User manual VTECH MI6896

User's Manual www.vtechphones.com Models: mi6896/6870/6866 Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist for mi6896 . . . . . . . . . . . . . . . 4 Parts checklist for mi6870 . . . . . . . . . . . . . . . 5 Parts checklist for mi6866 . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . 7 Choose a location . . . . . . . . . . . . . . . . . . . 7 Install handset battery . . . . . . . . . . . . . . . . . 7 Connect power to telephone base/handset chargers . 8 Connect to phone line . . . . . . . . . . . . . . . . . 8 Check battery indicator . . . . . . . . . . . . . . . . 9 Check for dial tone . . . . . . . . . . . . . . . . . . . 9 If you subscribe to DSL service . . . . . . . . . . . 0 Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 0 Wall mounting . . . . . . . . . . . . . . . . . . . . Registration . . . . . . . . . . . . . . . . . . . . . . . 2 To register a handset . . . . . . . . . . . . . . . . 2 To de-register all handsets . . . . . . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . . . . . . 5 Telephone base layout . . . . . . . . . . . . . . . . . 6 Basic operation . . . . . . . . . . . . . . . . . . . . 17 Handset icons . . . . . . . . . . . . . . . . . . . . 7 Handset LEDs . . . . . . . . . . . . . . . . . . . . 7 Telephone base LEDs . . . . . . . . . . . . . . . . 7 Handset operation . . . . . . . . . . . . . . . . . . . 8 Making calls . . . . . . . . . . . . . . . . . . . . . 8 Answering calls . . . . . . . . . . . . . . . . . . . 8 Flash function . . . . . . . . . . . . . . . . . . . . 8 Handset volume . . . . . . . . . . . . . . . . . . . 8 Redial . . . . . . . . . . . . . . . . . Mute . . . . . . . . . . . . . . . . . . Intercom . . . . . . . . . . . . . . . . Call forward . . . . . . . . . . . . . . Call transfer . . . . . . . . . . . . . . Conference call . . . . . . . . . . . . Find handset . . . . . . . . . . . . . . Directory . . . . . . . . . . . . . . . . . Store a new entry . . . . . . . . . . . Characters by number . . . . . . . . . Review and dial entries . . . . . . . . Edit a directory entry . . . . . . . . . . Delete a directory entry . . . . . . . . Caller ID . . . . . . . . . . . . . . . . . Caller ID - call waiting ID . . . . . . . . Review caller ID . . . . . . . . . . . . Store caller ID in your directory . . . . Dial from caller ID . . . . . . . . . . . Delete a caller ID record . . . . . . . . Handset settings . . . . . . . . . . . . . Ringer volume . . . . . . . . . . . . . Ringer tone . . . . . . . . . . . . . . . Key tone . . . . . . . . . . . . . . . . Language . . . . . . . . . . . . . . . Clear voicemail . . . . . . . . . . . . . Dial type . . . . . . . . . . . . . . . . Answering system operation . . . . . . . Turn your answering system on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 9 20 2 2 2 22 22 23 24 24 25 26 26 27 27 29 29 30 30 30 30 3 3 3 32 32 www.vtechphones.com Table of contents Day and time announcements . . . . . . . . To check day and time . . . . . . . . . . . . . Menu features . . . . . . . . . . . . . . . . . Outgoing announcement . . . . . . . . . . . Record outgoing announcement . . . . . . . . Listen to outgoing announcement . . . . . . . Message playback . . . . . . . . . . . . . . . Announcements . . . . . . . . . . . . . . . . Options during playback . . . . . . . . . . . . Delete all messages . . . . . . . . . . . . . . Record and play memos . . . . . . . . . . . . Record a memo . . . . . . . . . . . . . . . . Play back a memo . . . . . . . . . . . . . . . Call screening . . . . . . . . . . . . . . . . . Remote access . . . . . . . . . . . . . . . . Set the remote access code . . . . . . . . . . Remote answering system operation . . . . . Message alert . . . . . . . . . . . . . . . . . Announcement only mode . . . . . . . . . . . Turn the announcement only mode on or off . Customize the announcement only message . Base ringer . . . . . . . . . . . . . . . . . . . Number of rings . . . . . . . . . . . . . . . . Message window display . . . . . . . . . . . Headset operation . . . . . . . . . . . . . . . . Headset jack . . . . . . . . . . . . . . . . . . Operating range . . . . . . . . . . . . . . . . Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 33 34 34 34 35 35 36 36 36 36 37 37 37 37 38 38 40 4 4 4 42 42 43 44 44 44 45 Battery care and performance . Replace the handset battery . . Additional information . . . . . Troubleshooting . . . . . . . . . Maintenance . . . . . . . . . . . Warranty . . . . . . . . . . . . . Important safety instructions . . . FCC, ACTA and IC regulations . . The RBRC ® seal . . . . . . . . . Technical specifications . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 45 46 46 54 54 55 56 58 59 60 2 www.vtechphones.com NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone . Please take the time to review thoroughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature rich product . You can also visit our website at www .vtechphones .com for support, shopping, and everything new at VTech . In Canada, please visit www .vtechcanada .com . Call VTech toll free from the US at -800-595-95 Call VTech toll free from Canada at -800-267-7377 Parts checklist for mi6896: · Important! Before using this telephone, you must read Important safety instructions on pages 55-56. Getting started . Telephone base 2 . Handsets (4) 3 . Charger power adaptors (3) 4 . Chargers (3) 5 . Telephone line cord 6 . Belt clips (4) 7 . Batteries (4) 8 . Quick start guide 9 . Base power adaptor 0 . Wall mount bracket . User's manual To purchase replacement batteries, visit us on the web at www .vtechphones .com or call VTech Communications, Inc . at -800-595-95 . In Canada, contact V Tech Telecommunications Canada Ltd . at www .vtechcanada . com or -800-267-7377 . 