User manual WACOM CINTIQ 15X

Interactive Pen Display INSTALLATION GUIDE AND USER'S MANUAL As an Energy Star© partner, Wacom Company Ltd. has determined that this product meets the Energy Star© guidelines for energy efficiency. Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual. Cintiq and DuoSwitch are trademarks, and Wacom is a registered trademark of WACOM Company, Limited. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Silicon Graphics and IRIX are registered trademarks, and SGI is a trademark of Silicon Graphics, Inc. Sun and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party product is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products. Interactive Pen Display INSTALLATION GUIDE AND USER'S MANUAL 1 Introduction and Overview The Wacom® CintiqTM 15X Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Computer (PC), Macintosh® computer, or SGITM or Sun® workstation. Cintiq's basic components include a Wacom tablet internally mounted behind a 15.0" diagonal TFT color LCD monitor, and Wacom's Grip Pen. Your Cintiq Interactive Pen Display offers a number of significant advantages over a standard display: s s s s s Integrated input and display Pressure-sensitive drawing directly on the display screen Reduced power consumption and heat generation Requires less work space Flicker free and easier on the eyes. This manual describes how to install the Cintiq hardware and software. It also describes how to use Cintiq and the Grip Pen. Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate pieces of hardware. Therefore, the installation process is completed in two stages. s s First, you will install the LCD display portion of Cintiq. In the second stage you will install Cintiq's tablet functionality. Both stages require hardware and software installations and adjustments. Please follow all instructions carefully. You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 27. The following are not included with this product: s s s Information about your specific computer hardware Information about your operating system Information about application software. Please refer also to your computer hardware, operating system, or software application manuals. To use the pressure-sensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that application's manuals. 2 Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. PHYSICAL LOCATION WARNING s Do not use the Cintiq Interactive Pen Display in a facility control system that requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the Interactive Pen Display to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty, located at the end of this manual. Temperature and Humidity ­ ­ Operating temperature and humidity Storage temperature and humidity 5° to 35°C, 20 to 80% RH -10° to 60°C, 20 to 90% RH ENVIRONMENT s CAUTION s Do not use or store Cintiq where: ­ ­ ­ Temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle). Cintiq and the Grip Pen are exposed to direct sunlight or heat from an appliance. Cintiq and the Grip Pen are exposed to water or any other kind of liquid. CAUTION USAGE s Do not use Cintiq in a dusty environment; this may damage the unit. WARNING s Only use the power supply that came with Cintiq. If a different type of power supply is used, Cintiq will not work properly or may be damaged. Using a different type of power supply also has the potential to result in fire. Use of a different power supply will void your warranty. Be sure to use a grounded power source when applying power to Cintiq. Do not connect or disconnect the video cable or power cables while Cintiq or your computer are turned on; this may damage the LCD display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product. This product is for use with a DVI or VGA video card; using an inappropriate video card may damage Cintiq. Do not block the rear panel ventilation holes; this may overheat and damage the unit. When not using Cintiq for long periods of time, unplug the power supply cable from the power source. CAUTION CAUTION s s CAUTION CAUTION s s s 3 HANDLING WARNING s High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician. Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them. Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case, Wacom shall have no responsibility to repair or replace the product. Do not scratch the display screen. Avoid placing sharp objects on the display screen surface. Do not lift Cintiq by the stand; this may damage the stand mechanism. When lifting or moving Cintiq, always do so by grasping the main body casing. Avoid intensive shock or vibration to Cintiq or the Grip Pen. Hitting or dropping Cintiq may damage the display screen or other components. Do not put heavy articles on the Interactive Pen Display or push against it with a strong force; this may damage the display screen or bend the stand. Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. If the pen tip becomes sharp or angular, it may damage the coating on the display screen. Please replace the pen tip if necessary. Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen. Use of these cleaners can damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturer's warranty. ­ To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet. To clean the Cintiq casing or Grip Pen, use a soft cloth with mild detergent (such as dish washing liquid) diluted with water. WARNING s WARNING CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION s s s s s s s CAUTION CAUTION s s ­ 4 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with Wacom instructions--it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether the Interactive Pen Display is causing interference by powering it off. If the interference stops, it was probably caused by the Interactive Pen Display. If your Interactive Pen Display does cause interference to radio or television reception, you may be able to correct the interference by using one or more of the following measures: s s s Rotate the television or radio antenna until the interference stops. Move the Interactive Pen Display farther away from the television or radio. Plug the Interactive Pen Display and computer into an outlet that is on a different circuit from the television or radio. If necessary, consult your Wacom dealer or an experienced radio/television technician for help. Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product. 