Important! Before using this telephone, please read the Important safety instructions on page 39 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada go to www.vtechcanada.com. Table of contents Installation . . . . . . . . . . . . . . . . . . . Parts checklist for i6767 . . . . . . . . . . . . Parts checklist for i6778 . . . . . . . . . . . . Parts checklist for i6787 . . . . . . . . . . . . Telephone base installation . . . . . . . . . . Install handset battery . . . . . . . . . . . . . Belt clip & headset (optional) . . . . . . . . . . Headset . . . . . . . . . . . . . . . . . . . Belt clip. . . . . . . . . . . . . . . . . . . . About caller ID . . . . . . . . . . . . . . . . . Voicemail service . . . . . . . . . . . . . . . . If you subscribe to DSL service . . . . . . . . Wall mounting bracket installation (optional) . . Desk/table bracket installation . . . . . . . . . Telephone settings . . . . . . . . . . . . . . . Handset layout . . . . . . . . . . . . . . . . . Telephone base layout . . . . . . . . . . . . . Ringer volume . . . . . . . . . . . . . . . . . Ringer melody . . . . . . . . . . . . . . . . . Key tone . . . . . . . . . . . . . . . . . . . . Language . . . . . . . . . . . . . . . . . . . . Clear voicemail . . . . . . . . . . . . . . . . . Dial type . . . . . . . . . . . . . . . . . . . . Basic operation . . . . . . . . . . . . . . . . . Make, answer, and end calls with the handset . Handset speakerphone. . . . . . . . . . . . . Mute . . . . . . . . . . . . . . . . . . . . . . Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .5 .6 .6 .6 .7 .7 .8 .9 .9 10 10 11 12 12 12 13 13 13 14 14 14 14 15 Ringer mute. . . . . . . . . . . . . . . . . . . . Call waiting . . . . . . . . . . . . . . . . . . . . Intercom . . . . . . . . . . . . . . . . . . . . . Conference call . . . . . . . . . . . . . . . . . . Transfer an external call . . . . . . . . . . . . . Toggle between external and intercom call . . . Answer an incoming call during an intercom call Find handset . . . . . . . . . . . . . . . . . . . Voicemail . . . . . . . . . . . . . . . . . . . . . Advanced operation . . . . . . . . . . . . . . . Directory . . . . . . . . . . . . . . . . . . . . . Store a directory entry . . . . . . . . . . . . . Chart of characters . . . . . . . . . . . . . . Search the directory . . . . . . . . . . . . . . Dial a directory entry . . . . . . . . . . . . . . Edit a directory entry . . . . . . . . . . . . . . Delete a directory entry . . . . . . . . . . . . Call log . . . . . . . . . . . . . . . . . . . . . . Review the call log . . . . . . . . . . . . . . Dial a call log entry . . . . . . . . . . . . . . Save an entry to the directory . . . . . . . . . Delete one or all entries . . . . . . . . . . . . Handset display screen messages. . . . . . . . Redial list . . . . . . . . . . . . . . . . . . . . . Dial from redial . . . . . . . . . . . . . . . . . Delete a redial entry . . . . . . . . . . . . . . Answering system operation . . . . . . . . . . . Message capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 15 15 16 16 17 17 17 17 18 18 18 19 20 20 20 21 21 22 22 23 24 24 25 25 25 26 26 Table of contents Answering system setup . . . . . . . Activate the answering system . . Set the clock . . . . . . . . . . . . Set number of rings . . . . . . . . Set base ringer . . . . . . . . . . . Set remote access code . . . . . Set message alert tone . . . . . . Outgoing announcement . . . . . . . Record your announcement . . . . Play your announcement . . . . . Delete your announcement . . . . Message playback . . . . . . . . . . New message indication . . . . . . Options during playback . . . . . . Delete all messages . . . . . . . . Record and play memos . . . . . . . Record a memo . . . . . . . . . . Memo playback . . . . . . . . . . Remote access . . . . . . . . . . . . Remote access commands: . . . . Commands during playback mode: Message window displays . . . . . . Handset display screen messages. . Handset and base indicators . . . . . Handset lights . . . . . . . . . . . . Base lights . . . . . . . . . . . . . . Handset icons . . . . . . . . . . . . Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 27 28 28 29 29 30 30 30 30 31 31 31 31 32 32 32 33 33 33 34 35 37 37 37 37 38 Important safety instructions . . Troubleshooting . . . . . . . . Operating range . . . . . . . . Maintenance . . . . . . . . . . About cordless telephones . . . Warranty . . . . . . . . . . . . FCC, ACTA and IC regulations . The RBRC® Seal. . . . . . . . Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 40 49 49 49 50 51 52 53 Installation Installation Parts checklist for i6767 1. Quick start guide 2. Handsets (2) 3. Telephone base with wall mounting/desktop bracket 4. Batteries (2) 5. Battery compartment covers (2) 6. Telephone line cord 7. Belt clips (2) 8. Base power adapter 9. Charger adapter 10. Charger 11. User's manual Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (2) 3. Telephone base with wall mounting/ desktop bracket · To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. Basic operation 4. Batteries (2) 5. Battery compartment covers (2) 6. Telephone line cord 7. Belt clips (2) 8. Base power adapter 9. Charger adapter 10. Charger 11. User's manual www.vtechphones.com 1 Installation · To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. Parts checklist for i6778 Quick start guide Handsets (3) Telephone base with wall mounting/ desktop bracket 4. Batteries (3) 5. Battery compartment covers (3) 6. Telephone line cord 7. Belt clips (3) 8. Base power adapter 9. Charger adapters (2) 10. Chargers (2) 11. User's manual 1. 2. 3. Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (3) 3. Telephone base with wall mounting/ desktop bracket 4. Batteries (3) 5. Battery compartment covers (3) 6. Telephone line cord 7. Belt clips (3) 8. Base power adapter 9. Charger adapters (2) 10. Chargers (2) 11. User's manual 2 www.vtechphones.com Installation Installation 1. 2. 3. Parts checklist for i6787 Quick start guide Handsets (4) Telephone base with wall mounting/ desktop bracket 4. Batteries (4) 5. Battery compartment covers (4) 6. Telephone line cord 7. Belt clips (4) 8. Base power adapter 9. Charger adapters (3) 10. Chargers (3) 11. User's manual Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (4) 3. Telephone base with wall mounting/ desktop bracket · To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. Basic operation 4. Batteries (4) 5. Battery compartment covers (4) 6. Telephone line cord 7. Belt clips (4) 8. Base power adapter 9. Charger adapters (3) 10. Chargers (3) 11. User's manual www.vtechphones.com 3 Installation · Use only the AC power adapter supplied with this telephone. · This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet. Telephone base installation It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below. · Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords through slots and plug the power adapter into an electrical outlet not controlled by a wall switch. · Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Route the telephone line cord through slot, then plug the other end of the cord into the modular wall telephone outlet. Plug the telephone line cord into a telephone jack. Plug power adapter into an electrical outlet not controlled by a wall switch. 4 www.vtechphones.com Installation Installation Install handset battery · Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the color-coded label. · Place the battery in the compartment with the wires in the upper left corner. · Position the battery compartment cover and slide it towards the unit until it clicks into place. · For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. · If the handset will not be used for a prolonged period, remove the battery to prevent possible leakage. · To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. · After you install the battery, there may be enough power for short calls. Basic operation www.vtechphones.com 5 Installation · To purchase a headset, visit us on the web at www.vtechphones. com or call VTech Customer Service at 1 (800) 5959511. In Canada, go to www. vtechcanada.com. or call 1 (800) 2677377. · Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality. · If the sound quality of the headset is poor, try unplugging it, and firmly plugging it in again. Belt clip & headset (optional) For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Headset Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber flap). Belt clip Align the pins on the inside edge of the clip with the notches on the sides of the handset. 6 www.vtechphones.com Installation Installation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you're already on a call. These features require services provided by your local telephone company. Contact your telephone company if: · you have both caller ID and call waiting, but as separate services (you may need combined service), · you have only caller ID service, or only call waiting service, or · you do not subscribe to any caller ID or call waiting services but wish to try these services. You can use this telephone with regular calle ...