User manual VTECH IP8100-2

Getting Started Before you begin . Pre-registerwithVonageServicebyloggingontowww.vonage.com. 2. Checkandmakesureyoumeetthesystemrequirementbelow. · Youmusthaveapersonalcomputerwiththefollowingapplicationsand hardware: · Microsoft®InternetExplorerTM5.5orhigherforWindows;or Microsoft®InternetExplorerTM5.xorApple®SafariTM.0forMac®OS 9orhigher · CD-ROMdrive · 0/00Base-TEthernetPort · DSLortwo-wayCablebroadbandInternetService · Two-waybroadbandmodemsupportingaminimumof90kbpsuplink · Ethernetportonmodem;USB-onlymodemsarenotsupported 3. Duringinstallationyoumayberequiredtoenterausernameandpassword ifyouareaDSLuserwhoisrequiredtoenterausernameandpassword (PPPoE)toaccesstheInternet,andyoumayberequiredtoentera specificIPaddressesifyouhaveastaticIPaddress.Beforeyoubegin,be suretocontactyourInternetServiceProvidertoobtainthisinformation. 4. Checkforpackagecontents(seepage3foracompletelist)thenfollow thestep-by-stepinstallationdirections(seepage4)toinstallandconfigure theIP800seriestelephone. Note: you may download the latest copy of the IP8100 series telephone User Manual by accessing the Customer Support tab on www.vtechphones.com Getting Started Getting Started GPL License Information Portionsofthesoftwareassociatedwiththisproductareopensource,andfall withinthescopeoftheGNUGeneralPublicLicense(GPL).Accordingly,those portionsofcodeareavailabletothepublic,consistentwiththerequirementsof theGPL,ineithersourcecodeformatorobjectcodeformat,dependingupon thenatureofthecodeatissue.Ifyouwouldliketoexerciseyourrighttoreceive theavailablecode,pleasesendacashier'scheck,payabletoVTechCommunications,Inc.,intheamountof$0.00(U.S.$)to: VTechCommunications,Inc., 9590SWGeminiDrive,Suite20 BeavertonOR97008 ATTN:InformationTechnologyGroup/IP800GPLcoderequest, alongwithawrittenrequestfortheavailablecode.Ifyourrequestdoesnotfully complywiththeforegoingrequirements,VTechreservestherighttorejectyour request.Further,byrequestingandreceivingtheavailablecode,yourelease VTech, its affiliates, and its and their officers, directors, employees, and representatives("VTech Parties") from any liability or responsibility relating to suchcode,andyouacknowledgethattheVTechPartiesmakenorepresentationswithrespecttotheorigin,accuracy,usability,orusefulnessofsuchcode, and the VTech Parties have no responsibility to you whatsoever concerning thecode,includingwithoutlimitationanyresponsibilitytoprovideexplanation, support,upgrade,oranycommunicationwhatsoever.Yourrevieworuseofthe availablecodeisatyoursoleriskandresponsibility. 2 Package Contents The IP800seriesBroadbandtelephoneisanadvancedBroadbandVoIP cordlesstelephoneset,capableofsupportinguptofourhandsets.Yourpackagecontains: . 2. 3. 4. 5. BaseUnit Handset(s) HandsetCharger(s) EthernetCables BasePowerAdapter 6. ChargerWallMountingBracket(s) 7. BeltClip(s) 8. UserDocumentationCD 9. QuickStartGuide 0.Battery(ies) BaseUnit Handset Battery BlueEthernetCable BaseACAdapter HandsetCharger YellowEthernetCable BeltClip ChargerWall UserDocumentationCD QuickStartGuide MountingBracket Yourbroadbandtelephoneaccommodatesupto4handsets.Youcanaddnew handset,modelIP8,byvisitingwww.vtechphones.com 3 Getting Started Getting Started Installation Directions Installation Without A Router INTERNET DSL or Cable Modem PC Handset 1 & 2 WANPort PC/LANPort Base Unit NOTE: TheIP800seriestelephoneis expandableuptoatotalof4handsets. UsesmodelIP8(soldseparately) Warning:DonotroutetheEthernetcabletooutdoors,andensurethatyouare usingasafetyapprovedDSLorCablemodemwithproperelectricalisolation. UnplugthepowercordfromyourCableorDSLmodem(thedeviceyourISP provided which provides high-speed Internet). Make sure that you turn your computeroffandthatyoudoNOTpluginyourIP800seriesbroadbandtelephoneuntilinstructedtodoso. Helpful Hint: Themodemshouldbepoweredoffforatleast0minutes.Ifitis turnedoffforashorterperiodoftime,itmayrememberoldinformationthatwill preventitfromworkingproperly. STEP 2 DisconnectallcablesbetweenyourCableorDSLmodemandyourcomputer. STEP 1 4 Installation Directions STEP 3 ConnectoneendoftheyellowEthernetcabletotheyellowport,labeled"PC/ LAN,"locatedonthebackofthebaseunitandconnecttheotherendoftheyellowcabletotheEthernetportofyourcomputer. STEP 4 Connect one end of the blue Ethernet cable to the blue port, labeled "WAN," locatedonthebackofthebaseunitandconnecttheotherendofthebluecable totheEthernetportonyourcableorDSLmodem. STEP 5 Reconnectpowercordtothemodemthenturnthemodemon.Pleasewaituntil alllightsonthemodemstopblinking. Helpful Hint:Thisshouldtakeafewminutes,butmaytakeaslongas0minutes. STEP 6 PlugthepowercordintothepowerportlocatedonthebottomoryourIP800 seriestelephoneandtheotherendintotheelectricaloutlet.ThisturnstheIP 800seriesbroadbandtelephoneon. Helpful Hint:DoNOTinterruptthisregistrationprocessbyunpluggingthepowerorbyusingthehandsetsuntiltheREADYindicatorlightonthefrontofbase hasgonefromflashingyellowtoasteadygreen. Helpful Hint:Useonlythepowercordprovidedinthispackage;usinganolder powercordcandamagethebroadbandtelephone. STEP 7 Turnyourcomputeron,andcheckyourcomputertoseeifyourInternetisworking,trytovisitanywebsite.IfyourInternetisworking,pleaseproceedtoSTEP 0.Ifnot,pleaseproceedtoSTEP8. STEP 8: Cable Users IfyoureceiveInternetaccessthroughaCablemodem,youmayneedtoregister the IP800 series phone with your ISP. Please contact them to update your information;youwilllikelyneedyourWANMACaddress,whichislocatedon thebottomofthebase.OnceyourISPhasupdatedyouraccount,proceedto step9. --OR-- DSL Users IfyouhaveDSLandarerequiredtoenterausernameandpassword(PPPoE) whenaccessingtheInternet,youmayberequiredtoauthenticatetheIP800 seriestelephone. 