5 CE Declaration (Europe) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with Wacom instructions--it may cause interference with radio and television reception. RADIO AND TELEVISION INTERFERENCE The Cintiq Interactive Pen Display has been tested and found to comply to the following harmonized European Norms: s s s s EN 55024 (electromagnetic immunity) EN 55022 Class B (electromagnetic emissions) EN 61000-3-2 (limits for harmonic current emissions) EN 61000-3-3 (limitation of voltage fluctuations and flicker) The Wacom power supplies have been tested by their manufacturers and found to comply to the following harmonized European Norms: s s EN 55022, EN 50082-1, EN 61000-3-2, or EN 61000-3-3 (electromagnetic emissions) EN 60950 (safety of low voltage devices) Based on the results of these tests, Wacom declares that the above mentioned device conforms to the European Council Directives 89/336/EEC and 73/23/EEC, and their amendment Directive 93/68/EEC and indicates this conformity by the CE-sign on each device. The device must be installed and operated always in strict accordance to the instructions given in this manual. Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration. WACOM Co., Ltd 2-510-1 Toyonodai, Otone-machi, Kitasaitama-gun Saitama, 349-1148 Japan 6 Table of Contents CHECKING PACKED COMPONENTS INTERACTIVE PEN DISPLAY COMPONENTS s Front View s Rear View INSTALLATION s System Requirements s Step 1: LCD Display Installation s Step 2: Tablet Installation USING THE GRIP PEN s Working with the Grip Pen (UP-911E) s Using a Pen WORKING WITH CINTIQ CUSTOMIZING CINTIQ s Customizing the Grip Pen s Adjusting the LCD Display CARING FOR CINTIQ s Cleaning s Replacing the Pen Tip TROUBLESHOOTING s Testing Cintiq s Testing the Tablet and Grip Pen s Display Troubleshooting s Obtaining Technical Support APPENDICES s DuoSwitch Removal and Installation s Using an Alternate Mount or Stand s Specifications s Warranty 9 10 12 22 24 25 33 34 40 7 8 Checking Packed Components In your package you will find the following items: Cintiq Interactive Pen Display, Main Unit Power Supply (LE-9702B-01A) and Power Cable Grip Pen and Pen Stand UP-911E-01A and PST-A026-04) Installation Guide and User's Manual (This manual.) USB Cable (STJ-A205) and *1 Serial Cable, RS-232C (STJ-A204) *1 Wacom Tablet CD (Contains the driver software.) DVI-to-VGA Cable (STJ-A207) *1, 2 and DVI-to-DVI Cable (STJ-A206) *1, 2 Notes: Images are not shown to scale. Some package configurations include an additional CD containing bundled software applications. To install these applications, insert the CD into your computer's CD-ROM drive. If the software installation menu does not automatically display, double-click on the Install icon located on the CD and follow the prompts. Retain the package box for use when storing or shipping Cintiq. *1 For Cintiq only. Do not use with other USB or serial devices. *2 The DVI to DVI cable can be plugged into either a DVI-I or DVI-D video connector on your video card. Next Step: Familiarize yourself with the Interactive Pen Display. See page 10 9 Interactive Pen Display Components FRONT VIEW The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1024 x 768 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information. On Screen Display (OSD) Controls These controls enable you to adjust a variety of display settings. See Adjusting the LCD Display on page 28 for more information. Power LED Lights green when power has been supplied to both Cintiq and the computer and a video signal is present. Glows orange when no video signal is received by Cintiq. (e.g., Your computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.) Status LED Lights green when the pen tip or a side switch is pressed, or when the eraser enters proximity of the LCD screen. Power Switch Turns power to the unit on or off. LCD Display Screen 10 REAR VIEW Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Digital/Analog (DVI/VGA) Switch Use this switch to correctly set Cintiq for the video connection you will be using. Connector Panel Cover To remove the cover, slide it to the right. Stand The stand can be used to adjust the tilt angle of the unit from a low position (18° from horizontal) to a high position (73° from horizontal). CAUTION Be careful to avoid catching your finger in the gap of the movable portion of the stand. Important: Be sure to adjust the tilt angle of the stand to the low tilt position before packaging Cintiq. If you do not close the stand, the notched mechanism may be damaged during transportation and storage. Do not lift the unit by the stand; this may damage the stand mechanism. When lifting or moving Cintiq, always do so by grasping the main body casing. Next Step: Installation. See page 12 11 Installation SYSTEM REQUIREMENTS Before installing Cintiq, make sure that your computer meets the following system requirements: s Macintosh. OS 8.6, 9, or 10.1 and higher. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI adaptor (not included). PC. Windows 95, 98, Me, NT 4.0 (SP-3), 2000, or XP. DVI or VGA video connector, available USB or serial port, and CD-ROM drive. (Windows 95 and NT 4.0 (SP-3) do not support USB.) SGI and Sun workstations. Additional purchase of Wacom UNIX kit. IRIX 6.5 or later for SGI. Solaris 2.6 or later for Sun. VGA or DVI video connector, available serial port, and CD-ROM drive. s s Cintiq supports both digital (DVI) and analog (VGA) video signals. Connecting Cintiq to a DVI video card generally results in optimum performance because a digital video signal will display a better image and exhibit less cursor lag on the screen. If you plan to install a video card with digital output, complete the video card hardware and software installation before connecting Cintiq. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. For information on digital video cards that have been tested with Cintiq, refer to Wacom's Web site at http://www.wacom.com/cintiq There are two primary steps to the installation process: s s Step 1: LCD Display Installation Step 2: Tablet Installation Be sure to follow ALL installation instructions carefully. Failure to do so may cause damage to Cintiq or to the video card in your computer. 12 STEP1: LCD DISPLAY INSTALLATION Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output. Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a mirrored, extended, or independent display. Refer to your video card documentation for more information on its capabilities. In the first stage of the installation process you will install Cintiq as a display on your system. As you work through the first stage of the installation process, please refer to the LCD Display Cabling Diagram on the following page when making cable connections. Important: Do not connect the USB or serial data cable until instructed to do so. s Turn off your computer. Caution: Never connect or disconnect the video or power cable while your computer or Cintiq are powered on--this can damage the LCD display or video card. s If your computer has only one video connector, you will need to unplug your previous display. Determine if your computer has a digital (DVI-I, DVI-D, or ADC) or analog (VGA) connector, and set the Digital/Analog (DVI/VGA) switch located on the back of Cintiq for the video connection you are using. Move the switch down for Digital (DVI-I, DVI-D, or ADC), and move it up for Analog (VGA). See A s DVI-I Connector s If you are connecting to a DVI-I or DVI-D connector, plug one end of the DVI to DVI cable into Cintiq, and the other end into your computer's video card. If you are connecting to an ADC connector, you will need to obtain an ADC to DVI adaptor. Plug one end of the DVI to DVI cable into Cintiq. Next, plug the other end of the cable into the ADC to DVI adaptor. Then plug the ADC adaptor end into the ADC connector on your video card. If you are connecting to a VGA connector, plug the DVI end of the VGA to DVI cable into Cintiq. Then plug the VGA end of the cable into the VGA connector on your video card. Be sure to tighten the thumbscrews on the connectors. See B DVI-D Connector Apple ADC Connector s VGA Connector s Connect the power supply to Cintiq. See C the supply into an AC outlet. See D Then connect the supply's power cable and plug 13 LCD Display Cabling Diagram Cintiq, rear view C DC Input Analog A Digital Digital/Analog (DVI/VGA) switch DVI to DVI cable Or... VGA to DVI cable DVI-I connector Video card DVI or VGA Do not attach the USB or serial data cable until instructed to do so. B Rear panel of your computer Power Supply D To AC Outlet CAUTION Do not use any cable that did not come with Cintiq; use of an improper cable may damage the unit. Make sure that you correctly set the Cintiq Digital/Analog (DVI/VGA) switch for the video card you are using. Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on ­ this can damage the LCD display or computer video card. Do not exceed a display refresh rate of 75 Hz ­ this can overheat the LCD display and cause permanent damage. 14 s s Turn on Cintiq. The power LED will light. Next, turn on your computer. Windows 98 and Me: The New Hardware Wizard will display. Insert the Wacom Tablet CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive. Windows 2000 and XP: Cintiq will automatically install as a Default Monitor. If you want Cintiq to be identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq. ­ From the Control Panel folder open the Display Properties control panel. ­ Select the Settings tab. If you have more than one display, select the display for Cintiq then click the Advanced button. Click the Identify button if you need help in determining which display corresponds to Cintiq. ­ Select the Monitor tab and click the Properties button. ­ Select the Driver tab and click the Update Driver button. The Hardware Update Wizard will display. Windows 2000: Insert the Wacom Tablet CD. If the Wacom Tablet installation menu displays, close it. ­ Follow the prompts selecting the default options. ­ If a signing warning dialog box displays, click Yes to accept the driver. After the installation is complete click the Finish button to close the Wizard and then close the Display Properties control panel. Windows XP: Insert the Wacom Tablet CD. If the Wacom Tablet installation menu displays, close it. ­ If the driver was not found, click the Back button, then select the option Install from a list or specific location (Advanced), and click Next. ­ Select the option Don't search. I will choose the driver to install and click Next. ­ Click the Have Disk button, enter the letter of your CD-ROM drive (e.g., E:\), and click OK. ­ If the Hardware Installation dialog box displays, click Continue Anyway to accept the driver. After the installation is complete, click the Finish button to close the Wizard and then close the Display Properties control panel. Each Cintiq LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. Refer to the specifications on page 43 for more information. If an image has fine striping (such as screen stripes), it may flicker or display a moiré pattern. Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling pattern. If you notice this action, use less pressure on the display screen when working with the pen. When a still image is displayed for a long period of time without refreshing the screen, an after-image may remain for a short period of time. To prevent this, Wacom recommends using a screen saver or other power management feature. 15 s The maximum resolution of Cintiq is 1024 x 768, True Color (24 bit). As necessary, configure the display control panel settings for the proper size and color resolution. The number of colors is constrained by the capabilities of your video card. Refer to the video card manufacturer's documentation for details. For Windows, if you are using Cintiq as a secondary display, you may first need to enable Cintiq in your Display Properties control panel. s After the display portion of Cintiq is working to your satisfaction, move on to the next section (Step 2: Tablet Installation) to install the Wacom tablet portion of Cintiq. Note: For troubleshooting tips, please refer to page 34. STEP2: TABLET INSTALLATION After you have completed the LCD display installation and configured the display settings, you will need to connect the Cintiq tablet cabling and install the Wacom tablet driver software. When installing the tablet portion of Cintiq, refer to the Tablet Cabling Diagram on the following page. s First, shut down and power off your computer and Cintiq. If a USB port is available, Wacom recommends installing Cintiq as a USB device. For USB installation: Choose the Cintiq USB cable Plug the round end into the Cintiq port labeled USB. Plug the other end into an available USB port on your computer. See E in the connection diagram on page 17. Important: Make sure you select the correct cable and that you plug it into the correct port. s s For Serial installation: Choose the Cintiq serial cable Plug the round end into the Cintiq port labeled . Plug the other end into an available serial port on your computer. See F in the connection diagram on page 17. For