User manual WESTERN DIGITAL WD20000A4NC

WD ShareSpace Network Storage System User Guide TM Important Safety Instructions 1. Follow all warnings and instructions marked on the product. 2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3. Do not use this product near any liquids. 4. Do not place this product on an unstable surface. The product may fall, causing serious damage to the product. 5. Do not drop the product. 6. Do not block the slots and openings on the back or bottom side of the chassis; to ensure proper ventilation and reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. 7. Operate this product only from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 9. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. 10. Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. 11. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a b c d When the power cord or plug is damaged or frayed. If liquid has been spilled on the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the chassis has been damaged. If the product exhibits a distinct change in performance, indicating a need for service. e f 12. In accordance with workstation regulation standards, do not place this device in the visual field of the user due to the glossy front of the case. WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1 Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 6 System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 USB Backup Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 WD ShareSpace Basic Setup . . . . . . . . . . . . . . . . . . .9 Step 1: Connect WD ShareSpace to the Network . . . . . . . . . . . . . . 9 Step 2: Access WD ShareSpace on the Network . . . . . . . . . . . . . . 10 WD ShareSpace File Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 How to Back Up Computers on a Network . . . . . .17 WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installing WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Configuring WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 28 TABLE OF CONTENTS ­ 1 4 MioNet Remote Access . . . . . . . . . . . . . . . . . . . . . . .38 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Remote Access Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using MioNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 5 How to Play/Stream Video, Music & Photos . . . . .42 Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 6 Using iTunes with WD ShareSpace . . . . . . . . . . . . .49 iTunes Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Storing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Streaming Audio in iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 7 External USB Drive Sharing & Backup . . . . . . . . . .51 Sharing Data on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 USB Auto Backup Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 8 Using WD Discovery (Windows Only) . . . . . . . . . . .54 Mapping a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Browse Network Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Desktop Shortcut Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Turning Identify LED On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 TABLE OF CONTENTS ­ 2 9 Network Storage Manager: Basics . . . . . . . . . . . . .60 Configuring WD ShareSpace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Network Storage Manager Features . . . . . . . . . . . . . . . . . . . . . . . . . . 67 User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 10 Network Storage Manager: Advanced . . . . . . . . . .78 System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Storage Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Media Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 11 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . .127 Downloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 12 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .132 ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 13 14 15 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . 150 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 GNU General Public License ("GPL") . . . . . . . . . . . . . . . . . . . . . . . 151 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 TABLE OF CONTENTS ­ 3 WD SHARESPACE USER MANUAL WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: · Downloads - Download drivers, software, and updates for your WD product. · Registration - Register your WD product to get the latest updates and special offers. · Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. · Knowledge Base - Search by keyword, phrase, or answer ID. · Installation - Get online installation help for your WD product or software. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English Spanish 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific Australia China Hong Kong India Indonesia Japan Korea Malaysia Philippines Singapore Taiwan 1 800 42 9861 800 820 6682/+65 62430496 +800 6008 6008 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance) 011 26384700 (Pilot Line) +803 852 9439 00 531 650442 02 703 6550 +800 6008 6008/1 800 88 1908/+65 62430496 1 800 1441 0159 +800 6008 6008/+800 608 6008/+65 62430496 +800 6008 6008/+65 62430496 Europe (toll free)* 00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 Europe Middle East Africa * Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, It l N th l d N SiSd S it l d U it d Ki d WD SERVICE AND SUPPORT - 1 WD SHARESPACE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at register.wdc.com. WD SERVICE AND SUPPORT - 2 WD SHARESPACE USER MANUAL 1 Overview Congratulations on your purchase of WD ShareSpaceTM, a high-speed network attached storage system with a space-saving footprint. This system is equipped with WD drives using WD GreenPowerTM technology for efficient cooling and power saving. The multi-level RAID support and high-speed interfaces deliver high performance for small offices or home users and is ideal for backing up and sharing files over the Internet. This user manual provides step-by-step installation instructions and other important information regarding your WD product. For the latest WD product information and news, visit our website at www.westerndigital.com. Format and Configuration WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive systems) or for maximum capacity as a single large, spanned volume (for two-drive systems). In RAID 5, one quarter of the capacity is used to store parity information needed to restore data in the event of a drive failure. In a spanned volume, the capacity is equal to the total of all drives in the volume. To access the maximum capacity using four drives on this device, the RAID configuration must be reset to either RAID 0 or Span. For more information on how to set up RAID, see "Manage RAID" on page 103. Specifications Ethernet Internal hard drives High performance (10/100/1000) Gigabit Ethernet connection Up to four WD 3.5-inch SATA hard drives External USB storage NTFS, FAT/FAT32 file systems supported Supported protocols I/O ports HTTP, HTTPS, CIFS/SMB, NFS, FTP · Three USB 2.0 ports (one front for file backup, two rear for USB device expansion) · Ethernet (RJ-45) port · Windows® 2000/XP/Vista (latest service packs required) · Mac OS® X Tiger® or Leopard® · · · · Width: 6.30 in (160.1 mm) Height: 7.73 in (196.2 mm) Length: 7.84 in (199.18mm) Weight: 5.28 lb (2.4 kg) Supported clients Physical dimensions Power consumption · Input voltage: 100V to 240V AC · Input frequency: 50 to 60 Hz · Operating temperature: 5 to 35 °C (41 to 95 °F) · Non-operating temperature: -20 to 65°C (-4 to 149 °F) Environmental OVERVIEW - 3 WD SHARESPACE USER MANUAL Kit Contents Network storage system with four or two drives Drive mounting rails (only included with two-drive systems) AC adapter and power cords Ethernet cable Installation CD with application software and user manual Quick Install Guide Accessories Visit shopwd.com (U.S. only) to view additional accessories like cables, power supplies, additional hard drives, and drive mounting rails for this product. Outside the U.S., visit support.wdc.com. OVERVIEW - 4 WD SHARESPACE USER MANUAL System Requirements For optimum performance, the following system and network requirements are recommended. Compatibility may vary depending on user's hardware configuration and operating system. Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). For Macintosh, go to the Apple menu and select Software Update. For Windows, go to the Start menu and select Windows Update. Client computer · · Ethernet connection (network adapter) Operating system · · Windows 2000/XP/Vista Mac OS X Tiger or Leopard · · · · Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported by this product, Safari 2.0 and later on Mac platforms supported by this product, Firefox 2.0 and later on supported Windows and Mac platforms) Adobe Flash ActiveX 9 or higher (required for WD DiscoveryTM) Router/switch (Gigabit required to maximize performance) Broadband Internet connection required for remote access using MioNet Local network Wide Area Network