User manual VTECH CS5121

on purchasng your new VTech product. Before usng ths telephone, please read the Important safety instructions on page 46 of ths manual. Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com. In Canada, please vst www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognzes and encourages the use of products that save energy and help protect our envronment. We are proud to mark ths product wth the ENERGY STAR® label ndcatng t meets the latest energy effcency gudelnes. Compatible with Hearing Aid T-Coil Congratulations T TIA-1083 Telephones dentfed wth ths logo have reduced nose and nterference when used wth most T-col equpped hearng ads and cochlear mplants. The TIA-1083 Complant Logo s a trademark of the Telecommuncatons Industry Assocaton. Used under lcense. Table of contents Getting started . . . . . . . . . Parts checklst . . . . . . . . . . Telephone base nstallaton . . . Battery nstallaton and chargng . Mountng bracket nstallaton . . . Handset layout . . . . . . . . . . Telephone base layout . . . . . . Telephone settings . . . . . . . Date and tme . . . . . . . . . . . Rnger. . . . . . . . . . . . . . . Rnger volume (handset) . . . . . Dal mode . . . . . . . . . . . . . Home area code . . . . . . . . . Language . . . . . . . . . . . . . Telephone operation . . . . . . Make calls . . . . . . . . . . . . Answer calls . . . . . . . . . . . End calls . . . . . . . . . . . . . Volume . . . . . . . . . . . . . . Channel . . . . . . . . . . . . . . Call watng . . . . . . . . . . . . Temporary tone dalng . . . . . . Redal . . . . . . . . . . . . . . . Fnd handset . . . . . . . . . . . Drectory . . . . . . . . . . . . . Store a drectory entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .6 .7 .8 .8 .9 .9 . 10 . 10 . 11 . 12 . 12 . 12 . 12 . 12 . 12 . 13 . 13 . 14 . 14 . 15 . 15 Character chart . . . . . . . . . . . . Revew the drectory . . . . . . . . . Edt a drectory entry . . . . . . . . . Delete a drectory entry. . . . . . . . Copy a drectory entry nto speed dal Dal a number from the drectory . . . Speed dal . . . . . . . . . . . . . . Store a speed dal entry . . . . . . . Edt a speed dal entry . . . . . . . . Delete a speed dal entry . . . . . . . Dal a speed dal number . . . . . . . Reassgn speed dal locatons . . . . About caller ID . . . . . . . . . . . . Call log . . . . . . . . . . . . . . . . Revew the call log . . . . . . . . . . Make call log entres ready to dal . . Dal a call log number. . . . . . . . . Save a call log entry to the drectory . Delete from the call log . . . . . . . . Call log dsplay screen messages . . Answering system . . . . . . . . . Message capacty . . . . . . . . . . Actvate the answerng system . . . . Set the clock . . . . . . . . . . . . . Answerng system setup . . . . . . . Set number of rngs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . 16 . 17 . 18 . 19 . 19 . 20 . 20 . 21 . 22 . 22 . 23 . 24 . 25 . 26 . 26 . 27 . 28 . 29 . 30 . 31 . 31 . 32 . 32 . 33 . 33 www.vtechphones.com Table of contents Set telephone base rnger . . . . . Set remote access code . . . . . . Set message alert tone . . . . . . . Outgong announcement . . . . . . Play your announcement . . . . . Record your own announcement . . Delete your announcement . . . . . New message ndcaton . . . . . . Message playback . . . . . . . . . Optons durng playback . . . . . . Delete all messages . . . . . . . . Record and play memos . . . . . . Record a memo. . . . . . . . . . . Memo playback . . . . . . . . . . . Call screenng . . . . . . . . . . . Call ntercept . . . . . . . . . . . . Message wndow dsplays . . . . . Remote access . . . . . . . . . . . Appendix. . . . . . . . . . . . . . Handset dsplay screen messages . Battery . . . . . . . . . . . . . . . Important safety nstructons . . . . Troubleshootng. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 . 34 . 35 . 36 . 36 . 37 . 37 . 38 . 38 . 38 . 39 . 39 . 39 . 39 . 40 . 40 . 41 . 42 . 43 . 43 . 45 . 46 . 47 Operatng range . . . . . . . . Mantenance . . . . . . . . . . About cordless telephones . . . Warranty . . . . . . . . . . . . FCC, ACTA and IC regulatons . The RBRC ® seal . . . . . . . . Technical specifications . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 . 57 . 58 . 58 . 60 . 61 . 62 . 63 www.vtechphones.com Getting started Getting started Parts checklist Your telephone contans the followng tems. Save your sales recept and orgnal packagng n case your telephone needs warranty servce. · To purchase a replacement battery or power adapter, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. CHARGE Basic operation A BC D EF JKL MNO 1. Quck start gude PQRS TUV W XYZ TONE OPER 2. Handset 3. Telephone base wth mountng bracket 4. Telephone base power adapter 5. Battery compartment cover 6. Battery 7. Telephone lne cord 8. User's manual www.vtechphones.com 1 Getting started Telephone base installation · Use only the power adapter suppled wth ths product. To order a replacement, vst our webste at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. · The power adapter s ntended to be correctly orented n a vertcal or floor mount poston. The prongs are not desgned to hold the plug n place f t s plugged nto a celng or an under-the-table/ cabnet outlet. Install the telephone base as shown below. Make sure that the electrcal outlet s not controlled by a wall swtch. If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lnes, you must nstall a DSL filter between the telephone base and the telephone wall jack. The filter will prevent nose and caller ID problems caused by DSL nterference. Please contact your DSL service provider for more information about DSL filters. Telephone wall jack Telephone base power adapter Telephone lne cord DSL filter (not included) requred f you have DSL hgh-speed Internet servce Electrcal outlet (not controlled by a wall swtch) DC 7.5V Telephone base 2 www.vtechphones.com Getting started Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power s low, LOW BATTERY wll be dsplayed and wll flash on the handset screen. When fully charged, the handset battery provides approximately five hours of talk time or six days of standby time. 1. Insert the plug of the battery as ndcated. Make sure t s plugged securely and matches the color-coded label nsde the battery compartment. 