UNIX workstations, you may need to use an appropriate adaptor from the Wacom UNIX kit to connect the serial cable. Important: Make sure you select the correct cable and that you plug it into the correct port. If the connection is difficult to make, do not force the plug into the connector. Instead, verify that there are no bent pins and that you have the correct cable and location. Do not plug in or unplug the serial connector when your computer is running--this may damage your serial card. s At the back of Cintiq, insert all three cables between the cable guides and then slide the connector panel cover into place over the cable connectors. Do not skip this step, as the panel cover will reduce the possibility of accidentally disconnecting the cables. Next, depending on your operating system and the tablet interface that you will be using (USB or serial), refer to the appropriate section for software installation instructions: Tablet Software Install for Macintosh See page 18 Tablet Software Install for Windows with USB Connection See page 19 Tablet Software Install for Windows with Serial Connection See page 20 Tablet Software Install for SGI or Sun See page 21 s 16 Tablet Cabling Diagram Cintiq, rear view Cable guides F E To USB port Or... To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connection, if available. Rear panel of your computer CAUTION Do not use any cable that did not come with Cintiq; use of an improper cable may damage the unit. Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on ­ this can damage the LCD display or computer video card. 17 Tablet Software Install for Macintosh To install the tablet software: s First turn on Cintiq, then turn on your computer and allow the operating system to fully load. Cintiq will automatically register as a USB device. Disable any virus protection programs and close all open applications before installing the software. Insert the Wacom Tablet CD into your computer's CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display (or if you are running OS X), double-click on the Install icon located on the CD. Click on the Install Cintiq button and follow the prompts to install the driver software. Register your tablet when prompted. If you are running OS X, reboot your system for full tablet functionality. Note: During installation, a Cintiq color profile will be added to your computer's color management system. To activate this color profile for use with Cintiq, you may need to select the Cintiq 18SX profile in the system's ColorSync control panel. For details, refer to the color management information in your operating system and application documentation. s s s s Be sure to check the Read Me file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help. Next Steps: To learn more about using Cintiq, proceed to Using the Grip Pen and to Working with Cintiq. See pages 22 and 24 Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip. Refer to Calibrating Cintiq. See page 26 18 Tablet Software Install for Windows with USB Connection To install the tablet software: s First turn on Cintiq, then turn your computer on and login, allowing the operating system to fully load. Cintiq will automatically register as a USB device. Windows 98 users: The Add New Hardware Wizard will display. Follow the prompts, selecting the default options. If prompted to install drivers for the USB Human Interface Device, insert the Windows 98 CD, click OK, and enter the location of the Windows CAB files (e.g., d:\win98). Note that the files may be located on your hard disk in the c:\windows\options\cabs folder. s Insert the Wacom Tablet CD into the CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD). Click on the Install Cintiq button and follow the prompts to install the driver software. Register your tablet when prompted. s Be sure to check the Read Me file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help. Next Steps: To learn more about using Cintiq, proceed to Using the Grip Pen and to Working with Cintiq. See pages 22 and 24 Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip. Refer to Calibrating Cintiq. See page 26 19 Tablet Software Install for Windows with Serial Connection If you are using Windows 95 or NT 4.0 (SP-3), follow the instructions in this section to install the tablet as a serial device. To install the tablet software: s First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. Plug and Play Installation. If the New Hardware Wizard displays, follow the prompts selecting the default options. When prompted for the driver files, insert the Wacom Tablet CD into your computer's CD-ROM drive. If you are asked for the location of the driver files, select the CD-ROM drive option. After completing the New Hardware Wizard, click Finish, then continue with the Wacom Driver Software Installation, below. Manual Installation. If the New Hardware Wizard does not display, insert the Wacom Tablet CD into your computer's CD-ROM drive and continue with the Wacom Driver Software Installation, below. Wacom Driver Software Installation. The Wacom installation menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD). Select Cintiq as your tablet and the Other button for the interface type. The Cintiq menu will display. Click on the Install Cintiq button and the Continue button to begin the software installation. Follow the prompts to complete the driver software installation. Register your tablet when prompted. After the driver installation is complete, make sure you can use your pen on the display screen to move the screen cursor. s s s s s Be sure to check the Read Me file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help. Next Steps: To learn more about using Cintiq, proceed to Using the Grip Pen and to Working with Cintiq. See pages 22 and 24 Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip. Refer to Calibrating Cintiq. See page 26 20 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software. Be sure to check the README file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help. Note: For information on Linux ® support, please refer to Wacom's web site at www.wacom.com/productsupport Next Steps: To learn more about using Cintiq, proceed to Using the Grip Pen and to Working with Cintiq. See pages 22 and 24 Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip. Refer to Calibrating Cintiq. See page 26 21 Using the Grip Pen WORKING WITH THE GRIP PEN (UP-911E) As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Hold the Grip Pen as