User manual VTECH CS5111-2

on purchasng your new VTech product. Before usng ths telephone, please read the Important safety instructions on page 34 of ths manual. Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com. In Canada, please vst www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognzes and encourages the use of products that save energy and help protect our envronment. We are proud to mark ths product wth the ENERGY STAR® label ndcatng t meets the latest energy effcency gudelnes. Compatible with Hearing Aid T-Coil Congratulations T TIA-1083 Telephones dentfed wth ths logo have reduced nose and nterference when used wth most T-col equpped hearng ads and cochlear mplants. The TIA-1083 Complant Logo s a trademark of the Telecommuncatons Industry Assocaton. Used under lcense. Table of contents Getting started . . . . . . . . . . . . . Parts checklst . . . . . . . . . . . . . . Telephone base and charger nstallaton . Battery nstallaton and chargng . . . . . Mountng bracket nstallaton . . . . . . . Handset layout . . . . . . . . . . . . . . Telephone base layout . . . . . . . . . . Telephone settings . . . . . . . . . . . Date and tme . . . . . . . . . . . . . . . Rnger . . . . . . . . . . . . . . . . . . . Rnger volume . . . . . . . . . . . . . . Dal mode . . . . . . . . . . . . . . . . . Home area code . . . . . . . . . . . . . Language . . . . . . . . . . . . . . . . . Clear vocemal . . . . . . . . . . . . . . Telephone operation . . . . . . . . . . Make calls . . . . . . . . . . . . . . . . Answer calls . . . . . . . . . . . . . . . End calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .6 .7 .8 .8 .9 .9 10 10 11 11 12 12 12 12 Volume . . . . . . . . . . . . . . . . Channel . . . . . . . . . . . . . . . . Call watng . . . . . . . . . . . . . . Temporary tone dalng . . . . . . . . Redal . . . . . . . . . . . . . . . . . Fnd handset . . . . . . . . . . . . . Transfer an external call . . . . . . . Drectory . . . . . . . . . . . . . . . Store a drectory entry . . . . . . . . Character chart . . . . . . . . . . . . Revew the drectory . . . . . . . . . Edt a drectory entry . . . . . . . . . Delete a drectory entry . . . . . . . . Copy a drectory entry nto speed dal Dal a number from the drectory . . . Speed dal . . . . . . . . . . . . . . Store a speed dal entry . . . . . . . Edt a speed dal entry . . . . . . . . Delete a speed dal entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12 13 13 14 14 15 16 16 17 17 18 19 20 20 21 21 22 23 www.vtechphones.com Table of contents Dal a speed dal number . . . . . . Reassgn speed dal locatons . . . About caller ID . . . . . . . . . . . Call log . . . . . . . . . . . . . . . Revew the call log . . . . . . . . . Make call log entres ready to dal . Dal a call log number. . . . . . . . Save a call log entry to the drectory Delete from the call log . . . . . . . Call log dsplay screen messages . Appendix . . . . . . . . . . . . . . Handset dsplay screen messages . Battery . . . . . . . . . . . . . . . Important safety nstructons . . . . Troubleshootng . . . . . . . . . . . Operatng range . . . . . . . . . . Mantenance . . . . . . . . . . . . About cordless telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 24 25 26 27 27 28 29 30 31 32 32 33 34 35 44 44 45 Warranty . . . . . . . . . . . FCC, ACTA and IC regulatons The RBRC® seal . . . . . . . Technical specifications . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 47 48 49 50 www.vtechphones.com Getting started Getting started Parts checklist Your telephone contans the followng tems. Save your sales recept and orgnal packagng n case your telephone needs warranty servce. · To purchase replacement batteres or power adapters, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Basic operation 1. Handsets (2 for CS5111-2, 3 for CS5111-3) 2. Telephone lne cord 3. Telephone base power adapter 4. Chargers and charger adapters (1 for CS5111-2, 2 for CS5111-3) 5. Battery compartment covers (2 for CS5111-2, 3 for CS5111-3) 6. Batteres (2 for CS5111-2, 3 for CS5111-3) 7. Telephone base wth mountng bracket 8. User's manual www.vtechphones.com 1 Getting started Telephone base and charger installation · Use only the power adapters suppled wth ths product. To order a replacement, vst our webste at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. · The power adapters are ntended to be correctly orented n a vertcal or floor mount poston. The prongs are not desgned to hold the plug n place f t s plugged nto a celng or an under-the-table/ cabnet outlet. Install the telephone base and charger as shown below. Make sure that the electrcal outlet s not controlled by a wall swtch. If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lnes, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL nterference. Please contact your DSL servce provder for more nformaton about DSL filters. Telephone wall jack Telephone base power adapter Electrcal outlet (not controlled by a wall swtch) Charger adapter DSL filter (not included) requred f you have DSL hgh-speed Internet servce Telephone lne cord Charger Telephone base 2 www.vtechphones.com Getting started Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power s low, LOW BATTERY wll be dsplayed and wll flash on the handset screen. When fully charged, the handset battery provides approximately five hours of talk time or six days of standby time. 1. Insert the plug of the battery as ndcated. Make sure t s plugged securely and matches the color-coded label nsde the battery compartment. 2. Place the battery wth the label THIS SIDE UP facng up and the wres nsde the battery compartment. 3. Align the battery compartment cover flat against the battery compartment, then slde t upwards untl t clcks nto place. 4. Charge the handset by placng t n the telephone base or charger. The handset charge lght wll be on when chargng. 1 2 3 4 · If the handset wll not be used for a long perod of tme, remove the battery to prevent possble leakage. · To purchase a replacement battery, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Basic operation www.vtechphones.com 3 Getting started Mounting bracket installation Your telephone base comes wth the mountng bracket nstalled, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mountng, you wll need to remove the bracket f t s currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lft the bracket up and away from the telephone base. 1. Frst, nsert the lower porton tabs of the mountng bracket nto the lower grooves n the telephone base, then snap the upper porton tabs of the mountng bracket nto place. 2. Mount the telephone base on the wall by postonng it so the mounting studs will fit into the holes on the telephone base and mountng bracket. Slde the telephone base down on the mountng studs untl t locks nto place. 3. To remove the bracket, press both upper porton tabs firmly inward and pull the bracket downward untl t releases from the grooves. 