User manual VTECH 6032

on purchasng your new VTech product. Before usng ths telephone, please read the Important safety instructions on page 38 of ths manual. Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com. In Canada, please vst www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognzes and encourages the use of products that save energy and help protect our envronment. We are proud to mark ths product wth the ENERGY STAR® label ndcatng t meets the latest energy effcency gudelnes. www.vtechphones.com Congratulations Table of contents Installaton . . . . . . . . . . . Parts checklst . . . . . . . . . Install handset battery . . . . . Telephone base nstallaton . . Desk/table bracket nstallaton . Dal type . . . . . . . . . . . . DSL filter . . . . . . . . . . . . Telephone settngs . . . . . . . Handset layout . . . . . . . . . Telephone base layout . . . . . Date and tme . . . . . . . . . . Rng melody . . . . . . . . . . Rng volume . . . . . . . . . . Battery low tone . . . . . . . . Out of range tone . . . . . . . . Key tone . . . . . . . . . . . . Edt handset name . . . . . . . Language . . . . . . . . . . . . Dal type . . . . . . . . . . . . Clear vocemal . . . . . . . . . Reset to default settngs . . . . Basc operaton . . . . . . . . . Make, answer and end calls . . Optons whle on calls . . . . . Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .4 .5 .6 .6 .7 .8 .8 .9 .9 10 10 11 11 12 12 13 14 14 14 14 Mute . . . . . . . . . . . . . . . . . Call watng . . . . . . . . . . . . . . Fnd handset . . . . . . . . . . . . . Advanced operaton . . . . . . . . . Drectory . . . . . . . . . . . . . . . Revew the drectory . . . . . . . . . Search the drectory . . . . . . . . . Character of chart . . . . . . . . . . Store a drectory entry . . . . . . . . Dal a drectory entry . . . . . . . . . Edt a drectory entry . . . . . . . . . Delete from the drectory . . . . . . Caller ID . . . . . . . . . . . . . . . Call log . . . . . . . . . . . . . . . . Revew the call log . . . . . . . . . . Dal a call log number . . . . . . . . Store a call log number . . . . . . . . Delete from the call log . . . . . . . . Redal . . . . . . . . . . . . . . . . Revew redal . . . . . . . . . . . . . Store a redal number to the drectory Dal from redal . . . . . . . . . . . . Delete from redal. . . . . . . . . . . Answerng system operaton . . . . . Message capacty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 14 15 16 16 16 16 17 18 18 19 19 20 21 21 22 22 23 24 24 24 25 25 26 26 www.vtechphones.com Table of contents Actvate the answerng system . . . . . Set number of rngs. . . . . . . . . . . Set telephone base date and tme . . . Set telephone base melody . . . . . . Set telephone base rnger volume . . . Personal identification number (PIN). . Outgong announcements . . . . . . . Play the announcement . . . . . . . . Record your own announcement . . . Delete your announcement. . . . . . . Message playback . . . . . . . . . . . Optons durng playback . . . . . . . . Delete all messages . . . . . . . . . . Remote access . . . . . . . . . . . . . Message wndow dsplays . . . . . . . Handset and telephone base ndcators Handset lght . . . . . . . . . . . . . . Telephone base lghts . . . . . . . . . Handset cons . . . . . . . . . . . . . Handset dsplay screen messages. . . Call log dsplay screen messages . . . Battery . . . . . . . . . . . . . . . . . Important safety nstructons . . . . . . Troubleshootng . . . . . . . . . . . . Operatng range . . . . . . . . . . . . Mantenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 27 28 28 29 30 30 30 30 31 31 31 32 33 34 34 34 34 35 36 37 38 39 49 49 About cordless telephones . . . Warranty . . . . . . . . . . . . FCC, ACTA and IC regulatons . The RBRC ® seal . . . . . . . . Technical specifications . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 50 52 54 55 56 www.vtechphones.com Installation Installation Remember to save your sales recept and orgnal packagng n case t s necessary to shp your telephone for warranty servce. Check to make sure the telephone package ncludes the followng: 1. 2. 3. 4. 5. 6. 7. 8. Quck start gude Handset Telephone base User's manual Base power adapter Battery Battery compartment cover Telephone lne cord Parts checklist 1. Quck start gude 2. Handset 3. Telephone base · To purchase replacement batteres or obtan a replacement power adapter, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dal 1 (800) 267-7377. Basic operation 4. User's manual 5. Base power adapter 6. Battery 7. Battery compartment cover 8. Telephone lne cord www.vtechphones.com 1 Installation · If the handset wll not be used for a long perod of tme, remove the battery to prevent possble leakage. · To purchase replacement batteres, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dal 1 (800) 267-7377. · Remove battery compartment cover by pressng on the ndentaton and sldng downwards. · Algn the two holes n the plug wth the socket pns accordng to the color-coded label n the battery compartment, then snap the plug nto place. · Place the battery nto the compartment. · Poston the battery compartment cover and slde t upwards untl t clcks nto place. · Put the handset n the telephone base to charge the new battery for at least 16 hours. You can keep the battery charged by returnng the handset to the telephone base after each use. When the battery power s fully depleted, a full recharge takes about 16 hours. For further nformaton on batteres, please see the Battery secton on page 37. Install handset battery color-coded label 2 www.vtechphones.com Installation Installation Telephone base installation Install the telephone base and the charger as shown below. Choose a locaton away from any electronc equpment and applances such as personal computers, computer routers, televson sets, mcrowave ovens and refrgerators. Avod excessve heat, cold, dust or mosture. 