Command . . . . . . . . . .120 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .121 Making a Call with Sprint PCS Voice Command . . . . . . . . . . . . . .122 Accessing Information Using Sprint PCS Voice Command . . . .126 Section 4: Safety and Warranty Information . . . . . . . .127 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .128 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .129 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .132 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .136 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . .137 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available.We built our complete, nationwide network from the ground up, so all your services-whether it's Voicemail or Caller ID-will work the same wherever you go on the Nationwide Sprint PCS Network. This guide will familiarize you with our technology and your new phone through simple, easy-to-follow instructions. It's all right here-from setting up your account to using your phone's most advanced features. Welcome and thank you for choosing Sprint. i Introduction This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Your Phone Section 3: Sprint PCS Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. Phone Guide Note: Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My PCS to access the most recent version of the phone guide. WARNING: Please refer to the Important Safety Information section on page 128 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. ii Your Phone's Menu The following list outlines your phone's menu structure. For more information about using your phone's menus, see "Navigating Through Phone Menus" on page 21. 1. Call History 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 6. Outgoing Calls Incoming Calls Missed Calls Recent Calls Erase Calls 1. Outgoing/2. Incoming/3. Missed/4. All Find Name Add New Entry Speed Dial #'s Group Setting My Phone # Services 1. Customer Care/2. Directory/ 3. Account Info./4. Sprint Operator/ 5. Voice Command Send Message Inbox Outbox Drafts Voicemail 1. Call Voicemail/2. Details/3. Clear Icon Voice 1. Voice Memo/2. Voice Command Alarm Clock Schedule Countdown Memo Pad World Time Stop Watch Calculator Convert Unit Fun & Games1. Board Mania/2. Ace of Aces 2. Contacts 3. Messaging 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 6. 7. 8. 9. 0. 4. Tools iii 5. Settings 1. Sounds 1. Ringer Type 1. Voice Calls 2. Messaging 3. Voicemail 4. Alarms 5. Roaming Ringer 2. Volume 1. Ringer 2. Speakerphone 3. Receiver 4. Headset 5. Key Beep 6. Advanced 3. Alerts 1. Minute Beep 2. Connect Tone 3. Service Tone 4. Fade Tone 4. Tone Length (Normal/Long) 2. Display 1. Screensaver 2. Backlight 1. Main Display 2. Keypad 3. Greeting 4. Contrast 5. Menu Style 3. Messaging 1. Notification 2. Priority 3. Callback # 4. Preset Msg. 5. Signature 6. Auto Erase 4. Roaming 1. Set Mode 2. Call Guard 3. Help 5. Location iv 6. Security 1. Lock Phone 2. Change Lock Code 3. Special #'s 4. Limit Use 5. Erase Contacts 6. Erase Message 7. Erase Voice Memo 8. Default Settings 9. Reset Phone 7. Text Entry 1. Auto-Capital 2. Auto-Space 3. My Words 4. Input Language 5. T9 Settings 6. Help 8. Others 1. Abbrev. Dial 2. Contacts Match 3. Answer Mode 4. Auto Answer 5. Language 6. TTY 7. Headset Only 9. Phone Info 1. Phone Number 2. Help 3. Version 4. Advanced v Section 1 Getting Started Section 1A Setting Up Service In This Section Getting Started With Sprint PCS Service (page 3) Setting Up Your Voicemail (page 4) Sprint PCS Account Passwords (page 5) Getting Help (page 6) Setting up service on your new phone is quick and easy.This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service. 2 Section 1A: Setting Up Service Getting Started With Sprint PCS Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please refer to the activation card included with your phone. Setting Up Service Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press and hold 2. Press Unlock ( ). to turn the phone on. Note: To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not appear if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip: If you can't recall your lock code, try using the last four digits of either your Social Security number or wireless phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-2114PCS (4727). Section 1A: Setting Up Service 3 Setting UpYour Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 2. Follow the system prompts to: . Create your passcode Record your name announcement Record your greeting Choose whether or not to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode) Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode. For more information about using your voicemail, see "Using Voicemail" on page 103. 