2. Place the battery wth the label THIS SIDE UP facng up and the wres nsde the battery compartment. 3. Align the battery compartment cover flat against the battery compartment, then slde t upwards untl t clcks nto place. 4. Charge the handset by placng t n the telephone base. The handset charge lght wll be on when chargng. · If the handset wll not be used for a long perod of tme, remove the battery to prevent possble leakage. · To purchase a replacement battery, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Basic operation 1 2 3 4 CHARGE A BC D EF JKL MNO W XYZ PQRS TUV TONE OPER www.vtechphones.com 3 Getting started Mounting bracket installation Your telephone base comes wth the mountng bracket nstalled, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mountng, you wll need to remove the bracket f t s currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lft the bracket up and away from the telephone base. 1. Frst, nsert the lower porton tabs of the mountng bracket nto the lower grooves n the telephone base, then snap the upper porton tabs of the mountng bracket nto place. 2. Mount the telephone base on the wall by postonng t so the mountng studs will fit into the holes on the telephone base and mounting bracket. Slide the telephone base down on the mountng studs untl t locks nto place. 3. To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward untl t releases from the grooves. Mountng bracket lower porton tabs lower groove upper grooves upper porton tabs mddle grooves 4 Mountng bracket n wall mount orentaton www.vtechphones.com Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repostoned the bracket for wall mountng and now want to return to desktop use, follow these steps: 1. Insert the lower porton tabs of the mountng bracket nto the upper grooves of the telephone base. 2. Snap the upper porton tabs of the bracket nto place. 3. To remove the bracket, press both upper portion tabs firmly inward and pull the bracket upward untl t s released from the grooves. Basic operation www.vtechphones.com 5 Getting started CHARGE light · On when the handset s chargng n the telephone base. /VOL-/CID · When the telephone s not n use, press to revew the call log. · Press and hold whle the telephone s not n use to adjust rnger volume. · Durng a call, press to decrease the lstenng volume. A double beep wll sound at the lowest settng. · Press to scroll down whle n programmng mode or revewng the redal lst. /FLASH · Press to make or answer a call. · Durng a call, press to receve an ncomng call when you receve a call watng alert. TONE · Press to swtch to tone dalng temporarly when usng the pulse servce (page 13). CHAN/REMOVE · Swtch to a clearer channel whle on a call. · Press and hold to delete all records n the call log when telephone s not n use. · When revewng the call log or redal lst, press to delete the desred record. PROG · Press to enter programmng mode whle the telephone s not n use. Handset layout /VOL+/ · Press to dsplay the drectory when the telephone s not n use. · Press and hold adjust the rnger volume when the telephone s not n use. · Durng a call, press to ncrease the lstenng volume. A double beep wll sound when the hghest settng s reached. · Press to scroll up whle n programmng mode or revewng the redal lst. SELECT · Press to store a programmng opton or a drectory entry. OFF · Durng a call, press to hang up. · Whle the handset s rngng, press to slence the rnger. · Press and hold whle the telephone s not n use to erase the MISSED CALLS dsplay. · Durng programmng, press to ext wthout makng changes. * CHARGE A BC D EF JKL MNO PQRS TUV W XYZ # TONE OPER · Press repeatedly to dsplay other dalng optons when revewng the call log (page 26). REDIAL/PAUSE · Press repeatedly to revew the redal lst. · Whle dalng or enterng numbers nto the drectory, press to nsert a dalng pause. 6 www.vtechphones.com Getting started Getting started Telephone base layout X/DELETE · Pr e s s t o d e l ete m e s s ag e currently playng (page 38). · Press twce to delete all old messages when answerng system s not n use (page 39). /REPEAT · Press to repeat a message or press twce to play back prevous messages (page 38). IN USE light · Flashes when there s an ncomng call. · On steady whle on a call. FIND HANDSET · Press to page the handset (page 14). RECORD · Press to record a memo (page 39) or an announcement on the answerng system (page 37). CLOCK · Press to prevew the date and tme. Press agan to set the clock (page 32). Message window · Shows the status and number of messages (page 41). /SKIP · Press to skp to the nex t message (page 38). Basic operation VOL+/ VOL· Press to adjust the playback volume durng playback (page 38). /PLAY/STOP · Press to play or stop messages (page 38). ANS ON/OFF · Press to turn the answerng system on or off (page 32). SET UP · Press to enter to the set up menu (pages 33-35). ANNC · Press to enter announcement mode (pages 36-37). www.vtechphones.com 7 Telephone settings Date and time · In the event of a power falure, the tme may need to be reset. If you subscrbe to caller ID servce, the date and tme wll be set automatcally wth the next ncomng call. If you do not have caller ID servce, you can set the date and tme manually. 1. Press PROG when the handset s not n use. 2. Press or untl DATE/TIME s dsplayed. Press SELECT. 3. When the month is flashing, press or untl the screen dsplays the correct month and then press SELECT. 4. When the date is flashing, press or untl the screen dsplays the correct date and then press SELECT. 5. When the hour is flashing, press or untl the screen dsplays the correct hour and then press SELECT. 6. When the minute is flashing, press or untl the screen dsplays the correct mnute and then press SELECT. 