1. Plug the telephone lne cord nto a telephone wall jack. 2. Plug power adapter nto an electrcal outlet not controlled by a wall swtch. · Use only the VTech batteres and power adapters (or equvalent) suppled wth ths telephone. To obtan a replacement, vst our webste at www.vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dal 1 (800) 267-7377. · Ths power unt s ntended to be correctly orented in a vertical or floor mount poston. The prongs are not desgned to hold the plug n place f t s plugged nto a celng, under-thetable or cabnet outlet. Basic operation www.vtechphones.com 3 Installation Desk/table bracket installation To place the telephone base on a desk or table, nsert the desk/table bracket as shown below. · Poston the bracket on the bottom of the telephone base and slde t up towards the tabs on the telephone base untl t clcks nto place. · Remove the bracket by pullng the bracket down wth both hands away from the telephone base. If you have touch-tone servce, your telephone s ready to use as soon as the battery s charged. If you have pulse (rotary) servce, the dal type must be changed. To change the dal type, refer to the Dial type secton on page 12. Dial type 4 www.vtechphones.com Installation Installation If you subscribe to DSL service If you receve hgh speed nternet through your telephone lne (commonly referred to as DSL), and you are experencng nterference durng telephone conversatons and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL filter. Basic operation DSL filter (for DSL users) To sngle telephone jack (RJ11C) Telephone lne cord www.vtechphones.com 5 Telephone settings 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Handset layout Earpece / (drectory/volume) (speakerphone) /FLASH Dalng keys (0-9, *, #) REDIAL/PAUSE Mcrophone Handset dsplay MENU/SELECT CID/ (caller ID/volume) OFF/CLEAR MUTE REMOVE 1 8 2 3 4 9 10 11 5 6 7 12 13 6 www.vtechphones.com Basic operation Telephone settings Telephone settings Telephone base layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. CHARGE lght IN USE lght /REPEAT Message wndow FIND HANDSET Speaker VOICEMAIL lght 1 X/DELETE 2 3 VOLUME +/4 /SKIP ANS ON/OFF 5 (answer on/off) Mcrophone NO. OF RINGS ANNC (announcement) /PLAY/STOP 6 7 8 9 10 11 12 13 14 15 www.vtechphones.com 7 Telephone settings · When enterng the date or tme, f the dgt s sngle, a zero must be entered first (i.e. f the tme s 6:08, you must enter zero, sx, zero, eght). · The rng melody for the telephone base s set separately from the handset rng melody. See page 28 to set the telephone base melody. · · · · · Date and time Press MENU/SELECT to dsplay menu when n dle mode. Press or to reach DaTE/TIME. Press MENU/SELECT. Use the keypad to set the year. Press MENU/SELECT. Use the keypad to set the date. Press MENU/SELECT. Use the keypad to set the tme. Press or to select a.m. or p.m. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). YeAr 20\7 dAte \1/01 tIMe \2:12AM There are ten handset rnger melodes to choose from. · Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach rINg MELoDy. Press MENU/SELECT, a checkmark s shown next to the current rng melody. · Press or to scroll through the choces and a sample of each rng melody wll be played. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). ring melody rING MelodY rING voluMe MelodY 1 MelodY 2 Stored 8 www.vtechphones.com Telephone settings The handset ringer volume can be adjusted from five levels. · Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach rINg voLUME. Press MENU/SELECT. · Press or to scroll through the choces and a sample of each rng volume wll be played. Press MENU/SELECT to confirm. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Basic operation Telephone settings ring volume · The handset wll not rng when the rnger volume s at the lowest settng. A rnger off con wll be dsplayed. · Whle the telephone s rngng, you can temporarly slence the rnger by pressng oFF/CLEar or MUTE. The rnger off con wll be dsplayed. The next call wll rng normally. · The volume of the telephone base rnger s set separately from the handset rnger. See page 28 to set the telephone base rnger volume. toNeS HANdSet NAMe The handset wll beep to alert you when the battery level s low. If you wsh to change ths settng: · Press MENU/SELECT to dsplay the menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach ToNES. Press MENU/SELECT. · Press or to reach BaTTEry Low. Press MENU/SELECT. · A checkmark s shown next to the current selecton. Press or to choose oN or oFF. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Battery low tone BAtterY low out of rANGe oN off www.vtechphones.com 9 Telephone settings · Press oFF/CLEar at anytme to return to prevous screen. · Press and hold oFF/CLEar at anytme to ext the menu. The handset wll beep durng a conversaton when t s out of range from the telephone base. Ths tone s preset to oN. · Press MENU/SELECT to dsplay the menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach ToNES. Press MENU/SELECT. · Press or to reach oUT oF raNgE. Press MENU/SELECT. · A checkmark s shown next to the current selecton. Press or to choose oN or oFF. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). out of range tone toNeS HANdSet NAMe out of rANGe KeY BeePS The handset s preset to beep whenever any button s pressed. If you wsh to change ths settng: · Press MENU/SELECT to dsplay the menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach ToNES. Press MENU/SELECT. · Press or to reach KEy BEEPS. Press MENU/SELECT. · A checkmark s shown next to the current selecton. Press or to select oN or oFF. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Key tone oN off 10 www.vtechphones.com Telephone settings · · · · · Basic operation Telephone settings Edit handset name Press MENU/SELECT to dsplay the menu when n dle mode. Press or to reach SETUP HS. Press MENU/SELECT. Press or to reach HaNDSET NaME. Press MENU/SELECT. Press rEMovE to backspace and erase characters. Use the keypad to enter characters (see the chart on page 17). Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). HANdSet NAMe lANGuAGe eNter NAMe HANdSet\ a · Your handset name can be up to 14 characters. · Only handset dsplay screens are affected by the language settng. To change the language for all screen dsplays: · Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach SETUP HS. Press MENU/SELECT. · Press or to reach LaNgUagE. Press MENU/SELECT. · A checkmark s shown next to the current selecton. Press or to choose the desred language. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Language lANGuAGe reSet www.vtechphones.com 11 Telephone settings · The clear vocemal feature only turns off the dsplayed NEw voICEMaIL message and voICEMaIL lght on the telephone base. It does not delete your vocemal message(s). Use ths feature when the telephone ndcates there s vocemal when you have none or you have accessed your vocemal from a remote locaton (whle away from home). If there s actually a new vocemal message, your local telephone company wll contnue to send a sgnal whch wll cause the NEw voICEMaIL message n the handset and the telephone base voICEMaIL lght to flash. The dal type s preset to touch tone. If you have pulse (rotary) servce, the dal type must be changed. · Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach SETUP BS. Press MENU/SELECT. · Press or to reach DIaL TyPE. Press MENU/SELECT. · A checkmark s shown next to the current selecton. Press or to choose between ToNE and PULSE. Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Dial type dIAl tYPe clr voIceMAIl toNe PulSe If you subscrbe to vocemal servces provded by your local telephone company, NEw voICEMaIL wll appear on the handset dsplay and the voICEMaIL light on the telephone base will flash when you have a new vocemal message. Ths feature allows you to turn off these ndcators. · Press MENU/SELECT to dsplay the menu when n dle mode. · Press or to reach SETUP BS. Press MENU/SELECT. · Press or to reach CLr voICEMaIL. Press MENU/SELECT. · The screen dsplays INDICaTor oFF? Press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Clear voicemail clr voIceMAIl reSet INdIcAtor off? 12 www.vtechphones.com Telephone settings The handset and the telephone base can be ndvdually reset to ther default settngs by selectng rESET n the SETUP HS or SETUP BS menus respectvely. · Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach SETUP HS or SETUP BS. Press MENU/SELECT. · Press or to reach rESET. Press MENU/SELECT. · The screen dsplays rESET? Press MENU/SELECT to confirm or oFF/CLEar to ext to prevous menu. · If selection is confirmed, the screen displays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Basic operation Telephone settings reset to default settings reSet rING MelodY reSet? · Once the default settngs are reset, all the prevously saved settngs cannot be retreved. www.vtechphones.com 13 Basic operation Make, answer and end calls · Press or to adjust the lstenng volume durng a conversaton. · Press /FLaSH or , then use the keypad to dal a number. -or· Dal a number (press rEMovE to make correctons) and then press /FLaSH or . · Press /FLaSH or to answer an ncomng call. · Press oFF/CLEar or put the handset back n the telephone base to end a call. · The call tmer wll be actvated durng a call to show call duraton. options while on calls Speakerphone · Press to alternate between speakerphone and normal handset use. Mute · Press MUTE on the handset to slence the mcrophone durng a conversaton. You can stll hear the caller but the caller cannot hear you. · The screen dsplays MUTE. · Press MUTE agan to resume conversaton. If you subscrbe to call watng servce and you are on a call when a new call comes n, you wll hear a beep. The caller ID nformaton wll be dsplayed f you subscrbe to caller ID servce from your local telephone company. · Press /FLaSH on the handset to answer the ncomng call and put the current call on hold. · Press /FLaSH at anytme to alternate between calls. Call waiting PHoNe 00:00:10 595-9511 MUTE 14 www.vtechphones.com Basic operation Find handset · Press FIND HaNDSET on the telephone base to locate the handset when n dle mode. The handset wll rng and PagINg will flash on its screen. · Press FIND HaNDSET agan or put the handset back to the telephone base to stop the pagng tone. · Press and hold FIND HaNDSET to page the handset whle lstenng to messages. PAGING Basic operation www.vtechphones.com 15 advanced operation The drectory can store up to 50 entres. Each entry may consst of a number up to 24 dgts and a name up to 15 characters. · The screen dsplays EMPTy f there are no records n the drectory. · The screen dsplays FULL f the drectory s full. · Press / to enter the drectory. · Press or to browse and press oFF/CLEar to ext. -or· Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach DIrECTory. Press MENU/SELECT. · Press or to reach rEvIEw. Press MENU/SELECT. · Press or to browse and press oFF/CLEar to ext. Directory eMPtY review the directory dIrectorY cAll loG revIew Store Search the directory Entres are sorted alphabetcally and names begnnng wth numbers are listed first. An alphabetcal search can be done after enterng the drectory. Enter the first letter of the name using the chart on page 17. The first name begnnng wth that letter wll be dsplayed. