User's manual www.vtechphones.com Models: CS5111-2 CS5111-3 on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 34 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. Compatible with Hearing Aid T-Coil Congratulations T TIA-1083 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. ii Table of contents Getting started . . . . . . . . . . . . . Parts checklist . . . . . . . . . . . . . . Telephone base and charger installation . Battery installation and charging . . . . . Mounting bracket installation . . . . . . . Handset layout . . . . . . . . . . . . . . Telephone base layout . . . . . . . . . . Telephone settings . . . . . . . . . . . Date and time . . . . . . . . . . . . . . . Ringer . . . . . . . . . . . . . . . . . . . Ringer volume . . . . . . . . . . . . . . Dial mode . . . . . . . . . . . . . . . . . Home area code . . . . . . . . . . . . . Language . . . . . . . . . . . . . . . . . Clear voicemail . . . . . . . . . . . . . . Telephone operation . . . . . . . . . . Make calls . . . . . . . . . . . . . . . . Answer calls . . . . . . . . . . . . . . . End calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .6 .7 .8 .8 .9 .9 10 10 11 11 12 12 12 12 Volume . . . . . . . . . . . . . . . . Channel . . . . . . . . . . . . . . . . Call waiting . . . . . . . . . . . . . . Temporary tone dialing . . . . . . . . Redial . . . . . . . . . . . . . . . . . Find handset . . . . . . . . . . . . . Transfer an external call . . . . . . . Directory . . . . . . . . . . . . . . . Store a directory entry . . . . . . . . Character chart . . . . . . . . . . . . Review the directory . . . . . . . . . Edit a directory entry . . . . . . . . . Delete a directory entry . . . . . . . . Copy a directory entry into speed dial Dial a number from the directory . . . Speed dial . . . . . . . . . . . . . . Store a speed dial entry . . . . . . . Edit a speed dial entry . . . . . . . . Delete a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12 13 13 14 14 15 16 16 17 17 18 19 20 20 21 21 22 23 iii www.vtechphones.com Table of contents Dial a speed dial number . . . . . . Reassign speed dial locations . . . About caller ID . . . . . . . . . . . Call log . . . . . . . . . . . . . . . Review the call log . . . . . . . . . Make call log entries ready to dial . Dial a call log number. . . . . . . . Save a call log entry to the directory Delete from the call log . . . . . . . Call log display screen messages . Appendix . . . . . . . . . . . . . . Handset display screen messages . Battery . . . . . . . . . . . . . . . Important safety instructions . . . . Troubleshooting . . . . . . . . . . . Operating range . . . . . . . . . . Maintenance . . . . . . . . . . . . About cordless telephones . . . . . iv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 24 25 26 27 27 28 29 30 31 32 32 33 34 35 44 44 45 Warranty . . . . . . . . . . . FCC, ACTA and IC regulations The RBRC® seal . . . . . . . Technical specifications . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 47 48 49 50 www.vtechphones.com Getting started Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service. · To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Basic operation 1. Handsets (2 for CS5111-2, 3 for CS5111-3) 2. Telephone line cord 3. Telephone base power adapter 4. Chargers and charger adapters (1 for CS5111-2, 2 for CS5111-3) 5. Battery compartment covers (2 for CS5111-2, 3 for CS5111-3) 6. Batteries (2 for CS5111-2, 3 for CS5111-3) 7. Telephone base with mounting bracket 8. User's manual www.vtechphones.com 1 Getting started Telephone base and charger installation · Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. · The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet. Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Telephone wall jack Telephone base power adapter Electrical outlet (not controlled by a wall switch) Charger adapter DSL filter (not included) required if you have DSL high-speed Internet service Telephone line cord Charger Telephone base 2 www.vtechphones.com Getting started Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will flash on the handset screen. When fully charged, the handset battery provides approximately five hours of talk time or six days of standby time. 1. Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. Align the battery compartment cover flat against the battery compartment, then slide it upwards until it clicks into place. 4. Charge the handset by placing it in the telephone base or charger. The handset charge light will be on when charging. 1 2 3 4 · If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. · To purchase a replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Basic operation www.vtechphones.com 3 Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lift the bracket up and away from the telephone base. 1. First, insert the lower portion tabs of the mounting bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the mounting bracket into place. 2. Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and mounting bracket. Slide the telephone base down on the mounting studs until it locks into place. 3. To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward until it releases from the grooves. 4 www.vtechphones.com AC 7.5V Mounting bracket in wall mount orientation upper portion tabs Mounting bracket lower portion tabs lower groove upper grooves Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps: 1. Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base. 2. Snap the upper portion tabs of the bracket into place. 3. To remove the bracket, press both upper portion tabs firmly inward and pull the bracket upward until it is released from the grooves. Basic operation AC 7.5V www.vtechphones.com 5 Getting started Handset layout CHARGE light · On when the handset is charging in the telephone base or charger. /VOL-/CID · When the phone is not in use, press to review the call log. · Press and hold to adjust the ringer volume when in idle mode. · During a call, press to decrease the listening volume. A double beep will sound at the lowest setting. · Press to scroll down while in programming mode or reviewing the redial list. /FLASH · Press to make or answer a call. · During a call, press to receive an incoming call when you receive a call waiting alert. TONE · Press to switch to tone dialing temporarily when using the pulse service (page 13). CHAN/REMOVE · Switch to a clearer channel while on a call. · Press and hold to delete all records in the call log when the phone is not in use. · When reviewing the call log or redial list, press to delete the desired record. PROG · Press to enter programming mode while the phone is not in use. /VOL+/ · Press to display the directory when the phone is not in use. · Press and hold to adjust the ringer volume when the telephone is not in use. · During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached. · Press to scroll up while in programming mode or reviewing the redial list. SELECT/X-FER · Press to store a programming option or a directory entry. · During a call, press to transfer a call to another handset. OFF · During a call, press to hang up. · While the handset is ringing, press to silence the ringer. · Press and hold for two seconds when the telephone is not in use to erase the MISSED CALLS display. · During programming, press to exit without making changes. * # 6 www.vtechphones.com · Press repeatedly to display other dialing options when reviewing the call log (page 27). · Press to use the CLR VOICEMAIL feature from the main menu. REDIAL/PAUSE · Press repeatedly to review the redial list . · While dialing or entering numbers into the directory, press to insert a dialing pause. Getting started Getting started Telephone base layout Basic operation IN USE light · Flashes when there is an incoming call. · On when the handset is in use. VOICEMAIL light · Flashes when you have new voicemail from your telephone service provider. FIND HANDSET · Press to page all handsets. www.vtechphones.com 7 Telephone settings Date and time · In the event of a power failure, the time may need to be reset. If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each system handset. 1. Press PROG when the handset is in idle mode. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. When the month is flashing, press or until the screen displays the correct month and then press SELECT. 4. When the date is flashing, press or until the screen displays the correct date and then press SELECT. 5. When the hour is flashing, press or until the screen displays the correct hour and then press SELECT. 6. When the minute is flashing, press or until the screen displays the correct minute and then press SELECT. 7. When AM or PM is flashing, press or to choose between AM or PM and then press SELECT. You will hear a confirmation tone. 8 www.vtechphones.com Telephone settings Ringer Basic operation Telephone settings You can select from different ringers. 1. Press PROG when the handset is not in use. 2. Press or until the screen displays RINGER: and the current setting. 3. Press SELECT. The current setting flashes, and you wi ...