User's Manual w w w . v t e c h p h o n e s . c o m Models: ia5874/ ia5876/ia5877 Table of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . 4 Before You Begin . . . . . . . . . . . . . . . . . . . . . 4 Parts Check List: . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose Location . . . . . . . . . . . . . . . . . . . 5 Install Handset Battery . . . . . . . . . . . . . . . . 5 Connect Power and Telephone Line Cords . . . . . . 6 Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7 Desk/Table Installation . . . . . . . . . . . . . . . . 7 Charge the Handset Battery . . . . . . . . . . . . . 8 Set Language Mode . . . . . . . . . . . . . . . . . 8 Check for Dial Tone . . . . . . . . . . . . . . . . . . 8 Set the Dial Mode . . . . . . . . . . . . . . . . . . . 8 Set Handset Date and Time . . . . . . . . . . . . . . 9 Handset Ringer Style/Battery Save . . . . . . . . . . 9 If you subscribe to DSL service: . . . . . . . . . . .0 Belt clip (optional) . . . . . . . . . . . . . . . . . . .0 BASIC OPERATION . . . . . . . . . . . . . . . . . . Telephone Operation . . . . . . . . . . . . . . . . . . Handset Operation . . . . . . . . . . . . . . . . . . Base Operation . . . . . . . . . . . . . . . . . . . .2 Temporary Tone Dialing . . . . . . . . . . . . . . .2 Message Waiting . . . . . . . . . . . . . . . . . . .2 Clear Message Waiting Alert . . . . . . . . . . . . .3 Call Transfer . . . . . . . . . . . . . . . . . . . . .3 Headset Jack . . . . . . . . . . . . . . . . . . . . .4 Operating Range . . . . . . . . . . . . . . . . . . .4 Display Screen Messages . . . . . . . . . . . . . .5 Speed Dialing . . . . . . . . . . . . . . . . . . . . . . 6 Store a Number/Name in Speed Dial . . . . . . . . .6 Edit a Number/Name Stored in Speed Dial . . . . . .7 Delete a Number/Name Stored in Speed Dial . . . .8 Dial a Speed Dial Number . . . . . . . . . . . . . .8 Reassign Locations in Speed Dial . . . . . . . . . .8 Telephone Directory . . . . . . . . . . . . . . . . . . 9 Store a Number/Name in the Directory . . . . . . . .9 Edit a Number/Name Stored in the Directory . . . . .9 Delete a Number/Name Stored in the Directory . . .20 Move a Number/Name to the Speed Dial Memory . .2 Dial a Number from the Directory . . . . . . . . . . .2 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . 22 About Call History (Caller ID) . . . . . . . . . . . . .23 Review Call History . . . . . . . . . . . . . . . . . .23 Delete Records from Call History . . . . . . . . . . .24 Dial a Displayed Number . . . . . . . . . . . . . . .24 Store a Call History Record in the Directory . . . . .24 Display Screen Messages . . . . . . . . . . . . . .25 Answering System Operation At the Base . . . . . . . 26 Audible Indicators . . . . . . . . . . . . . . . . . . .26 Setting the clock . . . . . . . . . . . . . . . . . . . .26 About Announcements . . . . . . . . . . . . . . . .26 Record Your Announcement . . . . . . . . . . . . .27 To review your announcement at any time: . . . . . .27 To delete your announcement: . . . . . . . . . . . .27 Setting up your answering system . . . . . . . . . .28 Feature summary . . . . . . . . . . . . . . . . . . .28 Listen to, Save & Delete Messages . . . . . . . . . .29 Call Screening/Intercept . . . . . . . . . . . . . . . .30 Record a Memo . . . . . . . . . . . . . . . . . . . .30 Window display . . . . . . . . . . . . . . . . . . . .3 www.vtechphones.com TABLE OF CONTENTS Answering System Operation - Remote Access . . . . 32 Connect with the Answering System . . . . . . . . .32 Voice Menu . . . . . . . . . . . . . . . . . . . . . .32 Remote Access Commands . . . . . . . . . . . . .32 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34 Battery Care and Maintenance . . . . . . . . . . . .34 Replacing the Handset Battery . . . . . . . . . . . .34 ADDITIONAL INFORMATION . . . . . . . . . . . . . .35 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 35 Maintenance . . . . . . . . . . . . . . . . . . . . . . 42 Warranty Statement . . . . . . . . . . . . . . . . . . . 42 Important Safety Instructions . . . . . . . . . . . . . . 44 FCC, ACTA and IC Regulations . . . . . . . . . . . . 45 The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 46 Technical Specifications . . . . . . . . . . . . . . . . 47 Index . . . . . . . . . . . . . . . . . . . . . . . . . . 48 2 TABLE OF CONTENTS www.vtechphones.com NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone . Please take the time to review thoroughly to ensure proper installation and the benefit of this VTech innovative and feature rich product . You can also visit our website at www .vtechphones .com for support, shopping, and everything new at VTech . In Canada, please visit www .vtechcanada .com . VTech toll free -800-595-95 In Canada dial -800-267-7377 Before You Begin · Important! Before using this telephone, you must read Important Safety Instructions on page 44 . Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5 .8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones . Parts Check List: . 2 . 3 . 4 . 5 . 6 . 7 . 8 . 9 . 0 . Base Unit Handsets (3) Charger Power Adaptors (2) Chargers (2) Telephone Line Cord Desk/Wall Mount Bracket Belt Clips (3) Base Power Adaptor Batteries (3) User's Manual Charger Power Adaptors (2) Base Unit Handsets (3) Chargers (2) To purchase replacement batteries, visit us on the web at www .vtechphones .com or call VTech Communications, Inc . at 800-595-95 . In Canada, contact VTech Telecommunications Canada Ltd . at www .vtechcanada . com or -800-267-7377 . Desk/Wall Mount Bracket Telephone Line Cord Belt Clips (3) Base Power Adaptor Batteries (3) User's Manual 4 GETTING STARTED www.vtechphones.com Getting Started Installation Choose Location For maximum performance of your cordless telephone system: . Choose a central location for your base unit . 