3 . Charger power adaptors (3) . Telephone base 2 . Handsets (4) 4 . Chargers (3) 5 . Telephone line cord 6 . Belt clips (4) 7 . Batteries (4) 8 . Quick start guide 9 . Base power adaptor 0 . Wall mount bracket . User's manual 4 www.vtechphones.com Getting started Parts checklist for mi6870: . Telephone base 2 . Handsets (2) 3 . Charger power adaptor 4 . Charger 5 . Telephone line cord 6 . Belt clips (2) 7 . Batteries (2) 8 . Quick start guide 9 . Base power adaptor 0 . Wall mount bracket . User's manual Getting started 3 . Charger power adaptor . Telephone base 2 . Handsets (2) 4 . Charger 5 . Telephone line cord 6 . Belt clips (2) 7 . Batteries (2) 8 . Quick start guide 9 . Base power adaptor 0 . Wall mount bracket . User's manual www.vtechphones.com 5 Getting started Getting started Parts checklist for mi6866: . 2 . 3 . 4 . 5 . 6 . 7 . 8 . 9 . Telephone base Handset Belt clip Telephone line cord Battery Quick start guide Base power adaptor Wall mount bracket User's manual . Telephone base 2 . Handset 3 . Belt clip 4 . Telephone line cord 5 . Battery 6 . Quick start guide 7 . Base power adaptor 8 . Wall mount bracket 9 . User's manual 6 www.vtechphones.com Getting started Installation For optimum performance of your cordless telephone system: . Choose a central location for your telephone base . 2 . Install your phone(s) as far away as possible from any other cordless (wireless) devices such as cordless telephones, 802 . wireless routers (for example, WiFi), etc . 3 . Install your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc . 4 . Install your telephone equipment away from heat sources and direct sunlight . 5 . Avoid excessive moisture, dust or extreme cold . . 2 . Choose a location . Align the two holes in the plug with the socket pins, then snap the plug into place . 2 . Place the battery in the compartment with the wires in the upper left corner . 3 . Replace cover by sliding it upwards until it clicks into place . 4 . Be sure to charge the battery in the handset for a minimum of 6 hours before using your phone . Install handset battery 3 · Use only the provided VTech battery, or equivalent . · Place the handset in its telephone base when not in use to ensure optimum performance . · if you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or change the channel on your phone's handsets . www.vtechphones.com 7 Getting started Installation · If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 6 hours . · Use only the VTech power supply provided with your telephone . Connect power to telephone base/handset chargers . Plug the power adaptor into an electrical outlet not controlled by a wall switch, and the connector into the power jack on bottom of the telephone base . 2 . Choose the location for your charger, and plug its power supply into an electrical outlet . Telephone outlet AC power outlet AC power outlet Connect to phone line Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base Then plug the other end of the cord into the wall telephone outlet 8 www.vtechphones.com Getting started Installation If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following: . There is no battery in your handset . You need to install the supplied battery into your handset (see Install handset battery) 2 . The battery needs to be replaced . 3 . The battery has been installed incorrectly . Please reinstall (see Install handset battery) and/or see the diagram in the battery compartment of the handset . When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not work . When the battery has been charged, these features will return to their normal function . LOW BATTERY Check battery indicator · If the phone will not be used for a long period of time, remove the battery to prevent possible leakage . · If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual . Check for dial tone After the battery is charged, press Troubleshooting . on the handset . You should hear a dial tone . If not, see www.vtechphones.com 9 Installation If you subscribe to DSL service (optional) If you hear interference during conversations, and/or your caller ID features are not functioning properly, and you subscribe to DSL service from your telephone company, install a noise filter to the telephone line between the telephone base and the telephone line jack . Contact your DSL provider to obtain a noise filter. Telephone line cord Noise filter (For DSL users) To single telephone jack (RJC) Belt clip (optional) To attach To remove 0 www.vtechphones.com Getting started Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only . . Follow the instruction on page 8 to connect the power to telephone base and phone line . 2 . Line up the tabs on the wall mount adaptor with the holes at the bottom of the telephone base . Snap the wall mount bracket firmly in place. 