Visioneer® 9000 USB Scanner Installation Guide COPYRIGHT INFORMATION Copyright © 2002 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies. Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer. Part Number: 05-0494-000 Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations. Visioneer's Limited Product Warranty If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option, replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 12-month period after the date of your original purchase of the product. THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT, EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD "AS IS" AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE. IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the express requirements of applicable law. FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer could void the user's authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation TABLE OF CONTENTS i TA B L E O F C O N T E N T S Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What's in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Visioneer 9000 USB Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 INSTALLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 STEP 1: Installing the PaperPort Software . . . . . . . . . . . . . . . . . . . . . 5 STEP 2: Connecting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting the PaperPort Software User's Guide . . . . . . . . . . . . . . 10 STEP 3: Checking Out Your Scanner . . . . . . . . . . . . . . . . . . . . . . . 10 If the Scanner Is Not Properly Connected . . . . . . . . . . . . . . . . . 11 SCANNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Three Ways to Scan Paper Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Scanning Paper Items with the OneTouch Buttons . . . . . . . . . . . . . 14 About the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Scanning Paper Items from the Button Panel on the Screen . . . . . . 16 Configuring the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . 18 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Selecting New Options for the Buttons . . . . . . . . . . . . . . . . . . . 21 Creating New Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Adjusting Scan Settings and Page Settings . . . . . . . . . . . . . . . . . 22 Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Scanning from the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . 29 Scanning an Item with the Twain Button . . . . . . . . . . . . . . . . . 30 Getting Help with the PaperPort Software . . . . . . . . . . . . . . . . 34 Adjusting the Settings on the Scan Manager Pro . . . . . . . . . . . . . . . 35 Saving a New Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Adjusting the Resolution and Sharpness . . . . . . . . . . . . . . . . . . 38 Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . 39 ii TABLE OF CONTENTS Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . 41 Adjusting Output Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Saving a Custom Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 The Scan Info Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Getting Help with the Scan Manager Pro . . . . . . . . . . . . . . . . . 51 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 How to Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Step 1: Uninstalling the Visioneer OneTouch Software . . . . . . . 54 Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . 57 Contacting Visioneer America Technical Support . . . . . . . . . . . . . . 58 Contacting Visioneer--International Technical Support . . . . . . . . . 59 Visioneer PhotoPort 9000 USB Scanner Specifications . . . . . . . . . . 60 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 WELCOME Congratulations on purchasing your Visioneer 9000 USB scanner. With this scanner you can quickly scan paper items such as letters, forms, photos, and magazine articles and place their electronic images on your computer. WHAT'S IN THE BOX Please check the contents of the box to make sure that all parts are included. If any items are missing or damaged, contact the dealer where you purchased the scanner. Visioneer 9000 USB Scanner USB Cable Software CD Installation Guide Power supply VISIONEER 9000 USB SCANNER INSTALLATION GUIDE 1 2 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE THE VISIONEER 9000 USB SCANNER Document cover Glass Reference marks OneTouch buttons panel Status light OneTouch buttons Custom scan Scan and email Scan to PaperPort USB port Scan and print Scan and OCR Power jack THE VISIONEER 9000 USB SCANNER 3 Document cover. Close the document cover after placing items on the scanner glass. Glass. Place items face down on the glass aligned at the arrow symbol in the upper left corner. Reference marks. Marks on the border of the glass show where to align various paper sizes. OneTouch button panel. Press a OneTouch button to scan, copy/print, email, OCR (convert items to text), or use a custom setting for scanning. Status light. Shows the scanner's status. Green light: scanner is ready to scan. Orange light: scanner is busy. USB port. Plug one end of the USB cable into this port; plug the other end into a USB port on the computer, keyboard, or a USB hub. Your Visioneer 9000 scanner can connect to either a USB 1.1 or a USB 2.0 port. Power jack. Plug the scanner power cord into this jack. Note: The scanner does not have an on/off switch. The scanner is ready to scan as soon as Windows loads on your computer. 4 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE WHAT YOU NEED To use the 9000 OneTouch scanner and software, you need the following: I IBM PC (or 100-percent compatible) Pentium or equivalent I Microsoft Windows 98, Windows 2000, Windows Me, or Windows XP One available Universal Serial Bus (USB) port; the scanner can connect to either a USB1.1 or to a faster USB 2.0 port (see the note below) Available internal memory (RAM): I I I I Windows 98--32 megabytes (MB) or more Windows 2000, Me, or XP--64 MB or more; 128 MB recommended for Windows XP I I 70 MB of free hard disk space A VGA or SVGA monitor. Recommended settings for your monitor are as many colors as possible--High Color (16-bit), True Color (24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels. To set your monitor's colors and resolution, open the Windows Control Panel, double-click Display, and then click the Settings tab. A CD-ROM drive I Note: The new USB 2.0 ports operate at higher speeds than USB 1.1 ports. If your computer is not equipped with USB 2.0 ports, you can add them with the Visioneer Hi-Speed USB 2.0 PCI Card. Please visit the Visioneer web site at www.visioneer.com for ordering information, or contact the dealer where you purchased your Visioneer 9000 OneTouch USB scanner. However, you do not have to add USB 2.0 ports to the computer. Your scanner automatically works with both USB 1.1 and USB 2.0 ports. STEP 1: INSTALLING THE PAPERPORT SOFTWARE 5 Installing This section of the guide explains how to connect your Visioneer 9000 scanner to a USB 1.1 or USB 2.0 port. The PaperPort CD includes all the necessary installation files, as well as the PaperPort software files and other software files. STEP 1: INSTALLING THE PAPERPORT SOFTWARE Note: You must install the PaperPort software before connecting the scanner to the computer. Otherwise the correct software to run your scanner will not be installed and it may not scan properly. To install the PaperPort software: 1. Start your computer and make sure that no other applications are running. 2. Insert the ...