User manual WESTINGHOUSE LTV-19W3

19" Widescreen LCD TV Model LTV-19w3 Table of Contents IMPORTANT PRODUCT SAFETY INSTRUCTIONS ..................................................................................... 2 Antenna Installation Safety .................................................................................................................................. 4 Cleaning the LCD TV .......................................................................................................................................... 4 Safety Guidelines ................................................................................................................................................. 5 FCC Compliance Statement................................................................................................................................. 5 INSTALLATION .................................................................................................................................................... 6 1. 2. 3. 4. 5. 6. Insert Remote Control Batteries .................................................................................................................. 6 Attach Base Stand to LCD TV .................................................................................................................... 7 Connect Antenna, Cable, Video, S-Video, YPbPr, DVI, and/or VGA Cables............................................ 8 Connect Power Cable.................................................................................................................................. 9 Turn Power On............................................................................................................................................ 9 Programming TV Channels....................................................................................................................... 10 CONTROLS & CONNECTIONS........................................................................................................................11 Front View of the Product.................................................................................................................................. 11 Remote Control .................................................................................................................................................. 12 The Remote Control should be used within 3 meters of the LCD TV............................................................... 12 OSD FUNCTIONS ............................................................................................................................................... 13 TV OSD Menu ................................................................................................................................................... 13 Image Menu ................................................................................................................................................... 13 Audio Menu ................................................................................................................................................... 14 Color Menu.................................................................................................................................................... 14 TV Menu........................................................................................................................................................ 15 Miscellaneous Menu ...................................................................................................................................... 15 V-Chip and Parental Control Menu ............................................................................................................... 16 Rating Menus................................................................................................................................................. 17 Video OSD Menu............................................................................................................................................... 17 PC OSD Menu ................................................................................................................................................... 18 Image Menu ................................................................................................................................................... 18 Audio Menu ................................................................................................................................................... 19 Color Temp Menu .......................................................................................................................................... 19 Miscellaneous Menu ...................................................................................................................................... 