you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb or forefinger, but won't accidentally press it while drawing. Eraser DuoSwitch (side switch) Tip switch Note: The Grip Pen should never be stored in a container where it will rest on its tip or eraser. When the pen is not in use, place your pen in the pen stand or lay it flat on your desk. Pen Tip The pen is activated as soon as it enters proximity, about 5 mm (0.2 in), above the Interactive Pen Display screen. This allows you to position the screen cursor or use the DuoSwitch without touching the pen tip to the display screen. When pressure is applied to the pen tip, the tip switch is turned on and the pen simulates a mouse button click. The tip click pressure can be adjusted in the Wacom Tablet Control Panel. Please refer to the online Help for details. Eraser To use the eraser, hold the Grip Pen upside down. When the eraser is within proximity of the active area, the tablet reports the pen coordinates and the pressure applied to the eraser. The eraser can be used as an eraser or assigned to another function, depending on the application. The tablet distinguishes the tip switch from the eraser switch. Refer to the online Help for the pen settings. DuoSwitch The DuoSwitch is programmable, and can be used to perform the same click and double-click functions as the tip switch. Toggle the DuoSwitch in either direction to activate the upper or lower button functions. Please refer to the online Help for more information on switch settings. Note: If you do not care to use the side switch, you can remove if by following the directions in DuoSwitch Removal and Installation, on page 40. 22 USING A PEN Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection. Note: If the screen cursor does not closely follow the pen tip, you will need to calibrate the Interactive Pen Display. (See Calibrating Cintiq on page 26.) If the screen cursor does not jump to a position close to the pen tip when you place the pen on the display screen, then the tablet driver did not load yet. In this case, refer to the online Help for troubleshooting tips. (See Learning More About Cintiq on page 27 for information on accessing the online Help.) Clicking Tap the display screen once with the pen tip, or touch the pen to the display screen with enough pressure to generate a mouse click. Double-Clicking Press the upper side switch (Windows) or lower side switch (Macintosh), or quickly tap the display screen twice in the same place with the pen tip. Double-clicking is easier when the pen is perpendicular to the tablet screen. Tip: You can make navigating with the pen easier by configuring Windows to select when the pen is over an icon and to launch the icon with a single click. To turn on this feature: Windows Me, 2000, or XP. Open a folder, select the Tools pull-down menu, and Folder Options.... From the General tab select the option Single-click to open an item (point to select). Windows 98. Open a folder, select the View pull-down menu, and Folder Options.... From the General tab select the Web style option. Dragging Select an object, then slide the pen tip across the display screen to move the object. Erasing In supporting applications, the pen's eraser works like the eraser on a pencil. In text applications, use the eraser to select text, then lift the eraser from the tablet to delete the text. 23 Working with Cintiq As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. s Because the Cintiq drawing surface will be a little higher than your desk, consider adjusting the height of you desk or chair to assure comfortable use of the device. When working with Cintiq, maintain a good posture at all times and change your position if you feel any discomfort due to your work position or the weight of Cintiq. Do not pull the cables out of their connections by accidentally moving Cintiq too far from the computer. s s To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq and your keyboard so they are easily accessible without unnecessary reaching. The Interactive Pen Display should be positioned so you can view it comfortably with a minimum of eyestrain. Here are some other points to keep in mind: s s s s s Take short breaks between tasks to stretch and relax your muscles. Use a gentle grip when working with the pen. Alternate tasks throughout the day. Minimize awkward postures and repetitive movements that cause discomfort. Alternate between different modes of use. Next Step: If you have not already done so, learn about the basics of customizing the Grip Pen. See page 25 24 Customizing Cintiq CUSTOMIZING THE GRIP PEN The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq. To open the control panel: Windows systems: Click on the Windows Start button and choose Programs. Wacom Tablet group, choose the Wacom Tablet option. From the Macintosh systems: For OS X, in the Finder, select the Go menu and choose Applications. Open the Wacom folder and double-click on the tablet icon. (For earlier Macintosh operating systems, from the Apple menu, choose Control Panels and then Wacom Tablet.) SGI workstations: Use your Grip Pen to bring up the Icon Catalog. Select the WacomTablet page, then double-click on the WacomTablet icon. Sun workstations: At the command prompt, enter When you open the control panel, an icon for the Grip Pen is displayed in the Tool List and the appropriate tabs are displayed. To customize the pen, make your changes to the tab controls. For Windows systems, and for SGI and Sun workstations, be sure to click Apply or OK to save your changes. Note: Application-specific settings are for advanced users. Application-specific settings are not available for SGI and Sun workstations. The pull-down menus access a variety of control panel features. Displays applications with customized settings. The icon shows that tool settings apply to all applications. Displays an icon for the Grip Pen. Tabs display settings for the Grip Pen and selected application. Current selections are highlighted. Wedges emphasize the relationship between tab settings and the selected tool and application. Windows control panel shown. This button is for creating application-specific settings. See the online Help for details. For Windows, SGI, & Sun. OK saves changes and closes the control panel. Cancel closes the control panel without saving changes. Use Apply to save changes without closing the control panel. Help displays online Help for the control panel. Resets the selected tab to its factory default values. Returns a tab to its previously saved or last applied settings. Copies settings from one tool or application to another. 