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. -orYou can search the drectory by pressng or on the handset. vtecH 1-595-9511 16 www.vtechphones.com advanced operation Character of chart Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a partcular key causes characters to be dsplayed n the followng order: Number key 1 2 3 4 5 6 7 8 9 0 * # Characters by number of key presses 1 space A D G J M P T W 0 Uppercase/lowercase , # , . & 2 1 B E H K N Q U X 3 * C F I L O R V Y 4 ? 2 3 4 5 6 S 8 Z 9 7 5 ! 6 / 7 ( 8 ) 9 · Press * repeatedly to alternate between upper and lower case when enterng characters. advanced operation · Press rEMovE to backspace and erase a sngle character. · Press and hold rEMovE to delete the entre entry. · Press and hold rEDIaL/PaUSE to nsert a dalng pause (P wll be dsplayed) when enterng a telephone number. www.vtechphones.com 17 advanced operation · Press MENU/SELECT twce to enter the DIrECTory. · Press or to reach STorE and then press MENU/SELECT. · The screen dsplays ENTEr NUMBEr. Use the keypad to enter the number and then press MENU/SELECT. · The screen dsplays ENTEr NaME. Use the keypad to enter the characters and then press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). · Press / to enter the drectory. · Press or to scroll to the desred entry, or use the alphabetcal search to find it. · Press /FLaSH or to dal. -or· Press MENU/SELECT to dsplay menu when n dle mode. · Press or to reach DIrECTory. Press MENU/SELECT. · Press or to reach rEvIEw. Press MENU/SELECT. · Press or to scroll to the desred entry, or use the alphabetcal search to find it. · Press /FLaSH or to dal. Store a directory entry Store revIew eNter NuMBer Dial a directory entry eNter NAMe a Stored 18 www.vtechphones.com advanced operation Edit a directory entry · Press / or MENU/SELECT three tmes to enter the drectory. · Press or to scroll to the desred entry or use the alphabetcal search to find the number. Press MENU/SELECT. · The screen dsplays ENTEr NUMBEr. Use rEMovE and the keypad to edt the number and press MENU/SELECT. · The screen dsplays ENTEr NaME. Use rEMovE and the keypad to edt the name and then press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). eNter NuMBer eNter NAMe a · Press oFF/CLEar to return to prevous screen. Press and hold oFF/CLEar to ext the menu f you do not want to delete all the entres. advanced operation Delete from the directory · Press / or MENU/SELECT three tmes to enter the drectory. · Press or to scroll to the desred entry and then press MENU/ SELECT. To delete one entry · Press rEMovE. · The screen dsplays DELETED and you'll hear a confirmation beep (if KEy ToNE s on). To delete all entries · Press and hold rEMovE. · The screen dsplays DELETE aLL? Press MENU/SELECT. · The screen dsplays DELETED and you'll hear a confirmation beep (if KEy ToNE s on). Stored deleted delete All? www.vtechphones.com 19 advanced operation If you subscrbe to caller ID servce from your local telephone company, ths feature dsplays the name and telephone number of the caller before answerng a call (even when you are on another call). The caller ID features of ths product wll work only f you subscrbe to caller ID servce and both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment. Contact your local telephone company f: · you have both caller ID and call watng, but as separate servces (you may need combned servce), · you have only caller ID servce, or only call watng servce, · you do not subscrbe to caller ID or call watng servces but wsh to try them. There may be fees for these servces, and they may not be avalable n all areas. Ths product can be used wthout subscrbng to ether caller ID or combned caller ID wth call watng servce, although the caller ID features of ths product wll not functon. about caller ID 20 www.vtechphones.com advanced operation The nformaton of the caller wll be dsplayed f you subscrbe to caller ID servce from your local telephone company. · The call log can store up to 50 entres. · Entres are dsplayed n chronologcal order wth the most recent entry first. · When the call log s full, the oldest entry wll be deleted to make room for new ncomng call nformaton. · The screen dsplays EMPTy f there are no records n the call log. · The screen dsplays NEw f there are new call log entres (mssed and unread calls). · Duplcate or anonymous calls (no caller ID nformaton) wll be stored n the call log. Call log JoHNNY fu 2-345-6789 New 05:27PM 11/23 eMPtY · Press CID/ to enter the call log. -or· Press MENU/SELECT. Press or to select CaLL Log. · Press MENU/SELECT and then press or to browse the entres. · The name (f avalable), number, date and tme of the ncomng call are dsplayed on the screen. review the call log · Due to regonal servce dfferences, the caller ID nformaton may not be avalable for every ncomng call. In addton, the callers may ntentonally block ther name and/or telephone number. · The tme s automatcally set and updated wth ncomng caller ID nformaton f you subscrbe to ths servce. advanced operation www.vtechphones.com 21 advanced operation · Whle revewng the call log, press # repeatedly to dsplay the other dalng optons. The avalable optons are: (1 + area code + number, area code + number, 