PenPartner PenPartner UM-0295_PenPartner.indd 1 PenPartner Quick Start Guide 04.10.8 2:31:08 PM ENGLISH RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radiofrequency energy. If it is not installed and used properly--that is, in strict accordance with applicable instructions--it may cause interference with radio and television reception. PenPartner Quick Start Guide®, Copyright©WACOM Company, Limited, 2004 All rights reserved. No part of this manual may be reproduced except for your express revise this publication without obligation to provide notification of such changes. A best and accurate information in this manual. However, reserved is the right to change any at discretion, without prior notice and without obligation to include such changes in this manual. TRADEMARKS Acrobat®Reader Copyright©1987-2004 Adobe Systems Incorporated. Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for information purposes only and constitutes neither an endorsement nor a recommendation. No responsibility is assumed with regard to the performance or use of these products. Watch for the Penabled logo to ensure you are getting the natural feel and superior p e r f o r m a n c e o f Wa c o m ' s p a t e n t e d cordless and battery-free pen technology. UM-0295_PenPartner.indd 2 04.10.8 2:31:09 PM Table of Contents Table of Contents ............................................................. 1 Contents ........................................................................... 2 Getting Started with PenPartner ...................................... 3 System Requirements ................................................................ 3 Installiing the PenParner Driver software .................................. 3 If you have trouble installing the PenParner Driver software... .. 4 Uninstalliing the software ......................................................... 5 Pen Partner Appearence and Features ............................. 6 Tablet ........................................................................................ 6 Pen ............................................................................................ 7 Control Panel Basics ......................................................... 8 Opening The Control Panel ........................................................ 8 Control Panel Features .............................................................. 9 Troubleshooting................................................................ 10 Testing Your Tablet .................................................................... 10 Troubleshooting Tables .............................................................. 11 Obtaining Technical Support ..................................................... 15 APPENDICS ....................................................................... 16 Product Specifications ............................................................... 16 Ordering Parts and Accessories ................................................. 16 1 UM-0295_PenPartner.indd 1 ENGLISH 04.10.8 2:31:09 PM Contents Tablet Pen Quick Start Guide ENGLISH Application Installation Guide Driver CD UM-0295_PenPartner.indd 2 PenPa rtner tner PenPa r PenPa Applicatio ation Gu n Install ide PenPa rtner ner PenPa rt PenPa Quick Sta rt Guide rtner rtner JustWrite Office 2 04.10.8 2:31:11 PM Getting Started with PenPartner The WACOM Tablet Driver CD contains the installation software and the Readme file. Some configurations may also contain some additional application software. System Requirements Windows ® 98, ME, 2000 or XP, IBM-compatible PC (Pentium 200 or higher), 64 MB RAM,24 bit color display (800x600 or greater), USB port, CD-ROM drive. Installiing the PenParner Driver software ide 1. Insert the WACOM Tablet Driver CD into your computer's CD-ROM drive.The Wacom Pen Tablet software installer menu should utomatically display. If the menu does not display, double-click on the "INSTALL" icon (located on the CD). 2. Click on the "Install Tablet" button and follow the prompts to connect your tablet hardware and install the driver software. Note for Windows 98: You will occasionally be asked to insert the Windows 98 CD. If this happens, click on OK and enter the path for theWindows CAB files (for example d:¥win98). If Windows 98 was already preinstalled when you bought your computer, load the Windows 98 CAB files from the hard disk or from the system recovery CD. 3 UM-0295_PenPartner.indd 3 04.10.8 2:31:12 PM Getting Started with PenPartner Note for Windows 2000 / XP: The Wacom Pen Tablet drivers are fully compatible to Windows 2000 and XP. Warning messages reffering to this can be ignored. If you have trouble installing the PenParner Driver software... Refer to the Readme file or to the Troubleshooting section( P10). You can also visit our Web site at www.wacom-asia.com or contact Technical Support. 4 UM-0295_PenPartner.indd 4 04.10.8 2:31:12 PM Uninstalliing the software Follow the appropriate procedure below to remove the tablet and software from your system. 1. Click the Windows START button. Then choose SETTINGS and CONTROL PANEL. (For Windows XP, select CONTROL PANEL.) 2. In the CONTROL PANEL window, double-click on the ADD/REMOVE PROGRAMS icon. 3. In the dialog box that appears, choose the tablet option. 4. Click on the CHANGE/REMOVE... button (ADD/REMOVE... for some versions of Windows) and follow the prompts to remove the tablet software driver. 5 UM-0295_PenPartner.indd 5 04.10.8 2:31:12 PM Pen Partner Appearence and Features Your new tablet consists of two basic elements: a tablet that serves as your work area, and the Input Tools you use with the tablet. Tablet Pen Rest Status LED Active Area 6 UM-0295_PenPartner.indd 6 04.10.8 2:31:12 PM Pen Your tablet tool(s) are cordless, batteryless, and ergonomically designed. The pen is a pressure-sensitive freehand tool for image editing and creating natural-looking pen and brush strokes. Side Switch Pen Tip Note Depending on product configurations the pen might have a different color. 