3 . Mount the telephone base on the wall . Position the telephone base so that the mounting studs fit into the holes on the wall mount bracket . Slide telephone base down on the mounting studs until it locks into place . www.vtechphones.com Registration · When first purchased you need to charge your handsets for five minutes before registering to telephone base . · The handset number is used as the extension number . · If the registration is not successful lift all handsets out of the telephone base or charger and place them back in the telephone base or charger . Try the registration process again . The mi6866 comes with one registered handset (named Handset 1) . Additonal handsets will be assigned numbers in the order they are registered (Handset 2, 3, 4) . You can register a maximum of four handsets . The mi6870 comes with two registered handset (named Handset 1 and 2) . You can register two additonal handsets, which will be named Handset 3 and Handset 4. The mi6896 comes with four registered handset (named Handset 1, 2, 3, 4) . Additional handsets (mi6803) are available from your local authorized dealers or from our website at www.vtechphones.com in the U .S ., or www.vtechcanada.com in Canada . Up to four extension handsets can be registered with the same telephone base, and two can be in operation at the same time . Each additional handset purchased will have to be registered separately following the instruction which comes with the optional handset . To register a handset When first purchased, all accessory handsets show NOT REGISTERED on the screen . To register a handset: . Place the handset in a base unit or charger that is connected to a power outlet . If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again . NOT REGISTERED PRESS FIND HNDST 4 SEC ON BASE 2 www.vtechphones.com Getting started Registration 2 . On the telephone base: · Press and hold FIND HANDSET for four seconds . · Release FIND HANDSET once the IN USE light comes on . Four seconds later: After a while the handset will emit series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (-4) when successfully registered . Repeat steps and 2 if handset does not successfully register to the telephone base within two minutes . www.vtechphones.com 3 Registration · If the de-register process does not work you may need to reset the system and try again . To reset: pick up the handset and press . Press the OFF button and place the handset back into the telephone base . If you are replacing a handset on a system that has the maximum number of registered handsets or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets . . Press and hold FIND HANDSET on the main telephone base for 0 seconds . 2 . When the IN USE light starts to flash, release the FIND HANDSET button . 3 . Press and release FIND HANDSET again . The IN USE light will turn off and in a few seconds, all handsets will be de-registered . 4 . All handsets will show NOT REGISTERED . NOT REGISTERED To de-register all handsets 4 www.vtechphones.com Getting started Handset layout . Earpiece 2 . Caller ID/scroll down 3 . Headset jack (2 .5mm) 4. Talk/flash 5 . Dial keys (0-9, *, #) 6 . Redial/pause 7 . Mute/remove 8 . Display 9 . Select/menu 0 . Phonebook/scroll up . Volume control 2 . Off/clear 3 . Speaker 4 . Intercom 8 9 0 2 3 2 3 4 5 6 7 4 www.vtechphones.com 5 Telephone base layout . 2 . 3 . 4 . 5 . 6 . 7 . In use indicator Charge indicator Setup Volume control Answer on/off Change Delete/skip/play/ stop/repeat 8 . Time/set 9 . Find handset 0 . Record/memo 4 2 3 5 6 7 8 9 0 6 www.vtechphones.com Basic operation Handset icons Icon MUTE NEW Description · Turns on when the microphone is muted . · Turns on when missed calls have not been reviewed . · Turns on when the handset ringer is off . · Low battery indicator or charging indicator . Basic operation Handset LEDs LED Description · On when handset speakerphone is in use . Telephone base LEDs LED IN USE CHARGE ANS ON/OFF Description · On when the phone is being used . · Flashes when an extension phone is being used . · On when the handset is charging in the base . · On when the answering system is on . www.vtechphones.com 7 Making calls · The procedure to change the volume is the same for the handset earpiece, speakerphone and headset . Handset operation · Press (or SPEAKER to use the handset speakerphone feature), then dial the phone number . -ORDial the phone number first, then press (or SPEAKER) . · To end your call press OFF or place the handset in its telephone base . Answering calls Flash function · Press , SPEAKER or any dialing keys . · Press OFF to end your call or place the handset into its telephone base . You can use your phone with services such as call waiting . When you subscribe to call waiting service from your telephone company, press /FLASH to switch to the new call when you receive a call waiting signal . Press /FLASH again to switch back to the original call . Handset volume The volume control is on the right side of the handset . During a call, press the VOL or keys to adjust the listening volume to a comfortable level . When you reach the maximum or minimum setting, a double beep will sound . (Follow these instructions to change the volume for the handset, speakerphone or headset .) Redial · When the handset is idle, press REDIAL/PAUSE to display the last five telephone numbers dialed from the handset (up to 32 digits for each number) . Use or to scroll through the last five numbers dialed. When the beginning or the end of the redial list is reached, a double beep will sound . 8 www.vtechphones.com Handset operation · Press or SPEAKER to dial the displayed number . · Press REMOVE to erase the displayed number . You'll hear a confirmation beep. · Press OFF to exit . · If the redial memory is empty, and REDIAL is pressed, a double beep will sound . · If the forward call is not answered in about 30 seconds, the external call will be returned to the originating handset . Mute · During a call, press MUTE to disable the microphone . You will not be heard but you will be able to hear the other person . The screen will briefly display MUTED: · Press MUTE again to return to normal two-way conversation . MICROPHONE ON will display briefly. PHONE MUTED MUTE 00:00:15 Basic operation · When not on a call, press INT. The first handset (HS1) will display: · Press the number of the handset to be called using the dial keys (4) . · The second handset (HS2) will ring and the screen will display: Intercom INTERCOM TO: HANDSET 1 IS CALLING · Press , SPEAKER, INT or any dialing key on HS2 to answer the intercom call . The screen will display: INTERCOM www.vtechphones.com 9 Handset operation · To end the call, press INT or OFF on either handset, or place the handset back in its telephone base . If the called handset is out of range or on an external call, when paged, the display of the calling handset will show: UNABLE TO CALL TRY AGAIN INTERCOM ENDED An external call can be forwarded or transferred from one handset to another . · If you are on an external call (HS), you can forward the call to another handset (HS2) by pressing and holding INT . HS will show FORWARD TO and you should input the number of the desired handset . · HS2 will show INCOMING CALL and start ringing · Press on the HS2 to answer . If the forwarded call is not answered within 30 seconds, the external call will be returned to HS and the display will show CALL BACK, and ring for 30 seconds . If the returned call is not answered within 30 seconds, the external call will end automatically . Call forward FORWARD TO: CALL BACK 20 www.vtechphones.com Handset operation · While on an external call, a handset (HS) can transfer the call to another system handset (HS2) by pressing INT . The external call is put on hold automatically . · Select the handset number to be transferred (-4) . · HS will call and show CALLING HANDSET 2 · HS2 can pick up the transferred call will ring and the screen will show HANDSET 1 IS CALLING . · HS2 can pick up the transferred call by pressing , SPEAKER or INT . · An intercom call is now established (the external call is still on hold) and HS and HS2 are able to talk to each other . HS or HS2 can hang up if they choose and conversation with the external call can resume . CALL TRANSFERRED will briefly be displayed on HS1. If the transferred call is not answered within 00 seconds, the intercome attempt will be automatically ended and the external call will return to the original party . Call transfer · For the FIND HANDSET function to work, the system handsets need to be in idle (off) mode . Basic operation It is possible to establish a conference call between two handsets and the external line . If one handset is already connected to the external line, the other can join the call conversation by pressing , a conference call will be established immediately . Both handsets will show: Conference call PHONE 00:00:25 Find handset At the telephone base, press FIND HANDSET to page the handset up to 60 seconds . · When the handset is not being used, press FIND HANDSET . · To turn off the signal at the handset, press , SPEAKER or any dial pad key (0-9, *, #) on the handset, or press FIND HANDSET at the base . Press OFF to turn off the page . ** PAGING ** www.vtechphones.com 2 Directory · All handsets share a common directory, stored in the base . Entries entered into one handset are available at all handsets, and if a directory entry is deleted, it will disappear from all handsets . · While entering numbers, press and hold REDIAL/PAUSE to add pauses if necessary . · If there is a duplicated number in the directory, the display will show: ALREADY SAVED . Your phone can store up to 50 entries (numbers with names) in memory . Each memory location can hold up to 32 digits for the number and 6 characters for the name . Only one handset can access the directory at a time . If a second handset attempts to reach the directory, NOT AVAILABLE AT THIS TIME will be displayed on the second handset . Store a new entry · · · · Press MENU/SEL on the handset . With DIRECTORY highlighted, press SEL . Press to select STORE . Press SEL . You will be prompted to ENTER NUMBER . Use the dialing keys to enter the number to be stored in the directory . Press MUTE/REMOVE to backspace and make corrections . Press SEL when you are done entering the phone number . ENTER NUMBER 800-595-9511_ · You will then be prompted to ENTER NAME . Use the dialing keys to spell the name (see the next page) . Press SEL . · A confirmation tone will sound, and the new directory entry will briefly be displayed . If the directory is full, the handset will display LIST FULL . If you wish to store a number from redial memory into the directory, press REDIAL/PAUSE then or to scroll to the desired redial number from memory . Press SEL . ENTER NAME _ LIST FULL 22 www.vtechphones.com Directory Characters by number Key Pressing any particular key causes different characters to be displayed in the following order: Characters by number of key presses A D G J M P T W 0 ? ! / ( ) @ 2 # B E H K N Q U X 3 ` C F I L O R V Y 4 , 2 3 4 5 6 S 8 Z 5 a d g j m 7 t 9 6 . b e h k n p u w 7 & c 8 9 1 2 3 4 5 6 7 8 9 0 # Basic operation f i l o q v x y z r s www.vtechphones.com 23 Directory · When reviewing the directory, the second line of the display will show the phone number, up to 6 digits . For numbers longer than 6 digits, only the first 13 digits will be shown . Press or # to scroll the phone number to see the additional digits . · If there are no entries in the directory, when it is accessed, DIRECTORY EMPTY will display . * · Press MENU, with DIRECTORY highlighted, press SEL . With REVIEW in the first line, press SEL . - OR With the handset in idle, press to enter the directory. The first directory entry will be displayed . · Scroll through the directory entries using and or enter the first character of the name to be searched (using the digit keys). Continue pressing the or scroll keys, until you reach the entry to be dialed . · Press or SPEAKER to dial the number . · Follow the steps in Review and dial entries (above) to reach the entry you wish to edit . · Press SEL to enter number edit mode . · Press and release MUTE/REMOVE to backspace, then