4 Section 1A: Setting Up Service Sprint PCS Account Passwords As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Setting Up Service Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the bill for your Sprint PCS Service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your Voicemail" on page 103 for more information on your voicemail password. Section 1A: Setting Up Service 5 Getting Help Visit www.sprint.com You can go online to: Access your account information Check your minutes used (depending on your Sprint PCS Service Plan) View and pay your bill Make your life easier by enrolling in Sprint PCS online billing and automatic payment Purchase accessories Shop for the latest phones View available service plans and options Learn more about Sprint PCS Vision and other great products like games, ringers, screen savers, and more Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: Dial on your phone Sign on to your account at www.sprint.com Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers) Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742 6 Section 1A: Setting Up Service Receiving Automated Invoicing Information For your convenience, your phone gives you access to invoicing information on your Sprint PCS account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. To access automated invoicing information: Press . Setting Up Service Note: This service may not be available in all Affiliate areas. Sprint 411 Call from your phone and you'll have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411 and you will be billed for airtime. To call Sprint 411: Press . Section 1A: Setting Up Service 7 Sprint PCS Operator Services Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint PCS Operator Services: Press . For more information or to see the latest in products and services, visit us online at www.sprint.com. 8 Section 1A: Setting Up Service Section 2 Your Phone Section 2A Your Phone: The Basics In This Section FrontView of Your Phone (page 11) Viewing the Display Screen (page 14) Features of Your Phone (page 15) Turning Your Phone On and Off (page 17) Using Your Phone's Battery and Charger (page 18) Navigating Through Phone Menus (page 21) Displaying Your Phone Number (page 22) Making and Answering Calls (page 22) Entering Text (page 33) Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.This section will guide you through the basic functions and calling features of your phone. 10 Section 2A: Your Phone-The Basics Front View of Your Phone 13. Earpiece Phone Basics 12. Display Screen 1. Softkey Buttons 2. Headset Jack 3. Volume Control 11. MENU/OK 4. Talk 10. End (Power) 9. Navigation Key 5. Back 8. Charger Jack 6. Microphone 7. Accessory Jack Section 2A: Your Phone-The Basics 11 Key Functions 1. Softkey Buttons let you select softkey actions or menu items corresponding to the bottom left and right lines on the display screen. 2. Headset Jack allows you to plug in an optional headset for convenient, hands-free conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. 3. Volume Control allows you to adjust the ringer volume in standby mode (with the flip open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options. To mute the ringer during an incoming call, press the volume key up or down. 4. Talk allows you to place or receive calls, answer Call Waiting, use Three-Way Calling, or activate Voice Dial. 5. Back deletes characters from the display in text entry mode. When in a menu, press the Back key to return to the previous menu. This key also allows you to return to the previous screen in a Sprint PCS Vision session. 6. Microphone allows other callers to hear you clearly when you are speaking to them. 7. Accessory Jack allows you to connect optional accessories, such as a USB cable. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. 8. Charger Jack connects the phone to the battery charger. 12 Section 2A: Your Phone-The Basics 9. Navigation Key scrolls through the phone's menu options and acts as a shortcut key from standby mode. Press Up to access Messaging. Press Down to view your Calendar Press Right to access Contacts. Press Left to access your own customized shortcuts (My Favorites). Phone Basics 10. End (Power) ends a call. Press and hold this key for two seconds to turn your phone on or off. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer. 11. Menu/OK displays the phone's main menu from standby mode. It also selects the highlighted choice when navigating through a menu. 12. Display Screen displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the signal and battery strength. 13. Earpiece lets you hear the caller and automated prompts. Section 2A: Your Phone-The Basics 13 Viewing the Display Screen Your phone's display screen provides a wealth of information about your phone's status and options. This list identifies the symbols you'll see on your phone's display screen: Note: To view a list of your phone's icons and descriptions, from the main menu select Settings > Phone Info > Help. shows your current signal strength. (The more lines you have, the stronger your signal.) means your phone cannot find a signal. tells you a call is in progress. indicates you are "roaming" off the Nationwide Sprint PCS Network. indicates you have new text messages. indicates you have voicemail messages. (Press and hold to call your voicemail box.) indicates you have new text and voice messages. indicates your phone's location feature is on. indicates your phone's location feature is off. indicates Alarm or Scheduler mode is set. indicates Ringer Off mode is set. indicates Vibrate All mode is set. indicates Silence All mode is set. indicates your phone is operating in TTY mode. indicates battery charge level (icon shows full charge). 