Table of contents Parts checklist Parts checklist for ia5865/ia5870 Parts checklist for ia5878/ia5884 Parts checklist for ia5882/ia5890 Installation Choose location Connect power and telephone line cords Install handset battery Wall mounting bracket installation Desk/table bracket installation If you subscribe to DSL service Belt clip Check for dial tone Charge the handset battery Language Set the dial mode Set handset date and time Handset ringer style Set ringer volume Telephone operation Handset layout Telephone base layout Handset operation Telephone base operation Temporary tone dialing Call transfer Headset jack Operating range Directory Store a directory entry 1 1 2 3 4 4 4 5 6 6 7 7 8 8 8 8 9 9 9 10 10 11 12 14 15 15 17 17 18 18 Chart of characters Edit a directory entry Delete a directory entry Move a directory entry into speed dial Dial a number from the directory Speed dial Store a speed dial entry Edit a speed dial entry Delete a speed dial entry Dial a speed dial number Reassign locations in speed dial Caller ID About call history (caller ID) Review call history Delete records from call history Dial a displayed number Store a call history record in the directory Display screen messages Answering system operation Audible indicators Setting the clock Record your announcement Review your announcement Delete your announcement Setup the answering system Listen to, save & delete messages Call screening/intercept Record a memo Answering system operation - remote access Accessing the answering system remotely 19 20 20 21 21 22 22 23 24 24 24 25 26 26 27 27 27 28 29 29 29 30 30 31 31 33 33 33 35 35 i www.vtechphones.com Voice menu Remote access commands Display screen messages Battery information Battery care and performance Replacing the handset battery Troubleshooting Maintenance Limited Warranty Important safety instructions FCC, ACTA and IC regulations The RBRC® seal Technical specifications Index 35 35 37 38 38 38 39 49 49 51 52 53 54 55 www.vtechphones.com ii NEED HELP? This user's manual has all the feature operation and troubleshooting you will need to install and operate your new VTech phone Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support, shopping, and everything new at VTech In Canada, please visit www vtechcanada com iii www.vtechphones.com Getting started Parts checklist Parts checklist for ia5865/ia5870 · · · · · · · · · Telephone base with wall mounting/desktop bracket Handsets (2) Charger Telephone line cord Base power adapter Charger power adapter Belt clips (2) Batteries (2) User's manual Telephone line cord Base power adapter Charger power adapter SELECT · Important! Please read the Important safety instructions on page 51 before using this telephone Charger Telephone base with wall mounting/desktop bracket Handsets (2) To purchase replacement batteries, visit us on the web at www vtechphones com or call us at 1-800-595-9511 In Canada, go to www vtechcanada com or call us at 1-800-267-7377 Belt clips (2) Batteries (2) User's manual Battery compartment covers (2) www.vtechphones.com 1 Parts checklist Parts checklist for ia5878/ia5884 · Telephone base with wall · · · · · · · · mounting/desktop bracket Handsets (3) Chargers (2) Telephone line cord Base power adapter SELECT Charger power adapters (2) Belt clips (3) Batteries (3) User's manual Telephone base with wall mounting/desktop bracket Chargers (2) Handsets (3) To purchase replacement batteries, visit us on the web at www vtechphones com or call us at 1-800-595-9511 In Canada, go to www vtechcanada com or call us at 1-800-267-7377 Telephone line cord Charger power adapters Base power adapter (2) Belt clips (3) Batteries (3) User's manual Battery compartment covers (3) 2 www.vtechphones.com Getting started Parts checklist Parts checklist for ia5882/ia5890 · Telephone base with wall · · · · · · · · mounting/desktop bracket Handsets (4) Chargers (3) Telephone line cord Base power adapter SELECT Charger power adapters (3) Belt clips (4) Batteries (4) User's manual Telephone base with wall mounting/desktop bracket Chargers (3) Handsets (4) To purchase replacement batteries, visit us on the web at www vtechphones com or call us at 1-800-595-9511 In Canada, go to www vtechcanada com or call us at 1-800-267-7377 Telephone line cord Base power adapter Charger power adapters (3) Belt clips (4) Batteries (4) User's manual Battery compartment covers (4) www.vtechphones.com 3 Installation Choose location · Install the telephone base away from electronic equipment such as personal computers, television sets or microwave ovens Avoid excessive heat, cold, dust or moisture · Connect the power and telephone line cords to the underside of the base as illustrated · Plug the base power adapter into an electrical outlet · Connect the telephone line cord to the wall jack · This power unit is intended to be correctly orientated in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table /cabinet outlet For maximum performance of your cordless telephone system: 1 Choose a central location for your telephone base 2 Install your telephone base and extension handset away from electronic equipment, such as personal computers, television sets and microwave ovens 3 In locations where there are multiple cordless telephones, separate telephone bases as much as possible 4 Install your telephone equipment away from heat sources and sunlight 5 Avoid excessive moisture, dust or extreme cold 1. 