7. When AM or PM is flashing, press or to choose between AM or PM and then press SELECT. You will hear a confirmation tone. 8 www.vtechphones.com Telephone settings Ringer Basic operation Telephone settings You can select from dfferent rngers. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays RINGER: and the current settng. 3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer. 4. Press or to select RINGER: 1, 2, 3, or 4. You wll hear a sample of each rng tone. 5. Press SELECT to confirm your selection. You will hear a confirmation tone. · If the rnger volume s set to OFF, RINGER OFF and wll be dsplayed. · Even f the rnger volume s set to OFF, the handset wll stll rng when you press FIND HANDSET. · The telephone base rnger volume s set separately. See page 34 for detals. Ringer volume (handset) You can change the rnger volume to a comfortable level or turn the rnger off. 1. Press PROG when the handset s not n use. Press or untl the screen dsplays RINGER VOL: and the current settng. 2. Press SELECT. The current setting flashes, and you will hear a sample of the rnger volume. 3. Press or to select rnger volume from OFF, LOW or HI. You wll hear a sample of the selected volume level. 4. Press SELECT to confirm your selection. You will hear a confirmation tone. -OR1. Press and hold or untl the screen dsplays RINGER VOL: and the current settng when the handset is not in use. The current setting flashes and you will hear a sample of the rnger volume. 2. Press or to select rnger volume from OFF, LOW or HI. You wll hear a sample of the selected volume level. 3. Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com 9 Telephone settings Dial mode · If, n the future, your phone servce provder requres you to dal the area code when makng a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000. · Press CHAN/REMOVE when n the home area code menu to delete the stored home area code. ___ wll be dsplayed. If you have touch tone servce, the telephone s ready for use as soon as the battery s charged. If you have pulse (rotary) servce, you wll need to change the dal mode. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays DIAL MODE: and the current settng. 3. Press SELECT. The current setting flashes. 4. Press or to select TONE or PULSE. 5. Press SELECT to confirm your selection. You will hear a confirmation tone. Home area code If you dal your local calls usng only seven dgts (area code not requred), you can program your home area code, followng the steps below. By programmng your home area code, when you receve a call wthn your local area, the telephone number wll automatcally be stored wthout the area code n the call log. 1. Press PROG when the handset s not n use. 2. Press or untl the screen dsplays HOME AREA CODE. 3. Press SELECT. The stored area code is displayed with the first digit flashing. 4. Use the dal key pad to enter the desred home area code. 5. Press SELECT to confirm. You will hear a confirmation tone. 10 www.vtechphones.com Telephone settings Language Basic operation Telephone settings 1. Press PROG when the handset s not n use. 2. Press or untl LANGUAGE s dsplayed. 3. Press SELECT. The current setting flashes. 4. Press or untl the screen dsplays the desred language (English, Espanol or Francais). 5. Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com 11 Telephone operation Make calls · The call tmer wll be actvated durng a call to show call duraton. · The handset wll beep f t s moved out of range whle on a call. · Press /FLASH and then use the dal pad keys to dal a number. -OR1. Enter the phone number first. You can press to backspace and press CHAN/REMOVE to erase dgts. 2. Press /FLASH to dal. Answer calls End calls Volume · Press any dal pad keys (except /VOL-/CID, /VOL+/ an ncomng call. and OFF) to answer · Press OFF or put the handset back to the telephone base to end a call. · Press /VOL-/CID or a conversaton. /VOL+/ to adjust the lstenng volume durng Channel · Press CHAN/REMOVE to swtch to a clearer channel whle on a call. 12 www.vtechphones.com Telephone operation Call waiting If you subscrbe to call watng servce and you are on a call when a new call comes n, you wll hear a beep. The caller ID nformaton wll be dsplayed f you subscrbe to combned caller ID wth call watng servce from your local telephone company. · Press /FLASH on the handset to put the current call on hold and answer the ncomng call. · Press /FLASH at anytme to alternate between calls. Basic operation Telephone operation Temporary tone dialing If you have pulse (rotary) servce, you can change from pulse to touch tone dalng durng a call by pressng TONE*. Ths s useful f you need to send touch tone sgnals to access telephone bankng or long dstance servces. Once you have ntated your call by dalng the phone number n pulse (rotary), press TONE*. Now, all subsequent key presses wll be sent as touch tone sgnals. After you hang up, the phone wll return to pulse (rotary) dalng for the next call. www.vtechphones.com 13 Telephone operation Redial · The telephone stores five most recently dialed telephone numbers on the redal lst. When the lst s full, the oldest entry s deleted to make room for the new entry. · Press REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to revew the redal lst. Press CHAN/REMOVE to delete the dsplayed number. · Press /FLASH, then press REDIAL/PAUSE to dal the last telephone number daled. -ORPress REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly untl the desred entry dsplays, then press /FLASH to dal the number. Find handset · Press FIND HANDSET on the telephone base to locate the handset when the telephone s not n use and the handset s not n the telephone base. The handset wll rng and **PAGING** wll be dsplayed on ts screen. · Press FIND HANDSET agan or put the handset back n the telephone base to stop the pagng tone. -ORPress OFF on the handset. 14 www.vtechphones.com Telephone operation Directory The drectory can store up to 20 entres (ncludng nne speed dal entres). Each entry may consst of a number up to 24 dgts and a name up to 14 characters. Store a directory entry 1. Press PROG when the handset s not n use. The screen dsplays DIRECTORY. 