User manual VISIONEER PAPERPORT IX SCANNER

TA B L E O F C O N T E N T S Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What's in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calibration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Registering PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 If Your Computer Does Not Have an Available COM Port . . . . . . . 4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contacting Visioneer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Connecting Your Scanning Keyboard. . . . . . . . . . . . . . . . 7 The PaperPort ix Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The PaperPort ix Keyboard Features . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . . 13 Chapter 3: Installing the PaperPort Software . . . . . . . . . . . . . . . . . . 17 Installing the PaperPort Software for Your Computer . . . . . . . . . . 17 If Your Computer Is Running Windows 95 . . . . . . . . . . . . . . 18 If Your Computer Is Running Windows 3.1 or 3.11 . . . . . . . 19 Calibrating the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . . 20 Checking It Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Trying the One-Minute Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing Additional Applications . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the PaperPort 3.6 Software User's Guide . . . . . . . . . . . . . 23 Chapter 4: Setting Up the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adjusting the Paper Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Testing the PaperPort Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Selecting Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 iii iv TABLE OF CONTENTS Appendix A: PaperPort Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . 29 Signs of Injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Building a Safe Work Environment . . . . . . . . . . . . . . . . . . . . . . . . 30 Placement of the Keyboard and Mouse . . . . . . . . . . . . . . . . . 30 Furniture and Your Posture . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Arm, Hand, and Wrist Position . . . . . . . . . . . . . . . . . . . . . . . 32 Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Appendix B: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 PaperPort Scanning Keyboard Not Found . . . . . . . . . . . . . . . . . . . 34 PaperPort Scanning Keyboard Will Not Scan . . . . . . . . . . . . . . . . . 36 Mouse or Modem Stops Responding . . . . . . . . . . . . . . . . . . . . . . . 37 Changing the COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Finding the scanning keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Recalibrating the PaperPort ix Scanning Keyboard . . . . . . . . . . . . . 41 Appendix C: Maintenance and Technical Information . . . . . . . . . 43 Cleaning the PaperPort Scan Mechanism . . . . . . . . . . . . . . . . . . . . 43 PaperPort ix Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . 44 German Noise Declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Appendix D: Upgrading Your Software . . . . . . . . . . . . . . . . . . . . . 47 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 If You Already Have a PaperPort ix Scanning Keyboard . . . . . . . . . 49 If You Have a PaperMax or PaperPort 2.0 Scanner . . . . . . . . . . . . 50 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 s ble nt Ta onte C of CHAPTER 1 Welcome Congratulations on your purchase of the PaperPort ix scanning keyboard, with which you can quickly scan paper documents and get electronic images of those documents on your computer. The PaperPort scanning keyboard comes with Visioneer's award-winning software that you can use to annotate, organize, and find scanned items. With the document communication features, you can send scanned items electronically using links to other applications, such as electronic fax, electronic mail (e-mail), and word processing applications, without leaving PaperPort. Sharing items with others, even if they do not own the PaperPort scanning keyboard or software, is possible with PaperPort Viewer. PaperPort Viewer is available for Windows and for Macintosh computers. BEFORE YOU START Before installing the PaperPort ix scanning keyboard and its software on your computer, please read this chapter. It contains important information about the necessary computer requirements, how to get assistance if you need it, and other helpful information. w NOTE: If you already own a scanning keyboard or a PaperPort scanner, please see Appendix D, "Upgrading Your Software." 