User's manual w w w.v t e c h p h o n e s . c o m Models: CS6219/CS6219-2/ CS6219-3/CS6219-4 Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 38 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. T TIA-1083 Table of contents Getting started .........................1 Parts checklist ............................1 Telephone base and charger installation ...............................2 Battery installation and charging ..................................3 Installation options .....................4 Table top to wall mount installation ..............................4 Wall mount to table top installation ...............................5 Handset layout ...........................6 Telephone base layout ...............7 Telephone settings ..................8 Ringer volume ............................8 Ringer tone .................................8 Key tone .....................................8 LCD language ............................9 Set date/time ..............................9 Clear voicemail ...........................10 Home area code .........................10 Telephone operation ................11 Make a call ................................11 Make a predial call .....................11 Answer a call ..............................11 End a call....................................11 Speakerphone information .........11 Volume .......................................11 Mute ...........................................12 Ringer mute ................................12 Call waiting .................................12 Find handset...............................12 Chain dialing...............................13 Multiple handset use ..................14 Intercom .....................................14 Answer an incoming call during an intercom call .......................14 Share an outside call..................15 Directory .....................................16 Store a directory entry................17 Character chart ..........................18 Search the directory ...................19 i Alphabetical search ....................19 Dial a directory entry ..................19 Edit a directory entry ..................20 Delete from the directory............20 About caller ID ............................21 Call log .......................................22 Missed calls indicator ................23 Review the call log ....................23 Make a call log entry ready to dial ......................................24 Dial a call log entry ....................24 Save a call log entry to the directory ............................24 Delete from the call log ..............25 Call log display screen messages................................25 Redial list ....................................26 Dial a redial entry .......................26 Delete from redial .......................26 Appendix ...................................27 Handset display screen messages................................27 Handset and telephone base indicators ................................29 Battery ........................................30 Expand your telephone system .....................................31 Add and register a handset (optional) .................................31 Replace a handset .....................32 Troubleshooting ..........................33 Important safety instructions ......38 Operating range .........................39 Maintenance ...............................39 About cordless telephones.........40 The RBRC ® seal .........................40 Warranty .....................................41 FCC, ACTA and IC regulations ..43 Technical specifications .............45 Index ..........................................46 Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset (1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4) Wall bracket Charger and charger adapter (1 for CS6219-2, 2 for CS6219-3 and 3 for CS6219-4) Telephone line cord Telephone base power adapter Battery (1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4) Battery compartment cover (1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4) User's manual Telephone base To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377. 1 Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Charger adapter Telephone wall jack If you have DSL high speed Internet service, a DSL filter (not included) is required. Telephone line cord Telephone base power adapter Electrical outlet not controlled by a wall switch Charger Telephone base Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. 2 Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 30 for battery operating times. Battery indicators The screen is blank. Battery status Battery has no charge and the handset cannot be used. Battery has very little charge and the handset cannot be used. Battery has enough charge to be used for a short time. Action Charge until the screen shows LOW BATTERY (at least 10 minutes). Charge until the screen shows LOW BATTERY (about four minutes). Charge until the screen shows HANDSET X (about one hour). The screen shows PLACE IN CHARGER and flashes. The screen shows LOW BATTERY, flashes, and the handset beeps. The screen shows HANDSET X. Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use. 1. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. 2. Plug the battery securely into the plug inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. 5. Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges. 1 2 3 4 5 CHARGE light When the screen shows LOW BATTERY, the backlight is off. If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. To purchase replacement batteries, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. 3 Getting started Installation options Your telephone base is ready for table top use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate. Table top to wall mount installation 1. Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks into place. 2. If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall bracket hole. Route the power cord out of the bottom of the telephone. 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. 4. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie. 1 2 3 4 4 Getting started Wall mount to table top installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. See Telephone base and charger installation on page 2. 5 Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger. (Directory) Press to enter the directory when the telephone is not in use. While in a menu, press to scroll up. During a call, press to raise the listening volume. (Speakerphone) Press to switch between speakerphone and handset. /FLASH Press to make or answer a call. During a call, press to receive an incoming call when you receive a call waiting alert. 1 While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. CID (caller ID) Press to review the call log when the telephone is not in use. While in a menu, press to scroll down. During a call, press to lower the listening volume. MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. OFF/CLEAR During a call, press to hang up. While the handset is ringing, press to silence the ringer temporarily. Press and hold while the telephone is not in use to erase the missed calls indicator. During programming, press to exit without making changes. INT (intercom) Press to initiate an intercom conversation or transfer a call. MUTE/REMOVE While on a call, press to mute the microphone. While reviewing the call log or directory, press to delete an individual entry. Press to delete digits when predialing. # Press repeatedly to show other dialing options when reviewing a call log entry. REDIAL/PAUSE Press to review the redial list. While dialing or entering numbers into the directory, press and hold to insert a dialing pause. 6 Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company. FIND HANDSET Press to page all system handsets. 7 Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >RINGER VOLUME, then press MENU/SELECT. 3. Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. 4. Press MENU/SELECT to confirm your selection. >RINGER VOLUME RINGER TONE RINGER VOLUME Setting the volume to the lowest level turns off the ringer. A ringer off icon appears. Ringer tone You can choose from different ringer tones. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >RINGER TONE, then press MENU/SELECT. 3. Press or to select the desired ringer tone. A sample of each ringer tone plays as y ...