2. Press SELECT. The screen dsplays ENTER NAME. 3. Use the dal pad keys to enter the name. See the Character chart on page 16. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 4. When finished, press SELECT or PROG. The screen dsplays ENTER NUMBER. 5. Use the dal pad keys to enter the telephone number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 6. Press SELECT or PROG. The screen dsplays DISTINCT RING? and the current settng. 7. Press or to choose Y (yes) f you wsh to customze ths entry or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT or PROG to confirm and you will hear a confirmation tone. Basic operation Telephone operation www.vtechphones.com 15 Telephone operation Character chart · When you reach the end of the lst n the drectory, END OF LIST wll be shown on the screen and there wll be an error tone. · If you press a dal pad key for alphabetcal search whle n the drectory and there are no entres startng wth the letters of that key, NO DATA wll be dsplayed on the screen. Use the dal pad keys and the chart below to enter a name (up to 14 characters). An error tone wll sound f you try to enter more than 14 characters. Each press of a partcular key causes the characters to be dsplayed n the followng order: Dal key 1 2 3 4 5 6 7 8 9 0 * # Characters by number of key presses 1 1 A D G J M P T W 0 * & , , . # B E H K N Q U X C F I L O R V Y 2 3 4 5 6 S 8 Z 9 7 2 3 4 5 6 Review the directory 16 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the name you want to search. If necessary, scroll or to find the desired entry. www.vtechphones.com Telephone operation Edit a directory entry 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 3. When the screen dsplays the desred entry, press 8005959511 SELECT. Then press or untl EDIT flashes. 4. Press SELECT. The screen dsplays the name and number. The cursor appears at the begnnng of the name. · Use the dal pad keys to edt the name. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 5. Press SELECT to move on to the phone number. · Use the dal pad keys to edt the number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 6. Press SELECT. The screen dsplays DISTINCT RING? and the current settng. Basic operation Telephone operation www.vtechphones.com 17 Telephone operation 7. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to delete. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 8005959511 3. When the screen dsplays the desred entry, press SELECT. Then press or untl DEL (delete) flashes. 4. Press SELECT. The screen dsplays ERASE NO YES and the number. The current choice flashes. 5. Press untl YES flashes. 6. Press SELECT. You will hear a confirmation beep. 18 www.vtechphones.com Telephone operation Copy a directory entry into speed dial 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 3. When the screen dsplays the desred entry, press 8005959511 SELECT. Then press or untl SPEED flashes. 4. Press SELECT. The screen dsplays ENTER 1-9. 5. Press a key (1-9) to copy ths entry from the drectory to the speed dal memory and assign the memory location. You'll hear a confirmation beep. A memory locaton number (01 through 09) wll be dsplayed wth ths entry. Basic operation Telephone operation Dial a number from the directory 1. Press /VOL+/ when the handset s not n use. The screen dsplays DIRECTORY. 2. Press or to scroll through the entres stored n the drectory alphabetcally. - OR Press the dial pad key for the first letter of the desired entry. If necessary, scroll or to find the desired entry. 3. When the screen dsplays the desred entry, press /FLASH. www.vtechphones.com 19 Telephone operation Speed dial · The entres stored n the speed dal memory wll be numbered 01 through 09 and share the memory n the drectory. · Press OFF at any tme to ext the Speed dial menu. · If the locaton s not empty, the new entry wll replace the old entry and the old entry wll be moved to a drectory locaton. Your telephone can store up to nne telephone numbers wth names (up to 14 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn n each handset. 1. Press PROG when the handset s not n use and then press or untl the screen dsplays SPEED DIAL. 2. Press SELECT. The screen dsplays ENTER 1-9. 3. Press a key (1 through 9) to assgn the speed dal locaton where ths number wll be stored. The screen dsplays ENTER NAME. 4. Use the dal pad keys to enter the name (see the Character chart on page 16) and then press SELECT or PROG . · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 5. The screen dsplays ENTER NUMBER. 6. Use the dal pad keys to enter the telephone number, and then press SELECT or PROG. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 7. The screen dsplays DISTINCT RING? and the current settng. www.vtechphones.com Store a speed dial entry 20 Telephone operation 8. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the entry 9. Press SELECT or PROG to confirm. You will hear a confirmation tone. Edit a speed dial entry 1. Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. 2. When the screen dsplays the entry you want to edt, press SELECT. Then press or untl EDIT flashes. SPEED EDIT DEL 8005959511 3. Press SELECT. The screen dsplays the name and 01 number. The cursor appears at the begnnng of the name. Use the dal pad keys to edt the name. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a character. 4. Press SELECT to move on to the phone number. Use the dal pad keys to edt the number. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). 5. Press SELECT. The screen dsplays DISTINCT RING? and the current settng. 6. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 7. Press SELECT to confirm. You will hear a confirmation tone. www.vtechphones.com 21 Basic operation Telephone operation Telephone operation Delete a speed dial entry 1. Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. 2. When the screen dsplays the desred entry, press SELECT. Then press or untl DEL (delete) flashes. 