Table of Contents GETTING STARTED. . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . Parts Checklist . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . Choose Location . . . . . . . . . . . . . Install Handset Battery . . . . . . . . . . Table/Desk Installation . . . . . . . . . . Wall Mounting . . . . . . . . . . . . . . Charge the Handset Battery . . . . . . . Set Language . . . . . . . . . . . . . . Check for Dial Tone . . . . . . . . . . . Set the Dial Mode . . . . . . . . . . . . Set Handset Date and Time . . . . . . . Handset Ringer Style/Battery Save . . . If you subscribe to DSL service . . . . . BASIC OPERATION . . . . . . . . . . . . . Telephone Operation. . . . . . . . . . . . . Handset Operation . . . . . . . . . . . . Base Operation . . . . . . . . . . . . . Temporary Tone Dialing . . . . . . . . . Operating Range . . . . . . . . . . . . . Display Screen Messages . . . . . . . . Speed Dialing . . . . . . . . . . . . . . . . Store a Number/Name in Speed Dial . . Edit a Number/Name in Speed Dial . . . Delete a Number/Name in Speed Dial . . Dial a Speed Dial Number . . . . . . . . Reassign Locations in Speed Dial . . . . Telephone Directory . . . . . . . . . . . . . Store a Number/Name in the Directory . Edit a Number/Name in the Directory . . Delete a Number/Name in the Directory . Dial a Number from the Directory . . . . Move a Number/Name to the Memory . . Caller ID Operation. . . . . . . . . . . . . . About Call History (Caller ID) . . . . . . Review Call History . . . . . . . . . . . Delete Records from Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 .3 .3 .4 .4 .4 .5 .6 .7 .7 .7 .7 .7 .8 .8 .9 .9 .9 .10 .11 .11 .12 .13 .13 .15 .15 .15 .15 .16 .16 .17 .17 .18 .18 .19 .20 .20 .20 Dial a Displayed Number. . . . . . . . . . . Store a Call History Record in the Directory . Answering System Operation At The Base . . . Audible Indicators . . . . . . . . . . . . . . Setting the Clock . . . . . . . . . . . . . . . About Announcements . . . . . . . . . . . . Record Your Announcement . . . . . . . . . To review your announcement at any time: . To delete your announcement:. . . . . . . . Setting Up Your Answering System . . . . . Feature Summary . . . . . . . . . . . . . . Listen to & Delete Messages. . . . . . . . . Call Screening/Intercept . . . . . . . . . . . Record a Memo . . . . . . . . . . . . . . . Message Window Display . . . . . . . . . . Answering System­Remote Access Commands Remote access . . . . . . . . . . . . . . . Remote access Commands . . . . . . . . . Batteries . . . . . . . . . . . . . . . . . . . . . Battery Care and Maintenance. . . . . . . . Replacing the Handset Battery. . . . . . . . ADDITIONAL INFORMATION . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . If you subscribe to DSL service . . . . . . . . . Maintenance . . . . . . . . . . . . . . . . . . . Warranty Statement . . . . . . . . . . . . . . . Important Safety Instructions. . . . . . . . . . . FCC, ACTA and IC Regulations . . . . . . . . . The RBRC Seal . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 .21 .22 .22 .22 .22 .24 .24 .24 .24 .25 .26 .28 .28 .29 .30 .30 .30 .32 .32 .32 .33 .33 .39 .40 .40 .42 .43 .44 .45 .46 www.vtechphones.com TABLE OF CONTENTS 1 NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benefit of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377 Getting Started Before You Begin Parts Checklist 1. Base Unit 2. Handset 3. AC Power Adaptor 4. Telephone Line Cord 5. Battery 6. User's Manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. HANDSET BASE UNIT · Important! Before using this telephone, you must read the important safety instructions on page 42. TELEPHONE LINE CORD BATTERY AC POWER ADAPTOR USER'S MANUAL www.vtechphones.com GETTING STARTED 3 Installation Choose Location · Use only the provided VTech battery, or equivalent. For maximum performance of your cordless telephone system: 1. Choose a central location for your Base Unit. 2. I n s t a l l yo u r b a s e u n i t a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as much as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5. Avoid excessive moisture, dust or extreme cold. Install Handset Battery a) Remove battery compartment cover by pressing on the indentation and sliding downwards. b) Align the two holes in the plug with the socket pins, then snap the plug into place. c) Place the battery in the compartment with the wires in the lower right corner. Angle the top of the battery under the top claws first, then snap the bottom of the pack in. Place the wires under the guide, located below the battery. d) Replace cover by sliding it up into place. e) Place the handset in its base when not in use to ensure maximum daily performance. 