Pre-installation Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Place the device in a site that is: · · · · · Near a grounded power outlet Clean and dust free On a stable surface free from vibration Well-ventilated and away from sources of heat Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters. OVERVIEW - 5 WD SHARESPACE USER MANUAL Recording Your WD Product Information In the following table, write the serial number and model number of your new WD product found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support. Serial Number: Model Number: Purchase Date: System and Software Notes: System View 1 2 3 4 Power button LED indicators USB backup button USB port 1 (Auto-backup) 5 6 7 8 9 Power port Reset button Ethernet port USB ports 2 and 3 Kensington® security slot Power Button Important: The device powers on automatically upon initial connection to power, which may take up to three minutes. During this time, do not press the power button. The power button turns the device on or off. To turn on the device, press the power button and hold down until the LED flashes once, then release. The LED remains off (up to 30 seconds) as the device powers up. Holding the button down for four seconds powers off the device. OVERVIEW - 6 WD SHARESPACE USER MANUAL LED Indicators The LED (light-emitting diode) indicators on the device provide information about the status of the system, its hard drives, and network connection. The LEDs on the system indicate the following: Indicator and icon Color State Description Power Green Steady Off Flashing System is powered up (connected to the power supply and turned on) and ready for use. System is not powered on · · · · · System is booting System is restoring to factory default System is configuring RAID on the hard drive(s) System is configuring RAID 0, Span, or RAID 5 on a volume User volume is not available Hard drives Green Random flashing Steady Hard drive is in use · Hard drive is ready for use · Hard drive is installed · Hard drive error · System detects a foreign hard drive with pre-existing data · Hard drive is not present · Hard drive is not properly installed Network link is detected No network connection Transmit or receive activity System identification is active System identification is disabled Critical condition · · · · A USB storage device is connected to the front USB port RAID system is rebuilding Restoring configuration settings System initialize operation in progress Amber Green/ Amber Green/ Amber Ethernet (front) Green Steady Flashing Off On Off Flashing Blue System identification /error Red USB backup Green On Off Flashing Steady Flashing · One flash per second--system is formatting a USB drive · One flash per second (backup)--USB device to WD ShareSpace · Two flashes per second (backup)--WD ShareSpace to USB device · System initialize operation completed · Network is connecting · Link activity Network is connected Network connection is active OVERVIEW - 7 Off Ethernet (rear) Orange Flashing Green Steady Flashing WD SHARESPACE USER MANUAL USB Backup Button The USB backup button allows you to back up data from a USB drive to the device or from the device to a USB drive. The USB backup feature only works on the front USB port (port 1). See "USB Auto Backup Feature" on page 51 for detailed instructions. Component Icon Description USB port 1 Connects to a USB drive. Note: This port has an auto-backup feature that makes it possible to automatically create backups of digital files from a USB drive to the device and viceversa. Connects to a USB drive. Connects the device to a local network. Restores the admin user name and password for the device. Connects the device to an AC adapter and the power outlet. USB ports 2 and 3 Ethernet port Reset button Power port The reset button restores configuration settings such as the machine name, network mode/IP address, and admin password to default factory settings without erasing shared folders and volumes. For more information on how to reset the system, see "Resetting the network storage system" on page 136. For drive security, the device is equipped with a security slot, which supports a standard Kensington security cable. For more information on the Kensington security slot and available products, visit www.kensington.com. OVERVIEW - 8 WD SHARESPACE USER MANUAL 2 WD ShareSpace Basic Setup Step 1: Connect WD ShareSpace to the Network Follow the steps below to connect the network storage system to a small home/office network. 1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the device. 