14 Section 2A: Your Phone-The Basics Note: Display indicators help you manage your roaming charges by letting you know when you're off the Sprint Nationwide PCS Network and whether you're operating in digital or analog mode. (For more information, see Section 2D: Controlling Your Roaming Experience on page 64.) Features of Your Phone Congratulations on the purchase of your phone. The CDM-120 is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Dual-band/tri-mode capability allows you to make and receive calls while on the Nationwide Sprint PCS Network and to roam on other analog and 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements (page 64). SMS Text Messaging (page 111) provides quick and convenient messaging capabilities. Sprint PCS Voice Command lets you dial phone numbers by speaking someone's name or the digits of their phone number (page 119). Your Contacts list allows you to store up to 500 entries, with up to five phone numbers per entry (page 77). The built-in Calendar offers several personal information management features to help you manage your busy lifestyle (page 89). Your phone is equipped with a Location feature for use in connection with location-based services that may be available in the future (page 49). Phone Basics Section 2A: Your Phone-The Basics 15 T9 Text Input lets you quickly type messages with one keypress per letter (see page 34). Speed dial lets you dial phone numbers with one or two keypresses (see page 82). 16 Section 2A: Your Phone-The Basics Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press and hold for approximately two seconds. Phone Basics Once your phone is on, it may display "Looking for Service," which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned on). Tip: The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. Turning Your Phone Off To turn your phone off: Press and hold for two seconds until you see the powering down animation on the display screen. Your screen remains blank while your phone is off (unless the battery is charging). Section 2A: Your Phone-The Basics 17 Using Your Phone's Battery and Charger WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with your phone. The failure to use a Sprintapproved or manufacturer-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Sprint-approved or manufacturer-approved batteries and accessories can be found at Sprint Stores or through your phone's manufacturer, or call 1-866-343-1114 to order. They're also available at www.sprint.com-click the Wireless link under Personal, and then click Accessories. Battery Capacity Your phone is equipped with a Lithium-Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 3.5 hours of continuous digital talk time (up to 1.5 hours in analog). When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately two minutes of talk time left, the phone sounds an audible alert and then powers down. Note: Long backlight settings, searching for service, vibrate mode, and browser use affect the battery's talk and standby times. Tip: Be sure to watch your phone's battery level indicator and charge the battery before it runs out of power. 18 Section 2A: Your Phone-The Basics Installing the Battery To install the Li-Ion battery: To install, insert the battery into the opening on the back of the phone and gently press down until the latch snaps into place. Phone Basics Removing the Battery WARNING: Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the power is off so that you don't lose any stored numbers or messages. 2. Press the battery release latch up and remove the battery from the phone at a 45-degree angle. Section 2A: Your Phone-The Basics 19 Charging the Battery Your phone's Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off and you will lose all the information you were just working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upper-right corner of your phone's display screen. If the battery charge is getting too low, the battery icon ( ) blinks and the phone sounds a warning tone. Always use a Sprint-approved or manufacturer-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. Using the Charger To use the travel charger provided with your phone: It takes approximately 2.5 hours to fully recharge a completely rundown battery. With the Sprint-approved Li-Ion battery, you can recharge the battery before it becomes completely run down. 1. Plug the travel charger into a wall outlet. 2. Plug the other end of the travel charger into the bottom of your phone, with the battery installed. You can monitor the battery status by checking the battery level indicator. 20 Section 2A: Your Phone-The Basics Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down. If you are in a first-level menu, such as Settings, you may also navigate to the next or previous first-level menu by pressing the navigation key right or left. For a diagram of your phone's menu, please see "Your Phone's Menu" on page iii. Phone Basics Selecting Menu Items As you navigate through the menu, menu options are highlighted. Select any numbered option by simply pressing the corresponding number on the phone's keypad. You may also select any item by highlighting it and pressing . For example, if you want to view your last incoming call: 1. Select Menu ( ) to access the main menu. . 