1 + number, number only). The varous dalng optons are: 595-9511 1-595-9511 800-595-9511 1-800-595-9511 · Press CID/ to enter the call log. -or· Press MENU/SELECT. Press or to select CaLL Log. · Press MENU/SELECT and then press or to scroll to the desred entry. · Press /FLaSH or to dal. Dial a call log number eNter NAMe a Stored · Press CID/ to enter the call log. -or· Press MENU/SELECT. Press or to select CaLL Log. · Press MENU/SELECT and then press or to scroll to the desred entry. · Press MENU/SELECT and the screen dsplays ENTEr NaME. · Use the keypad to enter the name and then press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). Store a call log number 22 www.vtechphones.com advanced operation Delete from the call log · Press CID/ to enter the call log. -or· Press MENU/SELECT. Press or deleted to select CaLL Log. To delete one entry · Press or to scroll to the desred entry and then press rEMovE. · The screen dsplays DELETED and you'll hear a confirmation beep (if KEy ToNE s on). To delete all entries · Press and hold rEMovE when n the CaLL Log. · The screen dsplays DELETE aLL? Press MENU/SELECT. · The screen dsplays DELETED and you'll hear a confirmation beep (if KEy ToNE s on). · Press oFF/CLEar to return to prevous screen. Press and hold oFF/CLEar to ext the menu f you do not want to delete all the entres. advanced operation delete All? www.vtechphones.com 23 advanced operation The redal lst can store up to 10 of the most recently daled numbers. · When there are already 10 entres n the redal lst, the oldest entry wll be deleted to make room for newly daled numbers. · The screen dsplays EMPTy f there s no record on the lst. redial · Press rEDIaL/PaUSE to enter the redal lst. · Press or to browse the entres. review redial · · · · · Store a redial number to the directory Press rEDIaL/PaUSE to enter the redal lst. Press or to scroll to the desred entry. Press MENU/SELECT. The screen dsplays ENTEr NaME. Use the keypad to enter the name and then press MENU/SELECT. The screen dsplays STorED and you'll hear a confirmation beep (if KEy ToNE s on). 24 www.vtechphones.com advanced operation · Press rEDIaL/PaUSE to enter the redal lst. · Press or to scroll to the desred entry. · Press /FLaSH or to dal. Dial from redial Delete from redial · Press rEDIaL/PaUSE to enter the redal lst. To delete one entry · Press or to scroll to the desred entry and then press rEMovE. · The screen dsplays DELETED and you'll hear a confirmation beep (f KEy ToNE s on). To delete all entries · Press and hold rEMovE. · The screen dsplays DELETE aLL? Press MENU/SELECT. · The screen dsplays DELETED and you'll hear a confirmation beep (f KEy ToNE s on). deleted · Press oFF/CLEar to return to prevous screen. Press and hold oFF/CLEar to ext the menu f you do not want to delete all the entres. advanced operation delete All? www.vtechphones.com 25 answering system operation Message capacity The answerng system can record up to 99 messages, dependng on the length of each message. The total maxmum recordng tme s 15 mnutes. Message wll reman avalable for replay untl they are deleted. X/DELETE Press to delete current message playng. When dle, press and hold to delete all messages (page 31). /rEPEaT Press to repeat a message (page 31). /SKIP Press to skp to next message (page 31). / /voLUME+/Message window Shows the status and number of messages (page 33). Press to adjust volume durng playback (page 31). /PLay/SToP Press to play or stop playng messages (page 31). aNS oN/oFF Press to turn on or off the answerng system (page 27). aNNC Press to play or record the outgong announcement (page 30). 26 www.vtechphones.com answering system operation activate the answering system The aNS oN/oFF must be on (the button lght wll be on) n order for the machne to answer calls and record messages. If the button lght s off then calls wll not be answered. To turn on/off the answerng system, press aNS oN/oFF to choose between on and off. Use the volume control button on the telephone base to adjust the volume at anytme durng the setup procedure. · When aNS oN/oFF s turned off, your telephone wll rng 10 tmes before answerng and promptng for the remote access code. Ths feature allows you to select how many tmes the telephone rngs before the answerng system answers. You can choose from two, four, sx, eght rngs or toll saver. When toll saver s actvated, the answerng system answers after two rngs when there are new messages, and after sx rngs when there are no new messages. · Press No. oF rINgS when n dle mode and the system announces the current settng. · The system announces "To change the setting, press number of rings again." · Press No. oF rINgS repeatedly untl the desred settng s announced. If you do not press the aNNC button for about two seconds, the setting will be saved and there is a confirmation beep. Set number of rings advanced operation Set telephone base date and time The answerng system announces the day and tme the message was receved before playng each message. Set the date and tme before usng the answerng system so all messages are dated correctly. Settng of handset date and tme wll smultaneously update the telephone base date and tme. The system wll announce "Please set the handset clock" before message playback f you do not set the date and tme before usng ths system. www.vtechphones.com 27 answering system operation · The rng melody for the handset s set separately from the telephone base rng melody. See page 8 to set the handset rnger melody. · The volume of the handset rnger s set separately from the telephone base rnger. See page 9 to change the handset rnger volume. There are sx rng melodes to choose from. · Press MENU/SELECT on handset to dsplay menu when n dle mode. · Press or to reach SETUP BS. Press MENU/SELECT. · Press or to reach BS MELoDy. Press MENU/SELECT and a checkmark s shown next to the current melody. · Press or to scroll through the choces and a sample of each melody wll be played at the telephone base. · Press MENU/SELECT to confirm selection. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). Set telephone base melody SetuP BS dAte/tIMe BS MelodY BS rINGer vol MelodY 1 MelodY 2 Set telephone base ringer volume You can adjust the telephone base rnger volume to one of eght dfferent levels, or turn the telephone base rnger off. · Press MENU/SELECT on the handset n dle mode. · Press or to reach SETUP BS. Press MENU/SELECT. · Press or to reach BS rINgEr voL. Press MENU/SELECT. · Press or to scroll through the choces and a sample of each rng volume wll be played at the telephone base. · Press MENU/SELECT to confirm selection. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). 28 www.vtechphones.com answering system operation A four-dgt securty code s requred for remote access to the answerng system from any touch tone telephone. The factory default code s 0000. To change the PIN on your telephone: · Press MENU/SELECT on the handset n dle mode. · Press or to reach SETUP BS. Press MENU/SELECT. · Press or to reach CHaNgE ITaD PIN. Press MENU/SELECT. · The screen dsplays ENTEr PIN. · Enter the PIN (default 0000) and press MENU/SELECT. · The screen dsplays NEw PIN. · Enter the desred PIN and press MENU/SELECT. · The screen dsplays rEPEaT PIN. · Enter the new PIN agan and press MENU/SELECT. · The screen dsplays STorED and you'll hear a confirmation beep (f KEy ToNE s on). · If a wrong PIN s entered, the screen dsplays wroNg PIN, retry after two seconds. Personal identification number (PIN) cHANGe ItAd PIN dIAl tYPe eNter PIN advanced operation eNter PIN **** New PIN rePeAt PIN www.vtechphones.com 29 answering system operation outgoing announcements · The announcement can be up to 90 seconds n length. · When your own recorded announcement s deleted, calls wll be answered wth the preset announcement. An outgong announcement s the message callers hear when calls are answered by the answerng system. The telephone s preset wth an announcement that answers calls wth "Hello, please leave a message after the tone." You can use ths default announcement, or replace t wth your own. Play the announcement · Press aNNC n dle mode. The system announces "Announcement, press PLAY or press ANNC again to record a new announcement." · Press /PLay/SToP and the announcement wll be played. · Press aNNC n dle mode, and the system announces "Announcement, press PLAY or press ANNC again to record a new announcement." · Press aNNC agan and the system announces "Record after the tone, press stoP when you are done." · After the tone, speak towards the mcrophone at the bottom front of the telephone base from about nne nches away. · Press /PLay/SToP when finished. · The answerng system wll automatcally playback the newly recorded announcement. Press /PLay/SToP to stop the playback at any tme. record your own announcement Delete your announcement · Press aNNC n dle mode, and the system announces "Announcement, press PLAY or press ANNC again to record a new announcement." · Press /PLay/SToP and then press DELETE when the system s playng the outgong announcement. The system announces "Announcement deleted." 30 www.vtechphones.com answering system operation Message playback · Press /PLay/SToP to lsten to messages. Press /PLay/SToP agan to stop playback. · If there are new messages, the system wll announce the number of new and old messages then play the new messages (oldest first). If there are no new messages, the system wll announce the number of old messages and playback all messages (oldest first). · Before each message s played, the day and tme t was receved wll be announced. · Messages can only be deleted after they are played. · If volume on the telephone base s set to 0, call screenng s off, .e. you cannot hear the message left by the caller durng the recordng process. advanced operation · · · · options during playback Press / /voLUME to adjust the speaker volume. Press /SKIP to skp to the next message. Press /rEPEaT to repeat the message currently playng. Press X/DELETE to delete the current message. The system wll advance to the next message. · Press and hold X/DELETE when n dle mode. · The system announces "All old messages deleted." Delete all messages www.vtechphones.com 31 answering system operation remote access · Durng remote access, f no key s pressed wthn eght seconds, the remote access call s automatcally dsconnected. You can access many features of your answerng system remotely from any touch tone telephone. A four-dgt securty code s requred to access the system and the factory default code s 0000; see page 29 f you wsh to change t. To enter remote access: · Dal your telephone number from any touch tone telephone. · When the system answers and plays the outgong announcement, press * to prompt for PIN. The system announces "Please enter your remote access code." · After enterng the remote access code, the system wll play any new messages and then play the menu of commands. remote access commands: 0 1 2 3 33 4 5 6 7 8 9 To end the call To play all messages To play new messages To delete the message To delete all old messages To repeat the prevous message To stop playng the message To skp the message To turn the answerng system on To turn the answerng system off To repeat help 32 www.vtechphones.com answering system operation Message window displays The message counter usually dsplays the total number of ncomng messages. See the lst below for explanatons of other dsplays n ths wndow. 