press the digit keys to correct the number . Press and hold REDIAL/PAUSE to add pauses if necessary . · Press SEL . · Press MUTE/REMOVE to backspace and use the digit keys to enter the correct name . · Press SEL. A confirmation tone will sound. Review and dial entries > DIRECTORY CALL LOG Edit a directory entry EDIT NUMBER 800-595-9511_ EDIT NAME VTech Com_ 24 www.vtechphones.com Directory Delete a directory entry · Follow the steps in Review and dial entries (page 24) to reach the entry to be deleted . · Press MUTE/REMOVE to delete the entry. A confirmation tone will sound . · The handset will then advance to the next entry, if any . Basic operation www.vtechphones.com 25 Caller ID Caller ID - call waiting ID · Due to regional incompatibilities, CID information may not be available for every incoming call . In addition, the calling parties may intentionally block their names and/or phone numbers from being sent . · These are subscription services provided by most regional telephone service providers . You must subscribe to these services to enjoy the benefits of these features . If you do not subscribe to CID services, you can still use your phone and the other features it offers . Your phone is capable of displaying the number of the caller before the call is answered (caller ID or CID) . If the number is already in the directory, the name of the caller will also be displayed . Your phone can hold up to 50 CID entries . · The handset display informs you when there are calls that have not been answered by a system handset . These are missed calls . If you answer a call before the information appears on the screen, it will not be in the caller ID log . HANDSET 1 5 MISSED CALLS · After all missed CID records are reviewed, the screen will show: · The NEW icon in the lower left corner indicates the call has not yet been reviewed . HANDSET 1 Your phone can also display the name and number of the call waiting caller, (call waiting caller ID,) so you can decide whether to answer the incoming call, or continue with the current conversation 26 www.vtechphones.com Caller ID Review caller ID You can enter caller ID review mode by pressing when the handset is idle, the handset will enter caller id review mode . Or: · With the handset idle (off), press MENU . · Press to scroll to CALL LOG . · Press SEL . Use and to scroll through the call log entries . When the beginning or the end of the call log is reached, a double beep will sound . · If the call log is full, the oldest entry is deleted to make room for the new call . If the call log is empty the following message is displayed when you try to review CID records: · Follow the steps in Review caller ID (above) to find the record to be stored . · The phone number in the caller ID log was sent by the phone company . You may have to dial the number differently . Press the # key repeatedly to see the different dialing options . You can add or remove the initial and/or the area code . The various dialing options are: · Press SEL to store the displayed number . · If the caller ID record contains both name and number, the name and number will be stored after pressing SEL. · If the record does not contain a name, you will be prompted to EDIT NAME and the screen will show: · Press OFF any time to exit the caller ID log . · All handsets share a common caller ID log, stored in the base, If a call log entry is deleted, it will disappear from all handsets . >CALL LOG RINGER VOLUME Basic operation CALL LOG EMPTY Store caller ID in your directory 595-9511 1-595-9511 800-595-9511 1-800-595-9511 EDIT NAME VTech Com_ www.vtechphones.com 27 Caller ID · If the caller ID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: EDIT NUMBER 800-595-9511_ · After the entry has a name and number, press MENU/SEL to save. A confirmation beep will sound and the screen will display: SAVED · If both the name and number are missing, for example, as in a private listing, nothing will be stored, and the screen will display: UNABLE TO SAVE · If the number already exists in the directory, the entry will not be stored, and the screen will show: ALREADY SAVED LIST FULL · If the directory is full, the screen will show: 28 www.vtechphones.com Caller ID · Follow the steps in Review caller ID (page 27) to find the entry to be dialed . · To change how the number will be dialed, press # repeatedly to scroll through the various dialing options . The dialing options are: · Press or SPEAKER to dial the number . Dial from caller ID 595-9511 1-595-9511 800-595-9511 1-800-595-9511 Delete a caller ID record · Follow the steps in Review caller ID (page 27) to find the record to be deleted . · Press REMOVE to delete the record. A confirmation beep will sound and the previous CID record will be displayed . · The phone number in the caller ID log was sent by the phone company . You may have to dial the number d i f f e r e n t l y . Press the # key repeatedly to see the different dialing options . You can add or remove the initial and/or the area code . Basic operation Delete all caller ID entries · To delete all caller ID records when you are reviewing the call log, press and hold REMOVE . The screen will display DELETE ALL CALLS? Press SEL to confirm. Press OFF to return to the call log record previously displayed . www.vtechphones.com 29 Handset settings · The handset will not ring when a call comes in if ringer volume is at the lowest setting . · With the handset in idle (off) mode, press MENU then press or until RINGER VOLUME is shown . · Press SEL. You will hear a sample of the ringer . · Press , or a digit (0 through 6) . You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted . At the lowest setting the display will show: - OR · With the handset in idle (off) mode, press or of the volume control on the side of handset will directly go to ringer volume menu . · Press or to adjust the ringer volume and the ringer volume will be saved automatically . · With the handset in idle (off) mode, press MENU then press or until RINGER TONE is displayed . · Press SEL . Then press , or a digit (0 through 9) to sample the ring tones . · Press SEL to confirm. · With the handset in idle (off) mode, press MENU then press or to until KEY TONE is displayed . · Press SEL . The current setting will be shown . Press or to see ON or OFF . When set to ON, the handset will emit a beep whenever a key is pressed . · When the desired option is shown, press SEL . Key tone is preset to ON. Ringer volume Ringer tone Key tone 30 www.vtechphones.com Handset settings Language · From the idle (off) mode, press MENU then press or until LANGUAGE is displayed. · Press SEL . Press or to choose between English, French or Spanish . · Press SEL to confirm. (The language is preset to English.) LANGUAGE ENGLISH · This function only cancels the indication of voicemail on the handset display . It does not cancel the actual voicemail status at the telephone company . · When the phone is set to pulse, it is possible to switch to temporary tone during a call by pressing *TONE . Once pressed, tone will be used for rest of the call . After hanging up, the phone will return to pulse for the next call . · From the idle (off) mode, press MENU then press CLR VOICEMAIL is displayed . · Press SEL. · Press SEL again to confirm or press OFF to exit . Clear voicemail or to until >CLR VOICE MAIL DIAL TYPE Basic operation TURN INDICATOR OFF? · From idle (off) mode, press MENU then or to DIAL TYPE . · Press SEL then or to scroll to TONE (touch tones) or PULSE (rotary) . · Press SEL to confirm. The dial type is preset to TONE . Dial type >DIAL TYPE DIRECTORY DIAL TYPE PULSE www.vtechphones.com 3 Answering system operation · When your answering system is powered off, you can still play your messages and change the answering system settings . Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 5 minutes of recording time . Each message can be no longer than four minutes . Turn your answering system on and off Press ANS ON/OFF on the base to turn the answering system on or off . When the system is on, ANS ON/OFF will light up, the system will answer calls, and incoming messages can be recorded . Day and time announcements To set day and time Before playing each recorded message, the answering system announces the day and time the message was received . Set the day and time by pressing TIME/SET twice . You can change settings by pressing CHANGE, and you can advance to the next type of setting by pressing TIME/SET again . See the following page for detailed instructions . 32 www.vtechphones.com Answering system operation Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly . Each time you press and release the CHANGE button on the telephone base, the day, hour, minute, or year advances by one unit . When you hear the correct setting, press TIME/SET to move to the next setting . Pressing and holding the CHANGE button when setting the day and time will increase the minutes or years by 0 . . Press TIME/SET, the system announces the current setting . 2 . Press TIME/SET again . 3 . The answering system will announce the current day setting . Press CHANGE on the base until you hear the correct day . 4 . Press TIME/SET, the system announces the current hour setting . 5 . Press CHANGE until you hear the correct hour . 6 . Press TIME/SET, the system announces current minute setting . 7 . Press CHANGE until you hear the correct minute . 8 . Press TIME/SET, the system announces the current year setting . 9 . Press CHANGE until you hear the correct year . 0 . Press TIME/SET to confirm. The system announces the new time and day setting followed by a confirmation beep. · If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered . However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the day of the week . Basic operation To check day and time Press TIME/SET at any time and the system will announce the current setting without changing it . www.vtechphones.com 33 Answering system operation Menu features System announces Announcements Remote access code Message alert Announcement only, record no message Base ringer Number of rings Description Outgoing message to tell callers to leave a message . Set code to access remotely from a touch tone phone . Beeps every 0 seconds when there are new messages . Outgoing message only . No recording of incoming messages . Turn base ringer on or off . Change the number of times the system rings before it answers a call, (2, 4, 6 or toll saver) . Outgoing announcement Your answering system is pre-programmed with an announcements for normal (answer and record) mode and announcement only mode . If the phone is set up to record messages, the phone answers calls with "Hello. Please leave a message after the tone" . You can use this announcement, or replace it with a recording of your own . . Press SETUP, the system announces "Announcement. Press PLAY or press RECORD. To continue set up, press SETUP." 2 . Press REC/MEMO . After you hear "Record after the tone. Press STOP when you are done", speak toward the MIC to record an announcement for up to 90 seconds . 3 . The elapsed time (in seconds) is shown in the message window when recording . Record outgoing announcement 34 www.vtechphones.com Answering system operation 4 . Press PLAY/STOP / when you have finished recording. The system will play back your recorded message and then save it . Listen to outgoing announcement . Press SETUP . 