TA B L E O F C O N T E N T S Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What's in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calibration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Registering PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 If Your Computer Does Not Have an Available COM Port . . . . . . . 4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contacting Visioneer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Connecting Your Scanning Keyboard. . . . . . . . . . . . . . . . 7 The PaperPort ix Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The PaperPort ix Keyboard Features . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . . 13 Chapter 3: Installing the PaperPort Software . . . . . . . . . . . . . . . . . . 17 Installing the PaperPort Software for Your Computer . . . . . . . . . . 17 If Your Computer Is Running Windows 95 . . . . . . . . . . . . . . 18 If Your Computer Is Running Windows 3.1 or 3.11 . . . . . . . 19 Calibrating the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . . 20 Checking It Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Trying the One-Minute Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing Additional Applications . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the PaperPort 3.6 Software User's Guide . . . . . . . . . . . . . 23 Chapter 4: Setting Up the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adjusting the Paper Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Testing the PaperPort Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Selecting Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 iii iv TABLE OF CONTENTS Appendix A: PaperPort Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . 29 Signs of Injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Building a Safe Work Environment . . . . . . . . . . . . . . . . . . . . . . . . 30 Placement of the Keyboard and Mouse . . . . . . . . . . . . . . . . . 30 Furniture and Your Posture . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Arm, Hand, and Wrist Position . . . . . . . . . . . . . . . . . . . . . . . 32 Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Appendix B: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 PaperPort Scanning Keyboard Not Found . . . . . . . . . . . . . . . . . . . 34 PaperPort Scanning Keyboard Will Not Scan . . . . . . . . . . . . . . . . . 36 Mouse or Modem Stops Responding . . . . . . . . . . . . . . . . . . . . . . . 37 Changing the COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Finding the scanning keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Recalibrating the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . 41 Appendix C: Maintenance and Technical Information . . . . . . . . . 43 Cleaning the PaperPort Scan Mechanism . . . . . . . . . . . . . . . . . . . . 43 PaperPort ix Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . 44 German Noise Declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Appendix D: Upgrading Your Software . . . . . . . . . . . . . . . . . . . . . 47 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 If You Already Have a PaperPort ix Scanning Keyboard . . . . . . . . . 49 If You Have a PaperMax or PaperPort 2.0 Scanner . . . . . . . . . . . . 50 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 s ble nt Ta onte C of CHAPTER 1 Welcome Congratulations on your purchase of the PaperPort ix scanning keyboard, with which you can quickly scan paper documents and get electronic images of those documents on your computer. The PaperPort scanning keyboard comes with Visioneer's award-winning software that you can use to annotate, organize, and find scanned items. With the document communication features, you can send scanned items electronically using links to other applications, such as electronic fax, electronic mail (e-mail), and word processing applications, without leaving PaperPort. Sharing items with others, even if they do not own the PaperPort scanning keyboard or software, is possible with PaperPort Viewer. PaperPort Viewer is available for Windows and for Macintosh computers. BEFORE YOU START Before installing the PaperPort ix scanning keyboard and its software on your computer, please read this chapter. It contains important information about the necessary computer requirements, how to get assistance if you need it, and other helpful information. w NOTE: If you already own a scanning keyboard or a PaperPort scanner, please see Appendix D, "Upgrading Your Software." 1 s ble nt Ta onte C of 2 CHAPTER 1: WELCOME WHAT'S IN THE BOX Before you start the installation, check the contents of the box to make sure that all parts are included. If any items are missing or you notice any damage, contact the dealer where you purchased the scanning keyboard. HARDWARE The PaperPort scanning keyboard hardware consists of the following items: PaperPort ix scanning keyboard Power adapter Keyboard port adapter 9-pin to 25-pin adapter w NOTE: Use the 9-pin to 25-pin adapter only if your computer's serial (COM) port has a 25-pin connector. REGISTERING PAPERPORT 3 s ble nt Ta onte C of SOFTWARE The box contains the PaperPort software CD (compact disc). The CD contains all the necessary software for setting up and using your scanning keyboard. w NOTE: If your computer does not have a CD-ROM drive, please see the card included with your scanning keyboard for ordering the software on disks from Visioneer. USER'S GUIDE User's Guide The PaperPort 4.0 Software Getting Started Guide provides information to get you started using the PaperPort 4.0 Software with Windows 95 or Windows NT. If you are using your scanning keyboard with Windows 3.1 or Windows 3.11, see the PaperPort 3.6 Software User's Guide on the PaperPort