2. Select Call History by highlighting it and pressing (It may already be highlighted.) 3. Select Incoming Calls by pressing or by highlighting it and pressing . (If you have received any calls, they are displayed on the screen.) Note: For the purposes of this guide, the above steps condense into "Select Menu > Call History > Incoming Calls." Section 2A: Your Phone-The Basics 21 Backing Up Within a Menu To go to the previous menu: Press . To return to standby mode: Press . DisplayingYour Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Select Menu > Settings > Phone Info > Phone Number. (Your phone number and other information about your phone and account will be displayed.) Note: To select Menu, press . To select menu options (such as Settings, above), highlight the option and press . (If the menu options are numbered, you may also select an option simply by pressing the corresponding number key.) Making and Answering Calls Making Calls Placing a call from your phone is as easy as making a call from any landline phone. Just enter the number and press , and you're on your way to clear calls. To make a call using your keypad: 1. Make sure your phone is on. 22 Section 2A: Your Phone-The Basics 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press to erase one digit at a time. Press and hold to erase the entire number and return to standby mode.) 3. Press . (To make a call when you are roaming and Call Guard is enabled, highlight Roam Call and press . See "Call Guard" on page 69.) or close the phone when you are finished. twice. Phone Basics 4. Press Tip: To redial your last outgoing call, press using 11 digits (1 + area code + phone number). Tip: When making calls off the Nationwide Sprint PCS Network, always dial You can also place calls from your phone by using Sprint PCS Voice Command (page 119), Speed Dialing numbers from your Contacts (page 79), and using your Call History listings (page 73). Dialing Options When you enter numbers in standby mode, you will see a variety of dialing options appear as softkeys on the phone's display screen. To initiate an option, press the corresponding softkey button. Call: To dial the phone number. Call: Speaker On: To dial the phone number in speakerphone mode. Save: Enter a seven- or ten-digit number (phone number and area code) and press Options ( ). Select Save ( ) to save the phone number in your Contacts. (See "Saving a Phone Number" on page 28.) P Hard Pause: To insert a hard pause. T 2-sec Pause: To insert a two-second pause. Section 2A: Your Phone-The Basics 23 Answering Calls To answer an incoming call: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. Press to answer an incoming call. (Depending on your phone's settings, you may also answer incoming calls by opening the phone or by pressing any number key. See "Call Answer Mode" on page 54 for more information.) Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates. The indicator light flashes. The backlight illuminates. The screen displays an incoming call message. If the incoming call is from a number stored in your Contacts, the entry's name is displayed. The caller's phone number may also be displayed, if available. If Call Answer is set to , the following options are also displayed. To select an option, press the corresponding softkey button. Press Mute ( Press ) to mute the call voice. twice to send the call to your voicemail box. Note: When your phone is off, incoming calls go directly to voicemail. 24 Section 2A: Your Phone-The Basics Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Nationwide Sprint PCS Network. Please see Section 2D: Controlling Your Roaming Experience for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: Select Answer to answer the call. (See "Call Guard" on page 69 for additional information.) Phone Basics Ending a Call To disconnect a call when you are finished: Close the phone or press . Missed Call Notification When an incoming call is not answered, the Missed Call log is displayed on your screen. To display the Missed Call entry from the notification screen: Highlight the entry and press View ( ) or . To display a Missed Call entry from standby mode: 1. Select Menu > Call History > Missed Calls. 2. Highlight the entry you wish to view and press . Section 2A: Your Phone-The Basics 25 Calling Emergency Numbers You can place calls to 911 (dial if your phone is locked or your account is restricted. Emergency mode. ), even Note: When you place an emergency call, your phone automatically enters During the call press Options ( ) to display your options. To select an option, highlight it and press . Speaker On to activate speakerphone mode. (If you are in speakerphone mode, the option will appear as Speaker Off to deactivate speakerphone mode.) Unlock Phone to unlock your phone (appears only if the phone is locked). Close Menu to close the pop-up menu (appears only if the phone is unlocked). Tip: Press My Phone ( emergency call. ) to display your phone number during an To exit Emergency mode: 1. Press to end a 911 call. ) to display the options menu. . 