3. Press SELECT. The screen dsplays ERASE NO YES and the number. The current choice flashes. 4. Press untl YES flashes. 5. Press SELECT. You will hear a confirmation beep. SPEED EDIT DEL Dial a speed dial number 1. Press and hold a speed dal locaton key (1-9) of the desred entry when the handset s not n use. 2. Press /FLASH to dal the dsplayed number. 8005959511 01 22 www.vtechphones.com Telephone operation Reassign speed dial locations 1. Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. SPEED EDIT DEL 2. When the screen dsplays the desred entry, press 8005959511 SELECT. Press or untl SPEED flashes. 01 3. Press SELECT. The screen dsplays ENTER 1-9. 4. Press a key (1-9) to reassgn ths entry nto another memory locaton. You wll hear a confirmation beep. Basic operation Telephone operation www.vtechphones.com 23 Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when already on a call. These features requre servces provded by your local telephone company. Contact your telephone company f: · you have both caller ID and call watng, but as separate servces (you may need combned servce), · you have only caller ID servce, or only call watng servce, or · you do not subscrbe to any caller ID or call watng servces but wsh to try these servces. You can use ths telephone wth regular caller ID servce, and you can use ts other features wthout subscrbng to ether caller ID or combned caller ID wth call watng servce. There may be fees for these servces, and these servces may not be avalable n all areas. The caller ID features wll work only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment. 24 www.vtechphones.com Telephone operation Call log Caller's name VTECH 800-595-9511 NEW05 Caller's telephone number New call log ndcator and locaton n the call log Tme of call 6:10 AM 08/17 Date of call If you subscrbe to caller ID servce, nformaton about each caller wll be dsplayed after the first or second ring. · The call log can store up to 45 entres. · When the call log s full, the earlest entry wll be deleted to make room for new ncomng call nformaton. · CID EMPTY wll be dsplayed f there s no record n the call log. · If you answer a call before the nformaton appears on the screen, t wll not be stored n the call log. · The tme on the handset s automatcally set and updated wth ncomng caller ID nformaton f you subscrbe to ths servce. · Due to regonal servce dfferences, the caller ID nformaton may not be avalable for every ncomng call. In addton, the callers may ntentonally block ther names and/or telephone numbers. Basic operation Telephone operation www.vtechphones.com 25 Telephone operation · If you have programmed a home area code (page 10), only the last seven dgts of the ncomng phone numbers from that area code wll be dsplayed whle revewng the call log. Press # repeatedly to dsplay all possble dalng optons. 1. Press /VOL-/CID to vew the call log when n dle mode. 2. Press or to scroll through the entres. There wll be an error tone when you reach the end of the call log lst and the screen wll dsplay END OF LIST. Review the call log Make call log entries ready to dial Although the call log entres receved have 10 dgts (the area code plus the seven-dgt number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you dal from or store n the call log. Whle revewng the call log, press # repeatedly to dsplay dfferent dalng optons for local and long dstance numbers before dalng or savng the telephone number n the drectory. See the example on the rght. You may also press 1 repeatedly to add or remove a 1 n front of the telephone number before dalng or savng t n the drectory. See the examples on the rght. When the number dsplayed s n the correct format for /FLASH to call the number. dalng, press www.vtechphones.com 800-595-9511 1-800-595-9511 595-9511 1-595-9511 800-595-9511 1-800-595-9511 595-9511 1-595-9511 26 Telephone operation Dial a call log number 1. Press /VOL-/CID to enter the call log when the handset s not n use. 2. Press or to select the desred entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset s not n use. 2. Press or to select the desred entry. 3. Press SELECT, then DIAL flashes. 4. Press /FLASH or SELECT. Basic operation Telephone operation www.vtechphones.com 27 Telephone operation Save a call log entry to the directory 1. Press /VOL-/CID to enter the call log when the handset s not n use. 2. Press or to select the desred entry. If you wsh to change how the number s saved, press # repeatedly 8005959511 untl the desred opton dsplays. See the Make call log NEW28 entries ready to dial secton on page 26. 5:40PM 12/30 3. Press SELECT, then press or untl PROGRAM flashes. DIAL PROGRAM 8005959511 4. Press SELECT agan. NEW28 5. Enter or edt the name f necessary. See the 5:40PM 12/30 Character chart on page 16. · Press to move the cursor to the left or to the rght. DISTINCT RING? N · Press CHAN/REMOVE to erase a character. 8005959511 Press SELECT to move on to the phone number. 6. Edt the number f necessary. · Press to move the cursor to the left or to the rght. · Press CHAN/REMOVE to erase a dgt. · Press REDIAL/PAUSE to nsert a dalng pause (P wll be dsplayed). Press SELECT to contnue. 7. Press or to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a wll be dsplayed wth the drectory entry. 8. Press SELECT to confirm. You will hear a confirmation tone. 28 www.vtechphones.com Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log. 2. Press or to select the entry to be deleted. 3. Press CHAN/REMOVE. You will hear a confirmation beep. Basic operation Telephone operation Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone s not n use. The screen dsplays ERASE ALL? N Y. The current choice flashes. 2. Press untl Y (yes) flashes. 3. Press SELECT. You will hear a confirmation beep. www.vtechphones.com 29 Telephone operation Call log display screen messages Displays: PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME When: The caller s blockng the name nformaton. The caller s blockng the telephone number nformaton. The caller s blockng the name and number nformaton. Ths caller's name s unavalable. UNKNOWN NUMBER Ths caller's number s unavalable. UNKNOWN CALLER No call nformaton s avalable about ths caller. 