1 s ble nt Ta onte C of 2 CHAPTER 1: WELCOME WHAT'S IN THE BOX Before you start the installation, check the contents of the box to make sure that all parts are included. If any items are missing or you notice any damage, contact the dealer where you purchased the scanning keyboard. HARDWARE The PaperPort scanning keyboard hardware consists of the following items: PaperPort ix scanning keyboard Power adapter Keyboard port adapter 9-pin to 25-pin adapter w NOTE: Use the 9-pin to 25-pin adapter only if your computer's serial (COM) port has a 25-pin connector. REGISTERING PAPERPORT 3 s ble nt Ta onte C of SOFTWARE The box contains the PaperPort software CD (compact disc). The CD contains all the necessary software for setting up and using your scanning keyboard. w NOTE: If your computer does not have a CD-ROM drive, please see the card included with your scanning keyboard for ordering the software on disks from Visioneer. USER'S GUIDE User's Guide The PaperPort 4.0 Software Getting Started Guide provides information to get you started using the PaperPort 4.0 Software with Windows 95 or Windows NT. If you are using your scanning keyboard with Windows 3.1 or Windows 3.11, see the PaperPort 3.6 Software User's Guide on the PaperPort CD. In addition, a file named README, located on the CD, contains information not available when the guide was printed. CALIBRATION PAGE Calibrating the scanning keyboard adjusts its internal scanning mechanism to produce the best possible scan image. The calibration page included with your scanning keyboard is a plain white sheet of paper cut to the appropriate size. You can also use a regular clean white sheet of paper. REGISTERING PAPERPORT After you install the PaperPort software, a registration screen appears so you can easily register your PaperPort ix scanning keyboard and software. Registration entitles you to information about product upgrades and other services from Visioneer. You can register electronically or by fax, phone, or mail. Information for registering is also on the PaperPort CD. s ble nt Ta onte C of 4 CHAPTER 1: WELCOME WHAT YOU NEED To use the scanning keyboard and software, you need the following: s IBM PC (or 100-percent compatible) 486 or higher for PaperPort 4.0; an IBM 386 or higher for PaperPort 3.6. Microsoft Windows 95, Windows 3.1, or Windows 3.11. 8 megabytes (MB) or more of internal memory (RAM), or 4 MB if you have your own OCR software and decide not to install the OCR software included with the PaperPort software. 20 MB of free hard disk space if your computer is running Windows 95; 12 MB of free hard disk space if your computer is running Windows 3.1. An available serial port (COM1, COM2, COM3, or COM4). If your computer does not have an available COM port, please read the section below. A VGA or SVGA monitor. Recommended settings for your monitor are 256 colors or more, and 640 by 480 resolution. A CD-ROM drive to install the software; however, if your computer does not have a CD-ROM drive, you can get disks from Visioneer. s s s s s s IF YOUR COMPUTER DOES NOT HAVE AN AVAILABLE COM PORT You have several options if your computer does not have an available COM port to connect the PaperPort ix scanning keyboard: s Use Visioneer's special parallel port adapter to connect the scanning keyboard to one of your computer's parallel ports. A card for ordering the adapter is included with your scanning keyboard. This is the recommended option. GETTING HELP 5 s Install a serial I/O card into your computer. A serial I/O card adds more COM ports to your computer. Most computers have built-in ports for COM1 and COM2. When you install a serial card, the new ports are usually configured to be COM3 and COM4. Contact your computer dealer to purchase a serial I/O card. Use another type of mouse on your computer. Some computers use COM1 for the mouse connection, but you can also purchase a mouse (called a Bus mouse) that does not use a COM port, thereby making COM1 available for connecting the scanning keyboard. If your computer uses COM1 for the mouse, contact your computer dealer to purchase a Bus mouse. s ble nt Ta onte C of s GETTING HELP If after installing the scanning keyboard and its software you still have questions or the scanning keyboard doesn't seem to work properly, see Appendix B, "Troubleshooting." It has additional answers to many common questions. PaperPort has a complete help system to provide assistance and answer questions about the scanning keyboard and PaperPort software. To get help while running the PaperPort software: s Press the F1 key, or from the Help menu, choose PaperPort Help Topics to display the Help Topics window. s ble nt Ta onte C of 6 CHAPTER 1: WELCOME CONTACTING VISIONEER Visioneer provides support in a variety of ways: s You can have Tech Notes and other information sent directly to your fax machine from the Visioneer automated fax-on-demand center. You can also fax questions directly to the technical support staff. You can reach Visioneer on America Online and the World Wide Web. You can download Tech Notes, post questions, or chat with other PaperPort users. You can call the Visioneer Technical Support Hotline. s s For specific information and numbers to call, see the technical support card that you received with your scanning keyboard. s ble nt Ta onte C of CHAPTER 2 Connecting Your Scanning Keyboard This chapter describes the scanning keyboard's features and shows how to connect the keyboard to your computer. w NOTE: The section "Connecting the PaperPort ix Scanning Keyboard," assumes you are connecting the scanning keyboard to a COM port. If you are connecting the scanning keyboard to a parallel port, see the instructions that you received with the Visioneer parallel port adapter. 