User manual VTECH IA5863

Table of contents Before you begn . . . . . . . . . . . . . . . . . . . . . 1 Parts checklst . . . . . . . . . . . . . . . . . . . . . 1 Installaton . . . . . . . . . . . . . . . . . . . . . . . . 2 Connect power and telephone lne cords . . . . . . . 2 Choose locaton . . . . . . . . . . . . . . . . . . . . 3 Install handset battery . . . . . . . . . . . . . . . . . 3 Wall mountng . . . . . . . . . . . . . . . . . . . . . 4 Desk/table bracket nstallaton . . . . . . . . . . . . 4 If you subscrbe to DSL servce . . . . . . . . . . . . 5 Belt clp . . . . . . . . . . . . . . . . . . . . . . . . 5 Check for dal tone . . . . . . . . . . . . . . . . . . 6 Charge the handset battery . . . . . . . . . . . . . . 6 Language . . . . . . . . . . . . . . . . . . . . . . . 6 Set the dal mode . . . . . . . . . . . . . . . . . . . 6 Set handset date and tme . . . . . . . . . . . . . . 7 Handset rnger style . . . . . . . . . . . . . . . . . . 7 Set rnger volume . . . . . . . . . . . . . . . . . . . 7 Telephone operaton . . . . . . . . . . . . . . . . . . . 8 Handset layout . . . . . . . . . . . . . . . . . . . . 8 Telephone base layout . . . . . . . . . . . . . . . . 9 Handset operaton . . . . . . . . . . . . . . . . . . .10 Telephone base operaton . . . . . . . . . . . . . .12 Temporary tone dalng . . . . . . . . . . . . . . . .13 Headset jack . . . . . . . . . . . . . . . . . . . . .13 Operatng range . . . . . . . . . . . . . . . . . . . .14 Drectory . . . . . . . . . . . . . . . . . . . . . . . . 15 Store a drectory entry . . . . . . . . . . . . . . . . .15 Edt a drectory entry . . . . . . . . . . . . . . . . .16 Erase a drectory entry . . . . . . . . . . . . . . . .17 Move a drectory entry to the speed dal . . . . . . .17 Dal a drectory number . . . . . . . . . . . . . . . .18 Speed dal . . . . . . . . . . . . . . . . . . . . . . . . 19 Store a speed dal entry . . . . . . . . . . . . . . . .19 Edt a speed dal entry . . . . . . . . . . . . . . . .20 Delete a speed dal entry . . . . . . . . . . . . . . .21 Dal a speed dal number . . . . . . . . . . . . . . .21 Reassgn locatons n speed dal . . . . . . . . . . .21 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22 About call hstory (caller ID) . . . . . . . . . . . . . .23 Revew call hstory . . . . . . . . . . . . . . . . . .23 Delete records from call hstory . . . . . . . . . . . .24 Delete a specific call . . . . . . . . . . . . . . . . .24 Delete all calls . . . . . . . . . . . . . . . . . . . . .24 Dal a dsplayed number . . . . . . . . . . . . . . .24 Store a call hstory record n the drectory . . . . . . .24 Dsplay screen messages . . . . . . . . . . . . . . .25 Answerng system operaton . . . . . . . . . . . . . . 26 Audble ndcators . . . . . . . . . . . . . . . . . . .26 Settng the clock . . . . . . . . . . . . . . . . . . . .26 About announcements . . . . . . . . . . . . . . . .26 Answerng system layout . . . . . . . . . . . . . . .27 Record your announcement . . . . . . . . . . . . . .27 Revew your announcement . . . . . . . . . . . . .27 Delete your announcement . . . . . . . . . . . . . .27 Answerng system setup . . . . . . . . . . . . . . .28 Feature summary . . . . . . . . . . . . . . . . . . .28 Lsten to, save & delete messages . . . . . . . . . .29 Call screenng/ntercept . . . . . . . . . . . . . . . .29 Record a memo . . . . . . . . . . . . . . . . . . . .30 Remote access . . . . . . . . . . . . . . . . . . . .32 www.vtechphones.com Voce menu . . . . . . . . . . . . . . . . . . . . . .32 Remote access commands . . . . . . . . . . . . . .32 Telephone operaton . . . . . . . . . . . . . . . . . . 34 Dsplay screen messages . . . . . . . . . . . . . . .34 Batteres . . . . . . . . . . . . . . . . . . . . . . . . 35 Battery care and performance . . . . . . . . . . . .35 Replacng the handset battery . . . . . . . . . . . .35 Troubleshootng . . . . . . . . . . . . . . . . . . . . . 36 Mantenance . . . . . . . . . . . . . . . . . . . . . . 46 Lmted Warranty . . . . . . . . . . . . . . . . . . . . 46 Important safety nstructons . . . . . . . . . . . . . . 48 FCC, ACTA and IC regulatons . . . . . . . . . . . . . 49 The RBRC® seal . . . . . . . . . . . . . . . . . . . . 50 Technical specifications . . . . . . . . . . . . . . . . . 51 Index . . . . . . . . . . . . . . . . . . . . . . . . . . 52 www.vtechphones.com NEED HELP? Ths user's manual has all the feature operaton and troubleshootng you need to nstall and operate your new VTech phone . Please take the tme to revew thoroughly to ensure proper nstallaton of ths VTech nnovatve and feature rch product . You can also vst our webste at www .vtechphones .com for support, shoppng, and everythng new at VTech . In Canada go to www .vtechcanada .com . Getting started Before you begin Parts checklist · Important! Before usng ths telephone, please read the Important Safety Instructions on page 48 . · Telephone base wth wall mountng/desktop bracket · Handset · Battery cover · Telephone lne cord · Base power adapter · Belt clp · Battery · User's manual To order a replacement battery go to www .vtechphones .com or call VTech Communcatons, Inc . at 1 (800) 595-9511 n the Unted States . In Canada, go to www .vtechcanada .com or call 1 (800) 267-7377 . Telephone base wth wall mountng/desktop bracket SELECT Battery cover Handset Telephone lne cord Base power adapter Belt clp Battery User's manual www.vtechphones.com 1 Installation · Install the telephone base away from electronc equpment such as personal computers, televson sets or mcrowave ovens . Avod excessve heat, cold, dust or mosture . · Connect the power and telephone lne cords to the undersde of the telephone base as llustrated . · Plug the AC adapter nto an electrcal outlet . If the battery has not been prevously charged, place the handset n the telephone base, and allow t to charge for 16 hours . · Ths power unt s ntended to be correctly orentated in a vertical or floor mount poston . The prongs are not desgned to hold the plug n place f t s plugged nto a celng or an under the table/cabnet outlet . Connect power and telephone line cords Install the telephone base as shown below . Choose a central locaton wthn the home, away from any electronc equpment and applances such as personal computers, computer routers, televson sets, mcrowave ovens, and refrgerators . Avod excessve heat, cold, dust or mosture . Plug the telephone lne cord nto a telephone jack . Standard electrcal outlet Modular telephone jack 2 www.vtechphones.com Getting started Installation Choose location For maxmum performance of your cordless telephone system: 1 . Choose a central locaton for your telephone base . 2 . Install your telephone base and handset away from electronc equpment, such as personal computers, televson sets and mcrowave ovens . 