5 Getting Started Getting Started Installation Directions A. B. C. OpenawebbrowsersuchasMicrosoft®InternetExplorerusingthe computerconnectedthroughyourIP800Ethernetport.Inthe addressoflocationfield,typeandpressENTER. Thisdisplaystheloginscreen.Enterthedefaultpassword`VTech' andclickonlogin. OntheSetup Wizardscreen,clickRun Wizardtostarttheset-up. FollowWizardscreenstocompletethesetup. STEP 9: CheckfordialtonebypressingtheONbuttononyourhandset.Ifyoudonothear adialtone,pleaserefertotheTroubleshootingsectionoftheusermanual. Congratulations! Even if you are transferring your number, you are ready to starttakingadvantageofthegreatsavingsandsuperiorqualityofVonageright now! Please call 800-342-79 to setup your voicemail service and to learn aboutotherfreeVonagefeaturesincludedwitheveryVonagecallingplan. 6 Installation Directions Installation With A Router INTERNET DSL or Cable Modem Base Unit PC WANPort Laptop Handset 1 & 2 Existing Network Router NOTE:TheIP800seriestelephoneisexpandableupto atotalof4handsets.UsesmodelIP8(soldseparately) Warning:DonotroutetheEthernetcabletooutdoors,andensurethatyouare usingasafetyapprovedDSLorCablemodemwithproperelectricalisolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled"WAN,"locatedonthebackoftheIP800seriesbroadbandtelephone baseunitandconnecttheotherendintoanavailableLANportonyourrouter.If youhaveawirelessrouter,placethebaseunitatleastthreefeet(36inches)away fromyourroutertoavoidinterference. Helpful Hint:IfalltheEthernetportsonyourexistingrouterarefull,disconnect oneoftheattacheddevicesfromtheexistingrouter.PlugtheblueEthernetcable into the now free port on your router. Connect the device you just unplugged fromyourroutertotheyellow"PC/LAN"portlocatedonthebackofIP800series broadbandtelephonebaseunit. 7 Getting Started Getting Started Installation Directions STEP 2: Plugthepowercordintothepowerportlocatedonthebottomofyourbaseunit andtheotherendintotheelectricaloutlet.Thisturnsthebroadbandtelephone on. Helpful Hint:DoNOTinterruptthisregistrationprocessbyunpluggingthepowerorbyusingthehandsetsuntiltheREADYindicatorlightonthefrontofbase hasgonefromflashingyellowtoasteadygreen. Helpful Hint:Useonlythepowercordprovidedinthispackage;usinganyother powercordcoulddamagethebroadbandphone. STEP 3: CheckfordialtonebypressingtheONbuttononyourhandset.Ifyoudonot hearadialtone,pleaserefertotheTroubleshootingsectionoftheusermanual. Congratulations!Evenifyouaretransferringyournumber,youarereadytostart takingadvantageofthegreatsavingsandsuperiorqualityofVonagerightnow! Please call 800-342-79 to setup your voicemail service and to learn about otherfreeVonagefeaturesincludedwitheveryVonagecallingplan. 8 Installation Directions Installatiozn With A Modem Router INTERNET Base Unit PC WAN Port Laptop DSL or Cable Modem Handset 1 & 2 NOTE:TheIP800seriestelephoneisexpandableupto atotalof4handsets.UsesmodelIP8(soldseparately) Warning:DonotroutetheEthernetcabletooutdoors,andensurethatyouare usingasafetyapprovedDSLorCablemodemwithproperelectricalisolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled"WAN,"locatedonthebackoftheIP800seriesbroadbandtelephone baseunitandconnecttheotherendintoanavailableLANportonyourrouter.If youhaveawirelessmodemrouter,placethebaseunitatleast3feetawayfrom yourroutertoavoidinterference. Helpful Hint:IfalltheEthernetportsonyourexistingrouterarefull,disconnect oneoftheattacheddevicesfromtheexistingrouter.PlugtheblueEthernetcableintothenowfreeportonyourrouter.Connectthedeviceyoujustunplugged fromyourroutertotheyellow"PC/LAN"portlocatedonthebackofIP800seriesbroadbandtelephonebaseunit. STEP 2: Plugthepowercordintothepowerportlocatedonthebottomofyourbaseunit andtheotherendintotheelectricaloutlet.ThisturnstheIP800seriesbroadbandtelephoneon. 9 Getting Started Getting Started Installation Directions Helpful Hint:DoNOTinterruptthisregistrationprocessbyunpluggingthepowerorbyusingthehandsetsuntiltheREADYindicatorlightonthefrontofthe basehasgonefromflashingyellowtoasteadygreen. Helpful Hint:Useonlythepowercordprovidedinthispackage;usinganolder powercordcandamagethebroadbandphone. STEP 3: CheckfordialtonebypressingtheONbuttononyourhandset.Ifyoudonot hearadialtone,pleaserefertotheTroubleshootingsectionoftheusermanual. Congratulations! Even if you are transferring your number, you are ready to starttakingadvantageofthegreatsavingsandsuperiorqualityofVonageright now! Please call 800-342-79 to setup your voicemail service and to learn aboutotherfreeVonagefeaturesincludedwitheveryVonagecallingplan. 0 The Setup Wizard TheSetupWizardhelpssetupyoursystem.OpenawebbrowsersuchasMicrosoft®InternetExplorerTMusingthecomputerconnectedtotheIP800series telephone'sPC/LANport,thenfollowthestepsbelow. Note:ThescreensyouwillseearestoredintheIP800seriestelephone;they arenotwebsitepages.Duringsetup,ignorealertsthatpromptyoutoreconnect totheInternet. .Intheaddressbar,typehttp://92.68.5.(doNOTtypewww). 2.PresstheEnterkeytodisplaytheloginscreen. The Setup Wizard The Setup Wizard 3.Enterthedefaultpassword`VTech'todisplaytheinitialWizardscreen. The Setup Wizard 4.ClicktheRun WizardbuttontodisplaytheInternetConnectionType screen. 