7 s ble nt Ta onte C of 8 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD THE PAPERPORT IX SCANNER FEATURES Front view 2 Page feed 1 PaperPort button 3 Page markers 4 Top view Paper return 5 Rear view Paper return settings THE PAPERPORT IX SCANNER FEATURES 9 s ble nt Ta onte C of THE PAPERPORT IX SCANNER FEATURES, CONTINUED 1 2 3 4 PaperPort button. Press to cancel a scan in progress. If the paper jams, press to back paper out. Press before scanning to select new scan settings. Page feed. Insert item to scan face up into the page feed. The feed mechanism will grab the item and pull it the rest of the way through. The PaperPort application starts automatically. Page markers. Insert items to scan between these two elevated tabs. Paper return. Rotate forward or backward to set the paper output path (straight-through or return-to-front). Use the straight-through setting for small items, such as business cards, or for thicker, heavier-weight paper. Paper return settings. Rotate the paper return to align either setting with the arrow on the PaperPort body. w 5 NOTE: The scanner does not have an on/off switch. Simply insert a page or other item into the scanner to start it. WARNING: The PaperPort ix scanning keyboard is designed to work with a 60Hz/120ac electricity (the standard electrical supply for the United States). It will not work correctly with 50Hz/220ac electricity. w s ble nt Ta onte C of 10 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD THE PAPERPORT IX KEYBOARD FEATURES 2 Function keys (F1 through F12) 5 Keyboard lights 1 1 2 3 4 Character keys 3 Arrow keys 4 Numeric keypad Character keys. The main keys for typing text. Function keys (F1 through F12). Keys that software applications use for specific tasks. Arrow keys. Keys to move the cursor up, down, right, and left. The cursor shows the position where text or graphics will be entered on the screen. Numeric keypad. Keys arranged like a calculator for entering numbers quickly. The numeric keypad can operate in numeric mode or edit mode. Pressing the Num Lock key switches between the modes. When the Num Lock light is on, the keypad operates like a calculator. When the light is off, the keypad keys move the cursor for editing, or scroll quickly through the document. Keyboard lights. When lit, these lights indicate that the Num Lock, Caps Lock, or Scroll Lock functions are turned on. 5 THE PAPERPORT IX KEYBOARD FEATURES 11 s ble nt Ta onte C of . Key Esc Function Quits or exits an application, or cancels a command, but can have another function depending on the application. Esc is an acronym for "Escape." The PaperPort software does not use the Esc key. Starts certain tasks in a software application. Refer to each application's manual for a specific description of the tasks controlled by the function keys. Deletes the character to the left of the cursor. Prints a "snapshot" of the entire screen. This is not the same as printing a file, which can print multiple pages. Some applications disable this key, or use it for another task. Prevents the screen from scrolling. The scroll lock light indicates when this function is turned on. Interrupts scrolling temporarily for some software tasks. Pressing the key again returns the scrolling capability. Switches between two modes for the numeric keypad keys. When the Num Lock light is on, the numeric keypad is in "calculator" mode and pressing the keys enters numbers. When the light is off, the keypad is in "edit" mode and pressing the keys moves the cursor or scrolls through the file quickly. For example, in calculator mode pressing the 4 key enters the number 4, but in edit mode it moves the cursor to the left one space, as indicated by the left arrow on the key. Switches between insert mode and overwrite mode for typing text. In insert mode, typed text is added to existing text. In overwrite mode, typed text replaces existing text. Many software applications set the mode to insert and disable this key. The 0 key on the numeric keypad does the same thing when the keypad is in edit mode. Deletes selected characters or items in a file. The decimal point key on the numeric keypad does the same thing when the keypad is in edit mode. F1 through F12 Backspace Print Scrn Scroll Lock Pause Num Lock Insert Delete s ble nt Ta onte C of 12 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD Key Home Function Moves the cursor to the beginning of a file. Pressing the 7 key on the numeric keypad does the same thing when the keypad is in edit mode. Moves the cursor to the end of a file. The 1 key on the numeric keypad does the same thing when the keypad is in edit mode. Moves the view of a file up one page. The 9 key on the numeric keypad does the same thing when the keypad is in edit mode. Moves the view of a file down one page. The 3 key on the numeric keypad does the same thing when the keypad is in edit mode. Works with another key to perform some task. The combination of simultaneously pressing the Ctrl and C key is written as Ctrl-C. The task depends on the software application, although some Ctrl key combinations are standard. For example, Ctrl-C usually