20 INFO Menu.................................................................................................................................................... 20 PC DVI OSD Menu ........................................................................................................................................... 21 PIP function Menu ............................................................................................................................................. 21 Auto Adjustment ................................................................................................................................................ 21 Input Source not found or Out of Range ............................................................................................................ 21 APPENDIX ........................................................................................................................................................... 22 Specifications ..................................................................................................................................................... 22 Troubleshooting ................................................................................................................................................. 23 No power ....................................................................................................................................................... 23 Power is ON but no screen image.................................................................................................................. 23 Wrong or abnormal colors ............................................................................................................................. 23 Snow appears on screen................................................................................................................................. 24 No sound........................................................................................................................................................ 24 Remote control does not work ....................................................................................................................... 24 Remote control code not found in "universal" remote .................................................................................. 24 How do I find more help? .............................................................................................................................. 24 1 IMPORTANT PRODUCT SAFETY INSTRUCTIONS Read carefully and follow all warnings and instructions in this User's Manual and those marked on the product before you operate your television. Failure to follow warnings can result in personal injury or damage to product. Keep this User's Manual in a convenient location for future reference. Proper Positioning of Television Always handle your LCD television with care. Avoid touching the LCD screen. Skin oils are difficult to remove. Always position your LCD television on a stable and level surface. Unstable surfaces can cause your LCD to topple and fall, resulting in possible damage or injury. Avoid exposing the LCD display to direct sunlight or high temperatures, which can damage or shorten its useful life. Do not place near heat sources such as radiators, heat registers, or other appliances that generate heat. Avoid exposing the LCD display to rain, water, moisture or high humidity. Do not place your LCD near basins or sinks where it may come in contact with water. Orient your LCD display away from direct sunlight to reduce glare. Never place heavy or sharp objects on the LCD display, video cable, or power cord. Overloading Outlets Do not overload electrical power sources when installing television. Overloading wall outlets, circuits, or extension cords can result in overheating, fire, or electric shock. Use only grounded or polarized outlets. Power Cord Protection Minimize wear on power supply cords. Power supply cords should be routed away from foot traffic and contact with other objects. Do not route power cord under rugs or carpeting. The cord should never be severely bent, pinched, or twisted. Periodically inspect power cords for wear or damage, particularly near plug and the point where it exits from the product. Unplug cord and discontinue use if damage is discovered. Ventilation Slots and openings on the cabinet are provided for ventilation purposes. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. Keep the LCD TV a minimum of four (4) inches away from any wall to assure sufficient airflow and ventilation. Increased temperatures may cause fire or device failure. 