30 www.vtechphones.com Answering system Message capacity The answerng system can record up to 95 messages, dependng on the length of each message. Each ndvdual message can be up to four mnutes n length, and the total maxmum recordng tme s approxmately 12 mnutes. Messages wll reman avalable for replay untl they are deleted. Press to delete message currently playng (page 38). Press twce to delete all old messages when answerng system s not n use (page 39). Press to repeat a message. Press twce to play back prevous messages (page 38). Shows the status and number of messages (page 41). Press to record a memo (page 39) or an announcement on the answerng system (page 37). Press to skp to the next message (page 38). Press to adjust volume durng playback (page 38). Press to play or stop messages (page 38). Press to turn the answerng system on or off (page 32). Press to lsten to the set up menu (pages 33-35). Basic operation Answering system Press to set the clock (page 32). Press to enter announcement mode (pages 36-37). www.vtechphones.com 31 Answering system Activate the answering system · If you have caller ID servce the clock wll be set automatcally wth ncomng calls, but you wll need to make sure the year s correct. · Press and hold /SKIP or /REPEAT whle settng the mnutes or year to advance or decrease by ncrements of ten. The answerng system must be turned on to answer and record messages. If the answerng system s turned on, the ANS ON/OFF lght wll be on. Press ANS ON/OFF to turn the answerng system off or on. Set the clock Before playng each message, the answerng system announces the day and tme of the message receved. Before usng the answerng system, set the day, tme and year, so that messages are dated correctly. If the clock s not set before new messages are recorded, the system wll announce "Time and day not set." before each message s played to remnd you to set the clock. 1. Press CLOCK. The system announces the clock settng (e.g. day, tme and year), then announces: "To set the clock, press CLOCK." 2. Press CLOCK. The system announces the current day. 3. Press /SKIP or /REPEAT untl the system announces the correct day, then press CLOCK. The system announces the current hour. 4. Press /SKIP or /REPEAT untl the system announces the correct hour, then press CLOCK. The system announces the current mnute. 5. Press /SKIP or /REPEAT untl the system announces the correct mnute, then press CLOCK. The system announces the current year. 6. Press /SKIP or /REPEAT untl the system announces the correct year, then press CLOCK. The system announces the current clock settng and exts the clock menu. www.vtechphones.com 32 Answering system Answering system setup The answerng system uses voce prompts to gude you through the steps to set up the answerng system. Press /PLAY/STOP anytme to save and ext the SET UP menu. Set number of rings Ths feature allows you to select the number of rngs before the answerng system answers. You can choose from two, four or sx rngs or toll saver. Wth toll saver actve, the answerng system answers after two rngs when there s a new message, and after four rngs when there s no new message. To set the number of rngs: 1. Press SET UP when n dle mode and the system announces the current number of rngs settng. 2. Press /SKIP or /REPEAT untl the system announces the desred settng, then press SET UP to save the settng and go to the next settng, or press /PLAY/STOP to save and return to the dle mode. Basic operation Answering system www.vtechphones.com 33 Answering system Set telephone base ringer · The handset rnger volume s set separately. See page 9 for detals. Ths feature allows you to select the telephone base rnger volume level. 1. Press SET UP when n dle mode untl the system announces the telephone base rnger settng. There are three levels: HI (hgh), OF (off) and LO (low). 2. Press /SKIP or /REPEAT untl the system announces the desred telephone base rnger volume level, then press SET UP to save the settng and go to the next settng, or press /PLAY/STOP to save and return to the dle mode. Set remote access code A two-dgt securty code s requred to access the answerng system from any touch tone telephone. The preset code s 19. You can set the remote access code from 10 to 99. To set the remote access code: 1. Press SET UP when n dle mode untl the system announces the remote access code settng. 2. Press /SKIP or /REPEAT to change the remote access code by one, or press and hold /SKIP or /REPEAT to change t by ncrements of ten. Press SET UP to save the settng and go to the next settng, or press /PLAY/STOP to save and return to the dle mode. 34 www.vtechphones.com Answering system Set message alert tone Ths feature programs the system to beep every 10 seconds to alert you of new messages when the telephone s not n use. The tone wll stop when all new messages have been revewed. To set the message alert tone: 1. Press SET UP when n dle mode untl the system announces the message alert tone settng. 2. Press /SKIP or /REPEAT to select on or off, then press SET UP to save and go to the next settng, or press /PLAY/STOP to save and return to the dle mode. · The answerng system must be turned on for the message alert tone to functon. Basic operation Answering system www.vtechphones.com 35 Answering system Outgoing announcement · Your announcement can be up to 90 seconds n length. · Announcements shorter than two seconds wll not be recorded. The outgong announcement s the greetng callers hear when calls are answered by the answerng system. The telephone s preset wth a greetng that answers calls wth "Hello, please leave a message after the tone." You can use ths preset announcement, or replace t wth your own. Whle n the ANNC menu, press ANNC agan to ext at anytme. Play your announcement 1. Press ANNC when n dle mode and the system wll announce "Announcement. Press PLAY or press RECORD." 