2 Connect power and telephone line cords Standard electrical outlet Modular telephone jack 4 www.vtechphones.com Getting started Installation Install handset battery a) Align the two holes in the plug with the socket pins in the handset battery compartment, matching the red and black wires to the colorcoded label Snap the plug into place Put the battery into the compartment b) Place the battery in the compartment with the wires tucked inside c) Place battery compartment cover by sliding it upward until it clicks into place d) The battery may have enough power for short calls For best performance, put the handset in the telephone base and charge the battery for at least 16 hours · Use only the provided VTech battery, or equivalent To purchase replacement batteries, visit us on the web at www vtechphones com or call us at 1-800-5959511 In Canada,go to www vtechcanada com or call us at 1-800-267-7377 www.vtechphones.com 5 Installation Wall mounting bracket installation (optional) Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate For wall mounting, follow these instructions: · First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the bracket into place · Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mounting/desktop bracket Slide the telephone base down on the mounting studs until it locks into place · To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward until it release from the grooves upper portion tab lower portion tab lower groove upper grooves Desk/table bracket installation To place your telephone base on a desk or table, insert the wall mounting/desktop bracket · Insert the lower portion tabs of the bracket into the upper grooves of the telephone base · Snap the upper portion tabs of the bracket into place · To remove the bracket, press both upper portion tabs firmly inward and pull the bracket upward until it is released from the grooves 6 www.vtechphones.com Getting started Installation If you subscribe to DSL service If you receive high speed internet service through your telephone line (commonly referred to as DSL) and you are experiencing interference during conversations and/or your caller ID features aren't functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL filter. Telephone line cord DSL filter (for DSL users) To single telephone jack (RJ11C) Belt clip (optional) To attach To remove www.vtechphones.com 7 Installation Check for dial tone · If the phone will not be used for a long period of time, remove the battery to prevent battery damage After the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial tone If you do not, refer to the Troubleshooting section in the back of this user's manual The battery may have enough power to allow for short calls If the battery power is low, NEEDS RECHARGING will appear on the handset screen For best performance charge the battery for at least 16 hours the first time. · Press PROG, then press or until LANGUAGE is displayed Press SELECT. or until the screen displays the correct language (English, Charge the handset battery Language · The current setting blinks Press Espanol or Francais) · Press SELECT to save your selection Set the dial mode · Press PROG. · Press · Press or or If you have touch tone service, the phone is ready to use as soon as the battery is charged If you have pulse (rotary) service, you'll need to change the dial mode until the screen displays DIAL MODE: and the current setting to select TONE or PULSE. · Press SELECT. The current setting blinks · Press SELECT to save 8 www.vtechphones.com Getting started Installation Set handset date and time If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. · In the event the If you do not have caller ID service, you can set the date and time manually: battery loses all · Press PROG, then press or until DATE/TIME is displayed Press SELECT. of its power or is · The month is flashing. Press or until the screen displays the correct month Press SELECT removed, the time setting will be lost · The day is flashing. Press or until the screen displays the correct day Press SELECT. · The hour is flashing. Press or until the screen displays the correct hour Press SELECT. · The minute is flashing. Press or until the screen displays the correct minute Press SELECT. · AM or PM is flashing. Press or to choose between AM or PM. Press SELECT. Handset ringer style You can select from four different handset ringer styles, or turn the ringer off 1 With the handset in idle (off) mode, press PROG 2 Press or until the screen displays RINGER: and current setting 3 Press SELECT The current setting blinks, and you will hear a sample of the ring 4 Press or to select RINGER: 1, 2, 3, 4 or OFF You will hear a sample of each ring tone 5 Press SELECT to choose the displayed ringer setting Set ringer volume You can select from two different handset ringer volume, or turn the ringer off 1 Begin with the handset in idle (off) mode 2 Press and hold or until the screen displays OFF LOW HIGH 3 The current setting blinks, and you will hear a sample of the ring volume 4 Press or to select ringer volume: OFF LOW HIGH You will hear a sample of each ring tone 5 Press SELECT to choose the displayed ringer setting www.vtechphones.com 9 Telephone operation Handset layout 1 TALK 2 FLASH 3 CHAN (channel) 4 REMOVE 5 Answer a call 6 /CID VOL/VOL+ 7 SELECT 8 OFF 9 REDIAL/PAUSE 10 PROG (program) 3,4 9 10 5 1,2 SELECT 6 8 7 10 www.vtechphones.com Telephone operation Telephone base layout 11 CHARGE/IN USE 12 Message window 13 ANS ON/OFF 14 PLAY/STOP 15 REPEAT/ Basic operation 16 SKIP/ 17 DELETE/ X 18 VOL / 19 CLOCK 20 SETUP 21 ANNC (announcement) 22 RECORD 23 FIND HANDSET 19 20 21 22 23 11 17 18 16 15 14 12 13 www.vtechphones.com 11 Telephone operation Handset operation · Whenever the phone is in use, call timer will be shown at the top right corner Making calls · Press TALK/FLASH, then dial the number -- OR -- Dial the number (press to backspace), then press TALK/FLASH. Ending calls · Press OFF to end your call -- OR -- Put the handset on the telephone base or charger to end your call Answering Calls · Press any key to answer a call (except OFF, or ) FLASH During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated CHAN Press CHAN/REMOVE to switch to a clear channel while on a call REMOVE When viewing the call log, press to delete the current record displayed While handset is in idle mode, press and hold to delete all records in the call log /CID VOL- and /VOL+ /CID VOL· While on a call, press to decrease the volume A double beep will sound when you reach the ...