2 To assure proper ventilation, do not block the openings by placing the LCD TV on a bed, sofa, rug or other similar surface. Do not place it in a built-in installation, such as a bookcase or an enclosed rack, unless proper ventilation is provided. Other Notices and Precautions Caution: Never remove the rear cover. There are no user serviceable parts inside. Your LCD TV contains high-voltage parts. You may be seriously injured if you touch them. Do not attempt repairs yourself. Your warranty does not cover repairs or attempted repairs by anyone not authorized by Westinghouse Digital. Refer all servicing and repairs to qualified service personnel. If smoke, abnormal noise, or strange odor is present, immediately unplug the power cord. Contact a qualified service technician If your LCD TV will not be used for extended periods of time, unplug the power cord and remove the batteries from the remote control. 3 Antenna Installation Safety Outdoor Antenna Grounding If an outside antenna or cable system is connected to the LCD TV, be sure the antenna or cable system is grounded so as to prevent voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANS/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning For added protection for the LCD TV during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges. Do not disconnect the antenna or the power cord during a heavy storm ­ lightning may strike while you are holding the cable cord, causing serious injury. Turn off your LCD display and wait for the weather to improve. Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal. Cleaning the LCD TV · · MAKE SURE THE LCD TV IS TURNED OFF NEVER SPRAY OR POUR LIQUID DIRECTLY ONTO THE SCREEN OR CASE To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. 2. If it still is not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the case: 1. Use a soft, dry cloth. 2. If it still is not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface. Disclaimer Westinghouse Digital does not recommend the use of any ammonia or alcohol-based cleaners on the LCD TV screen or case. Some chemical cleaners have been reported to damage the screen and/or LCD display case. Westinghouse Digital will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. 4 Safety Guidelines Warning: This device must be operated with the original power supply, part number: CAUTION: The socket-outlet should be installed near the equipment and should be easily accessible. CAUTION: Use a power cable that is properly grounded. Always use the appropriate AC cord that is certified for the individual country. Some examples are listed below: USA..................UL Switzerland......SEV Canada.............CSA Britain ..............BASE/BS Germany..........VDE Japan ...............Electric Appliance Control Act IMPORTANT NOTICE CONCERNING POWER CORD SELECTION The power cord set for this unit has been enclosed and has been selected according to the country of destination and must be used to prevent electric shock. Use the following guidelines if it is necessary to replace the original cord set, or if the cord set is not enclosed. The female receptacle of the cord set must meet IEC-60320 requirements and may look like (Figure A1 below): Figure A1 Figure A2 For the United States and Canada In the United States and Canada the male plug is a NEMA5-15 style (Figure A2), UL Listed, and CSA Labeled. For units that are mounted on a desk or table, type SVT or SJT cord sets may be used. For units that sit on the floor, only SJT type cord sets may be used. The cord set must be selected according to the current rating for your unit. Please consult the table below for the selection criteria for power cords used in the United States and Canada. Cord Type SJT Size of Conductors in Cord Maximum Current Rating of Unit 18 AWG 16 AWG 14 AWG 18 AWG 17 AWG 10 Amps 12 Amps 12 Amps 10 Amps 12 Amps SVT FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and may cause harmful interference to radio communications if not installed and used in accordance with the instructions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Warning To assure continued FCC compliance, the user must use a grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores. If a BNC cable is going to be used, use only a shielded BNC (5) cable. Also, any unauthorized changes or modifications not expressly approved by Westinghouse Digital will void the user's authority to operate this device. 5 Installation Congratulations on your purchase of a Westinghouse 19" wide screen LCD TV. Sleek and practical, this lightweight LCD TV delivers a crisp, vibrant picture and doubles as a superb WSXGA+ computer monitor --making it a practical solution for tight spaces in the office, bedroom, or kitchen. Watch television, play video games, e-mail, or surf the Internet. Package Contents Your LCD TV package includes: · · · · 19" widescreen LCD TV Attachable Base Stand Remote Control (2 AAA batteries are included) Cables o DC Power Adapter Supply o AC Power Adapter Cord o VGA (HD15) Male ­ Male Cable o 3.5 mm Male ­ Male Stereo Audio Cable Literature o Quick Connect Guide o User's Manual o Warranty Card · Important Save the original box and all packing material for future shipping needs. 