2. Press /PLAY/STOP to play the announcement. You can press t agan to stop playback. 36 www.vtechphones.com Answering system Record your own announcement 1. Press ANNC whle n dle mode and the system wll announce "Announcement. Press PLAY or press RECORD." 2. Press RECORD and the system announces, "Record after the tone. Press STOP when you are done." 3. After the tone, speak towards the mcrophone at the bottom front of the telephone base from about nne nches away. 4. Press /PLAY/STOP when finished. 5. The answerng system wll automatcally playback the newly recorded announcement and there will be a confirmation tone. Press /PLAY/STOP to stop the playback at anytme. 6. You can record your announcement agan by followng the steps above. 1. Press ANNC whle n dle mode and the system wll announce "Announcement. Press PLAY or press RECORD." 2. Press X/DELETE and the system wll announce "Announcement deleted." · When your announcement s deleted, calls wll be answered wth the preset announcement. Basic operation Answering system Delete your announcement www.vtechphones.com 37 Answering system New message indication · If the system has less than five minutes of recordng tme left, the remanng tme wll be announced. · If F is flashing n the message wndow, the memory s full. You wll have to delete some messages before new ones can be recorded. · Only old messages can be deleted. Messages can only be deleted after they are played. The message dsplay counter wll flash when there are new answerng system messages. If the new message alert tone s turned on, the telephone base wll beep every ten seconds when there are unrevewed messages. Message playback 1. Press /PLAY/STOP to lsten to messages. 2. Press /PLAY/STOP agan to stop playback. If you have new messages watng, you wll hear only new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first). When playback begns, the total number of messages s announced, followed by the day and time of the first message to be played. Options during playback · Press VOL+/ VOL- to adjust the speaker volume. · Press /SKIP to skp to the next message. · Press /REPEAT to repeat the message currently playng. Press /REPEAT twce to lsten to the prevous message. · Press X/DELETE to delete the current message. The system wll advance to the next message. www.vtechphones.com 38 Answering system Press X/DELETE when the system s not n use. The system wll announce " To delete all old messages, press DELETE again." Press X/DELETE agan. All prevously heard messages wll be erased and the system wll announce "All old messages deleted." Delete all messages Record and play memos Memos are your own recorded messages used as remnders for yourself or other household members usng the same answerng system. They are saved, played back and deleted the same way as the answerng system messages. Record a memo 1. Press RECORD when n dle mode. The system announces, "Record after the tone. Press STOP when you are done." 2. After the tone, speak towards the mcrophone at the bottom front of the telephone base from about nne nches away. 3. Press /PLAY/STOP when finished recording. Press /PLAY/STOP when n dle mode. See Options during playback on page 38 for other optons. · Memos shorter than one second wll not be recorded. · "Memory is full." wll be announced f you press RECORD when the memory s full. · Each memo can be up to four mnutes n length. Basic operation Answering system Memo playback www.vtechphones.com 39 Answering system Call screening If the answerng system s on, you can lsten at the telephone base to a caller leavng a message on the answerng system. If the base volume s set to 1, you wll not hear your messages as callers leave them. Call intercept When a caller s leavng a message on the answerng system and you decde to answer the call, press /FLASH. 40 www.vtechphones.com Answering system Message window displays The message counter usually dsplays the total number of memos and ncomng messages. See the lst below for explanatons of other dsplays n ths counter. Window displays: 0 1-95 0-94 (flashing) When: No messages. Total number of old message(s) recorded. Basic operation Answering system Total number of new and old messages recorded. The telephone base may have lost and reganed power. Tme and day may need to be set. Memory s full wth total number of messages recorded. Elapsed tme whle recordng memo or announcement (up to 90 seconds). Recordng tme exceeds 99 seconds. Current message number durng new message playback. Current message number durng old message playback. Current volume level whle adjustng. Current remote access code whle settng. Current number of rngs whle settng. System s answerng a call, or beng set the tme and date, or beng accessed remotely. System s beng programmed or ntalzed. 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 (flashing) 1-95 1-8 10-99 2, 4, 6, tS --- (flashing) www.vtechphones.com 41 Answering system · If you pause more than four seconds after each remote command completed, the system wll announce the help menu optons. If no remote command s entered wthn 15 seconds, the remote access call wll be automatcally dsconnected. · When the answerng system s turned off, the telephone wll answer after 10 rngs, and announce "Please enter your remote access code." A two-dgt securty code s requred to access the system remotely from any touch tone telephone that does not share the same lne wth your answerng system. The factory preset code s 19; see page 34 to change t. 1. Dal your telephone number from any touch tone telephone. 2. When the system answers and announces the greetng, enter the two-dgt securty code. If you have new messages, the system wll play them (new messages first) automatically. 