2 . Press PLAY/STOP / . Delete outgoing announcement Basic operation . Press SETUP . 2 . Press PLAY/STOP / to begin playback . 3 . During playback, press DELETE to delete your announcement . 4. The system will confirm deletion and announce "Announcement deleted". When your announcement is deleted, calls will be answered with the programmed announcement "Hello. Please leave a message after the tone". Press PLAY/STOP / to listen to new messages . The system will announce the number of new messages recorded and then play them . If there are no new messages, all old messages will be played . Message playback www.vtechphones.com 35 Answering system operation . When playback begins, you will hear the total number of messages . 2 . Before each message, you will hear the day and time it was received . 3 . After the last message, you will hear "End of messages." 4. If the system has less than five minutes of recording time left, the time remaining will also be announced . Announcements Options during playback . Press or to adjust the speaker volume . 2 . Press SKIP to skip to the next message, or press and hold to speed up message playback . 3 . Press REPEAT to repeat the message currently playing . Press twice to listen to the previous message, or press and hold to slow down message playback . 4 . Press DELETE to delete the message currently playing . 5 . Press PLAY/STOP / to stop playback . Delete all messages To delete all old messages, press and hold DELETE while the phone is idle (not during a call or during message playback) . New messages (which have not yet been reviewed) will not be deleted . Record and play memos Memos are messages recorded by you or other household members intended for yourself or anyone else who uses the answering system . They are saved, played back, and deleted like incoming messages from other callers . 36 www.vtechphones.com Answering system operation . Press REC/MEMO . 2 . The system will announce "Record after the tone. Press STOP when you are done". 3 . Speak toward the MIC to record a memo for up to four minutes . 4 . The timer shows the elapsed time (in seconds) in the message window when you are recording . 5. When finished recording, press PLAY/STOP / to save the memo. The system announces "Recorded" to confirm. Record a memo · Memos less than one second will not be recorded . You can record a memo up to four minutes long . Basic operation Play back a memo Call screening See Message playback (page 35) about retrieving memos . If you wish to listen to caller's leaving their message before choosing to answer a call: . Set the playback VOL on the base to a level greater than one by pressing or to adjust the message playback volume . 2 . If you decide to answer a call while the caller is leaving a message, simply press TALK/FLASH on the handset . The answering system will stop recording . Remote access To retrieve new messages from any touch tone phone from a remote location, a two digit access code is required . The remote access code can be any two digit number between 0 and 99 . The remote access code has been set to 19 at the factory but it can be changed it to any two digit number any time for your convenience . www.vtechphones.com 37 Answering system operation . Press SETUP twice and you will hear "Remote access code. To change the setting, press change." 2 . Because the remote access code was set to 19 at the factory, press CHANGE and you will hear the default code "19". 3 . Press and release CHANGE to advance the remote access code number by one . Press and hold CHANGE to advance the remote access code by 0 . 4 . When the desired number is heard . Press SETUP to save and advance to the next menu option to save and exit . or press PLAY/STOP / Set the remote access code Remote answering system operation . From any touch tone telephone, dial your telephone number . 2 . While the outgoing announcement is playing, enter your two-digit remote access code . 3 . Hang up to end the call and save all undeleted messages . If you pause for more than 0 seconds during remote access, you will hear a help menu listing all features and commands . If no command is entered for the following 20 seconds, the call will end automatically . 38 www.vtechphones.com Answering system operation Purpose Play all messages in the mailbox Play new messages in the mailbox Delete a message Delete all old messages Repeat a message Repeat the previous message Stop Skip a message Press 2 3 33 4 44 5 6 Action Listen to new messages . If there are no new messages, all messages will be played back . Plays all new (not previously listened to) messages . Basic operation Delete message currently playing . Press when any message is playing to delete all old (previously reviewed) messages . Press to repeat current message . Press to repeat previous message . Press to stop messages from being played . Press to skip to the next message . www.vtechphones.com 39 Answering system operation · Your phone may not respond to remote access commands if tones produced by the telephone are too short . Hold the buttons down longer if this occurs . · If accessing from a touch tone telephone, press #5 to stop recording . Purpose Review announcement Record announcement Press #7 *7 Action Listen to current outgoing announcement . Pres s af ter hear ing t he b ee p . Re c or d your new announcement . Press 5 to stop recording . The system will play back the announcement for confirmation. Press after hearing the beep . Speak after the system announces "Record after the tone . Press STOP when you are done ." Start recording your memo . Press 5 to stop . Listen to current remote access code . Change remote access code . When the system announces, "Answering machine off", press 0 again to turn the system back on . When the system is off, it answers after 0 rings and announces, "Please enter your remote access code ." Enter your remote access code . Record memo Review remote access code Change remote access code Turn system off Turn system on 8 #9 *9 0 0 Message alert The message alert function produces an audio tone to remind you that there are new messages on the answering system . . Press SETUP three times, the system announces "Message alert. To change the setting, press CHANGE". 