2. Connect the other end of the Ethernet cable directly into a router or network switch port. 3. Connect the end of the adapter into the DC power supply socket located on the back of the device. 4. Plug the AC adapter into a power outlet. The unit powers up automatically after approximately 30 seconds indicated by a steady green LED illuminated on the power button. Important: Wait for the network storage system to finish powering up (approximately three minutes) before configuring the device. To power down the device, press and hold down the power button down for at least four seconds. WD SHARESPACE BASIC SETUP - 9 WD SHARESPACE USER MANUAL Step 2: Access WD ShareSpace on the Network You can easily find your WD ShareSpace on the local area network (LAN) using WD DiscoveryTM. Follow the appropriate procedure below: · · · Windows 2000/XP/Vista on page 10 Macintosh Leopard on page 19 Macintosh Tiger on page 23 Note: The WD Discovery application on the included CD should be installed on every PC connected to the LAN from which you intend to access your WD ShareSpace. Windows 2000/XP/Vista 1. Turn on your computer and wait for the operating system to load. 2. Insert the software-installing CD into the CD or DVD ROM drive. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start and click Computer (Windows Vista) or My Computer (Windows 2000/XP). A new window opens. Locate and right-click the CD/DVD drive. When the menu window opens, click the AutoPlay option. The main CD Installer screen displays. 3. Windows Vista: Click Run setup.exe, then click Allow. 4. Click Accept in the Terms of Agreement screen. WD SHARESPACE BASIC SETUP - 10 WD SHARESPACE USER MANUAL 5. If you have connected the WD ShareSpace properly as shown in the Connect screen, click Next. 6. The Application Installer screen opens, displaying a list of options. Click WD Discovery Tool. Once the WD Discovery Tool installation is complete, it will automatically launch and the WD Discovery icon will display on your desktop. 7. The WD Discovery screen appears. Click WDShareSpace in the Network Drives Found list and click Configure. 8. The login page appears. Continue device setup by following the instructions for "Setting up the Device" on page 62. Macintosh Leopard 1. Turn on your computer and wait for the operating system to load. 2. Open Finder. 3. On the menu bar, click Go > Connect to Server. WD SHARESPACE BASIC SETUP - 11 WD SHARESPACE USER MANUAL 4. Click Browse, and then double-click WDShareSpace. 5. On the login screen, type "admin" in both the Name and Password fields and make sure the Remember this password in my keychain check box is selected. Click Connect. 6. Double-click the Public icon to display the subfolders: Shared Music, Shared Pictures, and Shared Videos. You can now drag and drop files into the shared folders using Finder. 7. To make the shared drive icon permanent on your desktop, create an alias: Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is checked. WD SHARESPACE BASIC SETUP - 12 WD SHARESPACE USER MANUAL (a) Double-click the item you wish to alias (e.g., the Public share icon), and click one of the subfolders. (b) Click File>Make Alias. The Public share icon displays on your desktop. Macintosh Tiger 1. Turn on your computer and wait for the operating system to load. 2. On the menu bar, click Go>Connect to Server. 3. Click Browse and double-click the WD ShareSpace. 4. On the Connect to Server screen, click Connect. 5. Type "admin" in both the Name and Password fields and select the Remember this password in my keychain checkbox. Click OK. WD SHARESPACE BASIC SETUP - 13 WD SHARESPACE USER MANUAL 6. Double-click WDShareSpace. 7. In the left pane, under Shared, double-click Public to display the Public subfolders (Shared Music, Shared Pictures, and Shared Videos). You can now drag and drop files into the shared folders using Finder. 8. The share appears as a shared drive icon on the desktop depending on your preferences. To make the shared drive icon permanent on your desktop, create an alias: Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is checked. (a) Click the item you want to alias (for example, Public). (b) While holding down the Ctrl or Cmd key and the Option key simultaneously, drag the item to where you want the alias to appear. The alias displays at the new location. WD SHARESPACE BASIC SETUP - 14 WD SHARESPACE USER MANUAL Congratulations! Your WD ShareSpace is now ready for use and is accessible as a drive letter in My Computer (Windows) or a shared drive icon on the desktop (Macintosh). You can now drag and