2. Press Options ( 3. Highlight Exit Emergency and press options menu. Note: When you are in Emergency mode, you can exit only from the 26 Section 2A: Your Phone-The Basics To select Emergency mode options: 1. Press to end a 911 call. 2. Press Options ( ). Call 911 to call 911. Call 911: Speaker to call 911 in speakerphone mode. Exit Emergency to exit Emergency mode. . Phone Basics 3. Highlight an option and press In-Call Options Pressing Options ( ) during a call displays a list of features you may use during the course of a call. To select an option, press the corresponding keypad number or highlight the option and press . The following options are available through the Options menu: Speaker On ( mode. 3-Way Call ( Voice Memo ( Contacts ( Call History ( Messaging ( Phone Info ( ) to activate or deactivate speakerphone ) to initiate a 3-Way Call. ) to access the Voice Memo. ) to access the Contacts menu. ) to access the Call History menu. ) to access the Messaging menu. ) to access the Phone Info menu. During a call, the left softkey button functions as the Mute button. Press it to mute the phone's microphone for privacy. Press it again to Unmute the phone. Section 2A: Your Phone-The Basics 27 End-of-Call Options After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed. The right softkey displays the Options and then select Save. Select this option if you wish to add the new number to your Contacts. (See "Saving a Phone Number" below.) Note: The End-of-Call options are not displayed for calls identified as No ID or Restricted. Saving a Phone Number Your phone can store up to five phone numbers in each of 500 Contacts entries. Each entry's name can contain 16 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see Section 2F: Using Contacts on page 76.) To save a number from standby mode: 1. Enter a phone number and press Options ( Select Save ( ). ). . 2. Select New Entry or Existing Entry and press 3. Select a label and press . 4. Use the numeric keypad to enter the new contact name and press Save ( ) to save the new entry. - or Search for an existing contact name Next ( press Save ( ) to save the new number. ) and 28 Section 2A: Your Phone-The Basics Finding a Phone Number You can search Contacts entries for phone numbers that contain a specific string of numbers. To find a phone number: Phone Basics 1. Enter four or more digits in standby mode. (The more numbers you enter, the more specific the search becomes.) 2. Select Find ( ). (All Contacts entries matching the entered numbers will be displayed.) 3. To display the Contacts entry that contains the phone number you entered, highlight the entry and press . To dial the number, press . Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone: P Hard Pause sends the next set of numbers when you press . T 2-sec Pause automatically sends the next set of numbers after two seconds. Note: You can have multiple pauses in a phone number and combine two-second and hard pauses. Section 2A: Your Phone-The Basics 29 To dial or save phone numbers with pauses: 1. Enter the phone number. 2. Press Options ( ) and select either P Hard Pause ( ) or T 2-sec Pause ( ). (Hard pauses are displayed as a "P" and two-second pauses as a "T".) 3. Enter additional numbers. 4. Press to dial the number. - or Press Options ( ). Select Save ( number in your Contacts. ) to save the ) to Note: When dialing a number with a hard pause, press Release ( send the next set of numbers. 4-Digit Calling To make a call using 4-Digit Calling: 1. Dial the last four digits of a Contacts entry's phone number. 2. Press . (The matching Contacts entry/entries will be displayed.) . 3. Highlight the correct entry and press Shortcut: Dial the last four digits of a Contacts entry's phone number and press to place the call. If the digits match more than one entry, a list will appear; select the correct entry and press again. 30 Section 2A: Your Phone-The Basics Plus (+) Code Dialing When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location (for example, 011 for international calls made from the United States). To make a call using Plus Code Dialing: Phone Basics 1. Press and hold display. until a "+" appears on your phone 2. Dial the country code and phone number you're calling and press . (The access code for international dialing will automatically be dialed, followed by the country code and phone number.) Dialing From the Contacts List To dial directly from a Contacts entry: 1. Press Menu > Contacts > Find Name. Shortcut: Press and then select Find Name to list entries. 2. Highlight the entry you want to call and press to dial the entry's default phone number. - or To dial another number from the entry, highlight the name and press , and then highlight the number you wish to call and press . Section 2A: Your Phone-The Basics 31 Using Speed Dialing You can store up to 99 numbers in your phone's speed dial memory to make contacting friends and family as easy as pressing a button or two. With this feature, you can dial speed dial entries using one keypress for locations 2-9 or two keypresses for locations 10-99. To use One-Touch Dialing for speed dial locations 2-9: Press and hold the appropriate key for approximately two seconds. The display confirms that the number has been dialed when it shows "Calling...". To use Two-Touch Dialing for speed dial locations 10-99: 1. Press the first digit. 