CD. In addition, a file named README, located on the CD, contains information not available when the guide was printed. CALIBRATION PAGE Calibrating the scanning keyboard adjusts its internal scanning mechanism to produce the best possible scan image. The calibration page included with your scanning keyboard is a plain white sheet of paper cut to the appropriate size. You can also use a regular clean white sheet of paper. REGISTERING PAPERPORT After you install the PaperPort software, a registration screen appears so you can easily register your PaperPort ix scanning keyboard and software. Registration entitles you to information about product upgrades and other services from Visioneer. You can register electronically or by fax, phone, or mail. Information for registering is also on the PaperPort CD. s ble nt Ta onte C of 4 CHAPTER 1: WELCOME WHAT YOU NEED To use the scanning keyboard and software, you need the following: s IBM PC (or 100-percent compatible) 486 or higher for PaperPort 4.0; an IBM 386 or higher for PaperPort 3.6. Microsoft Windows 95, Windows 3.1, or Windows 3.11. 8 megabytes (MB) or more of internal memory (RAM), or 4 MB if you have your own OCR software and decide not to install the OCR software included with the PaperPort software. 20 MB of free hard disk space if your computer is running Windows 95; 12 MB of free hard disk space if your computer is running Windows 3.1. An available serial port (COM1, COM2, COM3, or COM4). If your computer does not have an available COM port, please read the section below. A VGA or SVGA monitor. Recommended settings for your monitor are 256 colors or more, and 640 by 480 resolution. A CD-ROM drive to install the software; however, if your computer does not have a CD-ROM drive, you can get disks from Visioneer. s s s s s s IF YOUR COMPUTER DOES NOT HAVE AN AVAILABLE COM PORT You have several options if your computer does not have an available COM port to connect the PaperPort ix scanning keyboard: s Use Visioneer's special parallel port adapter to connect the scanning keyboard to one of your computer's parallel ports. A card for ordering the adapter is included with your scanning keyboard. This is the recommended option. GETTING HELP 5 s Install a serial I/O card into your computer. A serial I/O card adds more COM ports to your computer. Most computers have built-in ports for COM1 and COM2. When you install a serial card, the new ports are usually configured to be COM3 and COM4. Contact your computer dealer to purchase a serial I/O card. Use another type of mouse on your computer. Some computers use COM1 for the mouse connection, but you can also purchase a mouse (called a Bus mouse) that does not use a COM port, thereby making COM1 available for connecting the scanning keyboard. If your computer uses COM1 for the mouse, contact your computer dealer to purchase a Bus mouse. s ble nt Ta onte C of s GETTING HELP If after installing the scanning keyboard and its software you still have questions or the scanning keyboard doesn't seem to work properly, see Appendix B, "Troubleshooting." It has additional answers to many common questions. PaperPort has a complete help system to provide assistance and answer questions about the scanning keyboard and PaperPort software. To get help while running the PaperPort software: s Press the F1 key, or from the Help menu, choose PaperPort Help Topics to display the Help Topics window. s ble nt Ta onte C of 6 CHAPTER 1: WELCOME CONTACTING VISIONEER Visioneer provides support in a variety of ways: s You can have Tech Notes and other information sent directly to your fax machine from the Visioneer automated fax-on-demand center. You can also fax questions directly to the technical support staff. You can reach Visioneer on America Online and the World Wide Web. You can download Tech Notes, post questions, or chat with other PaperPort users. You can call the Visioneer Technical Support Hotline. s s For specific information and numbers to call, see the technical support card that you received with your scanning keyboard. s ble nt Ta onte C of CHAPTER 2 Connecting Your Scanning Keyboard This chapter describes the scanning keyboard's features and shows how to connect the keyboard to your computer. w NOTE: The section "Connecting the PaperPort ix Scanning Keyboard," assumes you are connecting the scanning keyboard to a COM port. If you are connecting the scanning keyboard to a parallel port, see the instructions that you received with the Visioneer parallel port adapter. 7 s ble nt Ta onte C of 8 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD THE PAPERPORT IX SCANNER FEATURES Front view 2 Page feed 1 PaperPort button 3 Page markers 4 Top view Paper return 5 Rear view Paper return settings THE PAPERPORT IX SCANNER FEATURES 9 s ble nt Ta onte C of THE PAPERPORT IX SCANNER FEATURES, CONTINUED 1 2 3 4 PaperPort button. Press to cancel a scan in progress. If the paper jams, press to back paper out. Press before scanning to select new scan settings. Page feed. Insert item to scan face up into the page feed. The feed mechanism will grab the item and pull it the rest of the way through. The PaperPort application starts automatically. Page markers. Insert items to scan between these two elevated tabs. Paper return. Rotate forward or backward to set the paper output path (straight-through or return-to-front). Use the straight-through setting for small items, such as business cards, or for thicker, heavier-weight paper. Paper return settings. Rotate the paper return to align either setting with the arrow on the PaperPort body. w 5 NOTE: The scanner does not have an on/off switch. Simply insert a page or other item into the scanner to start it. WARNING: The PaperPort ix scanning keyboar ...