2 Internet Connection Type AtthisscreenyoumustchooseanInternetconnectiontype(youwillbeallowed tochooseonlyone).Ifyouarenotsurewhichtochoose,askyourInternetServiceProvider.Afteryoumakeaselection,clickNexttodisplaythesetupscreen fortheoptionyou'vechosen. Type (WAN) Dynamic IP Address Choosethissettingifyoudon'thavetoenterausernameandpasswordtoaccesstheInternet.Continueonpage4. PPPoE ChoosethissettingifyouhaveDSLandarerequiredtoenterausernameand passwordtoaccesstheInternet.Continueonpage5. StaticIP Thissettingisrarelyrequired.ContactyourISPtoconfirmyourIPaddressbeforechoosingthisoption.Continueonpage6. 3 The Setup Wizard Dynamic IP Address Screen ThefollowingscreenappearsifyouselectDynamicIPAddressasyourInternet connectiontype. The Setup Wizard ClickNext tocontinueorclickBacktoreturntothepreviousscreen.Clicking Exittakesyoubacktotheinitialwizardscreenwithoutsavinganychanges. 4 PPPoE Screen ThefollowingscreenappearsifyouselectPPPoEasyourInternetconnection type. Entertheusernameandpassword(providedbyyourInternetServiceProvider) thatyouusewhenaccessingtheInternet.Whenfinished,clickNext tocontinue orclickBacktoreturntothepreviousscreen.ClickingExittakesyoubackto theinitialwizardscreenwithoutsavinganychanges. Note:youmayneedtoappendtheISP'sdomainsuffixtotheusername,i.e., username@verizon.net. 5 The Setup Wizard Set Static IP Address Screen ThefollowingscreenappearsifyouselectStaticIPAddressasyourInternet connectiontype. The Setup Wizard Deleteanythingthatappearsinthesefieldswhenthescreenisdisplayed,then entertheWANandDNSaddressesprovidedbyyourISP.ClickNexttocontinue orclickBacktoreturntothepreviousscreen.ClickingExittakesyoubackto theinitialwizardscreenwithoutsavinganychanges. 6 Setup Completed Screen ClickSaveSettingforthechangestotakeeffectorclickBacktoreturntothe previousscreen.ClickingExittakesyoubacktotheinitialwizardscreenwithout savinganychanges. 7 The Setup Wizard Setup Completed Screen The Setup Wizard ClickClose Wizardtoreturntotheinitialwizardscreen. Test your connections Re-launch your web browser. Your designated home page should appear. If yourhomepagedoesnotappear,trythefollowing: · Rebootyourcomputer. · Turnofforunplugyourmodemforafewseconds,thenturnitbackon. · IfyoustillhavenoInternetaccess,pleaserefertotheTroubleshootingsection ofthismanual. 8 Menu Structure Basic · · · · · · · Admin · · · · · · Status · · · · Help · · · · · · Basic Advanced Admin Status Glossary Logout Wizard ISP Connection Logout Filters DMZ Logout Settings DHCP Other Passwords Restore Settings Logout Broadband Telephone Info Activity · Traffic DHCP Client Logout 9 Menue Structrure Advanced Virtual Server Basic Settings Setup Wizard Screen ClickRun Wizardforasimple,step-by-stepconfigurationofyourIP8100series telephone settings. It is usually not necessary to do this after initial setup is complete. Tore-runtheWizardtoupdatesettings,pleaseseetheSetup Wizardsection onpage2. ISP Connection Settings Screen Basic Settings UsethisscreentovieworchangetheInternetconnectiontyperequiredbyyour InternetServiceProviders.PleasecheckwithyourInternetServiceProviderfor therequiredconfigurationsettings. ISP Connection Settings: Dynamic IP Address Thissettingisusuallyrequiredforusewithcablemodems.Choosethissettingif youdon'thavetoenterausername/passwordtoaccesstheInternetwhenyou firstturnonyourcomputer.Withthisoption,IPaddressesareassignedbyyour ISPautomatically. 20 Basic Settings · MAC Address:ThisdefaultstotheMAC(MediaAccessControl)addressof theWANportintheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,youcanmanuallyenterithere,orusethe DHCPClientListtocopyit. · DHCP Client List:ListsMACaddressesofdevicesthathaveobtaineda DHCPleasefromtheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,selectthatMACaddressfromthelist,click Copy,thenclickApplytosavethepagesettings.ClickingRestoretakesyou backtothedefaultMACaddressvalue. 2 Basic Settings Basic Settings ISP Connection Settings: PPPoE PPPoEstandsforPointtoPointProtocoloverEthernet.Thissettingisoften usedbyDSLserviceproviders.Choosethissettingifyouarerequiredtoenter ausernameandpasswordwhenaccessingtheInternet. Basic Settings 22 Basic Settings · User Name:EntertheusernamerequiredbyyourISPwhenyouconnectto theInternet. Note:youmayneedtoappendyourISP'sdomainsuffixtotheusername,i.e., username@verizon.net. · Password:EnterthepasswordrequiredbyyourISPwhenyouconnectto theInternet. · Re-type Password:Re-typethepasswordentered. · MTU:(Default492)Datasentovernetworksisdividedintopacketsofa certainsize.MTU(MaximumTransferUnit)specifiesthelargestpacketsize allowedfortransmissionoveranetwork.Thisvaluetypicallydoesnotneed tobechanged.DonotchangeitunlessadvisedtodosobyyourInternet ServiceProvider. · MAC Address:ThisdefaultstotheMAC®(MediaAccessControl)address oftheWANportintheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,youcanmanuallyenterithere,orusethe DHCPClientListtocopyit. · DHCP Client List:ListsallMACaddressesofcomputersthathaveobtaineda DHCPleasefromtheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,selectthatMACaddressfromthelist,click Copy,thenclickApplytosavethepagesettings.ClickingRestoretakesyou backtothedefaultMACaddressvalue. 