25 Calibrating Cintiq You may want to calibrate Cintiq and the Grip Pen in order to align the screen cursor position with the position of the Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tablet and pen. s In the Wacom Tablet Control Panel, select the Calibration tab. If you are working with multiple displays, be sure the display corresponding to Cintiq is selected in the Monitor menu. (The description may vary depending on the platform you are working with. For example, on a Macintosh system the option is Cintiq 15X.) Click on the Calibrate... butCross-hairs ton to display the calibration screen. Hold the pen as you normally do, and use the pen tip to click on the cross-hairs in the upper-left corner. Then click on the cross-hairs that are displayed in the lower-right corner. (For Windows systems, or SGI or Sun workstations, you will need to click Apply or OK for the changes to take effect.) Note: The calibration setting applies to all applications. Windows screen captures shown. s s s s 26 Adjustment pattern for phase and pitch (VGA only). See page 31 for details. Learning More About Cintiq Refer to the online Help for information on using and customizing Cintiq. Windows systems: To view Help, click on the Windows Start button and choose Programs. From the Wacom Tablet group, choose the Wacom Tablet option. Then in the Wacom Tablet Control Panel, click on the Help... button. Macintosh systems: To view Help for OS X, in the Finder select the Go menu and choose Applications. Open the Wacom folder and double-click on the tablet icon. (For earlier Macintosh operating systems, from the Apple menu choose Control Panels and then Wacom Tablet.) Then in the Wacom Tablet Control Panel, click on the ? button. SGI workstations: To view Help, use your Grip Pen to bring up the Icon Catalog. Select the WacomTablet page, then double-click on the WacomTablet icon. In the Wacom Tablet Control Panel, click on the Help... button. Sun workstations: To view Help, at the command prompt enter In the Wacom Tablet Control Panel, click on the Help... button. To read the Help before installing Cintiq, first insert the Wacom Tablet CD into your computer's CD-ROM drive. Windows and Macintosh systems: When the software menu appears, click on the Explore CD button. Locate and open the appropriate language folder. Then double-click on the Cintiq Help icon. SGI workstations: Issue the command Sun workstations: Issue the command You will need Acrobat Reader V3.0 or greater to view the Help file. 27 ADJUSTING THE LCD DISPLAY Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes. Refer to page 43 for input signal specifications. Multi-Sync: When connected as a VGA display, Cintiq attempts to automatically synchronize to the incoming signal. If Cintiq does not automatically synchronize with the incoming signal, you can use the OSD Reset Auto Adjust option to initiate display synchronization. If necessary, further screen display adjustments can be manually made using the On Screen Display (OSD) controls. User Settings: When you manually set the display using the OSD function, the settings are stored within Cintiq for use the next time the unit receives a similar signal. This is applicable to all display modes. Working with On Screen Display Settings Cintiq is equipped with an On Screen Display function. The OSD function enables you to adjust and optimize a variety of display settings at the touch of a button. The OSD controls are located at the front of the unit. (­) Menu button Opens or closes the OSD menu. (+) Enter button Activates or deactivates the selected OSD menu option. Selection buttons Use these buttons to select an option that can then be activated when you press the Enter button. After activating a selected option, press the + button to increase a selected item value, and press the ­ button to decrease it. 28 The basic process for working with the OSD is as follows: s s Press the Menu button to open the OSD main menu. Use the + or ­ buttons to select an option. When the option you want to adjust is highlighted, press the Enter button. The current settings and adjustment sub-menu for that option will appear. Use the + or ­ buttons to adjust the option settings. When you have made your changes, press the Enter button to save. To exit, press the Menu button. Note: All settings are automatically saved when the OSD menu closes. If you make changes to the display appearance and cannot return to the original settings, use the Reset Recall option to return Cintiq to its original factory defaults. s s When you open the On Screen Display (OSD), the following menu options are displayed as icons: Contrast Select to increase or decrease image contrast. Brightness Select to increase or decrease image brightness. Phase (VGA only) Select to reduce or eliminate horizontal distortion lines. To automatically adjust, use the Reset option. Pitch (VGA only) Select to reduce or eliminate vertical distortion lines. To automatically adjust, use the Reset option. 29 Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option. Vertical Center (VGA only) Select to move the screen image up or down. To automatically adjust, use the Reset option. Menu Position Select to move the OSD menu around the display screen. Reset Provides two options: Use Auto Adjust to reset only the image parameters. Use Recall to reset all screen options to the factory default. COLOR Selecting the exit icon exits the Reset window without resetting anything. BACKLIGHT Color Provides settings for 9300°, 6500°, and 5000° Kelvin. Also provides a User option that enables you to adjust Red and Blue independently. Choose a setting to work with and press Enter to activate your selection. Change the User setting by selecting the icon: In the User Adjustment window, change Red or Blue to calibrate color centering on green. U S E R A D J U S M E N T To exit, select the icon: Note: Manual changes to the color settings will invalidate the Cintiq color profile. Backlight Select to increase or decrease the backlight brightness level. Language Select to choose a language option for the OSD: English, Deutsch, Français, Español, Italiano, or Japanese. 