0 0 (flashing) 1-99 1-99 (flashing) 1-99 & F (alternatng) 1-90 (countng) 1-99 0-8 02, 04, 06, 08, tS --- (flashing) No messages. The clock needs to be set. Total number of old message(s) recorded. Total number of message(s) recorded, at least one is new. Memory s full wth total number of messages recorded. Elapsed tme whle recordng an announcement. Current message number durng message playback. Current volume level whle adjustng. Current number of rngs whle settng. System s answerng a call. System is being setup or initialized, or being accessed remotely. advanced operation www.vtechphones.com 33 Handset and telephone base indicators Handset light · On when the handset speakerphone s n use. Telephone base lights IN USE voICEMaIL CHargE aNS oN/oFF · Flashes when there s an ncomng call. · On when the handset s n use. · Flashes when there s a new network message (a subscrpton servce from your local telephone company). · On when the handset s n the telephone base. · On when the answerng system s on. Handset icons · Rnger off. · Cycles (low, medum, and full) when handset battery s chargng. (Battery ndcator) 34 www.vtechphones.com Handset display screen messages Display: cAll coNNectING... eMPtY eNded full Mute New New voIceMAIl Not AvAIlABle No lINe when: There s an ncomng call. The cordless handset s searchng for the telephone base. There are no entres n the call log, drectory, or redal lst. You have just ended a call. The drectory s full. The mcrophone s muted temporarly durng a conversaton. There are un-revewed calls n the call log. There s new vocemal message. Access s dened when there s no lne or the handset s out of range from the telephone base. There s no telephone lne connected. appendix www.vtechphones.com 35 Handset display screen messages Display: PAGING PHoNe wArNING cHecK BAtterY! when: The handset locator has been actvated or the handset s beng paged. The handset s n use. The battery s not nstalled or not nstalled properly n the handset. -orThe battery needs to be replaced. -orAn ncorrect battery has been nstalled by mstake. Use only the suppled VTech battery, or equvalent. Call log display screen messages Display: PrIvAte NAMe PrIvAte NuMBer PrIvAte cAller uNKNowN NAMe uNKNowN NuMBer uNKNowN cAller loNG dIStANce or l (before caller's number) when: The caller s blockng name nformaton. The caller s blockng telephone number nformaton. The caller s blockng name and number nformaton. Ths caller's name s unavalable. Ths caller's number s unavalable. No call nformaton s avalable about ths caller. Ths s a long dstance call. 36 www.vtechphones.com Battery after the battery is fully charged for 16 hours, you can expect the following performance: Operaton Whle n use (talkng) Whle not n use (standby*) *Handset s off the telephone base but not n use. Operatng tme 10 hours 100 hours The battery needs chargng when: · A new battery s nstalled n the handset. · Battery ndcator on screen s empty. CaUTIoN: 1. Use only the suppled battery (part number 89-1326-00-00) or equvalent. To order a replacement, vst our webste at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to vst www.vtechcanada.com or dal 1 (800) 267-7377. 2. Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. 3. Do not open or mutlate the battery(es). Released electrolyte s corrosve and may cause burns or njury to the eyes or skn. The electrolyte may be toxc f swallowed. 4. Exercse care n handlng batteres n order not to create a short crcut by lettng them come nto contact wth conductve materals such as rngs, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. warNINg: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE. appendix www.vtechphones.com 37 Important safety instructions When usng your telephone equpment, basc safety precautons should always be followed: 1. Read and understand all nstructons. 2. Follow all warnngs and nstructons marked on the product. 3. Unplug ths product from the wall outlet before cleanng. Do not use lqud or aerosol cleaners. Use a damp cloth for cleanng. 4. Do not use ths product near water (for example, near a bathtub, ktchen snk, or swmmng pool). 5. Do not place ths product on an unstable surface such as a table, shelf or stand. Ths product may fall, causng serous damage. 6. Slots and openngs n the back or bottom of the telephone base and handset are provded for ventlaton. To protect them from overheatng, these openngs must not be blocked by placng the product on a soft surface such as a bed, sofa or rug. Ths product should never be placed near or over a radator or heat regster. Ths product should not be placed n an area where proper ventlaton s not provded. 7. Ths product should be operated only from the type of power source ndcated on the markng label. If you are not sure of the type of power supply n your home, consult your dealer or local power company. 