External Desktop My Book Mac Edition User Manual ® TM WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: · Downloads - Download drivers, software, and updates for your WD product. · Registration - Register your WD product to get the latest updates and special offers. · Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. · Knowledge Base - Search by keyword, phrase, or answer ID. · Installation - Get online installation help for your WD product or software. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English Spanish 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific Australia China Hong Kong India Indonesia Japan Korea Malaysia Philippines Singapore Taiwan 1 800 42 9861 800 820 6682/+65 62430496 +800 6008 6008 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance) 011 26384700 (Pilot Line) +803 852 9439 00 531 650442 02 703 6550 +800 6008 6008/1 800 88 1908/+65 62430496 1 800 1441 0159 +800 6008 6008/+800 608 6008/+65 62430496 +800 6008 6008/+65 62430496 Europe (toll free)* 00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 Europe Middle East Africa * Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. MY BOOK MAC EDITION USER MANUAL 1 Getting Started Thank you for purchasing this WD product. For the latest WD product information and news, visit our website at www.westerndigital.com. Kit Contents · · · · External hard drive USB cable AC adapter Quick Install Guide Quick Install Guide AC Adapter* USB Cable My Book Mac Edition 1 2 3 4 5 1 2 3 4 5 or 1 USA, Japan, Taiwan, Brazil, Mexico, Colombia 2 Europe, Korea, Brazil, Chile 3 United Kingdom 4 China 5 Australia, New Zealand, Argentina 1 USA, Japan, Taiwan, Brazil, Mexico, Colombia 2 Europe, Korea, Brazil, Chile 3 United Kingdom 4 China 5 Australia, New Zealand, Argentina Global AC adapter configurations* Optional Accessories For more information on optional accessories for this product, visit store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com. Compatibility Macintosh Windows ® · · An available USB port Mac OS X 10.4.11+, 10.5.3+ ® · · An available USB port Windows 2000/XP/VistaTM Note: Compatibility may vary depending on user's hardware configuration and operating system. To use this device with Windows, you must first reconfigure it to Windows format. Search our knowledge base at support.wdc.com for answer ID # 1550 and follow the instructions as prompted. Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). Go to the Apple menu and select Software Update. GETTING STARTED ­ 1 MY BOOK MAC EDITION USER MANUAL Recording Your WD Product Information In the following table, write the serial number and model number of your new WD product found on the label on the back panel of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support. Serial Number: Model Number: Purchase Date: System and Software Notes: Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at register.wdc.com. Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: · · · · Do not drop or jolt the device. Do not move the device during activity. Do not use My Book as a portable device. To allow proper ventilation, do not block air slots located on the underside, top, or rear of the enclosure. Do not stack any objects on top of the device that may block ventilation. GETTING STARTED ­ 2 MY BOOK MAC EDITION USER MANUAL 2 About Your WD Drive Drive Format This WD device is preformatted to HFS+ (Journaled) for compatibility with Macintosh operating systems. To reformat the device to Windows, visit support.wdc.com and search our knowledge base for answer ID# 1550. Important: Reformatting My Book erases all its contents. If you have already saved files on My Book, be sure to back them up before reformatting. LED Indicators The power/activity LED is located on the center, front panel of the device. The LED indicators function as follows. Power/Activity LED Appearance Steady Fast flashing (for approx. 3 seconds) Slow flashing (every 5 seconds) Alternating top and bottom Description Power-on state or power-save mode Transitioning to system standby System standby Drive in use ABOUT YOUR WD DRIVE ­ 3 MY BOOK MAC EDITION USER MANUAL Features LED Kensington® Security Slot USB port Drive Interface Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with USB 1.1. Connection to a USB 1.1 device transfers data at USB 1.1 speed (up to 1.5 Mb/s). Kensington® Security Slot For drive security, this device is equipped with a Kensington Security Slot, which supports a standard Kensington security cable (sold separately). For more information on the Kensington Security Slot and available products, visit www.kensington.com. ABOUT YOUR WD DRIVE ­ 4 MY BOOK MAC EDITION USER MANUAL 3 Connecting the Device 4 2 3 1 1. Turn on your computer. 2. Connect the drive's power cord and USB cable as shown. The drive mounts to the desktop and a My Book icon appears. The drive is ready for use. 3. To view the user manual, double-click the My Book drive icon. 4. Double-click the WD_Mac_Tools folder. If prompted, select the language of choice from the available folders. CONNECTING THE DEVICE ­ 5 MY BOOK MAC EDITION USER MANUAL 4 .Turning Off/Disconnecting the Device SmartPowerTM My Book automatically powers off and on with the computer. Important: To prevent data loss, close all active windows and applications before shutting down the drive. You may also safely turn off the drive without powering down the computer: Drag the My Book icon to the Trash icon for proper dismount. You may hear the drive power down as the Power LED flashes. When the Power LED is steady, you may press the Power button once or disconnect the drive's power cord to turn off the drive safely. .TURNING OFF/DISCONNECTING THE DEVICE ­ 6 MY BOOK MAC EDITION USER MANUAL 5 4 Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support website at support.wdc.com and search our knowledge base for more help. How to format the drive to Mac OS format back up data using Mac OS 10.5.x and Time Machine format a WD external drive for usage with Windows use a WD external drive with My Computer Answer ID 287 1694 1550 1717 Frequently Asked Questions Q: Why does the drive not power up or is not recognized by the computer? A: You must use the FireWire or USB cable supplied in the kit. For USB connectivity, a special USB cable may be needed for computers with limited bus power. For more information in the U.S., visit shopwd.com. Outside the U.S., contact WD Technical Support in your region. If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. Q: How do I partition and reformat the drive for Windows? A: For directions on how to partition and format this device for Windows, please search our knowledge base for answer ID 1550 at support.wdc.com. Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0 adapter card or a system that does not support USB 2.0. If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installing a USB 2.0 PCI adapter card. Contact the card manufacturer for installation procedures and more information. TROUBLESHOOTING ­ 7 MY BOOK MAC EDITION USER MANUAL 6 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. Any changes or modifications not expressly approved by WD could void the user's authority to operate this equipment. ICES/NMB-003 Compliance Cet appareil de la classe B est conforme à la norme NMB-003 du Canada. This device complies with Canadian ICES-003 Class B. Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked "Class 2." CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A "Declaration of Conformity" in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert. VCCI Notice (Japan only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) from information technology equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. MIC Notice (Republic of Korea only) Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) (Pb) O O O O O O O O O O O O O X O O O (PCB) (Cd) O O O O O O O O O O O O O O O O O (Hg) O O O O O O O O O O O O O O O O O IC MCV MCV (Cr6+) O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O (PBB) O O O O O O O O O O O O O O O O O (PBDE) HDD EMI Kensington 6-32x6.35mm M3x5mm+5W (PCA)* * O X APPENDIX ­ 8 MY BOOK MAC EDITION USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Autho ...