drop files into your WD ShareSpace and move files from your WD ShareSpace to any computer in your network that has been set up according to the instructions above. This user manual contains information and instructions for all other basic and advanced WD ShareSpace device management functions, including: · · · · · · Backing up your computer (see "How to Back Up Computers on a Network" on page 17) Accessing WD ShareSpace from a remote computer (see "MioNet Remote Access" on page 38) Playing and streaming media (see "How to Play/Stream Video, Music & Photos" on page 42) Using iTunes service (see "Using iTunes with WD ShareSpace" on page 49) Connecting a USB drive for additional storage and file exchange (see "External USB Drive Sharing & Backup" on page 51.) Configuring the WD ShareSpace device and network settings, set e-mail or window alerts, change the administrator password, perform firmware upgrades, restore system to factory defaults, configure RAID, manage file share preferences, set the backup destination folder, set disk quotas, set a share folder for users, add, modify, and delete users and groups, and change all user and group permissions (read/write, read only, no access) to shares/folders and USB storage devices (see "Network Storage Manager: Basics" on page 60 and "Network Storage Manager: Advanced" on page 78). WD SHARESPACE BASIC SETUP - 15 WD SHARESPACE USER MANUAL WD ShareSpace File Storage You can access and store content on WD ShareSpace via network shares. Shares are folders that can be used to organize and store files on your WD ShareSpace network storage system. Shares can be shared with everyone (public) or with selected users on your network (private). The device comes preconfigured with three shares: · Public--created automatically after initial setup · · · Shared Music - folder for storing music files you want to share with other users. Shared Pictures - folder for storing image files you want to share with other users. Shared Videos - for storing video files you want to share with other users. Important: Do not change or delete these default share folders. Disruption of file sharing could result. These are the default folders for the Media Server (Twonky Media) and iTunes Service. For more information on how to use Twonky media, see "How to Play/Stream Video, Music & Photos" on page 42. For more information on how to use the iTunes service, see "Using iTunes with WD ShareSpace" on page 49. · · Download--for saving files using Downloader (see "Scheduled Downloads" on page 127). Configuration--this is a read-only share containing only a Help file and the login page. It is not meant for sharing or storing data and should not be modified. WD SHARESPACE BASIC SETUP - 16 WD SHARESPACE USER MANUAL 3 How to Back Up Computers on a Network WD Anywhere Backup WD Anywhere Backup software allows you to set up continuous backup of computers in your network. WD ShareSpace comes with three licenses for WD Anywhere Backup, each one enabling you to activate the software on five computers. Select the files you want to back up, and then set the WD ShareSpace and forget it; every time you save a change it's automatically backed up. Installing WD Anywhere Backup Important: You must have your WD ShareSpace connected to your local area network and powered on before you install WD Anywhere Backup software. This will ensure that the WD Anywhere Backup recognizes your WD ShareSpace and will install as the full software version instead of the 30 Day trial version. Windows 1. Turn on your computer and wait for the operating system to load. 2. Insert the software CD into the CD-ROM drive. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start and then Computer (Windows Vista) or My Computer (Windows XP). Double-click Setup.exe in the root directory of the CD. 3. Windows Vista: Click Run setup.exe and then click Allow. 4. Click Accept in the Terms of Agreement screen. 5. If you have connected the device properly as shown in the Connect screen, click Next. 6. Click WD Anywhere Backup. Note: It may take a minute or two for the next screen to display. 7. Select your preferred language from the list and click OK. HOW TO BACK UP COMPUTERS ON A NETWORK - 17 WD SHARESPACE USER MANUAL 8. Close all other open applications, and then click Next to continue. 9. If you accept the terms of the agreement, click I Agree to continue. 