XC 800, XC1000, XC1200 Series User Guide 701P96454 10/97 Table of Contents Safety Notes................................................................................................ 1 How to obtain a French or Spanish User Guide ..................................... 4 Copier Equipment Listing ......................................................................... 4 Helpful Hints ............................................................................................... 5 Getting to Know Your Copier.................................................................... 6 Installation .................................................................................................. 7 Control Panel ............................................................................................ 12 Power Reduction / Auto Clear................................................................. 14 Energy Star ............................................................................................... 14 Copy Paper Specifications ...................................................................... 15 Loading Copy Paper.......................................................................... 16 Flashing .............................................................................................. 17 Making Copies on the Document Glass ................................................ 18 Making Copies on the Set Document Feeder (XC865/ XC1044/ XC1045/ XC1255) ..................................................................................................... 19 Copy Quality ............................................................................................. 20 Reduction/Enlargement........................................................................... 22 Copying Oversized Documents .............................................................. 23 Book Mode (XC830/ XC865/ XC1040/ XC1044/ XC1045/ XC1250/ XC1255) ..................................................................................................... 23 Paper Tray Bypass (XC820/ XC830/ XC865/ XC1020/ XC1044/ XC1250/ XC1255) ..................................................................................................... 24 Alternate Paper Tray (XC810/ XC1040/ XC1045).................................... 25 Two-Sided Copying.................................................................................. 27 Customizing Your Copier ........................................................................ 28 Programmable Features......................................................................... 28 Programmable Feature Settings 0 ­ 9, 11 and 12.................................. 31 Programmable Feature Setting 10 ......................................................... 32 i Copier Care ............................................................................................... 33 Cleaning the Document Glass and Cover .............................................. 33 Cleaning the Transfer Corotron .............................................................. 34 Clearing the Paper Path .................................................................... 35 A1 ­ A2 Set Document Feeder Misfeed................................................ 36 Toner Cartridge Replacement.......................................................... 37 Toner Cartridge Yield............................................................................... 38 Drum Cartridge Replacement .......................................................... 39 Problem Solving ....................................................................................... 40 Problem Solving Chart............................................................................ 40 Status Code Chart .................................................................................. 42 Servicing Your Copier ............................................................................. 43 In the USA and Canada.......................................................................... 43 Ordering Supplies .................................................................................... 43 Packing the Copier................................................................................... 44 Technical Data.......................................................................................... 45 3-Year Limited Warranty.......................................................................... 47 In the USA .............................................................................................. 47 In Canada ............................................................................................... 49 It's Illegal ................................................................................................... 51 In the USA .............................................................................................. 51 In Canada ............................................................................................... 51 Xerox Guarantee....................................................................................... 52 Material Safety Data Sheet ...................................................................... 53 ii FCC Compliance in the USA WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a different circuit than the receiver. Consult the dealer or an experienced radio/TV technician for help. EME Compliance in Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment regulations. ©1997, 1998 XEROX CORPORATION. XEROX®, The Document Company®, the stylized X, and the identifying product names and numbers herein are registered trademarks of XEROX CORPORATION. Xerox Canada Ltd. is the licensee of all the trademarks. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Introduction Congratulations on acquiring your new Xerox Copier. The features, ease of operation, and reliability of the copier allow you to concentrate on your business and leave the copying to your copier and Team Xerox experts. Supplies To order supplies for your copier, call or visit your local retailer. If your store does not stock these items, you may call the following number. In the United States and Canada: Xerox SupplyNet toll free at: 1 ­ 800 ­ 822 ­ 2200 Toner Cartridge: 6R881 Copy Cartridge: 13R544 Information To get answers for any other questions you might have regarding your copier, to register your warranty by phone, or for assistance with the installation of your copier you may call: 1 ­ 800 ­ TEAM ­ XRX (1 ­ 800 ­ 832 ­ 6979) Service A Customer Service Support Representative will assist you in keeping your copier operational and, if required, will arrange for service. Call our experts at: 1 ­ 800 ­ TEAM ­ XRX (1 ­ 800 ­ 832 ­ 6979) The following information will be needed when you call Xerox: Machine Type: XC ______________________ Machine serial number: __________________ (Located on the back cover of the copier to the right of the power supply.) Visit the Xerox Web site at: http://www.xerox.com/soho.html Safety Notes Your copier and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the copier and refer to them as needed to ensure the continued safe operation of your copier. Follow all warnings and instructions marked on or supplied with the product. Symbology: = High Voltage, = Heated Surface. Unplug this copier from the wall outlet before cleaning. Always use materials specifically designated for this copier. Use of other materials may result in poor performance and could create a hazardous situation. Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning methods. Never use supplies or cleaning materials for purposes other than what they were intended. Keep all supplies and materials out of reach of children. Do not use this copier near water, wet locations, or outdoors. Do not place this copier on an unstable cart, stand, or table. The copier may fall, causing personal injury or serious damage to the copier. This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal. This copier should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company. Do not allow anything to rest on the power cord. Do not locate the copier where persons will step on the cord. The power supply cord is the disconnect device for this equipment. Insure that installation is near the outlet and is easily accessible. 1 Safety Notes Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. Slots and Openings in the cabinet and in the back and sides of the copier are provided for ventilation. To ensure reliable operation of the copier and to protect it from overheating, these openings must not be blocked or covered. The copier should never be located near or over a radiator or heat register. This copier should not be placed in a built-in installation unless proper ventilation is provided. Never push objects of any kind into the slots of the copier as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock. Never spill liquid of any kind on the copier. Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within these covers. Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened. Use of an extension cord with this copier is not recommended or authorized. Users should check building codes and insurance requirements if an extension cord is to be used. Ensure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total amperage of all products plugged into the wall outlet does not exceed the outlet rating. Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage. Avoid exposing the drum cartridge to light for extended periods of time. Do not touch the red photoreceptor. Scratches or smudges that appear on the photoreceptor will result in poor copy quality and may shorten the service life. 2 Safety Notes Do not put your hands into the fuser area, located just inside the exit tray area, as you may be burned. Ozone: This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air. Providing the correct environmental parameter, as specified in the Xerox installation procedures, ensure that concentration levels meet safe limits. If you need additional safety information concerning the copier or Xerox supplied materials, you may call the following toll-free number. In the United States or Canada: 1 ­ 800 ­ 828 ­ 6571 3 How to obtain a French or Spanish User Guide Au Canada et aux États-Unis, pour obtenir la version française du présent guide d´utilisation, veuillez composer: 1 ­ 800 ­ TEAM ­ XRX (1 ­ 800 ­ 832 ­ 6979) À l´extérieur des États-Unis et du Canada, veuillez communiquer avec ...