1. Insert Remote Control Batteries · · · Remove the battery cover. Insert the batteries, paying careful attention to match the corresponding (+) and ( ) markings on the battery compartment. Re-attach the battery cover. CAUTION · Only use the specified AAA batteries. · Do not mix new and old batteries. This may result in cracking or leakage, which may pose a fire risk or lead to personal injury. · Insert batteries according to (+) and ( ) markings. Inserting the batteries incorrectly may result in cracking or leakage, which may pose a fire risk or lead to personal injury. · Dispose of the battery in accordance with local laws and regulations. · Keep the battery away from children and pets. · When the remote control will not be used for an extended period, remove the batteries. 6 2. Attach Base Stand to LCD TV Attach the base stand to the LCD TV stand neck. into place. Align the holes and tabs, press and snap 7 3. Connect Antenna, Cable, Video, S-Video, YPbPr, DVI, and/or VGA Cables Connect video and audio cables from compatible devices to the back panel of the LCD TV. Line Out Video Audio L/R S-Video RF Audio R/L YPbPr DVI VGA (D-SUB) 8 4. Connect Power Cable Connect the DC power adapter cord to the LCD TV and then connect the female AC power cord to the adapter. Plug the AC power cord into a properly grounded AC outlet. 5. Turn Power On Press the power button on the right side of the LCD TV or on the remote control. The LED light will turn blue if signal input is detected, orange if no signal is detected. Power Button Power Button 9 6. Programming TV Channels 1. Select TV as the input using the Source button on the remote. 2. Press the Menu button to display the OSD Display Menu. 3. Use the CH / arrow keys to highlight the TV Menu. 4. Using the Vol arrow keys select the TV sub-menu. Use the to highlight the CH Auto Scan function. Press Vol arrow key and Channel Auto Scan will be performed. 5. Once the CH Auto Scan is complete, switch channels by using the CH / arrow keys on the remote. 6. To Add/Erase channels use the CH Edit function. Use the , or the selected channel to highlight the to add or erase 10 Controls & Connections This section describes the side panel controls, and remote control in more detail. Front View of the Product Use the buttons on the right side panel control to display and adjust the On Screen Display (OSD). The OSD controls are explained at the bottom of the page and are defined in the "OSD Functions" section. 1 2 3 4 5 IR Receiver Speaker Control keys are shown in detail to right 6 Button 1 2 3 Mode CH+ TV Source Channel up Channel down Volume down OSD Menu Navigate up Navigate down Decrease value CHVolVol+ 4 Volume up Increase value 5 Press and hold for 2sec. to Menu/Source access menu. Press and release to change source Power TV ON or OFF Enter/Exit Menu 6 TV ON or OFF 11 Remote Control The Remote Control should be used within 3 meters of the LCD TV. 1. Mute Switch the sound between on & off 2. MTS(Multi-channel TV Sound) Stereo and Mono selection 3. Sleep 1 Use to shut off TV after a period of time 2 4. Power Switch the power between on & off 5 5. Display Display the channel information 6 6. PIP Available in D-Sub/DVI/YPbPr Modes, used 7 to turn PIP picture on & off and select PIP picture size 8 7. PIP Menu Used to navigate through the PIP OSD 10 menu and control audio swap 8. Return Recall the previous channel 11 9. CHANNEL NUMBER KEY 0-9, 100 Direct channel selection by number 10. V-Chip Set Parental and Movie Rating 15 Block/UnBlock features. Navigation through OSD menus. Pin Code is also set here. 11. CH / Channel Up/Down adjustment; also available on key controls and OSD menu 12. Source Push to select input source. 13. MENU Press to enter OSD Menus 14. Vol / Volume Up/Down adjustment; also available on key controls and OSD menu control. If OSD menu is displayed, Step Down into OSD Menus 15. CC Set Closed Caption and Text modes toggle through OFF, CC1, CC2, CC3 etc. 16. Scaling Push to select picture aspect ratio.(Normal/Zoom/Full) 17. Exit Exits OSD menu. 3 4 9 12 13 14 16 17 12 OSD Functions This section describes each on-screen display (OSD) command. There are different OSD menus depending on whether you are in TV, Video (AV/S-Video/YPbPr) or PC (D-Sub/DVI) mode. All the function settings for your LCD TV are controlled either via the remote control or using the control keys located on the right of the front panel of the LCD TV. To display the OSD main menu, press and hold the Menu button on the control keys or the MENU key on the remote control. Use the / arrow keys to navigate within the menu. The / arrow keys are used to change the values of the functions that are selected in the OSD menu. The EXIT key on the remote control or Menu button on the control keys allows you to exit out of the OSD menus and functions. Enter OSD Menus by pressing MENU key TV OSD Menu Image Menu In the Image Menu use the Vol to select image sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Brightness Contrast Sharpness Color Hue DLC Back Light Explanation Brightness adjustment Contrast adjustment Video Sharpness adjustment Color Levels adjustment Video Hue adjustment Turn Dynamic Luminance Control On or Off Backlight from 0-100 adjustment 13 Audio Menu In the Audio Menu use the Vol to select Audio sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Volume Mute Treble Bass Balance MTS Explanation Volume adjustment Turn Audio Off and On Treble adjustment Bass adjustment Left to Right Audio adjustment Multi-channel Television Sound, select SAP, MONO, or STEREO Color Menu In the Color Menu use the Vol to select Color sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Red Green Blue Red level adjustment Green level adjustment Blue level adjustment Explanation 14 TV Menu In the TV Menu use the Vol to select TV sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Tuner System CH. Auto Scan CH. Fine Tune Blue Screen CH. No CH. Edit C.C. C.C. Background Explanation Select between STD, HRC, IRC, Air Start to scan channel after pressing right or left key, and stop scan if any key is pressed. Tune channel from 0-100 Toggle between video blanking to blue between channel changes ­ default is No Current channel Select the channel to Edit using / arrow keys Closed Caption Display Turn C.C. background off or on Miscellaneous Menu In the Misc Menu use the Vol to select Misc sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. 15 Function Name Language OSD Transparency OSD Time-out OSD Position Reset Sleep Power LED Aspect Ratio Explanation English, Chinese, François, Español Set OSD transparency level Set the time to turn off the OSD automatically OSD horizontal/vertical position adjustment Restore factory default settings Set the Sleep timer for 30, 45, 60, 90, or 120 minutes Turn the LED light OFF or ON Set the display to Full, Normal, or Zoom V-Chip and Parental Control Menu To access the PARENTAL CONTROL menu press the V-Chip button located on the remote control. Enter the Pin Code (default is 0000). To change the Pin Code, enter new Password and confirm new Password is set. 16 Rating Menus Press the V-Chip button on the remote control to access the Parental Control Menu. Enter the PIN code. Use the to highlight the Movie (MPAA) or TV (TVPG) menu. Use the to select the sub-menu. Use the / to highlight the Movie/TV Rating to be blocked or un-blocked. Press the MENU button to set and press EXIT to exit the V-chip menu. Function Name MOVIE RATING G: PG: PG 13: R: NC 17: X: TV RATING Y: Y7: G: PG: 14: MA: Explanation General audience Parental Guidance suggested Parents strongly cautioned Restricted No one 17 and under admitted Adult audience only <<< AGE >>> All Children Directed to Older Children General Audience Parental Guidance Suggested Parents Strongly Cautioned Mature Audience Only Video OSD Menu Video (AV/S-Video/YPbPr) OSD Menu has the same OSD features as the TV OSD except for the TV sub-menu functions. 17 PC OSD Menu Image Menu In the Image Menu use the Vol to select image sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu.. Function Name Brightness Contrast Sharpness Clock Phase H-POSITION V-POSITION Auto-Config Explanation Brightness adjustment. Default value is 100. Contrast adjustment. Default value is 50. Adjust picture sharpness from 1 ­ 5. Default value is 2. Adjust the Clock timing. Default value is 50. Adjust the Video Hue level. Default value is 55. Adjust OSD on horizontal position. Default value is 50. Adjust OSD on vertical position. Default value is 50. Adjust automatically the picture and synch the LCD TV monitor 18 Audio Menu In the Audio Menu use the Vol to select Audio sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Volume Mute Treble Bass Balance MTS Explanation Volume adjustment Turn Audio Off and On Treble adjustment Bass adjustment Left to Right Audio adjustment Multi-channel Television Sound, select SAP, MONO, or STEREO Color Temp Menu In the Color Temp Menu use the Vol highlight function then use the Vol / are selected in the OSD menu to select Color Temp sub-menu. Use CH / to arrow keys to change the values of the functions that Function Name Red Green Blue Red Temp adjustment Green Temp adjustment Blue Temp adjustment Explanation 19 Miscellaneous Menu In the Misc Menu use the Vol to select Misc sub-menu. Use CH / to highlight function then use the Vol / arrow keys to change the values of the functions that are selected in the OSD menu. Function Name Language OSD Transparency OSD Time-out OSD Position Reset Auto Setting PIP Menu Power LED Explanation English, Chinese, François, Español Set OSD transparency level Set the time to turn off the OSD automatically OSD horizontal/vertical position adjustment Restore factory default settings Automatically configure TV with PC Access PIP Menu Turn the LED light OFF or ON INFO Menu Display system information. 