7 UM-0295_PenPartner.indd 7 04.10.8 2:31:13 PM Control Panel Basics Opening The Control Panel Open the Tablet control panel with the tool you wish to customize. Using your pen, click on the Windows START button and choose PROGRAMS. From the tablet group, choose the tablet option. CUSTOMIZING THE PEN Selects the side switch function. Tabs display settings for the selected tool. Customizes the amount of pressure needed to click or draw with the pen. When checked, an audible "click" sound will be heard whenever a pen click occurs. 8 Displays information about the control panel and driver. Software driver vers UM-0295_PenPartner.indd 8 04.10.8 2:31:13 PM Control Panel Features Use the Tablet control panel to customize your tool settings. When you change a setting, your changes take effect immediately. Balloon Help, which provides quick information and useful tips, is available for most control panel items. Simply move the screen cursor over an item; in a few moments the balloon help will pop up. Closes the control panel. Moves the screen cursor to correspond with the position of the pen on the tablet. Moves the screen cursor like a mouse. Adjusts the size of the double-click area. Returns the PEN tab settings to factory defaults. Software driver version. 9 UM-0295_PenPartner.indd 9 04.10.8 2:31:13 PM Troubleshooting If the tablet driver failed to load properly, first perform the recommended action in the error message on your screen. If that does not solve the problem, perform the troubleshooting tests for your tablet or tool(s). Testing Your Tablet Make sure your computer is turned on, the operating system has finished loading, and the tablet is properly connected to an active USB port. Then try the following tests: 1. Check the tablet. The tablets orange status LED will light whenever the tablet is properly connected and your computer has registered it as a USB device. If the LED is on, continue with step 2. If the LED is off: · Make sure the USB cable is securely connected to an active USB port. · If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be sure the USB hub is properly connected to your computer and is active. · Connect the tablet into a different USB port or try connecting to the USB port on another computer. · If the tablets status LED does not illuminate after your computer is on and has finished booting up, your USB port may be disabled. Verify that you have connected the tablet to an active USB port. 2. Check the pen. Move your pen across the active area of the tablet; the screen cursor should move in the corresponding direction on your monitor. Press the pen tip against the tablet surface. The status LED on the tablet should turn from orange to green. Now, without applying pressure to the pen tip, hold the pen tip within 5 mm (0.2 inch) of the tablet surface and press the side switch. The status LED should again change from orange to green. If not, you may have a defective pen or tablet.See Obtaining Technical Support. 10 UM-0295_PenPartner.indd 10 04.10.8 2:31:14 PM Troubleshooting Tables If you encounter problems with your tool(s) or tablet, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Read Me file for the latest troubleshooting information. GENERAL PROBLEMS Problem Hint The computer does not Check if there is an available USB port on a USB have an available USB port. hub device. If none are available you will need to add a USB hub. The tablet status LED is off. Verify that your tablets USB cable is properly connected to an active USB port. If you are connecting to a USB hub device, make sure the hub is connected to an active USB port and that the hub is active. The tablet driver software was not installed or did The pen works only in not load properly. mouse mode, and does Make sure the tablet driver software is installed not draw with pressureand functioning. Insert the Tablet CD into your sensitivity. computer and install the driver software for the tablet. Set the TIP FEEL slider to a softer setting. Clicking is difficult. Select the CLICK SOUND option (the check box should be checked) so that you can hear when the pen registers a mouse click. Note that your computer speakers must be turned on and the volume audible before you can hear CLICK SOUND. 11 UM-0295_PenPartner.indd 11 04.10.8 2:31:14 PM Troubleshooting Problem Double-clicking is difficult. Hint Be sure you are quickly tapping the tablet twice in the same place on the tablets active area. Using the side switch to double-click is recommended . Try increasing the DOUBLE-CLICK DISTANCE. Try using a lighter TIP FEEL.Try setting your system to launch programs with a single click. The pen selects everything, Open the Tablet control panel. Move the TIP FEEL slider toward FIRM. will not stop drawing. You notice a screen delay In the Tablet control panel, try decreasing the DOUBLE-CLICK DISTANCE. at the beginning of pen strokes. You have to press hard with Open the Tablet control panel. Move the TIP FEEL slider toward SOFT. the pen when clicking or drawing. The pen tip does not function. Make sure the status LED changes from orange to green when the tip is pressed. If it does not, you may have defective hardware ( P10). Be sure you press the side switch when the pen tip The side switch does not is in proximity--do this without pressing down work. on the pen tip. Make sure the tablet status LED changes from orange to green when you press the side switch. If it does not, you may have defective hardware ( P10). Do not place the pen on the tablet when using The screen cursor jumps another pointing device. Leaving your tool on the back when using your regular mouse or trackball. tablet may interfere with screen cursor positioning when using other input devices. 12 UM-0295_PenPartner.indd 12 04.10.8 2:31:14 PM Problem Cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications. Hint Open the Tablet control panel. Verify that PEN MODE is selected. If this does not work: Do a Search or Find for the TABLET.DAT file and delete it. The file should be in your Windows or Windows\System32 folder. Then restart your computer. When the tablet driver loads, it will create a new preferences file with the factory default s ...