3 . In locatons where there are multple cordless telephones, separate telephone bases as much as possble . 4 . Install your telephone equpment away from heat sources and sunlght . 5 . Avod excessve mosture, dust or extreme cold . 1 2 Install handset battery · Use only the provded VTech battery, or equvalent . To order a replacement battery go to www . vtechphones . com or call VTech Communcatons, Inc . at 1 (800) 595-9511 n the Unted States . In Canada, go to www .vtechcanada . com or call 1 (800) 267-7377 . a) Algn the two holes n the plug wth the socket pns n the handset battery compartment, matchng the red and black wres to the color-coded label . Snap the plug nto place . Put the battery nto the compartment . b) Place the battery n the compartment wth the wres tucked nsde . c) Replace cover by sldng t up nto place . d) The battery may have enough power for short calls . For best performance, put the handset n the telephone base and charge the battery for at least 16 hours . www.vtechphones.com 3 Installation Wall mounting bracket installation (optonal) Your telephone base comes wth the wall mountng/desktop bracket nstalled, ready for desktop use . If you prefer to mount your telephone on the wall (optonal), t s desgned to mount on a standard telephone wall plate . For wall mountng, follow these nstructons: · Frst, nsert the lower porton tabs of the wall mountng/desktop bracket nto the lower grooves n the telephone base, then snap the upper porton tabs of the bracket nto place . · Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mountng/desktop bracket . Slde the telephone base down on the mountng studs untl t locks nto place . · To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward untl t release from the grooves . upper portion tab lower portion tab lower groove upper grooves Desk/table bracket installation To place your telephone base on a desk or table, nsert the wall mountng/desktop bracket . · Insert the lower porton tabs of the bracket nto the upper grooves of the telephone base . · Snap the upper porton tabs of the bracket nto place . · To remove the bracket, press both upper porton tabs frmly nward and pull the bracket upward untl t s released from the grooves . 4 www.vtechphones.com Getting started Installation If you subscribe to DSL service: If you receve hgh speed nternet servce through your phone lne (commonly referred to as DSL), and you are experencng nterference durng conversatons and/or your caller ID features aren't functonng properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL filter. Telephone lne cord DSL filter (For DSL users) To sngle telephone jack (RJ11C) Belt clip (optonal) To attach To remove www.vtechphones.com 5 Installation Check for dial tone · If the phone wll not be used for a long perod of tme, remove the battery to prevent battery damage . · If you have any trouble nstallng your phone, please vst our webste at www .vtechphones . com . After the batteres are charged, pck up the handset and press TALK; you should hear a dal tone . If you do not, refer to the Troubleshooting secton n the back of ths user's manual . The battery may have enough power for short calls . Place the handset n the base, NEEDS RECHARGING wll appear on the handset (f the battery s very low) . For best performance, charge the battery for at least 16 hours before usng your telephone . · Press PROG, then press or untl LANGUAGE s dsplayed . Press SELECT . · The current settng blnks . Press or untl the screen dsplays the correct language (Englsh, Espanol and Francas) . · Press SELECT to save your selecton . If you have touch tone servce, the phone s ready to use as soon as the battery s charged . If you have pulse (rotary) servce, you'll need to change the dal mode . · Press PROG. · Press or untl the screen dsplays DIAL MODE: and the current settng . · Press SELECT. The current settng blnks . · Press or to select TONE or PULSE. · Press SELECT to save . Charge the handset battery Language Set the dial mode 6 www.vtechphones.com Getting started Installation Set handset date and time If you subscrbe to caller ID service, the date and time will be set automatically with the first incoming call. · In the event the If you do not have caller ID servce, you can set the date and tme manually: battery loses all · Press PROG, then press or untl DATE/TIME s dsplayed . Press SELECT. of ts power or s · The month is flashing. Press or untl the screen dsplays the correct month . Press SELECT . removed, the tme settng wll be lost . · The day is flashing. Press or untl the screen dsplays the correct day . Press SELECT. · The hour is flashing. Press or untl the screen dsplays the correct hour . Press SELECT. · The minute is flashing. Press or untl the screen dsplays the correct mnute . Press SELECT. · AM or PM is flashing. Press or to choose between AM or PM. Press SELECT. Handset ringer style You can select from four dfferent handset rnger styles, or turn the rnger off . 1 . Wth the handset n dle (off) mode, press PROG . 2 . Press or untl the screen dsplays RINGER: and current settng . 3 . Press SELECT . The current settng blnks, and you wll hear a sample of the rng . 4 . Press or to select RINGER: 1, 2, 3, 4 or OFF . You wll hear a sample of each rng tone . 5 . Press SELECT to choose the dsplayed rnger settng . Set ringer volume You can select from two dfferent handset rnger volume, or turn the rnger off . 1 . Begn wth the handset n dle (off) mode . 2 . Press and hold or untl the screen dsplays OFF LOW HIGH . 3 . The current settng blnks, and you wll hear a sample of the rng volume . 4 . Press or to select rnger volume: OFF LOW HIGH . You wll hear a sample of each rng tone . 5 . Press SELECT to choose the dsplayed rnger settng . www.vtechphones.com 7 Telephone operation Handset layout 1 . TALK 2 . FLASH 3 . CHAN (channel) 4 . REMOVE 5 . ANSWER A CALL 6 . /CID (caller ID) VOL/VOL + 1,2 SELECT 6 8 7 7 . SELECT 8 . OFF 9 . REDIAL/PAUSE 10 . PROG (program) 3,4 5 9 10 8 www.vtechphones.com Telephone operation Telephone base layout 11 . CHARGE/IN USE 12 . MESSAGE WINDOW 13 . ANS ON/OFF 14 . PLAY/STOP 15 . REPEAT/ 16 . SKIP/ 17 . DELETE 18 . VOL / 19 . CLOCK 20 . SETUP 21 . ANNC (announcement) 22 . RECORD 23 . FIND HANDSET 19 20 21 22 23 11 17 18 16 15 14 12 13 Basic operation www.vtechphones.com 9 Telephone operation Handset operation · Whenever the phone s n use, the call tmer wll be shown at the top rght corner . Making calls · Press TALK/FLASH, then dal the number . -- OR -- Dal the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH . · To answer a call, press TALK/FLASH . · To end a call, press OFF . Ending calls · Press OFF to end your call . -- OR -- Put the handset on the telephone base to end your call . Answering calls · Press any key to answer a call (except OFF, or ) . FLASH Durng a call, press TALK/FLASH to receve an ncomng call, f call watng s actvated . CHAN Press CHAN to swtch to a clear channel whle on a call . REMOVE When vewng the call log, press to delete the current record dsplayed . Whle handset s n dle mode, press and hold to delete all records n the call log . /CID and /DIR /CID VOL· Whle on a call, press to decrease the volume . A double beep wll sound when you reach the lowest settng . 