23 Basic Settings · Maximum Idle Time:(Default0)Thisfieldspecifiesthenumberofminutes of inactivity before your IP800 series telephone terminates the PPPoE session.ToavoidperiodicdisconnectionfromtheInternet,leavethisvalue settozero. Toallowyourcomputertodisconnectafteraperiodofinactivity,enterthe timeinminutes.(Forexample,enter0todisconnect0minutesafteryou've stoppedusingthecomputer.) Basic Settings ISP Connection Settings: Static IP Address Thisconnectiontypeisrarelyrequired.ContactyourISPtoconfirmIPinformationbeforechoosingthisoption. Basic Settings 24 Basic Settings Note:Whenenteringthenumbers,rememberthateachnumbermustbeinthe correctformat(foursetsofnumbersseparatedbyperiods,withnospaces). · IP Address:EnterthevalueassignedbyyourISP. · Subnet Mask:EnterthevalueassignedbyyourISP. · ISP Gateway Address:EnterthevalueassignedbyyourISP. · Primary DNS Address:EnterthevalueassignedbyyourISP. · Secondary DNS Address:EnterthevalueassignedbyyourISP. · MAC Address:ThisdefaultstotheMAC(MediaAccessControl)addressof theWANportintheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,youcanmanuallyenterithere,orusethe DHCPClientListtocopyit. · DHCP Client List:ListsMACaddressesofdevicesthathaveobtaineda DHCPleasefromtheIP800seriestelephone.IfyourISPhasregisteredthe MACaddressofyourcomputer,selectthatMACaddressfromthelist,click Copy,thenclickApplytosavethepagesettings.ClickingRestoretakesyou backtothedefaultMACaddressvalue. 25 Basic Settings AdvancedSettings Thesesettingsrequireadvancednetworkingknowledge.Incorrectlychanging thesesettingsmayinterruptyourInternetorVoIPservice.Thesesettingaffect devicesconnectedtothePC/LANportonyourIP800seriestelephone. Virtual Server VirtualServer,alsoknownasportforwarding,allowsyoutoenableotherInternetusersaccesstoservicesrunningonyourlocalnetwork(suchasyourweb server or FTP server). The IP800 series telephone will redirect the Internet userrequeststotheappropriateserverwithinyourlocalnetworkbasedonthe configuredIPaddressandportnumber.Tocreateanewvirtualserver,fillinthe fieldsonthescreenandclickApplytosavethepagesettings.Youmayalso usesettingsforcommonlyusedservicesintheVirtualServertableatthebottom ofthescreenbyclickinganEditbutton. Advanced Settings 26 Advanced Settings · Virtual Server:(DefaultOff):ClickOntoenableorOfftodisable.Thisindicates whetherthevirtualserverisinitiallyenabledordisabledwhenitiscreatedor modified. · Destination IP:EntertheprivateIPaddressofthecomputerthatishosting theservice/application. Note:ItisrecommendedthatStaticIPisusedastheISPConnection SettingwhenVirtualServeriscreated. · Protocol Type:Choosethetypeofprotocolusedtoaccessyourhosting service. · Name:Enteranameforthevirtualserveryouaresettingup. · Port:Enterasingleportorarangeofportstoforwardtoacomputeronyour localnetwork.(Leavethisfieldblanktodenyaccesstoallports.) ClickApplytosavethepagesettings.ClickingCancelabortsanychangesyou havemadeonthepage. 27 Advanced Settings Advanced Settings Filters FiltersallowyoutorestrictorpermitInternetaccessforcomputersonyourlocal network.ThefiltertypesupportedonyourIP8100seriestelephoneisIPFilter. Advanced Settings AnIPfilterisusedtodenyanyspecificcomputerfromaccessingtheInternet usingthecomputer'sIPaddress.Youcandenyaccessbytospecificservices byportnumbersorbyblockingallportsforthespecificcomputer.Toaddanew filter,fillinthefieldsaboveandclickApplytosavethepagesettings.Youcan blockaccesstoseveralofthemostcommonlyusedservicesbyclickinganEdit buttonintheIPFiltertableatthebottomofthescreen.Thiswillcopytheproper settingsintotheIPFilterfields.YouwillonlyneedtoentertheIPaddressofthe computertobeaffectedbythefilter(youcanfindthisnumberbydisplayingthe DHCPscreenundertheAdmintab). IP Filters 28 Advanced Settings · IP Filters:(DefaulttoOn):ClickOntoenableorOfftodisable.Thisindicates whethertheIPfilterisinitiallyenabledordisabledwhenitiscreatedormodified. · Name:EnteranametheIPFilteryouaresettingup. · Destination IP:EntertheprivateIPaddressthatwillbeaffectedbythefilter. Ifleftblank,anycomputersonyourLANwillbeblockedtheInternetaccess. · Port:EnterasingleportorarangeofportsthatwillbedeniedInternetaccess. (Leavethisfieldblanktodenyaccesstoallports.) · Protocol Type:Chooseaprotocoltypetoblock. Whenfinished,clickApplytoaddthenewfilterwhichisthenlistedunderthe IPFilterTable. DMZ(DemilitarizedZone)isafeaturethatexposesadesignatedcomputeron yourlocalnetworktotheInternet.ThecomputerdesignatedastheDMZhost isnotaffectedbyothersecuritymeasures.Use this option with caution. ComputersdesignatedasDMZmaybevulnerabletosecurityrisks. DMZ ClickApplytosavethepagesettings.ClickingCancelabortsanychangesyou havemadeonthepage. · DMZ:(DefaultOff)ClickOntoallowunrestrictedInternetaccesstodesignated computers. · IP Address:EntertheIPaddressofacomputertobeexposedtotheInternet access.Whenyouarefinished,clickApplytosavethepagesettings. 