4 GETTING STARTED www.vtechphones.com Getting Started Installation Table/Desk Installation Connect the power cord. After charging the battery for at least 16 hours, connect the telephone line cord. Standard electrical outlet Modular telephone jack · Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. www.vtechphones.com GETTING STARTED 5 Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. 1. Run the power and telephone cords through the slot, then connect them to the jacks located on the underside of the base. 2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for at least 16 hours (or overnight). Connect the telephone line cord to the wall jack. 3. Mount the base on the wall. Position the base unit so the mounting studs will fit into the holes on the wall mount bracket. Slide the base unit down on the mounting studs until it locks into place. 6 GETTING STARTED www.vtechphones.com Getting Started Installation Place the handset in the base. CHARGING... will display. Be sure to charge the battery for at least 16 hours before using your phone. Charge the Handset Battery Set Language Mode · Press PROG, then press or until LANGUAGE is displayed. Press SELECT. · The current setting blinks. Press or until the screen displays the correct language (English or Spanish). · Press SELECT to save your selection. After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone. If you do not, try this phone in another phone jack. · If the phone will not be used for a long period of time, remove the battery to prevent possible leakage. · If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual. Check for Dial Tone Set the Dial Mode If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you'll need to change the dial mode. · Press PROG. · Press or until the screen displays DIAL MODE: and the current setting. · Press SELECT. The current setting blinks. · Press or to select TONE or PULSE. · Press SELECT to save. Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID service, you can set the date and time manually: · Press PROG, then press or until DATE/TIME is displayed. Press SELECT. · The month is flashing. Press or until the screen displays the correct month. Press SELECT. www.vtechphones.com GETTING STARTED 7 Installation · In the event of a power outage, or if your phone's power cord is unplugged, the time setting will be lost. · The day is flashing. Press or until the screen displays the correct day. Press SELECT. · The hour is flashing. Press or until the screen displays the correct hour. Press SELECT. · The minute is flashing. Press or until the screen displays the correct minute. Press SELECT. · AM or PM is flashing. Press or to choose between AM or PM. Press SELECT Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. · With the handset in idle (off) mode, press PROG. · Press or until the screen displays RINGER: and the current setting. · Press SELECT. The current setting blinks, and you will hear a sample of the ring. · Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone. · Press SELECT. If you subscribe to DSL service: If you hear noise during conversations and/or your caller ID features aren't functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter. To single telephone jack (RJ11C) Telephone line cord Noise filter (For xDSL users) 8 GETTING STARTED www.vtechphones.com Telephone Operation Handset Operation 1. Make a Call Press before or after dialing number to place a call. 2. Flash/Call Waiting Press to begin a call, then dial a number. During a call, press to receive an incoming call, if call waiting is activated. 3. Chan 1,2 While on a call, press CHAN to switch to a clearer channel. 4. Delete Press to delete one or all calls in the call log. See page 20 for complete instructions. 5 5. Answer a Call (any key) Press any key (except OFF) to answer a call. 6. Handset Volume Adjust the volume while on a call. A double beep will sound when you reach the maximum or minimum setting. CID and DIR keys · When phone is not in use, press /CID to display caller ID 3,4 information. · When phone is not in use, press /DIR to display directory entries. 7. Select Press to confirm the highlighted option while in programming mode. 8. Off During a call, press to hang up. While in programming mode, press to cancel an operation, back up, or exit. 9. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause. 10. PROG Press to enter programming mode. 6 7 8 10 Basic Operation 9 www.vtechphones.com BASIC OPERATION 9 Telephone Operation Base Operation 1. Locate Handset 2. Answer on/off 3. Delete 4. Microphone 5. Repeat 6. Play/S ...