10 www.vtechphones.com Telephone operation · · Whle phone s not n use, press to dsplay caller ID nformaton . Whle enterng names or numbers nto memory, press then press CHAN/REMOVE to delete last character entered . /VOL+ · Whle on a call, press to ncrease the volume . A double beep wll sound when you reach the hghest settng . · Whle phone s not n use, press to dsplay drectory entres . · Whle enterng names, press twce to add a space . SELECT Press to confirm an entry of operation, or to select highlighted item from menu. OFF Durng a call, press to hang up . Whle usng menu, press to cancel an operaton or ext the menu dsplay . REDIAL/PAUSE Press to vew redal number . Press t agan to delete the redal number . Press to nsert a dalng pause whle enterng a number . PROG Wth the handset n dle (on-hook), press to enter programmng mode . VOL Durng a call, press or to adjust the lstenng volume to a comfortable level . Basic operation www.vtechphones.com 11 Telephone operation Telephone base operation CHARGE/IN USE · Flashes n unson wth an ncomng call's rngng . · Flashes slowly when the handset s n use . · Glows steadly when the handset s chargng . MESSAGE WINDOW Indcates the status of answerng machne . Shows the number of message recorded n the malbox . ANS ON/OFF Set the answerng machne to answer an ncomng call . PLAY/STOP · Play back recorded messages n malbox . · Stop message playback . REPEAT/ Repeat or playback the prevous message durng playback or move to prevous settng when n SETUP mode . SKIP/ Skp forward a message durng playback or move to next settng n SETUP mode . DELETE Delete one or all messages . / Increase/decrease speaker volume . CLOCK Press to announce the current tme . Press agan to enter clock set mode . SETUP To set varous answerng machne features . For detals, please refer to the Answering system operation secton . ANNC Enter announcement mode . Press agan to qut . 12 www.vtechphones.com Telephone operation Temporary tone dialing If you have pulse (rotary) dalng, you can change from dal pulse to touch tone dalng durng a call by pressng *TONE . Ths s useful f you need to send touch tone sgnals for access to telephone bankng or long dstance servces . 1 . Press TALK/FLASH. 2 . Press TONE* . 3 . Dal the number . 4 . After you hang up, the phone automatcally returns to pulse dalng . Basic operation Headset jack You can use ths telephone handsfree when you nstall any VTech 2 .5 mm headset, purchased separately . Plug the headset nto the jack located on the rght sde of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. To purchase a headset, vst us on the web at www .v techphones .com or call us at 1-800-595-9511 . In Canada, go to www .v techcanada .com or call us at 1-800-267-7377 . SELECT www.vtechphones.com 13 Telephone operation Operating range · To purchase a headset, vst us on the web at www . vtechphones .com . In Canada go to www .vtechcanada . com . Ths cordless telephone operates wthn the maxmum power allowed by the Federal Communcatons Commsson (FCC) . Even so, ths handset and telephone base can communcate over only a certan dstance - whch can vary wth the locatons of the telephone base and handset, the weather, and the construction of your home or office. If you receive a call while you are out of range, the handset mght not rng or f t does rng, the call mght not connect when you press TALK. Move closer to the telephone base, then press TALK to answer the call . If you move out of range durng a phone conversaton, you mght hear nose or nterference . To mprove recepton, move closer to the telephone base . If you move out of range wthout pressng OFF, your phone wll be left off the hook . To hang up properly, walk back nto range, perodcally pressng OFF. 14 www.vtechphones.com Directory Your phone can store 20 (ncludng the nne speed dal entres) telephone numbers wth names (up to 15 characters for the name and 24 dgts for the number n each locaton) n the handset . Store a directory entry 1 . Press PROG . The screen dsplays DIRECTORY . 2 . Press SELECT . The screen dsplays ENTER NAME . 3 . Usng the chart below, enter up to 15 characters for the name you're storng wth the number . Press then press CHAN/REMOVE to backspace and make correctons; press to advance or press t twce to add a space . Chart of characters 3 Tmes 4 Tmes C F I L O R V Y 2 3 4 5 6 S 8 Z 9 7 · Press OFF at any tme to ext the drectory . · When the memory s full the screen wll dsplay MEMORY FULL, an error tone sounds and you wll not be able to store a new number untl you delete a stored number to make room for another entry . · When you access the drectory and there are no entres, DIRECTORY EMPTY wll dsplay on the handset screen . Basic operation Dal Key 1 2 3 4 5 6 7 8 9 0 * # Once 1 A D G J M P T W 0 * & Twce B E H K N Q U X 5 Tmes 6 Tmes ` , - . # 4 . When you finish entering the name, press SELECT or PROG . The screen dsplays ENTER NUMBER . www.vtechphones.com 15 Directory · When you reach the end of the lst n the drectory, END OF LIST wll be shown on the screen . · When you are usng the dal pad key(s) to search for a drectory entry and there s not an entry for that letter, NO DATA wll be shown on the handset dsplay . 5 . Enter the telephone number . Press then press CHAN/REMOVE to backspace and make correctons . Press REDIAL/PAUSE to store a pause f necessary . A P wll be shown n the dsplay . -- OR -- Press REDIAL/PAUSE to dsplay the last number daled from ths handset . 6 . Press SELECT or PROG . The screen dsplays DISTINCT RING? and the current settng . 7 . Press or to choose Y (yes) f you wsh the phone to alert you to calls from ths number by changing to a distinctive ringer after the first ring. Choose N for a normal rnger . 8 . Press SELECT or PROG to confirm. If you chose Y n step 7, a wll be dsplayed wth the drectory entry . Edit a directory entry 1 . Press . The screen dsplays DIRECTORY . 