4 www.vtechphones.com AC 7.5V Mountng bracket n wall mount orentaton upper porton tabs Mountng bracket lower porton tabs lower groove upper grooves Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for table or desktop use. If you have repostoned the bracket for wall mountng and now want to return to desktop use, follow these steps: 1. Insert the lower porton tabs of the mountng bracket nto the upper grooves of the telephone base. 2. Snap the upper porton tabs of the bracket nto place. 3. To remove the bracket, press both upper portion tabs firmly inward and pull the bracket upward untl t s released from the grooves. Basic operation AC 7.5V www.vtechphones.com 5 Getting started Handset layout CHARGE lght · On when the handset s chargng n the telephone base or charger. /VOL-/CID · When the phone s not n use, press to revew the call log. · Press and hold to adjust the rnger volume when n dle mode. · Durng a call, press to decrease the lstenng volume. A double beep wll sound at the lowest settng. · Press to scroll down whle n programmng mode or revewng the redal lst. /FLASH · Press to make or answer a call. · Durng a call, press to receve an ncomng call when you receve a call watng alert. TONE · Press to swtch to tone dalng temporarly when usng the pulse servce (page 13). CHAN/REMOVE · Swtch to a clearer channel whle on a call. · Press and hold to delete all records n the call log when the phone s not n use. · When revewng the call log or redal lst, press to delete the desred record. PROG · Press to enter programmng mode whle the phone s not n use. /VOL+/ · Press to dsplay the drectory when the phone s not n use. · Press and hold to adjust the rnger volume when the telephone s not n use. · Durng a call, press to ncrease the lstenng volume. A double beep wll sound when the hghest settng s reached. · Press to scroll up whle n programmng mode or revewng the redal lst. SELECT/X-FER · Press to store a programmng opton or a drectory entry. · Durng a call, press to transfer a call to another handset. OFF · Durng a call, press to hang up. · Whle the handset s rngng, press to slence the rnger. · Press and hold for two seconds when the telephone s not n use to erase the MISSED CALLS dsplay. · Durng programmng, press to ext wthout makng changes. * # 6 www.vtechphones.com · Press repeatedly to dsplay other dalng optons when revewng the call log (page 27). · Press to use the CLR VOICEMAIL feature from the man menu. REDIAL/PAUSE · Press repeatedly to revew the redal lst . · Whle dalng or enterng numbers nto the drectory, press to nsert a dalng pause. Getting started Getting started Telephone base layout Basic operation IN USE light · Flashes when there s an ncomng call. · On when the handset s n use. VOICEMAIL light · Flashes when you have new vocemal from your telephone company. FIND HANDSET · Press to page all handsets. www.vtechphones.com 7 Telephone settings Date and time · In the event of a power falure, the tme may need to be reset. If you subscrbe to caller ID servce, the date and tme wll be set automatcally wth the next ncomng call. If you do not have caller ID servce, you can set the date and tme manually and ndvdually for each system handset. 1. Press PROG when the handset s n dle mode. 2. Press or untl DATE/TIME s dsplayed. Press SELECT. 3. When the month is flashing, press or untl the screen dsplays the correct month and then press SELECT. 4. When the date is flashing, press or untl the screen dsplays the correct date and then press SELECT. 5. When the hour is flashing, press or untl the screen dsplays the correct hour and then press SELECT. 6. When the minute is flashing, press or untl the screen dsplays the correct mnute and then press SELECT. 7. When AM or PM is flashing, press or to choose between AM or PM and then press SELECT. You will hear a confirmation tone. 8 www.vtechphones.com Telephone settings Ringer Basic operation Telephone settings You can select from dfferent rngers. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays RINGER: and the current settng. 3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer. 4. Press or to select RINGER: 1, 2, 3, or 4. You wll hear a sample of each rng tone. 5. Press SELECT to confirm your selection. You will hear a confirmation tone. · If the rnger volume s set to OFF, RINGER OFF and wll be dsplayed. · Even f the rnger volume s set to OFF, the handsets wll stll rng when you press FIND HANDSET. Ringer volume You can change the rnger volume to a comfortable level or turn the rnger off. 1. Press PROG when the handset s not n use. Press or untl the screen dsplays RINGER VOL: and the current settng. 2. Press SELECT. The current setting flashes, and you will hear a sample of the rnger volume. 3. Press or to select rnger volume from OFF, LOW or HI. You wll hear a sample of the selected volume level. 4. Press SELECT to confirm your selection. You will hear a confirmation tone. -OR1. Press and hold or untl the screen dsplays RINGER VOL: and the current settng when the handset is not in use. The current setting flashes and you will hear a sample of the rnger volume. 2. Press or to select rnger volume from OFF, LOW or HI. You wll hear a sample of the selected volume level. 3. Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com 9 Telephone settings Dial mode · If, n the future, your phone servce provder requres you to dal the area code when makng a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000. · Press CHAN/REMOVE when n the home area code menu to delete the stored home area code. ___ wll be dsplayed. If you have touch tone servce, the telephone s ready for use as soon as the battery s charged. If you have pulse (rotary) servce, you wll need to change the dal mode. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays DIAL MODE: and the current settng. 3. Press SELECT. The current setting flashes. 4. Press or to select TONE or PULSE. 5. Press SELECT to confirm your selection. You will hear a confirmation tone. Home area code If you dal your local calls usng only seven dgts (area code not requred), you can program your home area code, followng the steps below. By programmng your home area code, when you receve a call wthn your local area, the telephone number wll automatcally be stored wthout the area code n the call log. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays HOME AREA CODE. 3. Press SELECT. The stored area code s dsplayed wth the frst dgt flashing. 4. Use the dal key pad to enter the desred home area code. 5. Press SELECT to confirm. You will hear a confirmation tone. www.vtechphones.com 10 Telephone settings Language Basic operation Telephone settings 1. Press PROG when the handset s not n use. 2. Press or untl LANGUAGE s dsplayed. 3. Press SELECT. The current setting flashes. 4. Press or untl the screen dsplays the desred language (ENGLISH, ESPANOL or FRANCAIS). 