2. Press and hold the second digit for approximately two seconds. The display confirms that the number has been dialed when it shows "Calling...". Note: Speed dialing is not available when you are roaming; when you are roaming off the Nationwide Sprint PCS Network, you must always dial using eleven digits (1 + area code + number). 32 Section 2A: Your Phone-The Basics Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using SMS Text Messaging). To change the character input mode: Phone Basics 1. When you display a screen where you can enter text, press the right softkey to change the character input mode. 2. Select one of the following options: T9 Word to enter text using a predictive text entering system that reduces the amount of keys that need to be pressed while entering a word (see page 34). Alphabet to cycle through the alpha characters associated with the letters on the keypad (see page 36). Number to enter numbers by pressing the numbers on the keypad (see page 37). Symbols to enter symbols (see page 37). Smileys to enter "smile pictures" (see page 37). Preset Msg. to enter preprogrammed messages (see page 37). Tip: When entering text, press Abc > abc). to change letter capitalization (ABC > Section 2A: Your Phone-The Basics 33 Entering Characters Using T9 Text Input T9 Text Input lets you enter text in your phone by pressing keys just once per letter. (To select the T9 Word mode when entering text, see "Selecting a Character Input Mode" on page 33.) T9 Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using T9 Text Input: 1. Select the T9 Word character input mode. (See "Selecting a Character Input Mode" on page 33.) 2. Press the corresponding keys once per letter to enter a word. (For example, to enter the word "Bill," press .) (If you make a mistake, press to erase a single character. Press and hold to delete an entire entry.) If the word you want is not displayed after you have entered all the letters, press to scroll through additional word . selections. To accept a word and insert a space, press 34 Section 2A: Your Phone-The Basics Adding a Word to the T9 Database If a word you want to enter is not displayed as an option when you are using T9 Text Input, you can add it to the database. 1. Enter your word using T9 mode. Phone Basics 2. If your word is not in the list, scroll to ADD WORD and press . 3. Enter the word using multi-tap mode. 4. Press Save ( ) to save the word to the T9 database. For more information about T9 Text Input, visit the Tegic Web site at www.T9.com. Section 2A: Your Phone-The Basics 35 Entering Characters by Tapping the Keypad To enter characters by tapping the keypad: 1. Select the Alphabet mode (see "Selecting a Character Input Mode" on page 33). 2. Press the corresponding keys repeatedly until the desired letter appears. (For example, to enter the word "Bill," press twice, three times, three times, and three times again.) (If you make a mistake, press to erase a single character. Press and hold to delete an entire entry.) By default, the first letter of an entry is capitalized and the following letters are lowercase. After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key. Characters scroll in the following order: .,@1?!*#/ ABC2 DEF3 GHI4 JKL5 MNO6 PQRS7 TUV8 WXYZ9 0 Space Shift 36 Section 2A: Your Phone-The Basics Entering Numbers, Symbols, Smileys and Preset Messages To enter numbers: Select the Number mode and press the appropriate key. (See "Selecting a Character Input Mode" on page 33). To enter symbols: Select the Symbols mode. (See "Selecting a Character Input Mode" on page 33.) To enter a symbol, press the appropriate key indicated on the display. To enter smileys : Select the Smileys mode and press the appropriate key. (See "Selecting a Character Input Mode" on page 33.) To enter preset messages: Phone Basics 1. Select the Preset Msg. mode. (See "Selecting a Character Input Mode" on page 33.) 2. Scroll to the desired preprogrammed message and press . Note: Preset messages make composing text messages even easier by allowing you to enter preset messages, such as "Meet me at," "Let's get lunch," or a customized message of your own. (For more information on preset messages, please see "Managing Preset Messages" on page 46.) Section 2A: Your Phone-The Basics 37 Section 2B Controlling Your Phone's Settings In This Section Sound Settings (page 39) Display Settings (page 43) Messaging Settings (page 45) Location Settings (page 49) TTY Use With Sprint PCS Service (page 50) Text Entry (page 52) Phone Setup Options (page 54) Phone Info (page 56) Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it to. This section describes how you can change your phone's settings to best suit your needs. Take a few moments to review these options and to adjust or add settings that are right for you. 38 Section 2B: Controlling Your Phone's Settings