2 . Press or to scroll alphabetcally through entres stored n drectory . -- OR -- Press the dial pad key for the first letter of the entry you want to edit. 3 . When the screen dsplays the entry you want to edt, press SELECT . Then press EDIT flashes. SPEED EDIT ERASE 8005959511 or untl 4 . Press SELECT. The screen dsplays the name and number . The cursor appears at the begnnng of the name . Press CHAN/REMOVE or press and the dal pad keys to edt the name . Press SELECT to confirm and move on to edit the number. Press CHAN/REMOVE to backspace or press to move to the next dgt to make correctons . Press SELECT to confirm and move to edt the dstnctve rng settng . 5 . Press SELECT to save the edted nformaton . 16 www.vtechphones.com Directory Erase a directory entry 1 . Press . The screen dsplays DIRECTORY . 2 . Press or to scroll alphabetcally through entres stored n drectory . -- OR -- Press the dial pad key for the first letter of the entry you want to delete. 3 . When the screen dsplays the entry you want to delete, press SELECT . Then press ERASE flashes. SPEED EDIT ERASE 8005959511 or untl Basic operation 4 . Press SELECT. The screen dsplays ERASE NO YES and the number . The current choce flashes. 5 . Press untl YES flashes. 6 . Press SELECT. You'll hear a confirmation beep. Move a directory entry to the speed dial 1 . Press . The screen dsplays DIRECTORY . 2 . Press or to scroll alphabetcally through entres stored n drectory . -- OR -- Press the dial pad key for the first letter of the entry you want to move. 3 . When the screen dsplays the entry you want to move, press SELECT. Then press SPEED flashes. SPEED EDIT ERASE 8005959511 or untl www.vtechphones.com 17 Directory 4 . Press SELECT. The screen dsplays ENTER 1-9 . 5 . Press the key (1-9) to move ths entry from the normal drectory to the speed dal memory and assign the memory location. You'll hear a confirmation beep. A memory location number (1 through 9) wll be dsplayed wth ths entry . Dial a directory number 1 . Press . The screen dsplays DIRECTORY . 2 . Press or to scroll alphabetcally through entres stored n drectory . -- OR -- Press the dial pad key for the first letter of the entry you want to dial. 3 . When the screen dsplays the entry you want to dal, press TALK/FLASH . 18 www.vtechphones.com Speed dial Your phone can store up to nne telephone numbers wth names (up to 15 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn (numbered 1 through 9) n the handset . These numbers can be daled wth two button presses . You can also store telephone numbers wth names alphabetcally n the drectory . See Telephone directory for nstructons . · The entres you store n speed dal memory wll be marked wth 01 through 09 and also dsplay n the drectory . · Press OFF at any tme to ext speed dal mode . Store a speed dial entry 1 . Press PROG . Then press or untl the screen dsplays SPEED DIAL. 2 . Press SELECT . The screen dsplays ENTER 1-9 . 3 . Press the key (1 through 9) to assgn the speed dal locaton ths number wll be stored . The screen dsplays ENTER NAME . 4 . Usng the chart below, enter up to 15 characters for the name you're storng . If you try to enter more than 15 characters, you'll hear an error tone . Press then press CHAN/REMOVE to backspace and make correctons; press to advance or press t twce to add a space . Chart of characters Dal key 1 2 3 4 5 6 7 8 9 0 * # Once 1 A D G J M P T W 0 * & ` , . # B E H K N Q U X C F I L O R V Y 2 3 4 5 6 S 8 Z 9 7 Basic operation Twce 3 tmes 4 tmes 5 tmes 6 tmes www.vtechphones.com 19 Speed dial · If the locaton s not empty, your new entry wll be stored n place of the old and the entry wll be moved to a drectory locaton . 5 . After you enter the name, press SELECT or PROG. The screen dsplays ENTER NUMBER . 6 . Enter the telephone number . Use then press CHAN/REMOVE to backspace and make correctons . Press REDIAL/PAUSE to enter a pause f necessary . A P wll be shown wth the entry . -- OR -- Press REDIAL/PAUSE to dsplay the last number (up to 24 dgts long) daled from ths phone . 7 . Press SELECT or PROG to store your entry . The screen dsplays DISTINCT RING? and the current settng . 8 . Press or to choose Y (for yes) f you wsh the phone to alert you to calls from ths number by assigning a distinctive ringer after the first ring. Choose N for a normal rnger . 9 . Press SELECT or PROG to confirm. If you chose Y n step 8, a wll be dsplayed wth the entry . Edit a speed dial entry 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to edt . 2 . When the screen dsplays the entry you want to edt, press SELECT . Then press EDIT flashes. SPEED EDIT ERASE 8005959511 01 or untl 3 . Press SELECT . The screen dsplays the name and number . The cursor appears at the begnnng of the name . Press CHAN/REMOVE or press and the dal pad keys to edt the name . Press SELECT to move on to edt the number . Press CHAN/REMOVE to backspace or press to move to the next dgt to make correctons . Press SELECT to move on to edt the dstnctve rng settng . Press or to choose Y (for yes) f you wsh the phone to alert you to calls from ths number by assigning a distinctive ringer after the first ring. Choose N for a normal ringer. 4 . Press SELECT to save the edted nformaton . 20 www.vtechphones.com Speed dial Delete a speed dial entry 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to delete . 2 . When the screen dsplays the entry you want to delete, press SELECT. Then press ERASE flashes. SPEED EDIT ERASE 8005959511 01 or untl · Whenever the phone s n use, call tmer wll be shown at the top rght corner . 3 . Press SELECT . The screen dsplays ERASE NO YES and the number . The current choce flashes. 4 . Press untl YES flashes. 5 . Press SELECT. You'll hear a confirmation beep. Basic operation Dial a speed dial number 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to dal . 2 . Press TALK to dal the dsplayed memory number . 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to reassgn . 2 . When the screen dsplays the entry you want to reassgn, press SELECT . Press SPEED flashes. SPEED EDIT ERASE 8005959511 01 Reassign locations in speed dial or untl 3 . Press SELECT . The screen dsplays ENTER 1-9 . 4. Press the keys (1-9) to reassign this entry into another memory location. You'll hear a confirmation beep . www.vtechphones.com 21 Caller ID Your phone has a caller ID (CID) wth call watng feature that works wth servce from your local phone servce provder . Caller ID wth call watng lets you see who's callng before you answer the phone, even when you're on another call . You may need to change your phone servce to use ths feature . Contact your phone servce provder f: · · · You have both caller ID and call watng, but as separate servces (you may need combned servce) . You have only caller ID servce, or only call watng servce . You don't subscrbe to any caller ID or call watng servces . You can use ths product wth regular caller ID servce, and you can use ths product's other features wthout subscrbng to ether caller ID or combned caller ID wth call watng servce . There are fees for caller ID servces, and they may not be avalable n all areas . Ths product can provde nformaton only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment . 22 www.vtechphones.com Caller ID Caller's telephone number Caller's name VTECH 1-234-567-8900 NEW * Ths party has called more than once 06 6:10PM 07/17 Poston of call n call hstory and new call ndcator · If you answer a call before the nformaton appears on the screen, t wll not be n the call hstory . · Press OFF at any tme to ext call hstory . Basic operation Tme of call Date of call About call history (caller ID) Your phone can store up to 45 calls n ts caller ID (CID) memory . When the memory s full, the oldest call wll automatcally be deleted to make room for new ncomng call nformaton . For each call that comes in, the screen displays the following information between the first and second rngs: · · · · Your caller's name (15 letters are sent by your telephone company) . The caller's area code and telephone number . The tme and date of the call . The repeat tag (*) n the upper rght corner, ndcatng the party has called more than once . (CID) to vew call hstory . to scroll through records n call hstory . Review call history 1 . Press 2 . Use and www.vtechphones.com 23 Caller ID Delete records from call history · Caller ID numbers may appear wth an area code that may not be requred for local calls, or wthout a 1 that may be needed for long dstance calls . If the number dsplayed s not n the rght format, press # repeatedly to see dfferent dalng optons . You can choose to dal wth or wthout the area code, or wth or wthout the 1 . Delete a specific call: 1 . Locate the record you want to delete from call hstory . 2 . Press the REMOVE key to delete. You'll hear a confirmation beep. 1 . Wth the handset n dle (off) mode, press and hold REMOVE . The screen dsplays ERASE ALL NO YES. The current choice flashes. 2 . Press untl YES flashes. 3 . Press SELECT. You'll hear a confirmation beep. 1 . Locate the record n call hstory that you want to dal . Delete all calls: Dial a displayed number 2 . Although the call log entres you receve are 10 dgts, (the area plus the 7-dgt number,) n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts . You can change the number of dgts that you dal or store from the call log . Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and long dstance numbers before dalng or savng the telephone number . See an example below . 3 . Press SELECT . Press -- OR -- When the number s correctly dsplayed for dalng, press TALK . or untl DIAL flashes. 595-9511 1-595-9511 800-595-9511 1-800-595-9511 4 . Press SELECT . The number s automatcally daled . Store a call history record in the directory 1 . Locate the record n the call hstory you want to store n the drectory . 2 . If you wsh to change how the number s stored, press # . The screen dsplays any alternate dalng 24 www.vtechphones.com Caller ID sequences avalable for ths call (area code + number; 1 + area code + number; number only; 1+ number) . See the llustraton on the prevous page showng the avalable dalng optons and note n the margn of ths page for more nformaton . 3 . Press SELECT, then press or untl PROGRAM flashes, then press SELECT agan . 4 . You wll be gven the opton to edt the name then press SELECT . Next you can edt the number then press SELECT . 5 . Press or to select Y or N for dstnctve rnger . 6 . Press SELECT. You'll hear a confirmation beep. If you choose Y n step 5, a wll be dsplayed wth the drectory entry . 800-595-9511 5:40PM 12/30 NEW28 DIAL PROGRAM 800-595-9511 5:40PM 12/30 NEW28 DISTINCT RING? N 800-595-9511 · Caller ID numbers may appear wth an area code that may not be requred for local calls, or wthout a 1 that may be needed for long dstance calls . If the number dsplayed s not n the rght format, press # repeatedly to see dfferent dalng optons . You can choose to dal wth or wthout the area code, or wth or wthout the 1 . Basic operation Display screen messages Screen displays: PRIVATE CALLER UNKNOWN CALLER * (after name) When: The other party s blockng name and/or number nformaton . Your phone company s unable to receve nformaton about ths caller's name and/or number . Ths caller has called you more than once . www.vtechphones.com 25 Answering system operation Audible indicators · If you have caller ID servce the clock wll be set automatcally wth ncomng calls . You can also set the clock manually . Be sure to correctly program the year . · To ncrease or decrease the remote access code by ncrements of 10, press and hold the SKIP or REPEAT key . · Press and hold CLOCK about two seconds then release to ext clock settng at any stage and the new settng wll be saved and announced . Your telephone system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operaton . Setting the clock 1 . Make sure the answerng system s on . 2 . Press CLOCK . The system announces the clock settng (e .g . day, tme and year), then announces: "To set the clock, press CLOCK." 3 . Press CLOCK . The system announces the current day . 4 . Press SKIP or REPEAT untl the system announces the correct day, then press CLOCK . The system announces the current hour . 5 . Press SKIP or REPEAT untl the system announces the correct hour, then press CLOCK . The system announces the current mnute . 6 . Press SKIP or REPEAT untl the system announces the correct mnute, then press CLOCK . The system announces the current year . 7 . Press SKIP or REPEAT untl the system announces the correct year, press CLOCK . The system announces the current clock settng and exts the clock menu . · If you choose not to record an announcement, the system answers wth the pre-recorded announcement "Hello. Please leave a message after the tone." You may use ths announcement, or record one of your own . About announcements 26 www.vtechphones.com Answering system operation Answering system layout Repeat or playback prevous message . In setup mode, use to change settngs Turn answerng system on or off Enter answerng system feature setup Revew/change clock settng Record announcements and memos Swtch between announcement and dle mode Skp forward a message . In setup, use to change settngs · Announcements less than three seconds n length wll not be recorded . Basic operation Record your announcement 1 . Press ANNC untl you hear "Announcement. Press PLAY or press RECORD." 2 . Press RECORD . After you hear "Record after the tone. Press STOP when you are done." followed by a beep, speak toward the telephone base to record an announcement up to 90 seconds long . 3 . Press PLAY/STOP . The system plays back your recorded message . 4 . Press ANNC to ext the menu . 1 . Press ANNC untl you hear "Announcement. Press PLAY or press RECORD." 