5. Press SELECT to confirm your selection. You will hear a confirmation tone. · The clear vocemal feature only turns off the dsplay NEW VOICEMAIL and on the handset and the VOICEMAIL lght on the telephone base. It does not delete your vocemal message(s). Clear voicemail If you subscrbe to vocemal servces provded by your telephone company, NEW VOICEMAIL and wll be dsplayed on the handset and the VOICEMAIL light on the telephone base will flash when you have a new voicemail message. To turn ths ndcator off: 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays CLR VOICEMAIL. 3. Press SELECT. The screen dsplays CLEAR? and the current setting flashes. 4. Press or to select YES. 5. Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com 11 Telephone operation Make calls · The call tmer wll be actvated durng a call to show call duraton. · The handset wll beep f t s moved out of range whle on a call. · Press /FLASH and then use the dal pad keys to dal a number. -OR- 1. Enter the phone number first. You can press to backspace and press CHAN/REMOVE to erase dgts. 2. Press /FLASH to dal. Answer calls End calls Volume · Press any dal pad keys (except /VOL-/CID, /VOL+/ an ncomng call. and OFF) to answer · Press OFF or put the handset back to the telephone base or charger to end a call. · Press /VOL-/CID or /VOL+/ a conversaton. to adjust the lstenng volume durng Channel · Press CHAN/REMOVE to swtch to a clearer channel whle on a call. 12 www.vtechphones.com Telephone operation Call waiting If you subscrbe to call watng servce and you are on a call when a new call comes n, you wll hear a beep. The caller ID nformaton wll be dsplayed f you subscrbe to combned caller ID wth call watng servce from your local telephone company. /FLASH on the handset to put the current call on hold and answer · Press the ncomng call. · Press /FLASH at anytme to alternate between calls. Basic operation Telephone operation Temporary tone dialing If you have pulse (rotary) servce, you can change from pulse to touch tone dalng durng a call by pressng TONE*. Ths s useful f you need to send touch tone sgnals to access telephone bankng or long dstance servces. Once you have ntated your call by dalng the phone number n pulse (rotary), press TONE*. Now, all subsequent key presses wll be sent as touch tone sgnals. After you hang up, the phone wll return to pulse (rotary) dalng for the next call. www.vtechphones.com 13 Telephone operation Redial · The telephone stores the five most recently dialed telephone numbers on the redal lst. When the lst s full, the oldest entry s deleted to make room for the new entry. · Press REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to revew the redal lst. Press CHAN/REMOVE to delete the dsplayed number. · Press /FLASH, then press REDIAL/PAUSE to dal the last telephone number daled. -ORPress REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly untl the desred entry dsplays, then press /FLASH to dal the number. Find handset · Press FIND HANDSET on the telephone base to locate the handsets when the telephone s not n use and there s no handset n the telephone base. All handsets wll rng and **PAGING** wll be dsplayed on all handset screens. · Press FIND HANDSET agan or put the handset back n the telephone base to stop the pagng tone of all handsets. -ORPress OFF on the selected handset or put t back n the charger to stop the pagng tone of that partcular handset. 14 www.vtechphones.com Telephone operation Transfer an external call An external call can be forwarded to another handset durng a conversaton. 1. Whle on a call, press SELECT/X-FER on the orgnatng handset and ts screen wll show CALL TRANSFERED. 2. When the other handset rngs, press /FLASH on that handset to answer and ts screen wll show TRANSFERED CALL. 3. After the other handset has answered the transferred call, the orgnatng handset screen wll dsplay SYSTEM HS BUSY. · Press /FLASH on the orgnatng handset to cancel the call forwardng before the other handset answers the call. · If the forwarded call s not answered wthn 30 seconds, the call wll be forwarded back to the orgnatng handset. Press /FLASH on the orgnatng handset to answer the call. The call wll be dsconnected f the orgnatng handset does not answer wthn 30 seconds. Basic operation Telephone operation www.vtechphones.com 15 Telephone operation Directory · Each handset has an ndependent drectory. The drectory can store up to 20 entres (ncludng nne speed dal entres). Each entry may consst of a number up to 24 dgts and a name up to 14 characters. 1. Press PROG when the handset s not n use. The screen dsplays DIRECTORY. 2. Press SELECT. The screen dsplays ENTER NAME. 3. Use the dal pad keys to enter the name. See the Character chart on page 17. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 4. When finished, press SELECT or PROG. The screen dsplays ENTER NUMBER. 5. Use the dal pad keys to enter the telephone number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 6. Press SELECT or PROG. The screen dsplays DISTINCT RING? and the current settng. 7. Press or to choose Y (yes) f you wsh to customze ths entry or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT or PROG to confirm and you will hear a confirmation tone. Store a directory entry 16 www.vtechphones.com Telephone operation Character chart Use the dal pad keys and the chart below to enter a name (up to 14 characters). An error tone wll sound f you try to enter more than 14 characters. Each press of a partcular key causes the characters to be dsplayed n the followng order: Dal key 1 2 3 4 5 6 7 8 9 0 * # Characters by number of key presses 1 1 A D G J M P T W 0 * & , , . # B E H K N Q U X C F I L O R V Y 2 3 4 5 6 S 8 Z 9 7 2 3 4 5 6 · When you reach the end of the lst n the drectory, END OF LIST wll be shown on the screen and there wll be an error tone. · If you press a dal pad key for alphabetcal search whle n the drectory and there are no entres startng wth the letters of that key, NO DATA wll be dsplayed on the screen. Basic operation Telephone operation Review the directory 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the name you want to search. If necessary, scroll or to find the desired entry. www.vtechphones.com 17 Telephone operation Edit a directory entry 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 3. When the screen dsplays the desred entry, press 8005959511 SELECT. Then press or untl EDIT flashes. 4. Press SELECT. The screen dsplays the name and number. The cursor appears at the begnnng of the name. · Use the dal pad keys to edt the name. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 5. Press SELECT to move on to the phone number. · Use the dal pad keys to edt the number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 6. Press SELECT. The screen dsplays DISTINCT RING? and the current settng. 18 www.vtechphones.com Telephone operation 7. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry Basic operation Telephone operation 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to delete. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 8005959511 3. When the screen dsplays the desred entry, press SELECT. Then press or untl DEL (delete) flashes. 4. Press SELECT. The screen dsplays ERASE NO YES and the number. The current choice flashes. 5. Press untl YES flashes. 6. Press SELECT. You will hear a confirmation beep. www.vtechphones.com 19 Telephone operation Copy a directory entry into speed dial 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 8005959511 3. When the screen dsplays the desred entry, press SELECT. Then press or untl SPEED flashes. 4. Press SELECT. The screen dsplays ENTER 1-9. 5. Press a key (1-9) to copy ths entry from the drectory to the speed dal memory and assign the memory location. You will hear a confirmation beep. A memory locaton number (01 through 09) wll be dsplayed wth ths entry. Dial a number from the directory 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the desired entry. If necessary, scroll or to find the desired entry. 3. When the screen dsplays the desred entry, press /FLASH. 20 www.vtechphones.com Telephone operation Speed dial Your telephone can store up to nne telephone numbers wth names (up to 14 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn n the handset. · The entres stored n the speed dal memory wll be numbered 01 through 09 and share the memory n the drectory. · Press OFF at any tme to ext speed dal mode. · If the locaton s not empty, the new entry wll replace the old entry and the old entry wll be moved to a drectory locaton. Store a speed dial entry Basic operation Telephone operation 1. Press PROG when the handset s not n use and then press or untl the screen dsplays SPEED DIAL. 2. Press SELECT. The screen dsplays ENTER 1-9. 3. Press a key (1 through 9) to assgn the speed dal locaton where ths number wll be stored. The screen dsplays ENTER NAME. 4. Use the dal pad keys to enter the name (see the Character chart on page 17) and then press SELECT or PROG . · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 5. The screen dsplays ENTER NUMBER. 6. Use the dal pad keys to enter the telephone number, and then press SELECT or PROG. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 7. The screen dsplays DISTINCT RING? and the current settng. www.vtechphones.com 21 Telephone operation 8. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the entry. 9. Press SELECT or PROG to confirm. You will hear a confirmation tone. Edit a speed dial entry 1. Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. 2. When the screen dsplays the entry you want to edt, SPEED EDIT DEL press SELECT. Then press or untl EDIT flashes. 8005959511 3. Press SELECT. The screen dsplays the name and 01 number. The cursor appears at the begnnng of the name. Use the dal pad keys to edt the name. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 4. Press SELECT to move on to the phone number. Use the dal pad keys to edt the number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 5. Press SELECT. The screen dsplays DISTINCT RING? and the current settng. 22 www.vtechphones.com Telephone operation 6. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 7. Press SELECT to confirm. You will hear a confirmation tone. Delete a speed dial entry 1. Press and hold the speed dal locaton key (1-9) of the SPEED EDIT DEL desred entry when the handset s not n use. 8005959511 2. When the screen dsplays the desred entry, press 01 SELECT. Then press or untl DEL (delete) flashes. 3. Press SELECT. The screen dsplays ERASE NO YES and the number. The current choice flashes. 4. Press untl YES flashes. 5. Press SELECT. You will hear a confirmation beep. Basic operation Telephone operation Dial a speed dial number 1. Press and hold a speed dal locaton key (1-9) of the desred entry when the handset s not n use. 2. Press /FLASH to dal the dsplayed number. www.vtechphones.com 23 Telephone operation Reassign speed dial locations 1. Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. SPEED EDIT DEL 2. When the screen dsplays the desred entry, press 8005959511 SELECT. Press or untl SPEED flashes. 01 3. Press SELECT. The screen dsplays ENTER 1-9. 4. Press a key (1-9) to reassgn ths entry nto another memory locaton. You wll hear a confirmation beep. 24 www.vtechphones.com Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when already on a call. These features requre servces provded by your local telephone company. Contact your telephone company f: · you have both caller ID and call watng, but as separate servces (you may need combned servce), · you have only caller ID servce, or only call watng servce, or · you do not subscrbe to any caller ID or call watng servces but wsh to try these servces. You can use ths telephone wth regular caller ID servce, and you can use ts other features wthout subscrbng to ether caller ID or combned caller ID wth call watng servce. There may be fees for these servces, and these servces may not be avalable n all areas. The caller ID features wll work only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment. Basic operation Telephone operation www.vtechphones.com 25 Telephone operation Call log · If you answer a call before the nformaton appears on the screen, t wll not be stored n the call log. · The tme on all handsets s automatcally set and updated wth ncomng caller ID nformaton f you subscrbe to ths servce. · Due to regonal servce dfferences, the caller ID nformaton may not be avalable for every ncomng call. In addton, the callers may ntentonally block ther names and/or telephone numbers. Caller's name Caller's telephone number VTECH 800-595-9511 NEW05 6:10 AM 08/17 New call log ndcator and locaton n the call log Tme of call Date of call If you subscrbe to caller ID servce, nformaton about each caller wll be dsplayed after the first or second ring. · The call log can store up to 45 entres. · When the call log s full, the earlest entry wll be deleted to make room for new ncomng call nformaton. · CID EMPTY wll be dsplayed f there s no record n the call log. · Each handset has ts own ndependent call log. If you delete one or all call log entres from one handset, t wll not affect the call log of other handset(s). 