Interactive Pen Display INSTALLATION GUIDE AND USER'S MANUAL As an Energy Star© partner, Wacom Company Ltd. has determined that this product meets the Energy Star© guidelines for energy efficiency. Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual. Cintiq and DuoSwitch are trademarks, and Wacom is a registered trademark of WACOM Company, Limited. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Silicon Graphics and IRIX are registered trademarks, and SGI is a trademark of Silicon Graphics, Inc. Sun and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party product is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products. Interactive Pen Display INSTALLATION GUIDE AND USER'S MANUAL 1 Introduction and Overview The Wacom® CintiqTM 15X Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Computer (PC), Macintosh® computer, or SGITM or Sun® workstation. Cintiq's basic components include a Wacom tablet internally mounted behind a 15.0" diagonal TFT color LCD monitor, and Wacom's Grip Pen. Your Cintiq Interactive Pen Display offers a number of significant advantages over a standard display: s s s s s Integrated input and display Pressure-sensitive drawing directly on the display screen Reduced power consumption and heat generation Requires less work space Flicker free and easier on the eyes. This manual describes how to install the Cintiq hardware and software. It also describes how to use Cintiq and the Grip Pen. Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate pieces of hardware. Therefore, the installation process is completed in two stages. s s First, you will install the LCD display portion of Cintiq. In the second stage you will install Cintiq's tablet functionality. Both stages require hardware and software installations and adjustments. Please follow all instructions carefully. You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 27. The following are not included with this product: s s s Information about your specific computer hardware Information about your operating system Information about application software. Please refer also to your computer hardware, operating system, or software application manuals. To use the pressure-sensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that application's manuals. 2 Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. PHYSICAL LOCATION WARNING s Do not use the Cintiq Interactive Pen Display in a facility control system that requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the Interactive Pen Display to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty, located at the end of this manual. Temperature and Humidity ­ ­ Operating temperature and humidity Storage temperature and humidity 5° to 35°C, 20 to 80% RH -10° to 60°C, 20 to 90% RH ENVIRONMENT s CAUTION s Do not use or store Cintiq where: ­ ­ ­ Temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle). Cintiq and the Grip Pen are exposed to direct sunlight or heat from an appliance. Cintiq and the Grip Pen are exposed to water or any other kind of liquid. CAUTION USAGE s Do not use Cintiq in a dusty environment; this may damage the unit. WARNING s Only use the power supply that came with Cintiq. If a different type of power supply is used, Cintiq will not work properly or may be damaged. Using a different type of power supply also has the potential to result in fire. Use of a different power supply will void your warranty. Be sure to use a grounded power source when applying power to Cintiq. Do not connect or disconnect the video cable or power cables while Cintiq or your computer are turned on; this may damage the LCD display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product. This product is for use with a DVI or VGA video card; using an inappropriate video card may damage Cintiq. Do not block the rear panel ventilation holes; this may overheat and damage the unit. When not using Cintiq for long periods of time, unplug the power supply cable from the power source. CAUTION CAUTION s s CAUTION CAUTION s s s 3 HANDLING WARNING s High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician. Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them. Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case, Wacom shall have no responsibility to repair or replace the product. Do not scratch the display screen. Avoid placing sharp objects on the display screen surface. Do not lift Cintiq by the stand; this may damage the stand mechanism. When lifting or moving Cintiq, always do so by grasping the main body casing. Avoid intensive shock or vibration to Cintiq or the Grip Pen. Hitting or dropping Cintiq may damage the display screen or other components. Do not put heavy articles on the Interactive Pen Display or push against it with a strong force; this may damage the display screen or bend the stand. Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. If the pen tip becomes sharp or angular, it may damage the coating on the display screen. Please replace the pen tip if necessary. Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen. Use of these cleaners can damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturer's warranty. ­ To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet. To clean the Cintiq casing or Grip Pen, use a soft cloth with mild detergent (such as dish washing liquid) diluted with water. WARNING s WARNING CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION s s s s s s s CAUTION CAUTION s s ­ 4 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with Wacom instructions--it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether the Interactive Pen Display is causing interference by powering it off. If the interference stops, it was probably caused by the Interactive Pen Display. If your Interactive Pen Display does cause interference to radio or television reception, you may be able to correct the interference by using one or more of the following measures: s s s Rotate the television or radio antenna until the interference stops. Move the Interactive Pen Display farther away from the television or radio. Plug the Interactive Pen Display and computer into an outlet that is on a different circuit from the television or radio. If necessary, consult your Wacom dealer or an experienced radio/television technician for help. Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product. 5 CE Declaration (Europe) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with Wacom instructions--it may cause interference with radio and television reception. RADIO AND TELEVISION INTERFERENCE The Cintiq Interactive Pen Display has been tested and found to comply to the following harmonized European Norms: s s s s EN 55024 (electromagnetic immunity) EN 55022 Class B (electromagnetic emissions) EN 61000-3-2 (limits for harmonic current emissions) EN 61000-3-3 (limitation of voltage fluctuations and flicker) The Wacom power supplies have been tested by their manufacturers and found to comply to the following harmonized European Norms: s s EN 55022, EN 50082-1, EN 61000-3-2, or EN 61000-3-3 (electromagnetic emissions) EN 60950 (safety of low voltage devices) Based on the results of these tests, Wacom declares that the above mentioned device conforms to the European Council Directives 89/336/EEC and 73/23/EEC, and their amendment Directive 93/68/EEC and indicates this conformity by the CE-sign on each device. The device must be installed and operated always in strict accordance to the instructions given in this manual. Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration. WACOM Co., Ltd 2-510-1 Toyonodai, Otone-machi, Kitasaitama-gun Saitama, 349-1148 Japan 6 Table of Contents CHECKING PACKED COMPONENTS INTERACTIVE PEN DISPLAY COMPONENTS s Front View s Rear View INSTALLATION s System Requirements s Step 1: LCD Display Installation s Step 2: Tablet Installation USING THE GRIP PEN s Working with the Grip Pen (UP-911E) s Using a Pen WORKING WITH CINTIQ CUSTOMIZING CINTIQ s Customizing the Grip Pen s Adjusting the LCD Display CARING FOR CINTIQ s Cleaning s Replacing the Pen Tip TROUBLESHOOTING s Testing Cintiq s Testing the Tablet and Grip Pen s Display Troubleshooting s Obtaining Technical Support APPENDICES s DuoSwitch Removal and Installation s Using an Alternate Mount or Stand s Specifications s Warranty 9 10 12 22 24 25 33 34 40 7 8 Checking Packed Components In your package you will find the following items: Cintiq Interactive Pen Display, Main Unit Power Supply (LE-9702B-01A) and Power Cable Grip Pen and Pen Stand UP-911E-01A and PST-A026-04) Installation Guide and User's Manual (This manual.) USB Cable (STJ-A205) and *1 Serial Cable, RS-232C (STJ-A204) *1 Wacom Tablet CD (Contains the driver software.) DVI-to-VGA Cable (STJ-A207) *1, 2 and DVI-to-DVI Cable (STJ-A206) *1, 2 Notes: Images are not shown to scale. Some package configurations include an additional CD containing bundled software applications. To install these applications, insert the CD into your computer's CD- ...