2 . Press PLAY/STOP, the system plays the current announcement . 3 . Press PLAY/STOP agan to stop the current announcement, and then press ANNC to ext . Review your announcement Delete your announcement Press DELETE durng announcement playback . The system wll use the pre-recorded announcement untl you record a new one . www.vtechphones.com 27 Answering system operation Answering system setup · To advance or recede the remote access code number by ncrements or decrements of ten, press and hold the SKIP or REPEAT key . You can set up one feature at a time, or you can set up the first feature and then move on to set up the other features n sequence . 1 . Make sure the answerng system s on . 2 . Press SETUP untl the system announces the feature you want to set . Refer to the Feature summary below for a descrpton of the features and your choces . 3 . Press SKIP OR REPEAT untl the system announces the desred settng . 4 . Press SETUP to confirm your selection and move on to the next feature, or press PLAY/STOP to ext feature setup . Feature summary System announces: Description/directions: "Number of rings , to change the To set the number of rngs before the setting, press SKIP OR REPEAT, to continue setup, answerng machne pcks up the ncomng call . Two rngs, four rngs, sx rngs and toll press SETUP." saver are avalable . Wth toll saver on, the system answers after two rngs only f there are any new messages/memos n malbox . Otherwse system answers after four . Actvate the telephone base rnger volume for ncomng calls . Choose between HI, LO or OF . "Base ringer , to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP." 28 www.vtechphones.com Answering system operation "Remote access code , to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP." "Message alert tone , to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP." Allows you to call your answerng machne and access messages and the answerng system menu from a remote locaton . · You can ext feature setup at any tme by pressng PLAY/ STOP . Wth the message alert tone on, the machne wll beep to notfy you when there are new message(s) . Listen to, save & delete messages Basic operation The system automatcally saves your messages untl you delete them, and can store approxmately 21 mnutes of messages, memos, and announcements (up to a maxmum of 95 messages) . A message or memo can be up to four mnutes long . The message window will flash to alert you to new, unplayed messages. Once all messages have been reviewed, the number displayed in the window will stop flashing and glow steadily. If the system contans both old and new messages, t wll play only the new messages . After all new messages are played, press PLAY/STOP to hear all messages . Before playng a message, the system announces the day and tme t was receved . Whle the message plays, the message wndow dsplays the number of the message . After playng the last message n a malbox, the system announces " End of messages." If the system has less than five mnutes of recordng tme left, t announces the remanng tme . Call screening/intercept 1 . Make sure the answerng system s on, and set the message playback volume control above level 1 so you can hear the caller's message . 2 . If you decde to answer the call, press TALK on the handset . www.vtechphones.com 29 Answering system operation Delete messages · · · To delete a message, press DELETE whle the message s playng . Press and hold DELETE to delete all old messages n dle mode . You cannot delete a message untl t's been revewed; deleted messages cannot be recovered . Increase/decrease speaker volume . Play message Press to play messages . Press agan to stop playback . Press to record a memo . Message wndow Enter announcement mode . Record a memo You can record a memo up to four mnutes long, whch s stored as an ncomng message . 1 . Press RECORD . 2 . The system announces "Record after the tone. Press STOP when you are done." After the beep, speak toward the mcrophone . The message wndow dsplays the length of your memo up to 99 seconds, if you record a memo longer than 99 seconds, 99 continues to flash until you finish. 3 . To stop recordng, press PLAY/STOP agan . 30 www.vtechphones.com Answering system operation Window display: 0 1-95 0-94 (flashing) 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 1-95 (flashing) 1-8 (steady for two seconds) 10-99 (steady for two seconds) ON or OF (steady for two seconds) -- (flashing) -- (steady) When: No messages . Total number of old message(s) . Total number of new message(s) or clock has not been set . Memory s full wth total number of new or new and old message(s) recorded . Elapsed tme whle recordng a memo or announcement up to 90 seconds . Recordng tme exceeds 99 seconds . Current message number durng old message playng back . Current message number durng new message playng back . Indcates volume level selected when pressng the volume up/down key . Shows the current remote access code . Dsplay when any settng s changed from on or off . System s n programmng mode or ntalzng . System s answerng a call or s n remote operaton Basic operation www.vtechphones.com 31 Answering system operation Remote access You can access many features of your answerng system remotely from a touch tone phone . 1 . Dal your telephone number . 2 . When the system answers, enter your remote access code . If the memory s full, t announces `Memory is full' before askng for your remote access code . 3 . Enter a remote command (see Remote access commands, below) . 4 . To end remote access, smply hang up the phone . Voice menu The system has voce prompts to help you wth remote operaton . Press *5 to hear the menu whle remotely connected to the answerng system . Remote access commands Function: Play messages Repeat a message Command: Press 1 to play all messages . Press 2 to play new messages . If there are no new messages, the system plays old messages . Press 4 whle message s playng . Press 4 to back up prevous message when the current message s playng or press 4 durng the begnnng of the day and tme announcement to back up prevous message . Press 6 whle message s playng; each press advances to the next message . Press 5 . Press *5 . Hang up . Skp a message Stop Help Save messages 32 www.vtechphones.com Answering system operation Function: Delete message Record announcement Turn system off Turn system on Command: Press 3 whle message s playng . Press 33 to delete all old messages n dle mode . Press *7; after beep, record announcement, press 5 to stop . System plays back announcement . Press 0; the system announces, "Calls will not be answered." Press 0 agan to turn the system back on . When system s off, t answers after 10 rngs and announces, "Please enter your remote access code" . Enter your remote access code, then press 0 to turn the answerng system on . Press 8 . · If no key s pressed wthn three seconds of enterng remote access, the voce menu wll be announced . After the voce menu announcement, f no key s pressed wthn 20 seconds, the remote access call wll automatcally end . · If accessng from a touch tone telephone, press #5 to stop recordng . · Press 8 to hang up after you finish remote access to the answerng system, so that your phone can rng and receve calls normally . Basic operation End call www.vtechphones.com 33 Telephone operation Display screen messages Screen displays: ** RINGING ** CONNECTING... PHONE ON ** PAGING ** BATTERY LOW SCANNING... When: There s a call comng n . The handset s watng for dal tone . The handset s n use . The telephone base s pagng the handset . The battery needs to be recharged . The handset s changng to another of the 30 channels avalable . 