26 www.vtechphones.com Telephone operation Review the call log 1. Press /VOL-/CID to vew the call log. 2. Press or to scroll through the entres. There wll be an error tone when you reach the end of the call log lst and the screen wll dsplay END OF LIST. · If you have programmed a home area code (page 10), only the last seven dgts of the ncomng phone numbers from that area code wll be dsplayed whle revewng the call log. Press # repeatedly to dsplay all possble dalng optons. Basic operation Telephone operation Make call log entries ready to dial Although the call log entres receved have 10 dgts (the area code plus the seven-dgt number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you dal from or store n the call log. Whle revewng the call log, press # repeatedly to dsplay dfferent dalng optons for local and long dstance numbers before dalng or savng the telephone number n the drectory. See the example on the rght. You may also press 1 repeatedly to add or remove a 1 n front of the telephone number before dalng or savng t n the drectory. See the examples on the rght. When the number dsplayed s n the correct format for dalng, press /FLASH to call the number. www.vtechphones.com 800-595-9511 1-800-595-9511 595-9511 1-595-9511 800-595-9511 1-800-595-9511 595-9511 1-595-9511 27 Telephone operation Dial a call log number 1. Press /VOL-/CID to enter the call log when the telephone s not n use. 2. Press or to select the desred entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the telephone s not n use. 2. Press or to select the desred entry. 3. Press SELECT, then DIAL flashes. 4. Press /FLASH or SELECT. 28 www.vtechphones.com Telephone operation Save a call log entry to the directory 1. Press /VOL-/CID to enter the call log when the telephone s not n use. 2. Press or to select the desred entry. If you wsh to change how the number s saved, press # repeatedly 800-595-9511 untl the desred opton dsplays. See the Make call log NEW28 5:40PM 12/30 entries ready to dial secton on page 27. 3. Press SELECT, then press or untl PROGRAM DIAL PROGRAM flashes. 800-595-9511 NEW28 4. Press SELECT agan. 5:40PM 12/30 5. Enter or edt the name f necessary. See the Character chart on page 17. · Press to move the cursor to the left or to the rght. DISTINCT RING? N 8005959511 · Press CHAN/REMOVE to erase a character. Press SELECT to move on to the phone number. 6. Edt the number f necessary. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). Press SELECT to contnue. 7. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT to confirm. You will hear a confirmation tone. www.vtechphones.com Basic operation Telephone operation 29 Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log when the telephone s not n use. 2. Press or to select the entry to be deleted. 3. Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone s not n use. The screen dsplays ERASE ALL? N Y. The current choice flashes. 2. Press untl Y (yes) flashes. 3. Press SELECT. You will hear a confirmation beep. 30 www.vtechphones.com Telephone operation Call log display screen messages Displays: PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER When: The caller s blockng the name nformaton. The caller s blockng the telephone number nformaton. The caller s blockng the name and number nformaton. Ths caller's name s unavalable. Ths caller's number s unavalable. No nformaton s avalable about ths caller. Basic operation Telephone operation www.vtechphones.com 31 Handset display screen messages Dsplays: LOW BATTERY CID EMPTY CONNECTING... DIRECTORY EMPTY MEMORY FULL XX MISSED CALLS NEW VOICEMAIL **PAGING** PHONE **RINGING** RINGER OFF SCANNING... SYSTEM HS BUSY When: The battery needs to be recharged. There are no call log entres. The cordless handset s searchng for the telephone base. There are no drectory entres. The drectory s full. There are unrevewed calls n the call log. There are new vocemal message(s) from the local telephone company. The cordless handset locator has been actvated. The handset s n use. There s an ncomng call. The handset rnger s turned off. The telephone base s searchng for another avalable channel. Another system handset s n use. 32 www.vtechphones.com Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operaton Whle n use (talkng) Whle not n use (standby*) *Handset s off the telephone base but not n use. Operatng tme Fve hours Sx days The battery needs chargng when: · A new battery s nstalled n the handset. · The handset beeps. · LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: · Use only the battery(es) provded or equvalent. To order a replacement, vst our webste at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. · Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions. · Do not open or mutlate the battery(es). Released electrolyte s corrosve and may cause burns or njury to the eyes or skn. The electrolyte may be toxc f swallowed. · Exercse care n handlng batteres n order not to create a short crcut wth conductve materals such as rngs, bracelets, and keys. The battery and/or conductor may overheat and cause burns. · Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. Appendix WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE. www.vtechphones.com 33 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all nstructons. 2. Follow all warnngs and nstructons marked on the product. 3. Unplug ths product from the wall outlet before cleanng. Do not use lqud or aerosol cleaners. Use a damp cloth for cleanng. 4. Do not use ths product near water (for example, near a bathtub, ktchen snk, or swmmng pool). 5. Do not place ths product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openngs n the back or bottom of the telephone base and handset are provded for ventlaton. To protect them from overheatng, these openngs must not be blocked by placng the product on a soft surface such as a bed, sofa or rug. Ths product should never be placed near or over a radator or heat regster. Ths product should not be placed n any area where proper ventlaton s not provded. 7. Ths product should be operated only from the type of power source ndcated on the markng label. If you are not sure of the type of power supply n your home, consult your dealer or local power company. 8. Do not allow anythng to rest on the power cord. Do not nstall ths product where the cord may be walked on. 9. Never push objects of any knd nto ths product through the slots n the telephone base or handset because they may touch dangerous voltage ponts or create a short crcut. Never spll lqud of any knd on the product. 10. To reduce the rsk of electrc shock, do not dsassemble ths product, but take t to an authorzed servce faclty. Openng or removng parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product s subsequently used. 11. Do not overload wall outlets and extenson cords. 12. Unplug ths product from the wall outlet and refer servcng to an authorzed servce faclty under the followng condtons: A. When the power supply cord or plug s damaged or frayed. B. If lqud has been splled onto the product. C. If the product has been exposed to ran or water. D. If the product does not operate normally by followng the operatng nstructons. Adjust only those controls that are covered by the operaton nstructons. Improper adjustment of other controls may result n damage and often requres extensve work by an authorzed techncan to restore the product to normal operaton. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhbts a dstnct change n performance. 13. Avod usng a telephone (other than cordless) durng an electrcal storm. There s a remote rsk of electrc shock from lghtnng. 