8. Do not allow anythng to rest on the power cord. Do not nstall ths product where the cord may be walked on. 9. Never push objects of any knd nto ths product through slots n the telephone base or handset as they may touch dangerous voltage ponts or create a short crcut that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 10. To reduce the rsk of electrc shock, do not dsassemble ths product, but take t to an authorzed servce faclty. Openng or removng parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 12. Unplug ths product from the wall outlet and refer servcng to an authorzed servce faclty under the followng condtons: A. When the power supply cord or plug s damaged or frayed. B. If lqud has been splled onto the product. C. If the product has been exposed to ran or water. D. If the product does not operate normally by followng the operatng nstructons. Adjust only those controls that are covered by the operaton nstructons, as mproper adjustment of other controls may result n damage and often requres extensve work by an authorzed techncan to restore the product to normal operaton. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhbts a dstnct change n performance. 13. The power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabnet outlet. 14. Avod usng a telephone (other than cordless) durng an electrcal storm. There s a remote rsk of electrc shock from lghtnng. 15. Do not use the telephone to report a gas leak n the vcnty of the leak. 16. Only put the handset of your telephone next to your ear when t s n normal talk mode. CAUTION: Use only the power adapter provded wth ths product. To purchase, vst our webste at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to www.vtechcanada.com or dal 1 (800) 267-7377. SAVE THESE INSTRUCTIONS 38 www.vtechphones.com Troubleshooting Problem My telephone does not work at all. If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; n Canada go to www.vtechcanada.com or dal 1 (800) 267-7377. Suggeston · Make sure the battery s nstalled and charged correctly (page 2). For optmum daly performance, return the cordless handset to the telephone base after use. · Make sure the power adapter s securely plugged nto an outlet not controlled by a wall swtch. · Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. · Unplug the unt's electrcal power. Wat for approxmately 15 seconds, then plug t back n. Allow up to one mnute for the cordless handset and telephone base to synchronze. · Charge the battery n the cordless handset for at least 16 hours. · Remove and re-nsert the battery. If that stll does not work, t may be necessary to purchase a new battery. · Dsconnect the telephone base from the jack and plug n a workng telephone. If ths telephone does not work, the problem s probably n the wrng or the local servce. Call the local telephone company. · Place the handset n the telephone base for rechargng. · Remove and re-nstall the battery and use t normally untl fully dscharged, then recharge the handset on the telephone base for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. Low BaTTEry s dsplayed on screen. appendix www.vtechphones.com 39 Troubleshooting Problem The battery does not charge n the handset or the handset battery does not accept charge. Suggeston · Make sure the handset s placed n the telephone base correctly. The CHargE lght on the telephone base should be on. · Remove the battery from the handset and then re-nstall t n the handset. Put the handset back to the telephone base and charge for 16 hours. · If the cordless handset s n the telephone base but the CHargE lght s not on, see The CHargE light is off n ths secton. · It may be necessary to purchase a new battery. Please see the Battery secton of ths user's manual (page 37). · The telephone mght be malfunctonng. Please see the warranty secton of ths user's manual (page 50) for further nstructon. · Clean the chargng contacts on the cordless handset(s) and telephone base each month usng a pencl eraser or a dry non-abrasve fabrc. · Make sure the power adapter and telephone lne cords are plugged n correctly and securely. · Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one mnute for the cordless handset and telephone base to reset. · The telephone mght be malfunctonng. Please see to the warranty secton of ths user's manual (page 50) for further nstructon. The CHargE lght s off. 40 www.vtechphones.com Troubleshooting Problem There s no dal tone. Suggeston · · · · Frst, try all the above suggestons. Move the cordless handset closer to the telephone base. It mght be out of range. The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. Dsconnect the telephone base from the telephone jack and connect a dfferent telephone. If there s no dal tone on the other telephone ether, the problem s n your wrng or local servce. Contact your local telephone company. My handset dsplays · Move the handset closer to the telephone base. You mght have moved out of range. CoNNECTINg... appendix www.vtechphones.com 41 Troubleshooting Problem The telephone does not rng when there s an ncomng call. Suggeston · Make sure the rnger s on (see page 9 for handset and page 27 for telephone base). · Make sure the telephone lne cord and power adapter are plugged n properly (see page 3). · The cordless handset may be too far from the telephone base. Move t closer to the telephone base. · There may be too many extenson telephones on the telephone lne to allow all of them to rng smultaneously. Try unpluggng some of them. · If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact the local telephone company (charges may apply). · Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones. · Test a workng telephone at the telephone jack. If another telephone has the same problem, the problem s n the telephone jack. Contact your local telephone company (charges may apply). · The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. · Remove and re-nsert the battery and place the cordless handset n the telephone base. · Wat for the cordless handset to synchronze wth the telephone base. Allow up to one mnute for ths to take place. 42