29 Advanced Settings Admin Settings Thesesettingscanhelpyouprotectagainstunauthorizedaccessandmanage yourIP8100seriesfirmware. Settings Admin Settings 30 Admin Settings · IP Address:(Default92.68.5..)TheInternetProtocol(IP)addressofyourIP800 seriestelephoneisprivateandcannotbeseenontheInternet.Youcanchangethis numberifneeded,butitisusuallynotnecessarytodoso. · Subnet Mask:(Default255.255.255.0.)Thesubnetmask(sub-networkmask)isusedto definealistofIPaddressesallowedtoaspecifiednetworksegment(i.e.,the192.168.15. xsubnet). · Local Domain Name (optional):Ifdesired,youcanenteranamehereto identifyyournetwork. Deny WAN Ping:ThisoptionallowstheIP800seriestelephone'spublicWANIPtoignore pingcommandssentbyInternetusers.HackersmaypingpublicWANIPaddresstodeterminewhetheranIPaddressisvulnerable.WhendefaultstoDeny,thisoptioninstructs yournetworktoignorePingqueriesandtohelpprotectagainstunauthorizedaccessby othersoutsideyournetwork. VPN Pass-Through:(DefaultOn)TheIP800seriestelephonesupportsVPN(VirtualPrivateNetwork)pass-throughforbothPPTP(Point-to-PointTunnelingProtocol)andIPSec(IP Security).TurningbothoftheseOnpreventsyourIP800seriestelephonefromblocking accesstoanothernetworkyoumaywishtouse. Local Network Universal Plug and Play · Default is On. This option makes the IP800 series telephone compliant with the UniversalPlugandPlaystandard,whichallowscompatibilitywithequipmentmadeby differentmanufacturers. Remote Web Management Ifturnedon,thisfeatureallowsVonagetoremotelytroubleshoottheIP800seriestelephoneviaasecureshell(SSH).ThisfeatureisprotectedwithanAdminpasswordgranted toVonagesupportstaffonly. · IPAddress:EntertheInternetIPaddressoftheremotecomputer,whichwillbeallowed accesstoremotelyconfiguretheIP8100. Click Apply to save the page settings. Clicking Cancel aborts any changes you have madeonthepage. Remote SSH Management DHCP Screen ThisscreenallowsyoutovieworchangeyourlocalnetworkIPsettings. Whenanydeviceonyournetworkisturnedon,itmustbeassignedanIPaddresstocommunicatewithotherdevicesonthenetwork.DHCP(DynamicHostConfigurationProtocol) assignstheseIPaddressestodevicesonyournetwork. 3 Admin Settings Default is off. If turned on, this feature allows you to change IP800 series telephone settingsfromaremotelocation(i.e.,viatheInternet). · IP Address:EntertheInternetIPaddressofacomputerthathasaccesstotheIP800 seriestelephone.Youcanuse0.0.0.0toallowallInternetIPaddressesaccesstoyour network. · Port:EntertheportnumberusedforaccesstotheIP800seriestelephone. Example:http://x.x.x.x:8080(Wherex.x.x.xistheWANIPaddressoftheIP800series telephoneand8080istheportusedforthewebmanagementinterface.) Admin Settings LeaveDHCPsettoOnandbesurethatyouhaveselectedObtain an IP address AutomaticallyintheInternetProtocol(TCP/IP)Propertiesdialogboxon yourclientcomputers. Admin Settings · DHCP Server:Enable/disableDHCP. · Starting IP address: The starting IP address for the DHCP server's IP assignment. · Ending IP address: The ending IP address for the DHCP server's IP assignment. · Lease Time:ThelengthoftimefortheLANIPaddresslease. ClickApplytosavethepagesettings.ClickingCancelabortsanychanges youhavemadeonthepage. DHCP Server DHCP Client Table · ThisisalistofdevicesassignedtheIPaddressonyourIP800seriestelephoneLAN, showingthehostname,IPaddress,MACaddressandexpiredtimeforeach. 32 Admin Settings ChangingthedefaultuserpasswordisnotrequiredbytheIP800seriestelephone,butitcanhelppreventunauthorizedtamperingwiththeIP800series telephone'ssettings.Onceapasswordisset,onlythosewhoknowthepasswordwillbeallowedtochangeorviewsettings. Note:Writedownthepasswordandstoreitinasecureplace.Ifyouforget,you willnothaveaccesstoanysettingsuntilyouresettheIP800seriestelephone tofactorydefaultsetting.Formoreinformationonfactorydefaultsetting,please refertoAdmin / Restore Settings. Passwords User Management · EnteranewpasswordtoreplacethedefaultpasswordVTech.Confirmby re-enteringthenewpasswordinthefieldbelow. ClickApplytosavethepagesettings.ClickingCancelabortsanychangesyou havemadeonthepage. 33 Admin Settings Admin Settings Other Options Admin Settings · Atroubleshootingtool.ThisoptionallowsyoutotesttheIPconnectivityofthe devicesonyourlocalnetwork.EntertheIPaddressofthedevicetobetested thenclickPing.Thepingresultsarethendisplayedinthewindowbelowthe Pingbutton. Ping Test 34 Admin Settings Restore Settings At this screen you can restore saved settings if the IP800 series telephone becomesunstableandneedstobereset. Restore Router Settings · Restore to Factory Default Settings: Click Restore to reset the IP800 seriestelephonetoitsoriginalfactorydefaultsettings.Useofthisoptionwill deleteallchangesyouhavemadetoallsettings. Restart The Broadband Telephone · Reboot:Thisoptionsavesallcurrentsettings,thenshutsdownandrestarts theIP8100seriestelephonefirmwaretoreinitializeit.Thisservesthesame purposeasquicklypressandreleasetheresetswitchatthebottomofthe baseunit. Beware that when the reset switch is pressed and held for more than 0 secondsandthenreleased,thephonewillrestoretofactorydefaults.This includesclearingandresettingthepasswordonthewebconfigurationback totheVTechdefaultpassword. Note: Reboot or reset switch does not affect your base unit power, RF operation,oranyofthetelephonehandsetsettings. 35 Admin Settings Status Screens Statusscreensdisplayreportsofnetworkactivityandtrafficstatisticsofyour IP800seriestelephone. Broadband Telephone Information ThisscreendisplaysthecurrentstatusoftheIP800seriestelephone. Status Screens Broadband Telephone (LAN) Information DisplaystheIP8100seriestelephone'scurrentfirmwareversion.TheIP8100 series telephone auto-provisions and upgrades to the latest versions nonintrusivelyandwhenavailable. AlsodisplaysthestatusofyourLocalAreaNetworkconnections(MACAddress oftheEthernetLANconnection,IPAddress,SubnetMask,andDHCPserver setting). Internet Connection (WAN) Information DisplaysthestatusofyourWideAreaNetworkconnections(MACAddressof theEthernetWANconnection,IPAddress,SubnetMask,DefaultGateway,and DNS(DomainNameServer). 