10. After WD Anywhere Backup has finished installing, click Finish to begin using WD Anywhere Backup. HOW TO BACK UP COMPUTERS ON A NETWORK - 18 WD SHARESPACE USER MANUAL The WD Anywhere Backup Configuration screen displays. Continue with "OneClick Backup" on page 28. Note: The WD Anywhere Backup icon now displays on your desktop, and WD Anywhere Backup is listed in Program Files. Macintosh Leopard 1. Turn on your computer and wait for the operating system to load. 2. Click the WD ShareSpace icon on the desktop. HOW TO BACK UP COMPUTERS ON A NETWORK - 19 WD SHARESPACE USER MANUAL 3. Double-click the WD Mac Tools icon. 4. Double-click WD_Anywhere_Backup.dmg. 5. On the WD Anywhere Backup screen, click the WD Anywhere Backup icon. 6. On the verification dialog box, click Continue. HOW TO BACK UP COMPUTERS ON A NETWORK - 20 WD SHARESPACE USER MANUAL 7. On the first screen of the Install WD Anywhere Backup wizard, click Continue. 8. On the Software License Agreement screen, click Continue. 9. To accept the software license agreement, click Agree. 10. To install the software, click Install. HOW TO BACK UP COMPUTERS ON A NETWORK - 21 WD SHARESPACE USER MANUAL 11. Enter "admin" in the Name and Password fields. 12. When a screen verifying successful installation appears, click Close. 13. Now you can begin backing up your data. Click Restore and continue with "One-Click Backup" on page 28. HOW TO BACK UP COMPUTERS ON A NETWORK - 22 WD SHARESPACE USER MANUAL Macintosh Tiger 1. Turn on your computer and wait for the operating system to load. 2. Double-click the WD ShareSpace icon. 3. Double-click the WD Mac Tools icon. HOW TO BACK UP COMPUTERS ON A NETWORK - 23 WD SHARESPACE USER MANUAL 4. Double-click the WD Anywhere icon. 5. Click the WD Anywhere Backup icon. 6. Click Continue. HOW TO BACK UP COMPUTERS ON A NETWORK - 24 WD SHARESPACE USER MANUAL 7. On the Install WD Anywhere Backup screen, click Continue. 8. Review the software license agreement, and click Continue. 9. To accept the software license agreement, click Agree. HOW TO BACK UP COMPUTERS ON A NETWORK - 25 WD SHARESPACE USER MANUAL 10. Click Upgrade to install WD Anywhere Backup. 11. On the Authenticate screen, enter "admin" in both the Name and Password fields. Click OK. 12. When the software has been installed successfully, click Close. HOW TO BACK UP COMPUTERS ON A NETWORK - 26 WD SHARESPACE USER MANUAL 13. You can now create plans for backing up your data. Click Restore and continue with "One-Click Backup" on page 28. HOW TO BACK UP COMPUTERS ON A NETWORK - 27 WD SHARESPACE USER MANUAL Configuring WD Anywhere Backup One-Click Backup WD Anywhere Backup allows you to back up all your important data, such as documents, photos, music and videos on your computer's hard drive with the click of a button. This feature backs up your data to the network storage system so you can restore your data in the event that your computer's hard drive crashes. Note: The backup does not include application files such as MS Word or Adobe Acrobat, temporary and log files, virtual hard disk files, or files in the system folders. When you first install WD Anywhere Backup, the WD Anywhere Backup Configuration screen displays. Note: The screen below only appears when you have WD ShareSpace attached to your computer's local area network. 1. You have two options: · To start an automatic and complete backup of your computer's hard drive, click Back Up All of My Files. Continue with step 2. · To customize the backup, click the Customize My Backup link. The Welcome screen displays. Continue with step 3 in "How to Create a Customized Backup Plan" on page 31. HOW TO BACK UP COMPUTERS ON A NETWORK - 28 WD SHARESPACE USER MANUAL 2. A message displays a list of files that will not be backed up. For information on backing up those files, see "How to Create a Customized Backup Plan" on page 31. Click OK. 3. A message explains that initial backup will use moderate resources on your computer. To pause the backup, click Pause until System Idle. To keep the backup running in the background, click Continue. Note: If you do not want these messages to display in the future, click Do not show Configuration Wizard at startup. 4. A registration screen displays. If desired, enter the registration information. Click Continue. HOW TO BACK UP COMPUTERS ON A NETWORK - 29 WD SHARESPACE USER MANUAL The WD Anywhere Backup screen displays the progress of the backup. When the backup has finished, a backup complete message displays. 5. To create another backup, click Create. HOW TO BACK UP COMPUTERS ON A NETWORK - 30 WD SHARESPACE USER MANUAL How to Create a Customized Backup Plan Creating and customizing a backup plan allows you to automatically safeguard against data loss. 1. If WD Anywhere Backup is not already running, click the WD Anywhere Backup icon on the desktop. 