Sprint PCS Connection Card PC-5740 TM www.sprint.com © 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward"logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Sprint PCS Connection Card Basics . . . . . . . . .1 1A. Introducing the Sprint PCS Connection Card . . . . . . . . . .3 Your Sprint PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . .4 A Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1B. Getting Started With Your Sprint PCS Connection Card . .7 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 The Sprint PCS Connection Card Software . . . . . . . . . . . . . . . . .8 Activating and Using Sprint PCS Service . . . . . . . . . . . . . . . . . . .9 Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 1C. Installing the Sprint PCS Connection Card . . . . . . . . . . .13 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Installing the Sprint PCS Connection Manager Software . .16 Inserting and Removing the Sprint PCS Connection Card . .18 ActivatingYour Sprint PCS Connection Card . . . . . . . . . . . . . .22 Section 2: Using the Sprint PCS Connection Card . . . . .25 2A. Sprint PCS Connection Manager Software . . . . . . . . . . .27 The Sprint PCS Connection Manager Software . . . . . . . . . . .28 Starting the Sprint PCS Connection Manager Software . . .29 The Sprint PCS Connection Manager Software Window . . .30 Taskbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Establishing and Terminating Connections . . . . . . . . . . . . . .40 Sprint PCS Connection Manager Software Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Accessing Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 2B. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 ActivationWizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Alert Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Device Info & Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Links (Notebook PCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 About Sprint PCS Connection Manager . . . . . . . . . . . . . . . . . .55 2C. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . .58 Reinstalling the Sprint PCS Connection Card Driver . . . . . . .62 Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using the Menu Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Section 3: Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . .71 3A. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Launching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Using Sprint PCS Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Section 4: Technical Specifications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .81 4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Section 5: Safety and Terms & Conditions . . . . . . . . . . .93 5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Terms and Conditions of Service . . . . . . . . . . . . . . . . . . . . . . .100 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. When it comes to mobile connectivity, the Sprint PCS Connection Card offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and your company data is truly at your fingertips. TM This guide will familiarize you with our technology and with your new Sprint PCS Connection Card and Sprint PCS Connection Manager Software through simple, easy-tofollow instructions. TM SM Welcome and thank you for choosing Sprint. i Introduction This User's Guide introduces you to Sprint PCS Service and all the features of your new phone. It's divided into five sections: Section 1: Sprint PCS Connection Card Basics Section 2: Using the Sprint PCS Connection Card Section 3: Sprint PCS Vision TM Section 4: Technical Specifications and Regulatory Information Section 5: Safety Information and Terms & Conditions Throughout the guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will help you locate specific information quickly. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply turn to that page. Follow the instructions in that section and you'll be ready to use your phone in no time. ii Section 1 Sprint PCS Connection Card Basics 2 Introducing Your Card Section 1A Introducing the Sprint PCS Connection Card TM In This Section Your Sprint PCS Connection Card A Network Card Package Contents AboutThis Guide This section introduces the basic features and functions of your Sprint PCS Connection Card, the materials included with your card, and an overview of the sections in this User's Guide. Section 1A: Introducing the Sprint PCS Connection Card 3 Your Sprint PCS Connection Card Your Sprint PCS Connection Card fits into a Type II PC Cardslot (available on most notebook PCs) and functions as a wireless network card. This card allows you to: Access your company network Send and receive email Access the Internet CDMA Networks The Sprint PCS Connection Card operates over a type of wireless network called CDMA (Code Division Multiple Access). To use the Sprint PCS Connection Card, you need an account that gives you access to a CDMA network. Every CDMA network operates on one of three radio frequency bands. Your Sprint PCS Connection Card PC-5740 leverages the high-speed CDMA 1xEV-DO nework and operates on the 1900 MHz band. The Sprint PCS Connection Card utilizes CDMA 1xEV-DO technology enabling real-time high-speed wireless access to email, the Internet, or your company network. The card runs on most current Windows-compatible laptop or desktop computers, and it provides data transmission of up to 2.4 Megabits per second (Mbps) (average speed of 300-800 kbps before bandswidth optimization). Tip: More information about CDMA networks is available on the CDMA Development Group Web site,www.cdg.org. 4 Section 1A: Introducing the Sprint PCS Connection Card Introducing Your Card A Network Card During Sprint PCS Vision connections, the Sprint PCS Connection Card is a true network card, functioning just like the network cards familiar to most business computer users. Once installed and configured, the card connects instantly to the CDMA network with just a few mouse clicks. To surf the Web, you can just insert the card, click a few buttons, and launch your Internet browser. To access your company network, you may need to launch an extranet client after you connect to the CDMA network. SM Tip: To optimize your settings for faster speeds and data conservation when accessing your company network, work in "Offline" mode and synchronize periodically to send and receive company email. Do not use the Preview Pane; also, save or drag and drop attachments to a desktop folder before opening them (rather than double-clicking them in the email). For more detailed information, access the Microsoft whitepaper at http://www.microsoft.com/office/outlook/evaluation/perform.doc. Package Contents Your Sprint PCS Connection Card package contains the following components: Sprint PCS Connection Card PC-5740 Start Here Guide Installation CD containing the Sprint PCS Connection Manager Software and this User's Guide SM Warranty Section 1A: Introducing the Sprint PCS Connection Card 5 AboutThis Guide This User's Guide is designed to provide you with all the information you need to install and use your Sprint PCS Connection Card. Section 1 (which you are reading) gives you an overview of the card and its basic features and provides instructions for installing your Sprint PCS Connection Card and Sprint PCS Connection Manager Software. Section 2 provides detailed, step-by-step instructions for using the card. Section 3 introduces Sprint PCS Vision Services. Section 4 provides electrical, radiofrequency, and other specifications for the Sprint PCS Connection Card, as well as regulatory notices concerning your Sprint PCS Connection Card. Section 5 provides important safety and liability information and includes the Terms and Conditions of use for the Sprint PCS Connection Card. 6 Section 1A: Introducing the Sprint PCS Connection Card Section 1B Getting Started With Your Sprint PCS Connection Card In This Section Getting Started The Sprint PCS Connection Card Software Activating and Using Sprint PCS Service Care and Maintenance Getting Started TM This section outlines the basics of getting started with your Sprint PCS Connection Card, including installing the Sprint PCS Connection Manager Software and inserting and activating your card. SM Section 1B: Getting Started 7 Getting Started Before you can begin using your Sprint PCS Connection Card, you must: 1. Install the Sprint PCS Connection Manager Software, including the Sprint PCS Connection Card driver software. SM 2. Activate your Sprint PCS Account (unless the card has been pre-activated). 3. Configure the Sprint PCS Connection Card to use your account. The Sprint PCS Connection Card Software The Sprint PCS Connection Card comes with the following software: Sprint PCS Connection Manager Software allows you to manage the card's actions and monitor your connections. The driver software establishes the interface between the card and your Windows operating system. ® The software must be installed before you insert the Sprint PCS Connection Card for the first time. 8 Section 1B: Getting Started Activating and Using Sprint PCS Service Before using your Sprint PCS Connection Card, you must first set up your Sprint PCS wireless network account. Getting Started To set up your Sprint PCS Connection Card wireless network account: Call Sprint Customer Service If you will be using your Sprint PCS Connection Card primarily for business purposes, call 1-877-789-3969. If your card is intended primarily for personal use, call 1-888-715-4588. You should have the following information available: Your ...