36 Status Screens · IfyourISPconnectiontypeisDynamic,buttonsatthebottomofthescreen arelabeledasDHCP RenewandDHCP Release.Thebuttonsallowyou to release or renew the IP Address assigned by your Internet Service Provider. · IfyourISPconnectiontypeisPPPoE,buttonsatthebottomofthescreen are labeled as Connect and Disconnect. The buttons allow you to reset the connectiontoyourInternetServiceProvider. · IfyourISPconnectiontypeisStaticIP,nobuttonoptionsareatthebottom ofthescreen. Thisscreendisplaysarecordofthemostrecentnetworkevents.Eachtimethe IP800seriestelephoneisresetorturnedoff,allentriesaredeleted. Activity Logs 37 Status Screens Status Screens ThisscreendisplaysasummaryofthedatasentandreceivedbyyourLocal AreaNetworkandWideAreaNetwork. TrafficStatistics Status Screens · Refresh: Click to update the screen and see the most recent traffic statistics. 38 Status Screens ThisscreendisplaysalistofIPaddressesdistributedtoyourlocalLANnetworkbytheIP800seriestelephone. DHCP Client DHCP Server ClickDHCP Server SettingstakesyoubacktotheDHCPscreenunderAdmin. YoumayvieworchangeyourlocalnetworkIPsettingsthere. DHCP Client Table This is a list of devices assigned the IP address on your IP800 series telephone,showingthehostname,IPaddress,MACaddressandexpiredtimefor each. 39 Status Screens Help TheHelpmenuprovideson-linehelptoIP800seriestelephoneweb-based features.Clickontheavailableunderlinedtopictakesyoutoitsdetailedhelp page. Help 40 Glossary Authentication Broadband Authenticationreferstotheverificationofatransmittedmessage'sintegrity. UsuallyreferstoInternetconnectionsthatprovidefasterdatatransferratesthan standarddial-up.CableInternetandDSLareexamplesofbroadband. DHCP Server DHCP(DynamicHostConfigurationProtocol)serverisaserverrunningthe DHCPprotocoltoautomaticallyassignIPaddressestoclientstationsonaTCP/ IPnetwork.UsingDHCPeliminatestheneedtomanuallyassignIPaddresses toeachdeviceonyourIP800seriestelephone. DHCP Client TheDHCPclientisadevicethatobtainedaDHCPleasefromaDHCPserver. DMZ DMZ(DemilitarizedZone)isapartofanetworkthatislocatedbetweenasecure LANandaninsecureWAN.DMZsprovideawayforsomeclientstohaveunrestrictedaccesstotheInternet. DNS DNSstandsforDomainNameSystem.DNSconvertsdomainnamestotheIP addressesthatallmachinesontheInternethave.Ittranslatesfromnametoaddressandfromaddresstoname. Domain Name ThedomainnameisthereadableversionofanInternetsiteaddress.Atypical domainnamehastheformwww.somedomainname.comorwww.somedomainname.org,etc. Filter FiltersdefinehowspecificdataistransmittedorreceivedfromtheLANportto theWANport.Forexample,theIP8100seriestelephonecanfilterspecificLAN IPaddressesfromaccessingcertainservicesontheInternet. Firewall FirewallsareusedtokeepnetworkssecurebypreventingunauthorizedInternet usersfromaccessingservicesonyourlocalnetwork.ThefirewallontheIP8100 series telephone can be configured to allow Internet users to access certain servicesonyourLANusingVirtualServersandtheDMZHost. 4 Glossary Glossary FirmwarereferstotheoperatingcodeorprogramthattellstheIP800series telephonewhattodoandhowtodoit. Firmware Host Name Thenamegiventoacomputerorclientstationthatactsasasourceforinformationonthenetwork. HTTP HTTP(HyperTextTransferProtocol)isthecommunicationsprotocolusedto connect to servers on the World Wide Web. HTTP establishes a connection with a web server and transmits HTML pages to client browser (for example Windows® IE). HTTP addresses all begin with the prefix http:// (for example, http://www.somedomainname.com). IP (Internet Protocol) is the protocol in the TCP/IP communications protocol suitethatcontainsanetworkaddressandallowsmessagestoberoutedtoa differentnetworkorsubnet.However,IPdoesnotensuredeliveryofacomplete message;TCPprovidesthefunctionofensuringdelivery. IP IP Address TheIP(InternetProtocol)addressreferstotheaddressofacomputerattached to a TCP/IP network. Every client and server station must have a unique IP address.ClientsareassignedeitherapermanentaddressorhaveonedynamicallyassignedtothemviaDHCP.IPaddressesarewrittenasfoursetsofnumbersseparatedbyperiods(forexample,92.68.5.). Glossary ISP AnISP(InternetServiceProvider)isanorganizationprovidingInternetaccess serviceviamodems,ISDN(IntegratedServicesDigitalNetwork),privatelines orothermeans. LAN LANs(LocalAreaNetworks)arenetworksthatserveuserswithinspecificgeographicalareas,suchasyourhomeorinacompanybuilding.LANsconsistof agroupofcomputersandrelateddevicesthatshareacommoncommunication link.ALANallowsyoutosharedataandresourcesamongthedevicesonthe LAN. MAC Address AMACaddressisauniqueserialnumberforhardwareadapters,givingthe adapterauniqueidentification. 