2. Click Create. (If the screen shows no backup plans, none have been created.) 3. The welcome screen for customizing your backup displays. Click Next. HOW TO BACK UP COMPUTERS ON A NETWORK - 31 WD SHARESPACE USER MANUAL 4. Click Network Places and locate your WD ShareSpace on your local area network. Click Next. 5. Click All Items from SmartPicks. HOW TO BACK UP COMPUTERS ON A NETWORK - 32 WD SHARESPACE USER MANUAL 6. The SmartPicks screen displays, listing common file types that you can back up. Select each file type you want to back up. When finished, click Next. 7. Name your backup plan and click Next. You can create additional backup plans by repeating the steps above. HOW TO BACK UP COMPUTERS ON A NETWORK - 33 WD SHARESPACE USER MANUAL 8. A confirmation screen displays. Click Done. 9. A message explains that initial backup will use moderate resources on your computer. To pause the backup, click Pause until System Idle. 10. To keep the backup running in the background, click Continue. The WD Anywhere Backup screen displays the progress of the backup. HOW TO BACK UP COMPUTERS ON A NETWORK - 34 WD SHARESPACE USER MANUAL When the backup finishes, the Backup Complete screen displays. Or, close the screen and click the WD Anywhere Backup icon and select Show backup status. As files are backed up, a small notification window appears. HOW TO BACK UP COMPUTERS ON A NETWORK - 35 WD SHARESPACE USER MANUAL Editing a Plan Click the menu icon to add or remove files to and from backup plans, keep multiple revisions of files on hand for recall, and remove entire plans. Restoring a Backup Plan You can restore a backup plan in the event that you have accidentally deleted a file, want to compare file versions, or have lost all data due to a hard drive crash on your computer. 1. Click View and Restore. 2. Click a backup plan in the Select a Plan list, or to search for a backup plan, enter the name in the Search by File Name field and click Search. 3. Click the box(es) next to the folders or files you want to restore. 4. Select a location to restore your files from the Restore Files to list. HOW TO BACK UP COMPUTERS ON A NETWORK - 36 WD SHARESPACE USER MANUAL 5. Click Restore. HOW TO BACK UP COMPUTERS ON A NETWORK - 37 WD SHARESPACE USER MANUAL 4 MioNet Remote Access Overview Access your photos, music, documents, and videos from anywhere, anytime using MioNet secure remote access services from WD. MioNet makes remote file access and sharing seamless, simple and very secure. Just follow the steps to register your WD ShareSpace into your secure MioNet account. Then you can access your content from any web browser in the world with your unique username and password. MioNet also enables you to share a folder of pictures on your WD ShareSpace with friends (no upload required) or a folder of documents with your business colleagues. Invitees can view the content you share with them, but nothing else. Remote Access Setup WD ShareSpace comes with MioNet enabled by default. The Remote Access menu in Network Storage Manager allows you to further control the MioNet service on the storage device. See "Remote Access" on page 76 for further details. Note: A mouse-over of the registration status shows the MioNet account name if the device is registered. To register with MioNet, go to: http://www.mionet.com/wdsharespace. Windows 1. Turn on your computer and wait for the operating system to load. 2. Insert the software WD ShareSpace CD into the CD-ROM drive. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start and then Computer (Windows Vista) or My Computer (Windows XP). Double-click Setup.exe in the root directory of the CD. 3. Windows Vista: Click Run setup.exe and then click Allow. 4. Click Accept in the Terms of Agreement screen. 5. If you have connected the device properly as shown in the Connect screen, click Next. MIONET REMOTE ACCESS - 38 WD SHARESPACE USER MANUAL 6. Click MioNet Services. The MioNet home screen displays. 7. Click Create Account (upper right). 8. Complete the registration form and click Submit to create an account. MIONET REMOTE ACCESS - 39 WD SHARESPACE USER MANUAL 9. When MioNet finds the WD ShareSpace you are registering, enter a name for the device and click OK. A confirmation message displays. Click OK. 10. MioNet displays a list of the public folders stored on your WD ShareSpace, with the exception of the shares created on MioNet. Note: MioNet names are independent of names assigned using Network Storage Manager. Using MioNet Following are guidelines for using MioNet: 1. Go to www.mionet.com/web from most PCs or Macs in the world to securely access your files. 