2 . Install your base unit and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens . 3 . In locations where there are multiple cordless telephones, separate base units as much as possible . 4 . Install your telephone equipment away from heat sources and sunlight . 5 . Avoid excessive moisture, dust or extreme cold . 2 Install Handset Battery a) Remove battery compartment cover by pressing on the indentation and sliding downwards . · Use only the provided VTech battery, or equivalent . b) Align the two holes in the plug with the socket pins, then snap the plug into place . c) Place the battery in the compartment with the wires tucked inside . d) Replace cover by sliding it up into place . e) Place the handset in its base when not in use to ensure maximum daily performance . www.vtechphones.com GETTING STARTED 5 Installation Connect Power and Telephone Line Cords · Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens . Avoid excessive heat, cold, dust or moisture . · Connect the power and telephone line cords to the underside of the base as illustrated . · Plug the AC adapter into an electrical outlet . If the battery has not been previously charged, place the handset in the base, and allow it to charge for 6 hours (or overnight) . Connect the telephone line cord to the wall jack . Standard electrical outlet Modular telephone jack Connect the power cord . After charging the battery for at least 6 hours, connect the telephone line cord . 6 GETTING STARTED www.vtechphones.com Getting Started Installation Your phone base unit is designed to mount on a standard telephone wall plate . Wall mounting is optional . See position one below for instructions . Wall Mounting Desk/Table Installation To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you'd like the base unit to be angled . Position One To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one . · First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place . · Mount the base on the wall by positioning the base unit so the mounting studs will fit into the holes on the base and wall mount bracket . Slide the base unit down on the mounting studs until it locks into place . Position Two This position is an alternate way to install your phone on a table or desk . Position two allows a different viewing angle to your handset and base unit . Refer to the position two diagrams above . · Insert the upper portion of the bracket into the grooves in the base . · Snap the lower portion into place . www.vtechphones.com GETTING STARTED 7 Installation Charge the Handset Battery · If the phone will not be used for a long period of time, remove the battery to prevent possible leakage . · If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual . Place the handset in the base or charger . NEEDS CHARGING will appear on the handset . Charge the battery for at least 16 hours the first time. · Press PROG, then press or until LANGUAGE is displayed . Press SELECT. · The current setting blinks . Press or until the screen displays the correct language (English, Spanish or French) . · Press SELECT to save your selection . Set Language Mode Check for Dial Tone Set the Dial Mode · Press PROG. After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone . If you do not, refer to the TROUBLESHOOTING section in the back of this user's manual . If you have touch tone service, the phone is ready to use as soon as the battery is charged . If you have pulse (rotary) service, you'll need to change the dial mode . · Press or or until the screen displays DIAL MODE: and the current setting . · Press SELECT. The current setting blinks . · Press or to select TONE or PULSE. · Press SELECT to save . 8 GETTING STARTED www.vtechphones.com Getting Started Installation Set Handset Date and Time · · · · · · Press PROG, then press The day is flashing. Press The hour is flashing. Press The minute is flashing. Press AM or PM is flashing. Press or or or or or If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call . If you do not have caller ID service, you can set the date and time manually: until DATE/TIME is displayed . Press SELECT. or until the screen displays the correct month . Press SELECT . until the screen displays the correct day . Press SELECT. until the screen displays the correct hour . Press SELECT. until the screen displays the correct minute . Press SELECT. to choose between AM or PM. Press SELECT The month is flashing. Press · In the event of a power outage, or if your phone's power cord is unplugged, the time setting will be lost . You can select from four different handset ringer styles, or turn the ringer off and extend the battery life . . With the handset in idle (off) mode, press PROG . 2 . Press 4 . Press or or until the screen displays RINGER: and current setting . to select RINGER: 1, 2, 3, 4 or OFF . You will hear a sample of each ring tone . 3 . Press SELECT . The current setting blinks, and you will hear a sample of the ring . 5 . Press SELECT to choose the displayed ringer setting . Handset Ringer Style/Battery Save www.vtechphones.com GETTING STARTED 9 Installation If you subscribe to DSL service: If you hear noise during conversations and/or your caller ID features aren't functioni ...