14. Do not use the telephone to report a gas leak n the vcnty of the leak. 15. Only put the handset of your telephone next to your ear when t s n normal talk mode. 16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged nto a celng or an under-the-table/cabnet outlet. SAVE THESE INSTRUCTIONS 34 www.vtechphones.com Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. Suggestion · Make sure the battery s nstalled and charged correctly (page 3). For optmum daly performance, return the handset to the telephone base or charger after use. · Make sure the power adapter s securely plugged nto an outlet not controlled by a wall swtch. · Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. · Unplug the unt's electrcal power. Wat for approxmately 15 seconds, then plug t back n. Allow up to one mnute for the handset and telephone base to synchronze. · Charge the battery n the handset for at least 16 hours. · Remove and re-nsert the battery. If that stll does not work, t may be necessary to purchase a new battery. · Dsconnect the telephone base from the jack and plug n a workng telephone. If ths telephone does not work, the problem s probably n the wrng or the local servce. Call the local telephone company. LOW BATTERY s dsplayed on screen. · Place the handset n the telephone base or charger for rechargng. · Remove and re-nstall the battery and use t normally untl fully depleted, then recharge the handset n the telephone base or charger for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. Appendix www.vtechphones.com 35 Troubleshooting Problem The battery does not charge n the handset or the handset battery does not accept charge. Suggestion · Make sure the handset s placed n the telephone base or charger correctly. The handset CHARGE lght on the handset should be on. · Remove the battery from the handset and then re-nstall t n the handset. Put the handset back n the telephone base or charger and charge for 16 hours. · If the handset s n the telephone base or charger but the handset CHARGE lght s not on, see The CHARGE light is off n ths secton. · It may be necessary to purchase a new battery. Please see the Battery secton of ths user's manual (page 33). · The telephone mght be malfunctonng. Please see the Warranty secton of ths user's manual (page 45) for further nstructon. The CHARGE lght s off. · Clean the chargng contacts on the handset(s) and telephone base each month usng a pencl eraser or a dry non-abrasve fabrc. · Make sure the power adapter and telephone lne cord are plugged n correctly and securely. · Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one mnute for the handset and telephone base to reset. · The telephone mght be malfunctonng. Please see the Warranty secton of ths user's manual (page 45) for further nstructon. 36 www.vtechphones.com Troubleshooting Problem There s no dal tone. Suggestion · Frst, try all the above suggestons. · Move the handset closer to the telephone base. It mght be out of range. · The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. · Dsconnect the telephone base from the telephone jack and connect a dfferent telephone. If there s no dal tone on the other telephone ether, the problem s n your wrng or local servce. Contact your local telephone company. My handset dsplays CONNECTING... · Move the handset closer to the telephone base. You mght have moved out of range. Appendix www.vtechphones.com 37 Troubleshooting Problem The telephone does not rng when there s an ncomng call. Suggestion · Make sure the rnger s on (page 9). · Make sure the telephone lne cord and power adapter are plugged n properly (page 2). · The handset may be too far from the telephone base. Move t closer to the telephone base. · There may be too many extenson telephones on the telephone lne to allow all of them to rng smultaneously. Try unpluggng some of them. · If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact the local telephone company (charges may apply). · Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones. · Test a workng telephone at the telephone jack. If another telephone has the same problem, the problem s n the telephone jack. Contact your local telephone company (charges may apply). · The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. · Remove and re-nsert the battery and place the handset n the telephone base. · Wat for the handset to synchronze wth the telephone base. Allow up to one mnute for ths to take place. 38 www.vtechphones.com Troubleshooting Problem I cannot dal out. Suggestion · Frst, try all the above suggestons. · Make sure there s a dal tone before dalng. It s normal f the handset takes a second or two to synchronze wth the telephone base before producng a dal tone. Wat an extra second before dalng. · Make sure the telephone s set to the correct dal type (pulse dal or tone dal) for the servce n your area. See Dial mode on page 10 to set the dal type. · If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact your local telephone company (charges may apply). · Elmnate any background nose. Nose from a televson, rado, or other applances may cause the telephone not to dal out properly. If you cannot elmnate the background nose, first try muting the handset before dialing, or dialing from another room in your home with less background nose. Appendix www.vtechphones.com 39 Troubleshooting Problem There s nose or nterference durng a telephone conversaton. My calls cut n and out when I am usng the cordless handset. Suggestion · The handset may be out of range. Move t closer to the telephone base. · Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause nterference. Try movng the applance or telephone base to another outlet. · Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones. · If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/surge protector) nto a dfferent locaton. If ths doesn't solve the problem, re-locate your telephone or modem farther apart from each other, or use a dfferent surge protector. · The layout of your home or office might be limiting the operating range. For better reception, try movng the telephone base to a central locaton wthn the home that has fewer obstructons between the telephone base and the handset. · Dsconnect the telephone base from the telephone jack and plug n a corded telephone. If calls are stll not clear, the problem s probably n the wrng or local servce. Contact the local telephone company (charges may apply). · If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact the local telephone company (charges may apply). · If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. 