42 Glossary MTU MTU(MaximumTransmission/TransferUnit)isthelargestpacketsizethatcan besentoveranetwork.MessageslargerthantheMTUaredividedintosmaller packets. NAT NAT(NetworkAddressTranslation--alsoknownasIPmasquerading)enables aLANtopresentitselftotheInternetwithoneaddress.NATconvertstheaddressofeachLANnodeintooneIPaddressfortheInternet(andviceversa). NATalsoprovidesacertainamountofsecuritybyactingasafirewallbykeeping individualIPaddresseshiddenfromtheWAN. Ping Ping(PacketInternetGroper)isautilityusedtofindoutifaparticularIPaddress ispresentlyonline. Port Portsarethephysicaland/orlogicalcommunicationspathwaysinandoutof computersandnetworkdevices(routersandswitches).MostPCshaveserial andparallelports,whichareexternalsocketsforconnectingdevicessuchas printers, modems, and mice.All network adapters also use ports to connect totheLAN.Finally,applicationsthatcommunicateovertheInternetalsohave ports;thesearetheendpointsoftheapplicationandaregivenaspecificport number. PPPoE Protocol Server Aprotocolisarulethatgovernsthecommunicationofdata. Serversaretypicallypowerfulandfastcomputersthatstoreprogramsanddata. Theprogramsanddataaresharedbyclientcomputers(workstations)onthe network. Subnet Mask SubnetMasks(subnetworkmasks)areusedbyIPprotocoltodirectmessages intoaspecifiednetworksegment(i.e.,subnet).Asubnetmaskisstoredinthe clientmachine,serverorrouterandiscomparedwithanincomingIPaddressto determinewhethertoacceptorrejectthepacket. 43 Glossary PPPoE (Point-to-Point Protocol Over Ethernet) is a protocol used to communicatebetweentwocomputersusingaserialinterface,suchasdialupInternet connections,overanEthernetlink. Glossary TCP (TransmissionControlProtocol)isthetransportprotocolinTCP/IPthatensures messagesoverthenetworkaretransmittedaccuratelyandcompletely. TCP/IP(TransmissionControlProtocol/InternetProtocol)isthemainInternet communicationsprotocolsuite.TCPensuresthatdataiscompletelysentand receivedattheotherend.TheIPcomponentofTCP/IPprovidesdataroutability,meaningthatdatapacketscontainthedestinationstationandnetworkaddresses,enablingTPC/IPmessagestobesenttomultiplenetworkswithinthe LANorintheWAN. TCP/IP UDP (UserDatagramProtocol)isaprotocolwithinTCP/IPthatisusedtotransport informationwhenaccuratedeliveryisn'tnecessary(forexample,realtimevideo andaudiowherepacketscanbedumpedsincethereisnotimeforretransmittingthedata). Virtual Servers allow Internet users access to services, such as Web or FTP, runningonyourlocalnetworkviatheWANIPaddressoftheIP800seriestelephone.Thisisalsoreferredtoasopeningportsorportforwarding.TheVirtual ServerforwardsrequestsforthespecifiedservicetothespecifiedIPaddress onyourLAN. Virtual Servers VoIP Glossary VoIP(VoiceOverInternetProtocol)isamethodusedtodelivervoiceinformation overtheInternet.VoIPservicesallowtelephonecallsusingyourPCorLAN. WAN(WideAreaNetwork)isacommunicationsnetworkthatcoversawide geographicareasuchasacountry(contrastedwithaLAN,whichcoversasmall areasuchasacompanybuilding). WAN 44 Troubleshooting How do I access the web - base d configuration for the IP810 0 series telephone? Itisimportantthatyouhavethelatestpatchesandbugfixesforyourwebbrowser whenattemptingtoconnecttotheconfigurationforyourtelephoneadapter. Werecommendusingthefollowing: InternetExplorerTM5.5orhigher Netscape6orhigher Firefox0.8orhigher Usethefollowingstepstogainaccesstotheweb-basedconfigurationofyour IP800seriestelephone: Step 1:Verifyphysicalconnectivitybycheckingforsolidlinklightsonthephone adapter.ThecomputerthatwasabletoaccesstheInternetwhenconnectedto thebroadbandmodemorroutershouldbeconnectedtothePCportontheIP 800seriestelephone.Ifyoudonotgetasolidlink,tryusingadifferentcable.If thecomputeristurnedoff,thelinklightmaynotbeon. Step 2:DisableanyInternetsecuritysoftwarerunningonthecomputer.SoftwarefirewallssuchasZoneAlarm,BlackIce,Sygate,NortonPersonalFirewall, andWindowsXPfirewallmayblockaccesstotheconfigurationpages.Ifyou haveDSLanduseaPPPoEclientsuchasWinPoetorEnterNet300,youshould disablethissoftwareaswell.Checkthehelpfilesincludedwiththesesoftware applicationsformoreinformationondisablingorconfiguringthem. Step 3:ChecktheIPaddressofyourcomputer.Yourcomputermusthavean IPaddressinthesamerangeastherouterinordertocommunicatewithit, 92.68.5.X(X=2-254).Includedinthetroubleshootingsectionofthismanual ismoredetailedinformationoncheckingyourIPaddress. ClicktheConnectiontab.Setthedial-upoptiontoNeverDialaConnectionand thenclicktheLANSettingsbutton. VerifythatnoneofthesesettingsarecheckedandthenclickOK. GototheAdvancedtabandclickthebuttontorestorethesesettingstotheir defaults. ClickOKouttothedesktopandcloseanyopenwindows. 45 Troubleshooting Step 4:ConfiguretheInternetsettingsforyourbrowser: GotoStart>Settings>ControlPanel.Double-clicktheInternetOptionsIcon. FromtheSecuritytab,clickthebuttontorestorethesettingstotheirdefaults.If thisbuttonisgrayedout,thenthesettingsarealreadyatdefault. Troubleshooting Step 5:Access the web-based configuration of the IP8100 series telephone. Openyourwebbrowserandenterhttp://92.68.5.(doNOTtypewww),in theaddressbar.UsetheinstructionsthatwereprovidedwiththeIP800series telephonetocompletetheconfigurationasneeded.Specifically,youwillneedto configuretheWANsettingstoconnectthedevicetotheInternet. How do I configure TCP/IP settings for my computer to connect to the IP8100 series telephone? Note:ThefollowinginformationassumesthecomputerisconnectedtothePC PortontheIP800seriestelephone. Win98/ME: Step 1:FromtheDesktop,right-clicktheNetworkNeighborhoodicon(MyNetworkPlacesinWinME),andthenselectProperties. Step 2:HighlightTCP/IPandthenclickthePropertiesbutton.Ifyouhavemore thanoneadapterinstalled,thentherewillbeaTCP/IPentryforeachadapter. HighlightTCP/IP>[yournetworkadapter]andthenclickProperties. Step 3:MakesuretheIPAddresstabisselected.Configuretheadapterto Obtain an IP address.Then,ClickOKouttothedesktoptoapplythechanges. Rebootthecomputerwhenprompted.Whenthecomputerrebootsitshouldrequest,andobtain,avalidIPaddressfromtheIP800seriestelephone.Included in the troubleshooting section of this