2. Enter the MioNet username and password you created. Your WD ShareSpace folders display in the My Resources tab of MioNet, as they did when you set up your account. MIONET REMOTE ACCESS - 40 WD SHARESPACE USER MANUAL 3. Select a folder to see a list of all the sub-folders and files. You can now use your browser to access your entire collection of music, photos, movies, and documents. 4. Double-click any file to open it locally. Depending on the operating system, you may be able to drag and drop files from your WD ShareSpace to the remote computer and vice versa. MIONET REMOTE ACCESS - 41 WD SHARESPACE USER MANUAL 5 How to Play/Stream Video, Music & Photos Media Server Overview WD ShareSpace is designed to serve as your home's central media hub. It enables you to stream photos, music, and videos to your home entertainment center and/or other PCs on your home network. The Twonky Media server application searches for the media in the three shared folders (Videos, Photos, and Music) stored on the WD ShareSpace connected to your home network. The server is pre-set, so you can just transfer your multimedia content to the respective shared folders on your WD ShareSpace (described on the next page), and you are ready to stream and view content on your home entertainment center, game consoles (for example, Xbox 360, Playstation 3, or DLNA 1.5 Digital Media Adapters). Visit www.twonkymedia.com for further information on Twonky Media. Media Types Supported Shared Music Shared Videos Shared Pictures Audio files Video files Image Files MP3 WMA WAV LPCM OGG vorbis FLAC M4A M4B MP4 3GP AAC MP2 AC3 MPA MP1 AIF MPEG1 MPEG2 MPEG4 AVI / DivX WMV VOB 3GP VDR ASF MPE, DVR-MS Xvid M1V M4V JPEG PNG TIF BMP Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 42 WD SHARESPACE USER MANUAL Media Storage You can access and store media content on WD ShareSpace via network shares. Shares are folders that can be used to organize and store files on your WD ShareSpace network storage system. Shares can be shared with everyone (public) or with selected users on your network (private). The device comes pre-configured with the Public network share, which contains the following folders for media storage: · · · Shared Music - folder for storing music files you want to share with other users Shared Pictures - folder for storing image files you want to share with other users Shared Videos - for storing video files you want to share with other users Important: Do not change or delete these default share folders. Disruption of file sharing could result. These are the default folders for the Media Server (Twonky Media) and iTunes Service. For more information on how to use Twonky media, see "Media Server" on page 114. For more information on how to use the iTunes service, see "iTunes" on page 115. How and where to add media content to the shared folders 1. Open the Internet Explorer. 2. Copy your music files to the Shared Music folder, which is under the Public folder on WD ShareSpace. 3. Follow the same process to place your videos and pictures into their respective Shared Pictures and Shared Video folders. Important: Make sure to sort and add your media content to the corresponding shared folders. (e.g., music files must go into the Shared Music folders). If you do not do this, your content will not display correctly through your digital media adapter. HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 43 WD SHARESPACE USER MANUAL Media Devices Now that you have copied your files to their corresponding folders, you can use a variety of media devices to stream media. The following types are discussed in this section: · · · · · · · · Windows Media Player 11 (Windows Vista) on page 44. Xbox 360 on page 46. Xbox 360 - New User Interface on page 47. Playstation 3 on page 47. Digital Picture Frames on page 47. Network Music Player on page 48. Digital Media Adapters on page 48. DLNA Devices on page page 48. Windows Media Player 11 (Windows Vista) How to stream media using Windows Media Player 11 Library 1. Click Control Panel > Network and Sharing Center. 2. Click Customize. HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 44 WD SHARESPACE USER MANUAL 3. Click Private, and then click Next. 4. Launch Windows Media Player (Start > All Programs > Windows Media Player) 5. Click Library > Media Sharing. HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 45