30 Adjusting Pitch and Phase (VGA Only) Some computers and video cards may not allow the multi-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the Cintiq resolution of you video card to 1024 x 768. s In the Wacom Tablet Control Panel, select the Calibration tab. If you are working with multiple displays, be sure the display corresponding to Cintiq is selected in the Monitor menu. (The description may vary depending on the platform you are working with. For example, on a Macintosh system the option is Cintiq 15X.) Click on the Calibrate... button to display the calibration screen. Using the OSD controls, open the OSD Menu and select the Pitch icon. Then adjust the pitch level so that the pattern of fine vertical stripes displays evenly. In the OSD Menu, select the Phase icon and adjust the phase level so that the adjustment pattern shows clearly. After completing these adjustments, press the Enter and Menu buttons to exit the OSD Menu. For Macintosh, click on the Cancel button to exit from the calibration screen. For Windows, click on the Cancel button or press the spacebar to exit the screen. s s s s s s Adjustment pattern for phase and pitch (VGA only). Windows screen captures shown. 31 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. Power Saving Mode Power On Standby mode Suspend mode OFF mode H-sync Yes No Yes No V-sync Yes Yes No No Video Active Blanked Blanked Blanked Power Consumption 45 W, max. 5 W, max. 5 W, max. 5 W, max. Power Lamp Green Orange/Green Orange/Green Orange 32 Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq and the Grip Pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. Cintiq and the Grip Pen are not made to come apart (except where specifically indicated for removal and replacement of the pen's DuoSwitch). Taking apart the product will void your warranty. CLEANING To clean the Cintiq casing or the Grip Pen, use a soft cloth and mild detergent (such as dishwashing liquid) diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the unit casing or pen. To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet. Do not use detergent to clean the display screen; this may damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturer's warranty. REPLACING THE PEN TIP The pen tip will wear with normal use. When the pen tip gets too short, you can replace it with one of the extra tips that came with the pen. To remove the old tip: Clasp it with a pair of tweezers, needle-nosed plier, or similar instrument and pull the old tip straight out of the pen. To insert a new tip: Slide it straight into the barrel of the pen. Firmly push the tip until it stops. The new tip will slide into the correct position. If the pen tip wears and becomes angular, it may damage the coating on the Cintiq display screen. To avoid this, periodic tip replacement is recommended. WARNING Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them. 33 Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information. Answers to frequently asked questions and information on known issues can be found on the Wacom web site. See pages 38 and 39 to locate the Internet address for your region. TESTING CINTIQ If Cintiq does not power up, check the following: s Verify that the cabling between Cintiq and your computer is correct. Be sure the power supply is plugged into an active AC outlet and that it is connected to Cintiq. Verify that any other display connection(s) to your video card are correct. Verify that Cintiq is powered on. The Cintiq power LED should light whenever the cabling is properly connected and the Cintiq power switch is on. When the computer is turned on and a video signal is received, the Cintiq display will activate and the power LED will glow green. If there is no display, verify that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. GRIP PEN s s TESTING THE TABLET AND If you cannot make a selection on the display screen with the Grip Pen: s Test the pen by pressing the pen tip against the surface of the tablet. The status LED should light green. Now, without applying pressure to the pen tip (but keeping the pen within proximity of the tablet surface), press the side switch. The status LED should again light green. Next, bring the pen's eraser within proximity of the tablet surface and press it against the tablet. The status LED should light green. s s If the status LED does not light green for these tests, be sure you are using the correct pen that came with Cintiq. If you are still having problems, you may have a defective pen or tablet. 34 DISPLAY TROUBLESHOOTING If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. General Problems No display. The power LED is off. Solutions s Verify that the AC power cable is connected, and that the Cintiq power switch is turned on. Verify that the Digital/Analog (DVI/VGA) switch is properly set. Restart your computer after changing the position of the switch. Check the contrast, brightness, and backlight controls. Adjust as necessary, or open the OSD menu, go to the Reset menu and select the Recall option. Your computer may be in a power management mode. Touch the pen tip to the display screen, move the mouse, or depress any key on your keyboard. Verify that the video card is properly installed. Check the video cable for bent or broken connector pins. Then properly connect the video cable. s No display. The power LED is lit green. s The LED is lit orange. The following message appears briefly on your display screen: s s s The following message appears briefly on your display screen: s s s s Check that your computer is turned on. Verify that you are using the video cable that came with Cintiq. Check that the Cintiq video cable is fully connected. Check the video cable and any video adaptors for bent or broken connector pins. Then properly connect the video cable and any necessary adaptors. The input signal frequency is incorrectly set or not compatible with Cintiq. Connect a different display and set the refresh rate (vertical frequency) to some value between 50 and 75 Hz. If your video card driver supports adjustment of the horizontal frequency, make sure it is set to some value between 31.5 and 61 kHz. The resolution is set too high (1024 x 768, maximum). The refresh rate is set too high (75 Hz, maximum). Set the display properties to detect plug and play monitors. The following message appears briefly on your display screen: s s s s 35 General Problems (cont.) The image appears multiple times on the display. When a still image is displayed for a long period of time without refreshing the screen, an after-image remains for a short period of time. Solutions s Do not extend the video cable. Do not use an input selector switch box. Use a screen saver or other power management feature. s The color white