3. You may also enter one of the followng remote commands. Command 1 2 3 33 4 5 *5 6 *7 8 0 Play all messages. Play only new messages. Delete the current message (durng playback). Delete all old messages. Repeat the current message (durng playback). Stop. Hear a lst of remote commands. Skp to the next message (durng playback). Record a new announcement. End the call. Turn the answerng system on or off. Function Remote access 4. Hang up or press 8 to end the call. 42 www.vtechphones.com Handset display screen messages Dsplays: CAN'T CONNECT CID EMPTY CONNECTING... DIRECTORY EMPTY LINE IN USE LOW BATTERY MEMORY FULL XX MISSED CALLS **PAGING** PARALLEL SET ON PHONE **RINGING** When: There s no power connected to the telephone base or the handset s too far away from the telephone base. There are no call log entres. The cordless handset s searchng for the telephone base. There are no drectory entres. The answerng system s n use. The battery needs to be recharged. The drectory s full. There are unrevewed calls n the call log. The cordless handset locator has been actvated. Another telephone on the same lne s n use. The handset s n use. There s an ncomng call. Appendix www.vtechphones.com 43 Handset display screen messages Dsplays: RINGER OFF SCANNING... When: The handset rnger s turned off. The telephone base s searchng for another avalable channel. 44 www.vtechphones.com Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operaton Whle n use (talkng) Whle not n use (standby*) *Handset s off the telephone base but not n use. Operatng tme Fve hours Sx days The battery needs chargng when: · A new battery s nstalled n the handset. · The handset beeps. · LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: · Use only the battery(es) provded or equvalent. To order a replacement, vst our webste at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. · Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions. · Do not open or mutlate the battery(es). Released electrolyte s corrosve and may cause burns or njury to the eyes or skn. The electrolyte may be toxc f swallowed. · Exercse care n handlng batteres n order not to create a short crcut wth conductve materals such as rngs, bracelets, and keys. The battery and/or conductor may overheat and cause burns. · Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE. Appendix www.vtechphones.com 45 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all nstructons. 2. Follow all warnngs and nstructons marked on the product. 3. Unplug ths product from the wall outlet before cleanng. Do not use lqud or aerosol cleaners. Use a damp cloth for cleanng. 4. Do not use ths product near water (for example, near a bathtub, ktchen snk, or swmmng pool). 5. Do not place ths product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openngs n the back or bottom of the telephone base and handset are provded for ventlaton. To protect them from overheatng, these openngs must not be blocked by placng the product on a soft surface such as a bed, sofa or rug. Ths product should never be placed near or over a radator or heat regster. Ths product should not be placed n any area where proper ventlaton s not provded. 7. Ths product should be operated only from the type of power source ndcated on the markng label. If you are not sure of the type of power supply n your home, consult your dealer or local power company. 8. Do not allow anythng to rest on the power cord. Do not nstall ths product where the cord may be walked on. 9. Never push objects of any knd nto ths product through the slots n the telephone base or handset because they may touch dangerous voltage ponts or create a short crcut. Never spll lqud of any knd on the product. 10. To reduce the rsk of electrc shock, do not dsassemble ths product, but take t to an authorzed servce faclty. Openng or removng parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product s subsequently used. 11. Do not overload wall outlets and extenson cords. 12. Unplug ths product from the wall outlet and refer servcng to an authorzed servce faclty under the followng condtons: A. When the power supply cord or plug s damaged or frayed. B. If lqud has been splled onto the product. C. If the product has been exposed to ran or water. D. If the product does not operate normally by followng the operatng nstructons. Adjust only those controls that are covered by the operaton nstructons. Improper adjustment of other controls may result n damage and often requres extensve work by an authorzed techncan to restore the product to normal operaton. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhbts a dstnct change n performance. 13. Avod usng a telephone (other than cordless) durng an electrcal storm. There s a remote rsk of electrc shock from lghtnng. 14. Do not use the telephone to report a gas leak n the vcnty of the leak. 15. Only put the handset of your telephone next to your ear when t s n normal talk mode. 16. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged nto a celng or an under-the-table/cabnet outlet. SAVE THESE INSTRUCTIONS 46 www.vtechphones.com Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. Suggestion · Make sure the battery s nstalled and charged correctly (page 3). For optmum daly performance, return the handset to the telephone base after use. · Make sure the power adapter s securely plugged nto an outlet not controlled by a wall swtch. · Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. · Unplug the unt's electrcal power. Wat for approxmately 15 seconds, then plug t back n. Allow up to one mnute for the handset and telephone base to synchronze. · Charge the battery n the handset for at least 16 hours. · Remove and re-nsert the battery. If that stll does not work, t may be necessary to purchase a new battery. · Dsconnect the telephone base from the jack and plug n a workng telephone. If ths telephone does not work, the problem s probably n the wrng or the local servce. Call the local telephone company. · Place the handset n the telephone base or charger for rechargng. · Remove and re-nstall the battery and use t normally untl fully depleted, then recharge the handset on the telephone base for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. LOW BATTERY s dsplayed on screen. Appendix www.vtechphones.com 47