40 www.vtechphones.com Answering system operation 2 . Press CHANGE to confirm the current status; On or Off is also displayed on the message window . 3 . Press CHANGE again to change the setting . 4 . Press SETUP to save and advance to the next menu option or press to save and exit . PLAY/STOP / When the message alert function is turned on, the base beeps every 0 seconds, and PLAY/STOP / and the number of messages in the message window flash when there are new messages. If PLAY/ STOP / and the number in the message window are on steadily, there are no new messages . · In some areas, tone dial phone from a remote location phone may not function due to telephone line conditions such as line noise, echo, etc . Basic operation Announcement only mode In announcement only mode, callers hear an announcement but cannot leave messages . When announcement only is turned on, calls are answered with the pre-recorded announcement "We're sorry . Messages to this number cannot be accepted" or the customized message . Turn the announcement only mode on or off · · · Press SETUP four times, the system announces "Announcement only. Record no messages. To change the setting, press CHANGE." Press CHANGE until you hear the desired option (on or off) . Press PLAY/STOP / to save and exit . Customize the announcement only message . Press SETUP four times, the system announces "Announcement only . Record no messages . To change the setting, press CHANGE " . www.vtechphones.com 4 Answering system operation 2 . Press CHANGE until you hear the on option . 3 . Press SETUP three times, the system announces "Announcement. Press PLAY or press RECORD. To continue setup, press SETUP". 4 . Press REC/MEMO . The system will announce, "Record after the tone. Press STOP when you are done" . Speak toward the MIC to record an announcement for up to 90 seconds . 5 . The elapsed time (in seconds) will be shown in the message window when you record . 6 . Press PLAY/STOP / when you have finished recording. The system will play back your recorded message before saving it . . Press SETUP five times, the system announces "Base ringer. To change the setting, press CHANGE" . 2 . Press CHANGE to confirm. 3 . Press CHANGE again to change the setting . 4 . Press SETUP to save your selection and advance to the next setup option, or press PLAY/STOP / to save and exit . This function sets the number of rings before the answering system picks up the call . With toll saver activated, the answering system alerts you to new messages when calling remotely by picking up the incoming call after two rings . When retrieving messages from a location where long distance charges apply, you may disconnect your call after 3 rings to avoid long distance charges . . Press SETUP six times, the system announces "Number of rings. To change the setting, press CHANGE". 2 . Press CHANGE to confirm the current status, which is also displayed on the message window. 3 . Press CHANGE to set the number of rings to 2, 4, 6 or toll saver . 4 . Press SETUP to save and advance to the next setup option, or press PLAY/STOP / to save and exit . Base ringer Number of rings 42 www.vtechphones.com Answering system operation Message window display Display 0 - 98 -8 0 - 99 - 99 (counting) 99 (flashing) F (flashing) CL (flashing) A --- (flashing) On or OFF 02, 04, 06, tS Explanation No messages . Total number of messages and memos, or message number currently playing. Number flashes if there are new messages. Playback volume level selected when VOL Current remote access code while setting . Elapsed time while recording a memo or announcement up to 90 seconds . Memo or announcement recording exceeds maximum time of 99 seconds . Memory is full . Messages must be deleted before new messages can be recorded . Clock needs to be set . Announcement only mode is on . Answering system is answering a call or being accessed from a remote location . System is in programming mode . Displayed for one second when any answering system setting is turned on or off . Change number of rings until the system answers the call . or is pressed . Basic operation www.vtechphones.com 43 Headset operation Headset jack · To purchase a headset, visit us on the web at www . vtechphones .com or call VTech Customer Service at -800-59595 . In Canada, contact VTech Telecommunications Canada Ltd . at www . vtechcanada .com or -800-267-7377 . You can use this telephone handsfree when you install any VTech 2 .5 mm headset, purchased separately . Plug the headset into the jack located on the left side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) . Even so, this handset and telephone base can communicate only over a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect well when you press TALK. Move closer to the telephone base, then press TALK to answer the call . If you move out of range during a phone conversation, you might hear noise or interference . To improve reception, move closer to the telephone base . If you move out of range without pressing OFF, the phone will be left off the hook . To hang up properly, walk back into range, periodically pressing OFF. Operating range 44 www.vtechphones.com