does not display as white. s Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applications. Verify also that the display is operating at the factory default settings. If that is not sufficient, then adjust color as necessary. For details on color management, refer to your operating system and application documenation. Verify that the video cable and connector are fully connected. s VGA Problems The display ripples or flickers. Solutions s Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually adjust pitch and phase. Verify that the display adaptor or video card matches the specifications for Cintiq. Adjust the refresh rate in the Display Properties control panel. As necessary, adjust contrast or brightness, pitch and phase. Set the display resolution of your video card to 1024 x 768. s s The display is not clear. s s The display and LCD panel are not lined up. The display size is not correct. s Open the OSD menu, go to the Reset menu, and select the Recall option. As necessary, adjust pitch and phase, and horizontal and vertical position. Note that some video cards may not show the display in proper sizing. Open the OSD menu, go to the Reset menu, and select the Recall option. As necessary, adjust pitch and phase. s The display ripples or shows a moiré pattern. The display color is not even. s s 36 OBTAINING TECHNICAL SUPPORT If you have a problem with Cintiq, first check the appropriate setup chapter in this guide to make sure the unit is installed correctly. Then review the Troubleshooting section within this guide and in the online Help; your problem may be described there and you can try the solution(s) offered. If you cannot find the answer in this guide or in the online Help, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Tablet CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site. (See next page for support listings). Pre-Call Checklist If you cannot solve the problem, contact Wacom Technical Support. You may want to make extra copies of the form on this page. When you call, you should be at your computer with the following information available: s The Wacom Cintiq Installation Guide and User's Manual ..................................... s Cintiq serial number (Look at the label on the back of the display.) ......................................................... s Driver version number (Look on the Wacom Tablet CD or in the Wacom Tablet Control Panel.) ............. s The make and model of your computer or workstation .......................................... s The make, model, and connection (DVI or VGA) of your video card .................... s Operating system version ............................................................................................ s The tablet data connection (USB or serial) on your computer ................................ s A list of the peripheral devices attached to your computer ..................................... s The software application and version you were using when the problem occurred .................................................................................................. s The exact wording of any error message that appeared on your screen ............... s What happened and what you were doing when the problem occurred ............... s How you tried to solve the problem .......................................................................... ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ 37 Support Staff If you think your Cintiq Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport 24-hour Technical Support information: FAQs--Frequently Asked Questions and answers. (English) Software updates. (English) Email support. (English) Software updates. Technical Support. (English) (7:30 am to 5:00 pm Monday ­Thursday, 8:30 am to 5:00 pm Friday, Pacific Time) Technical Support. (English) Anonymous FTP Site: Phone: FAX: ftp.wacom.com/pub/drivers ++1-360-896-9833 ++1-360-896-9724 Europe, Middle East and Africa Contact your local distributor, or: Worldwide Web: Anonymous FTP Site: Phone (Austria): Phone (Belgium): Phone (France): Phone (Germany): Phone (Italy): Phone (Netherlands): Phone (Switzerland): Phone (United Kingdom): Phone (other countries): FAX: Internet Email: http://www.wacom-europe.com ftp://ftp.wacom-europe.com/pub/ ++43-(0)1-790 825 550 ++32-(0)2-275 0691 ++33-(0)1-7020 0070 ++49-(0)69-6630 8200 ++39-(0)2-4528 7050 ++31-(0)20-517 4705 ++41-(0)1-212 2818 ++44-(0)207-744 0831 ++49-(0)180-500 4397 ++49-(0)180-500 4398 support@wacom-europe.com Software updates. Online support database. Software updates. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. Technical Support. 38 Japan Contact your local distributor, or: Worldwide Web: FAX: Internet Email: http://tablet.wacom.co.jp ++81-(0)47-380-8711 tablet@wacom.co.jp Software updates and information. (Japanese) Technical Support. (Japanese) Technical Support and sales. (Japanese) Asia Pacific (English) Contact your local distributor, or: Worldwide Web: Phone: FAX: Inquiry Form: Software (English) ++81-(0)3-3371-1595 Technical ++81-(0)3-3371-1468 Technical http://ap.wacom.co.jp/faq/tablet/inquiry_form.html Technical http://ap.wacom.co.jp updates and information. Support. (English) Support. (English) Support. (English) To purchase parts and accessories, call toll-free: 1-888-884-1870 (USA and Canada only) or visit Wacom's web site at http://www.wacom.com/wacomdirect/ (USA only). Outside of the USA and Canada, please contact your local dealer or distributor, or contact Technical Support. 39 Appendices DUOSWITCH REMOVAL AND INSTALLATION Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch. Note, however, that removing the DuoSwitch also removes the button functionality it offers. For most users it is unnecessary to remove the DuoSwitch. To remove the DuoSwitch: 1. Firmly clasp the DuoSwitch in the middle and pull out. (Press in on the rubberized grip in order to better grasp the switch.) Important: Do not remove the switch by prying it from either end as this may damage your Pen. NEVER adjust the trimmer capacitor that will be visible when the switch is removed. When using the pen without the DuoSwitch, always replace the original rubberized grip with the optional grip in order to protect the trimmer capacitor. 2. Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 3. Install the optional grip by aligning the pen case rails with the grooves inside the grip and pushing the grip over the pen tip. Then replace the pen tip cone by turning it clockwise onto the pen. 1 2 3 40