1 . Dsplays when telephone base power s off and TALK s pressed . You'll also hear an error tone . 2 . Dsplays when an out-of-range dal fals to connect . The handset rnger s turned off . The battery level s very low, handset operatons maybe suspended, charge the handset mmedately . CAN'T CONNECT RINGER OFF NEEDS RECHARGING 34 www.vtechphones.com Batteries Battery care and performance: Operation Whle n use (talkng) Whle not n use (standby*) * Handset s off the telephone base but not n use . After your battery s fully charged, you can expect the followng performance: Operating time up to 5 hours up to 7 days · If you repeatedly get a low battery ndcator, even after chargng overnght, the battery should be replaced . · To reduce the rsk of fire or injury to persons or damage to the telephone, read and follow these nstructons carefully: Charge the battery provded wth or identified for use wth ths product only n accordance wth the nstructons and limitations specified n the user's manual . · · · The battery needs chargng when: -- A new battery s nstalled n the handset . -- The phone beeps twice every five seconds. -- The screen dsplays BATTERY LOW and the low battery con . Place the handset n the telephone base so the charge lght turns on . The battery s typcally fully charged n 16 hours . You can keep the battery fully charged by returnng the handset to the telephone base after each use . Basic operation Replacing the handset battery 1 . Remove the battery compartment cover on the handset by pressng on the ndentaton and sldng the cover downward . 2 . Lft out the old battery and dsconnect . 3 . Algn the two holes n the new battery's plug wth the socket pns, and snap the plug nto place . Snap the battery n the compartment, as descrbed n Installation, on page 3 . 4 . Replace the cover by sldng t up nto place . 5 . The new battery must be charged before usng the phone . Place the handset n the telephone base and allow t to charge for at least 16 hours the first charge. The telephone mght operate before that, but for best performance, let the battery charge fully . www.vtechphones.com 35 Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommuncatons Canada Ltd . at 1-800-267-7377 . Problem My telephone does not work at all . Suggestion · · · · · · · Make sure the battery s nstalled and charged correctly (see page 3 and 35) . For optmum daly performance, return the cordless handset to the telephone base after use . Make sure the power adapter s securely plugged nto an outlet not controlled by a wall swtch . Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack . Unplug the unt's electrcal power and remove the battery from the handset . Wat for 15 seconds then plug n the battery and plug n the power . Allow up to one mnute for the cordless handset and base to synchronze . Charge the battery n the cordless handset for at least 16 hours . Remove and re-nsert the battery . If that stll does not work, t may be necessary to purchase a new battery pack . Dsconnect the telephone base from the modular jack and plug n a workng telephone . If ths telephone does not work, the problem s probably n the wrng or the local servce . Call the local telephone company . Place the handset n the telephone base for rechargng . Remove and re-nstall the battery and use t normally untl fully dscharged, then recharge the handset on the telephone base for 16 hours . If the above measures do not correct the problem, the battery may need to be replaced . BATTERY LOW s dsplayed on screen . · · · 36 www.vtechphones.com Troubleshooting Problem The battery does not charge n the handset or the handset battery does not accept charge . Suggestion · · · · · Make sure the handset s placed n the telephone base correctly . The CHARGE lght on the telephone base should be on . Remove the battery from the handset and let t charge for 16 hours . Then re-nstall the charged battery nto the handset . If the cordless handset s n the telephone base but the CHARGE lght s not on, refer to The charge light is off n ths secton . It may be necessary to purchase a new battery . Please refer to the Batteries secton of ths user's manual . The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user's manual for further nstructon . Clean the chargng contacts on the cordless handset(s) and telephone base each month usng a pencl eraser or a dry non-abrasve fabrc . Make sure the power adapter and telephone lne cords are plugged n correctly and securely . Unplug the power adapter . Wat for 15 seconds before pluggng t back n . Allow up to one mnute for the cordless handset and telephone base to reset . The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user's manual for further nstructon . The CHARGE lght s off . · · · · Additional information www.vtechphones.com 37 Troubleshooting Problem The CHARGE / IN USE Indcator on the telephone base s flashing. There s no dal tone . Suggestion · · Ths s a sgnal that the battery s very low, completely depleted, or when there s no electrcal contact between the battery and the telephone base . Ensure the connector of the battery s securely plugged nto the handset and place the handset n the telephone base for chargng . Frst, try all the above suggestons . Move the cordless handset closer to the telephone base . It mght be out of range . The telephone lne cord mght be malfunctonng . Try nstallng a new telephone lne cord . Dsconnect the telephone base from the telephone jack and connect a dfferent telephone . If there s no dal tone on the telephone ether, the problem s n your wrng or local servce . Contact your local telephone company . · · · · 38 www.vtechphones.com Troubleshooting Problem The telephone does not rng when there s an ncomng call . Suggestion · · · · · · Make sure the rnger s on . (See page 7 for handset and page 28 for telephone base) . Make sure the telephone lne cord and power adapter are plugged n properly (see page 2) . The cordless handset may be too far from the telephone base . Move t closer to the telephone base . There may be too many extenson phones on the telephone lne to allow all of them to rng smultaneously . Try unpluggng some of them . If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce . Contact the local telephone company (charges may apply) . Other electronc products can cause nterference to your cordless telephone . Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones . Test a workng telephone at the telephone jack . If another telephone has the same problem, the problem s n the telephone jack . Contact your local telephone company (charges may apply) . The telephone lne cord mght be malfunctonng . Try nstallng a new telephone lne cord . Re-nstall the battery pack and place the cordless handset n the telephone base . Wat for the cordless handset to synchronze wth the telephone base . To be safe, allow up to one mnute for ths to take place . · · · · Additional information www.vtechphones.com 39 Troubleshooting Problem I cannot dal out . Suggestion · · · · · Frst, try all the above suggestons . Make sure there s a dal tone before dalng . It s normal f the cordless handset takes a second or two to synchronze wth the telephone before producng a dal tone . Wat an extra second before dalng . Make sure the telephone s set to the correct dal mode (pulse dal or tone dal) for the servce n your area . Refer to the Set the dial mode secton of ths user's manual (page 6) to set the dal mode . If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce . Contact your local telephone company (charges may apply) . Elmnate any background nose . Nose from a televson, rado, or other applances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try mutng the cordless handset before dalng, or dalng from another room n your home wth less background nose . Dsconnect the telephone base from the telephone jack . Plug n a dfferent telephone . If you stll hear other calls, the problem s probably n the wrng or local servce . Call your local telephone company . Press the CHAN key to swtch to a clear channel when on a call . Make sure the telephone lne cord s plugged n securely . I hear other calls when usng the telephone . · · I hear nose n the cordless handset, and none of the keys or buttons work . · 40 www.vtechphones.com Troubleshooting Problem There s nose or nterference durng a telephone conversaton . My calls fade out or cut n and out when I am usng the cordless handset . · · · Suggestion The handset may be out of range . Move t closer to the telephone base . Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause nterference . Try movng the applance or telephone base to another outlet . Other electronc products can cause nterference to your cordless telephone . Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones . Mcrowave ovens operate on the same frequency as your telephone . It s normal to experence statc on your telephone whle the mcrowave oven s operatng . Do not nstall ths telephone n the same outlet or near a mcrowave oven . If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/surge protector) nto a dfferent locaton . If ths solves the problem, re-locate your telephone or modem farther apart from each other, or use a dfferent surge protector . The layout of your home or office might be limiting the operating range. Try moving the base to another locaton, preferably a hgher locaton for better recepton . Dsconnect the telephone base from the modular jack and plug n a corded telephone . If calls are stll not clear, the problem s probably n the wrng or local servce . Contact your local servce company (charges may apply) . Select channels 4 through 10 for your router (refer to the user's manual of your router for more nformaton) . If you stll have problems wth the telephone or the router, make sure the handset s ON and press CHAN untl the performance mproves . Press the CHAN button whle on a call untl the nterference has been elmnated . If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce . Contact the local telephone company (charges may apply) . Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information. · · · · · · · · · Additional information www.vtechphones.com 41 Troubleshooting Problem My caller ID features are not workng properly . Suggestion · · · · Caller ID s a subscrpton servce . You must subscrbe to ths servce from your local telephone company for ths feature to work on your telephone . The caller may not be callng from an area whch supports caller ID . Both you and the caller's telephone companes must use equpment whch are compatble wth caller ID servce . If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. Make sure you subscrbe to Caller ID wth Call Watng features servces provded by the local telephone company . The caller may not be callng from an area whch supports caller ID . Both you and the caller's telephone companes must use equpment whch are compatble wth caller ID servce . If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. The system does not receve caller ID or the system does not dsplay caller ID durng call watng . · · · · 42 www.vtechphones.com Troubleshooting Problem The answerng system does not answer after the correct number of rngs . Suggestion · · · · Make sure the answerng system s on . When the answerng system s on, the red lght on the ANSWER ON/OFF key should be lt . If toll saver s actvated, the number of rngs changes to two when there are new messages watng (see page 28) . If the memory s full or f the answerng system s off, the system wll answer after ten rngs . In some cases, the answerng system may be affected by the rngng system used by the local telephone company . When recordng the announcement, make sure you speak n a normal tone of voce about nne nches from the telephone base . Make sure there is no background noise (television, music, traffic, etc.) when recording. Make sure the answerng system s on . The announcement message s not clear . · · · The answerng system does not record message . The messages on the answerng system are ncomplete . · · · · If a caller leaves a very long message, part of t may be lost when the system dsconnects the call after four mnutes . If the caller pauses for more than seven seconds, the system stops recordng and dsconnects the call . If the memory on the system becomes full durng a message, the system stops recordng and dsconnects the call . If the caller's voce s very soft, the system may stop recordng and dsconnect the call . Additional information www.vtechphones.com 43 Troubleshooting Problem