manual is more detailed information on checkingyourIPaddress. Win2k/XP: Step 1 - Win2k:FromtheDesktop,right-clicktheMy Networkplacesandthen selectProperties. Step 1 - WinXP:ClickonStart > Control Panel > Network and Internet Connections > Network connections. Step 2:Right-clickontheLocal Area ConnectionwhichrepresentsyournetworkcardandthenselectProperties. Step 3:HighlightInternet Protocol(TCP/IP)andclickProperties. Step 4:ConfiguretheadaptertoObtain an IP address.Then,ClickOKoutto thedesktoptoapplythechangesandrebootthecomputerwhenprompted.If youarenotpromptedtorebootthecomputer,youmayneedtorenewtheIPaddressofthecomputermanually.Includedinthetroubleshootingsectionofthis manualismoredetailedinformationoncheckingyourIPaddress. Troubleshooting 46 Troubleshooting How do I check my computer's IP address? Note:ThefollowinginformationassumesthecomputerisconnectedtothePC portontheIP800seriestelephone.Italsoassumesthecomputer'sTCP/IPsettingsareconfiguredtoobtainanIPaddressautomatically.Includedinthetroubleshootingsectionofthismanualismoredetailedinformationonconfiguring yourTCP/IPsettings. Win98/ME: Step 1:GotoStart > Runandenterwinipcfg.ClickOK. Step 2:Fromthedropdownmenu,choosetheEthernet adapter. Step 3:Afterselectingtheadapter,itwilldisplaytheIPsettings.Youradapter shouldhaveanIPaddressinthesamerangeastheIP800seriestelephone, 92.68.5.X.Ifitdoesn'ttryreleasing,thenrenewingtheIP. a.ClicktheReleasebuttontoreleasetheIPaddress. b.ClicktheRenewbuttontoobtainanewaddress. If you are unable to obtain a valid IP address, confirm that you have a good physicalconnectionbetweenthecomputerandtheIP800seriestelephone. Step 4:ClickOKtoclosetheIPconfigurationwindow. Win2k/XP: Step 1:GotoStart > Runandentercmd.ClickOK. Step 2:FromtheCommandprompt,enteripconfigandthenclickEnter. Step 3:ItwillreturnyourIPaddress,SubnetMask,andDefaultGateway.Your adaptershouldhaveanIPaddressinthesamerangeastheIP800seriestelephone,92.68.5.X.Ifitdoesn'ttryreleasing,thenrenewingtheIP. a.Enteripconfig/releasetoreleasetheIPaddress. b.Enteripconfig/renewtoobtainanewaddress. If you are unable to obtain a valid IP address, confirm that you have a good physicalconnectionbetweenthecomputerandtheIP800seriestelephone. Step 4:Type,exitandthenclickEntertoclosetheCommandprompt. 47 Troubleshooting Troubleshooting I followed the Quick Start Guide for DSL, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? If your DSL provider uses PPPoE, confirm that you have entered the correct usernameandpasswordintheIP800seriestelephonePPPoEsettings.You mayneedtoappendyourISP'sdomainsuffixtoyourusernameinordertoconnect.Forexample: username@bellsouth.net username@verizon.net username@earthlink.net ContactyourISPifyouareunsureofyourusernameorpassword. SomeDSLproviderswillissueaDynamicIPaddresswithoutusingPPPoEfor authentication.Ifthisisthecaseforyourprovider,usethesetupwizardinthe IP8100 series telephone web-based configuration to configure the WAN type touseaDynamicIPAddress.Onceyouhaveappliedthatsetting,powerdown yourbroadbandmodemandtheIP800seriestelephone.Powerthemodemon firstandletitstabilize.Whenthemodemisready,thenpowertheIP8100series telephoneon.Waitafewsecondsforthedevicetostabilize,andthentestyour connection. I followed the Quick Start Guide for a Static IP, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? Fromthecomputerthatwaspreviouslyconnectedtothebroadbandmodem, accesstheweb-basedconfigurationfortheIP8100seriestelephoneandclone the MAC address. After the setting has been applied, power off the IP800 seriestelephone.Waitabout30secondsbeforereapplyingthepower.Waita fewsecondsforthedevicetostabilize,andthentestyourconnection.Ifyoustill cannotconnect,confirmthatyouhaveenteredalltheIPinformationcorrectly. ContactyourISPtoconfirmyourIPaddress. I followed Steps 1-6 in the Quick Start Guide, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? Ifyoudidn'tneedtocompletestep7,thenitisassumedthatyourISPisissuing youaDynamicIPaddress.Fromthecomputerthatwaspreviouslyconnected tothebroadbandmodem,accesstheweb-basedconfigurationfortheIP8100 series telephone and clone the MAC address.After the setting has been applied,powerofftheIP800seriestelephone.Waitabout30secondsbeforereapplyingthepower.Waitafewsecondsforthedevicetostabilize,andthentest yourconnection. Troubleshooting 48 TechnicalSpecifications ·0/00MbpsRJ45EthernetWANport ·0/00MbpsRJ45auto-MDI/MDIXEthernetLANport ·Poweradapterjack Base Physical Connectors Cordless ·RFFrequencyBand:DSSFH5.8GHz ·Channels:95,channelspacing:864KHz ·Sensitivity:-95dBm ·2.5mmheadsetjack ·SIPvandSIPv2 ·SymmetricRTP ·CODEC:G.7a-law/u-law,G.723,G.726,G.729a/b ·Codecnegotiation ·SilenceSuppression/VoiceActivityDetection(VAD) ·ComfortNoiseGenerator(CNG) ·EchoCancellationG.68 ·AdaptiveEchoCancellation ·DTMFgenerationanddetection VoIP Network Management ·Auto-configuration ·Web-basedbrowser ·Remotemanagement Weight ·Base:.5lbs ·Handset:0.5lbseach(2) 49 TechnicalSpecifications ·EthernetStandards:IEEE802.3,802.3u,802.3xflowcontrol ·TCP/IP ·NAT ·DHCP ·DNS ·PPPoE ·StaticIP TechnicalSpecifications Dimension · Base:2"(W)x6.25"(D)x5"(H) Handset:2"(W)x.5"(D)x6"(H) · BaseunitvoltageACadaptervoltage:60Hz,00­240V · BaseunitvoltageACadapteroutput:5.VDC700mA · Handsetvoltage:3.6VDC Power Operating Temperature · 00to500C Certification ·FCCPart5 · VonageNetworks TechnicalSpecifications 50