20 PC DVI OSD Menu PC OSD Menu for DVI Source has the same features as PC D-Sub except, only Brightness, Contrast, and Sharpness can be adjusted in the Image sub-Menu. PIP function Menu Picture In Picture (PIP) is available in D-Sub mode only. When pressing the PIP Menu button on the remote control the following menu appears. Pressing the PIP button again will toggle the PIP function on/off. Use either the Menu key or the / arrow keys to navigate within the menus. The Exit button on the remote control will allow you to back out of the OSD menus. Auto Adjustment Pressing the EXIT button on the remote control while in analog PC (D-sub) mode will automatically adjust the picture and synch the LCD TV monitor. Input Source not found or Out of Range If there is no source connected to the Input selected. TV, AV1, AV2(S-Video), AV-3 (YPbPr ­ Component) or Analog. The following will be displayed: 21 If in Analog mode and the Display settings are not compatible with or are out of range of the LCD TV/Monitor the following will be displayed: Appendix Specifications Preliminary Product Specification Panel Size/Type Native/Optimum Resolution Aspect Ratio Response Time Contrast Ratio Maximum Brightness Viewing Angle Display Colors Active Display Area PC Compatibility Video Compatibility (Video, S-Video) Tuner Compatibility 19" wide screen Color TFT LCD. Anti-static and hard coated. 1440x900 16:10 20ms 600:1 350 cd/m² Horizontal: 170° Vertical: 170° 16.2 million colors 408.24 mm(H) x 255.15 mm(V); 19-inch wide diagonal VGA, SVGA, XGA, SXGA, WSXGA+ 1440 x 900, 60Hz (preferred timing) NTSC, PAL, 480p, 1080i, 720p NTSC, Air, CATV(STD/HRC/IRC) 22 Video Features Progressive scan Motion adaptive 3D de-interlacing 3D noise reduction Inverse 3:2 pull down Aspect Ratio Adjustment (Normal/Full/Zoom) Dynamic Luminance Control (DLC) Function Video Enhancement (Brightness/Contrast/Sharpness/Saturation/Hue) Picture-in-Picture in D-Sub/DVI/YPbPr mode Audio Features Built in audio amplifier and speakers; 3.5 watts x 2 channels Mute Multi-channel television sound (MTS) Closed caption V-Chip Sleep timer Rear: Input 1: Input 2: Input 3: Input 4: Input 5: 1 Tuner antenna input 1 Video, 1 S-Video, left and right stereo audio 1 Y/Pb/Pr, left and right stereo audio 1 DVI, left and right stereo audio 1 D-Sub, left and right stereo audio Other Features Input Connectors Output Connectors Remote Control Unit Accessory/Cables Base Stand Wall/Arm Mount Dimensions (w x h x d) inches Rear: 1x 1/8" Mini-jack for Stereo audio line out Infrared remote control Infrared remote control Power cord 2° down, 5° up tilting stand Directly wall mountable or VESA 75mm hole pattern Unit with base Unit without base Carton Unit Weight Gross shipping weight : : : : : 18.6 x 15 x 8.3 18.6 x 15 x 3.75 21.18 x 18.5 x 6.38 11.1 lbs ? Kg Weight AC Power Input Range Regulatory Approvals Lamp Life Time 100~240VAC, 50/60Hz, 1.8 amps, universal FCC-B, UL, CSA (CUL), Energy Star® 40,000 hours Operating Temperature Storage Temperature Operating Humidity Storage Humidity Operating Altitude Storage Altitude : 5°C to 35°C : -20°C to 55°C : 20 to 80% (no condensation) : 20 to 85% (no condensation) : 3,000 m : 12,000 m Environmental Conditions Troubleshooting No power · · · Make sure DC cord is plugged into the back of the LCD TV. Make sure AC power cord is securely connected to the AC socket Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage Power is ON but no screen image · · · Adjust brightness and contrast Check Source settings Wrong or abnormal colors If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an 23 · · · · · · · · · · · · · · improper connection The red connector for right audio is easily confused with the red Pr connector in YPbPr component video input. Double check that they are correctly attached. Remove distribution amplifiers from the signal path Snow appears on screen Check your antenna connection Remove unnecessary signal splitters to improve signal quality Replace poor or worn cables to properly match 75 ohm impedance Check TV / CATV selection No sound Check your audio connection Press MUTE on the remote control again, so that MUTE disappears from the screen Check your audio settings, your TV audio may be set to SAP Press the Vol key on your remote control Make sure that headphones are not connected Remote control does not work Make sure batteries are inserted correctly Replace old or worn batteries Remote control code not found in "universal" remote Purchase a separate "learning" remote control How do I find more help? · · www.westinghousedigital.com Contact customer service at (866) 287-5555 or service@westinghousedigital.com © 2005 Westinghouse Digital Electronics, LLC. All rights reserved. Specifications subject to change without notice. Westinghouse and You can be sure... if it's Westinghouse are trademarks of Westinghouse Electric Corporation and are used under license. 24 Santa Fe Springs, CA SE-UM-1904-0501