40 www.vtechphones.com Troubleshooting Problem I hear other calls when usng the telephone. Suggestion · Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are stll other calls, the problem s probably n the wrng or local servce. Call your local telephone company. · Press CHAN/REMOVE to swtch to a clearer channel when on a call. · Make sure the telephone lne cord s plugged n securely. · Remove and re-nsert the battery. I hear nose n the handset, and none of the keys or buttons work. My caller ID features are not workng properly. · Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone company for ths feature to work on your telephone. · The caller may not be callng from an area whch supports caller ID. · Both you and the caller's telephone companes must use equpment whch are compatble wth caller ID servce. · If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Appendix www.vtechphones.com 41 Troubleshooting Problem The system does not receve caller ID, or the system does not dsplay caller ID durng call watng. Suggestion · Make sure you subscrbe to caller ID wth call watng features provded by the local telephone company. · The caller may not be callng from an area whch supports caller ID. · Both you and the caller's telephone companes must use equpment whch are compatble wth caller ID servce. · If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Caller ID entres do not match the numbers I need to dal. · Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt number,) n some areas, you may need to dal only seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you dal or store from the call log. · Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and long dstance numbers before dalng or savng the telephone number. 42 www.vtechphones.com Troubleshooting Problem My cordless handset beeps and s not performng normally. Suggestion · Make sure the power cord s securely plugged nto the telephone base. Plug the unt nto a dfferent workng electrcal outlet not controlled by a wall swtch. · Move the handset closer to the telephone base. It may be out of range. · Reset the telephone base by unpluggng the unt's electrcal power. Wat for 15 seconds and plug t back n agan. Allow up to one mnute for the handset and the telephone base to synchronze. · Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away from these electronc devces as possble: wreless routers, rados, rado towers, pager towers, cellular telephones, ntercoms, room montors, televsons, personal computers, ktchen applances and other cordless telephones. Common cure for electronc equpment · If the unt s not respondng normally, try puttng the handset n the telephone base. If t does not seem to respond, try the followng (n the order lsted): · Dsconnect the power to the telephone base. · Dsconnect the battery on the handset. · Wat a few mnutes before connectng the power to the telephone base. · Re-nstall the battery and place the handset n the telephone base or charger. · Wat for the handset to synchronze wth the telephone base. Allow up to one mnute for ths to take place. Appendix www.vtechphones.com 43 Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset s out of range, the handset wll dsplay CONNECTING... If there s a call whle the handset s out of range, t mght not rng, or f t does rng, the call mght not connect well when you press telephone base, then press /FLASH to answer the call. If the handset moves out of range durng a telephone conversaton, there mght be nterference. To mprove recepton, move closer to the telephone base. /FLASH. Move closer to the Maintenance Taking care of your telephone Your cordless telephone contans sophstcated electronc parts, so t must be treated wth care. Avoid rough treatment Place the handset down gently. Save the orgnal packng materals to protect your telephone f you ever need to shp t. Avoid water Your telephone can be damaged f t gets wet. Do not use the handset outdoors n the ran, or handle t wth wet hands. Do not nstall the telephone base near a snk, bathtub or shower. Electrical storms Electrcal storms can sometmes cause power surges harmful to electronc equpment. For your own safety, take cauton when usng electrcal applances durng storms. Cleaning your telephone Your telephone has a durable plastc casng that should retan ts luster for many years. Clean t only wth a soft cloth slghtly dampened wth water or a mld soap. Do not use excess water or cleanng solvents of any knd. Remember that electrcal applances can cause serous njury f used when you are wet or standng n the water. If the telephone base should fall nto the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unt out by the unplugged cords. 44 www.vtechphones.com About cordless telephones · Privacy: The same features that make a cordless telephone convenent create some lmtatons. Telephone calls are transmtted between the telephone base and the cordless handset by rado waves, so there s a possblty that the cordless telephone conversatons could be ntercepted by rado recevng equpment wthn range of the cordless handset. For ths reason, you should not thnk of cordless telephone conversatons as beng as prvate as those on corded telephones. Electrical Power: The telephone base of ths cordless telephone must be connected to a workng electrcal outlet. The electrcal outlet should not be controlled by a wall swtch. Calls cannot be made from the cordless handset f the telephone base s unplugged or swtched off, or f the electrcal power s nterrupted. Potential TV interference: Some cordless telephones operate at frequences that may cause nterference to televsons and VCRs. To mnmze or prevent such nterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If nterference s experenced, movng the cordless telephone farther away from the TV or VCR wll often reduce or elmnate the nterference. Rechargeable batteries: Ths product contans ether Nckel-cadmum or Nckel-metal hydrde rechargeable batteres. Exercse care n handlng batteres n order not to create a short crcut wth conductng materal such as rngs, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarty between the battery and the battery charger. Nickel-cadmium rechargeable batteries: Dspose of these batteres n a safe manner. Do not burn or puncture the battery. Lke other batteres of ths type, f burned or punctured, they could release caustc materal whch could cause njury. · · · · Warranty What does this limited warranty cover? The manufacturer of ths VTech Product warrants to the holder of a vald proof of purchase ("Consumer" or "you") that the Product and all accessores provded n the sales package ("Product") are free from defects n materal and workmanshp, pursuant to the followng terms and condtons, when nstalled and used normally and n accordance wth the Product operatng nstructons. Ths lmted warranty extends only to the Consumer for Products purchased and used n the Unted States of Amerca and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period ("Materially Defective Product")? Durng the lmted warranty perod, VTech's authorzed servce representatve wll repar or replace at VTech's opton, wthout charge, a Materally Defectve Product. If we repar the Product, we may use new or refurbshed replacement parts. If we choose to replace the Product, we may replace t wth a new or refurbshed Product of the same or smlar desgn. We wll retan defectve