means to Copy the selected text or item. Works with another key to perform some task. The combination of simultaneously pressing the Alt and Tab key is written as Alt-Tab. The task depends on the software application, although some Alt key combinations are standard. In Windows, Alt-Tab switches to another open application. Selects Windows 95 functions. The Windows key, located to the left of the Spacebar, opens the Start menu. Used in combination with another key, can have another function depending on the application that is running. The Application key, located to the right of the Spacebar, opens a context menu for the application that is running. End Page Up Page Down Ctrl Alt Windows 95 keys CONNECTING THE PAPERPORT IX SCANNING KEYBOARD 13 s ble nt Ta onte C of CONNECTING THE PAPERPORT IX SCANNING KEYBOARD The PaperPort ix scanning keyboard connects to any available serial (COM) port on the back of your computer. When you're finished connecting the cables and power supply, the keyboard and computer should look like this: Keyboard plug to keyboard port (adapter may be required) Serial cable to serial (COM) port (adapter may be required) Power supply to cable splitter housing w NOTE: To install your scanning keyboard, you will be plugging in several connectors. Note that the connectors fit only one way. If a connector does not attach easily, make sure that you are plugging it in correctly. Do not force a plug into its connection. s ble nt Ta onte C of 14 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD STEP 1 Turn off the power to your computer. (Remember to save any open files first.) STEP 2 Connect the serial cable to any available COM port. Do not use the adapter if your computer has a 9-pin COM port. Use the adapter only for a 25-pin COM port. Connecting to a 9-pin COM port Serial (COM) port Serial connector Keyboard connector Connecting to a 25-pin COM port Adapter CONNECTING THE PAPERPORT IX SCANNING KEYBOARD 15 s ble nt Ta onte C of STEP 3 Connect the keyboard cable to the keyboard port. Do not use the adapter if your computer has a 6-pin keyboard port. Use the adapter only for a 5-pin keyboard port. w NOTE: Remove the rubber safety cap from the tip of the PaperPort ix keyboard plug before connecting it to the computer. Connecting to a 6-pin keyboard port Keyboard connector Connecting to a 5-pin keyboard port with the adapter Adapter Keyboard connector s ble nt Ta onte C of 16 CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD w NOTE: Although the adapter plugs into the computer's 6-pin connector, it does not use all 6 pins; therefore, align the pins carefully when making the connection. STEP 4 Plug the power adapter into the power jack on the cable splitter housing. Then plug the power adapter into an electric wall outlet. Cable splitter housing Listen for a short hum from the scanning keyboard. The hum indicates that the scanner is receiving power. That completes the hardware portion of the installation. s ble nt Ta onte C of CHAPTER 3 Installing the PaperPort Software This chapter tells you how to: s s s s s Use the PaperPort CD to install the software on your computer. Calibrate the scanning keyboard. Check that the scanning keyboard and software are working correctly. Try the One Minute Guide. Install additional applications. INSTALLING THE PAPERPORT SOFTWARE FOR YOUR COMPUTER The PaperPort CD includes two versions of the PaperPort software. Please make sure that you install the correct version for your computer. If your computer is running... Windows 95 or Windows NT Windows 3.1 or Windows 3.11 Install this version of the PaperPort software PaperPort 4.0 PaperPort 3.6 17 s ble nt Ta onte C of 18 CHAPTER 3: INSTALLING THE PAPERPORT SOFTWARE To install the PaperPort software from the CD: 1. Before inserting the PaperPort CD into the CD-ROM drive, find the serial number printed on the CD. Write down the serial number. You will need it when installing the software. 2. Start Microsoft Windows and make sure that no other applications are running. 3. Insert the PaperPort CD into your computer's CD-ROM drive. 4. Please refer to the appropriate section to install the right version of the PaperPort software. w NOTE: To install on a notebook computer, you may have to turn on the COM port manually prior to installing the software. Please see your notebook computer user's manual for details. IF YOUR COMPUTER IS RUNNING WINDOWS 95 1. When you insert the PaperPort CD into your computer's CD-ROM drive, the CD automatically starts. 2. Follow the instructions on the screen to install the PaperPort 4.0 Software on your computer. w NOTE: If the PaperPort CD does not automatically start, make sure the CD drive's door is completely shut. If the CD still doesn't start, click the Windows 95 icon named My Computer. The window shows the drives connected to your computer. Double-click the icon for your CDROM drive to see the list of files on the CD. Double-click the file named START.EXE. The CD starts. When the software installation is complete, a message asks you to calibrate the scanning keyboard. Please see "Calibrating the PaperPort ix Scanning Keyboard" on page 20.