parts, modules, or equpment. Repar or replacement of the Product, at VTech's opton, s your exclusve remedy. VTech wll return the repared or replacement Products to you n workng condton. You should expect the repar or replacement to take approxmately 30 days. How long is the limited warranty period? The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to the repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty; whchever s longer. What is not covered by this limited warranty? Ths lmted warranty does not cover: 1. Product that has been subjected to msuse, accdent, shppng or other physcal damage, mproper nstallaton, abnormal operaton or handlng, neglect, inundation, fire, water or other liquid intrusion; or Appendix www.vtechphones.com 45 Warranty Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or Product to the extent that the problem experenced s caused by sgnal condtons, network relablty, or cable or antenna systems; or Product to the extent that the problem s caused by use wth non-VTech accessores; or Product whose warranty/qualty stckers, product seral number plates or electronc seral numbers have been removed, altered or rendered llegble; or Product purchased, used, servced, or shpped for repar from outsde the Unted States of Amerca or Canada, or used for commercal or nsttutonal purposes (ncludng but not lmted to Products used for rental purposes); or 7. Product returned wthout a vald proof of purchase (see tem 2 below); or 8. Charges for nstallaton or set up, adjustment of customer controls, and nstallaton or repar of systems outsde the unt. How do you get warranty service? To obtan warranty servce n the Unted States of Amerca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before callng for servce, please revew the user's manual - a check of the Product's controls and features may save you a servce call. Except as provded by applcable law, you assume the rsk of loss or damage durng transt and transportaton and are responsble for delvery or handlng charges ncurred n the transport of the Product(s) to the servce locaton. VTech wll return repared or replaced Product under ths lmted warranty. Transportaton, delvery or handlng charges are prepad. VTech assumes no rsk for damage or loss of the Product n transt. If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty. You must pay for the cost of repar and return shppng costs for the repar of Products that are not covered by ths lmted warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include "vald proof of purchase" (sales recept) dentfyng the Product purchased (Product model) and the date of purchase or recept; and 3. Provde your name, complete and correct malng address, and telephone number. Other Limitations Ths warranty s the complete and exclusve agreement between you and VTech. It supersedes all other wrtten or oral communcatons related to ths Product. VTech provdes no other warrantes for ths Product. The warranty exclusvely descrbes all of VTech's responsbltes regardng the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are lmted to one year from the date of purchase. Some states/provnces do not allow lmtatons on how long an mpled warranty lasts, so the above lmtaton may not apply to you. In no event shall VTech be lable for any ndrect, specal, ncdental, consequental, or smlar damages (ncludng, but not lmted to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of ths Product. Some states/provnces do not allow the excluson or lmtaton of ncdental or consequental damages, so the above lmtaton or excluson may not apply to you. 2. 3. 4. 5. 6. Please retain your original sales receipt as proof of purchase. 46 www.vtechphones.com FCC, ACTA and IC regulations FCC Part 15 Ths equpment has been tested and found to comply wth the requrements for a Class B dgtal devce under Part 15 of the Federal Communcatons Commsson (FCC) rules. These requrements are ntended to provde reasonable protecton aganst harmful nterference n a resdental nstallaton. Ths equpment generates, uses and can radate rado frequency energy and, f not nstalled and used n accordance wth the nstructons, may cause harmful nterference to rado communcatons. However, there s no guarantee that nterference wll not occur n a partcular nstallaton. If ths equpment does cause harmful nterference to rado or televson recepton, whch can be determned by turnng the equpment off and on, the user s encouraged to try to correct the nterference by one or more of the followng measures: · Reorent or relocate the recevng antenna. · Increase the separaton between the equpment and recever. · Connect the equpment nto an outlet on a crcut dfferent from that to whch the recever s connected. · Consult the dealer or an experenced rado/TV techncan for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equpment. Ths devce comples wth Part 15 of the FCC rules. Operaton s subject to the followng two condtons: (1) ths devce may not cause harmful nterference, and (2) ths devce must accept any nterference receved, ncludng nterference that may cause undesred operaton. Prvacy of communcatons may not be ensured when usng ths telephone. To ensure safety of users, the FCC has establshed crtera for the amount of rado frequency energy that can be safely absorbed by a user or bystander accordng to the ntended usage of the product. Ths product has been tested and found to comply wth the FCC crtera. The handset may be safely held aganst the ear of the user. The telephone base shall be nstalled and used such that parts of the user's body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more. If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp. Ths Class B dgtal apparatus comples wth Canadan ICES-003. FCC Part 68 and ACTA Ths equpment comples wth Part 68 of the FCC rules and wth techncal requrements adopted by the Admnstratve Councl for Termnal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provded to your local telephone company upon request. The plug and jack used to connect ths equpment to premses wrng and the telephone network must comply wth applcable Part 68 rules and techncal requrements adopted by ACTA. A complant telephone cord and modular plug s provded wth ths product. It s desgned to be connected to a compatble modular jack that s also complant. An RJ11 jack should normally be used for connectng to a sngle lne and an RJ14 jack for two lnes. See Installaton Instructons n the user's manual. The Rnger Equvalence Number (REN) s used to determne how many devces you may connect to your telephone lne and stll have them rng when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. Ths equpment may not be used wth Party Lnes. If you have specally wred alarm dalng equpment connected to your telephone lne, ensure the connecton of ths equpment does not dsable your alarm equpment. If you have questons about what wll dsable alarm equpment, consult your telephone company or a qualified installer. Appendix www.vtechphones.com 47