User manual ZANKER ZKT 3110S

Dear customer, Please read these operating instructions carefully. Pay particular attention to the section "Safety information" on the first few pages. Please retain these operating instructions for later reference. Pass them on to possible new owners of the appliance. The following symbols are used in the text: 1 3 2 Safety instructions Warning: Information concerning your personal safety. Important: Information on how to avoid damaging the appliance. Information and practical tips Environmental information 1. These numbers indicate step by step how to use the appliance. 2. ... 3. ... Printed on environmentally friendly paper. Thinking ecologically means acting ecologically ... 98 Contents Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 The Key Features of Your Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Discription of the hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooking zones and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Digital Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooking Zone Safety Cut-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 105 106 106 Before Using for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Initial Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Operating the Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TOUCH CONTROL Sensor Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching On the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching Off the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooking Zone Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Heat Setting Selection + and - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching off a Cooking Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Residual Heat Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Child-Safety Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 107 108 108 109 110 111 111 113 Uses, Tables and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Pans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Hob Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 What do I do if ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Rectifying faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulations, Standards, Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Instructions for the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 123 124 125 126 128 Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 99 Operating Instructions 1 Safety The safety aspects of this appliance comply with accepted technical standards and the German Appliance Safety Law. However, as manufacturers we also believe it is our responsibility to familiarise you with the following safety instructions. Electrical Safety · The installation and connection of the new appliance must only be carried out by qualified personnel. · Repairs to the appliance are only to be carried out by approved service engineers. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. If your appliance needs repairing, please contact your local AEG customer center or your dealer. 3 Please follow these instructions, otherwise the warranty is void in the event of damages. · Flush-mounted appliances may only be operated following installation in suitable installation cabinets and workplaces which conform to the relevant standards. This ensures sufficient protection against contact for electrical units as required by the VDE [Association of German Electrical Engineers]. · If your appliance malfunctions or if fractures, cracks or splits appear: ­ switch off all cooking zones, ­ disconnect the hob from the electricity supply. Child Safety The cooking zones will become hot when you cook. Therefore, always keep small children away from the appliance. 100 Safety During Use · This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes. · Do not use the hob to heat the room. · Take care when plugging electric appliances into mains sockets near the hob. Connection leads must not come into contact with the hot surface. · Overheated fats and oils catch fire quickly. You should supervise cooking when preparing foods in fat or oil (e.g. chips). · Switch off the cooking zones after use. Safety When Cleaning · For safety reasons do not clean the appliance with a steam jet or high pressure cleaner. · Clean the hob in accordance with the maintenance and cleaning instructions in this manual. 101 To Avoid damaging your appliance · Do not use the hob as a work surface or for storage. · Do not operate the cooking zones when there is no pan or the pans are empty. · Glass ceramic is insensitve to temperature shock and very robust; however it is not unbreakable. Especially sharp and hard objects that fall on the cooking surface can damage it. · Do not use cast iron pans or pans with a rough, burred or damaged base. Scratching may occur if the pans are slid across the surface. · Do not place any pans on the hob frame. Scratching and damage to the paint may occur. · Make sure that no acidic liquids, e.g. vinegar, lemon or descaling agents, are spilt onto the hob frame, since these cause dull spots. · If sugar or a preparation with sugar comes into contact with the hot cooking zone and melts there it must be cleaned off immediately with a scraper while it is still hot. If it cools, the surface may be damaged when it is removed. · Keep all items and materials that can melt away from the glass ceramic surface, e.g. plastics, aluminium foil, or oven foils. If something of this nature should melt onto the glass ceramic surface, it must also be removed immediately using the scraper. 102 2 Disposal Disposing of the packaging material · All parts of the packaging can be fully recycled; foil and expanded polyurethane parts are appropriately identified. Please dispose of packaging material and, if appropriate, your old appliance properly. · Please follow the national and regional regulations and material identification (material separation, refuse collection, waste disposal sites). Information on disposal · The appliance must not be disposed of with household rubbish. · You can obtain information about collection dates or public refuse disposal sites from your local refuse department or council. · Warning! Before disposing of old appliances make them inoperable. Remove the mains lead. 103 The Key Features of Your Appliance · Glass ceramic cooking surface: The appliance has a glass ceramic cooking surface and 4 rapid response cooking zones. The particularly powerful radiant heater elements significantly shorten the amount of time taken for the zones to heat up. · Sensor fields: Your appliance is operated using TOUCH CONTROL sensor fields. · Cleaning: The advantage of the glass ceramic cooking surface and the sensor fields is their accessibility for cleaning. The smooth, flat surface is easy to clean (see section: "Cleaning and Care"). · On/Off sensor field: The "On/Off" sensor field provides the appliance with a separate mains switch. Touching this switches the power supply on or off completely. · Displays: Digital displays show information about selected heat settings, functions activated and any possible residual heat in the appropriate cooking zone. · Safety cut-out: A safety cut-out ensures that all cooking zones switch off automatically after a period of time if the setting has not been changed. · Keep warm setting: ! is the setting for keeping foods warm. · Residual heat indicator: An h for residual heat is shown in the display if the cooking zone becomes so hot that there is a risk of burning. · Child safety feature: This function makes it possible to lock the hob to prevent it being switched on unintentionally. 104 Discription of the hob Cooking zones and control panel Single-ring cooking zone 1200W Single-ring cooking zone 1800W Single-ring cooking zone 2300W Control panel Single-ring cooking zone 1200W Rear cooking zone selector Selected heat setting/residual heat display Front cooking zone selector Sensor field Heat setting selection "+" and "-" "On/Off" 105 Digital Displays The four display fields that are assigned to the four cooking zones display: ­ j, after being switched on and when the safety function causes an automatic cut-out, ­ = when a cooking zone is selected, ­ ! to ), depending on the selected heat setting, ­ a during automatic warm up, ­ h when there is residual heat, ­ f when there is a fault. 1 Cooking Zone Safety Cut-out If one of the cooking zones is not switched off after a certain time or if the heat setting is not changed, the corresponding cooking zone switches itself off automatically. h appears in the ring display for all rings that are switched on, and j after they have cooled down. The rings are switched off at: · Heat setting · Heat setting · Heat setting · Heat setting 1-2 3-4 5 6-9 after 6 hours after 5 hours after 4 hours after 1.5 hours 3 If one or more cooking zones switch off before the times indicated see section "What to do if ...". Cancelling the Safety Cut-out To cancel the activated safety cut-out the appliance must be switched off and then on again using the ON/OFF n sensor panel. After this the cooking zones are again ready for use. Switching Off for Other Reasons Liquids that boil over onto the control panel cause all cooking zones to switch off immediately. If you place a wet cloth on the control panel it has the same effect. In both cases the appliance has to be switched on again using the mains switch n after removing the liquid or cloth. 106 Before Using for the First Time Initial Cleaning Wipe the glass ceramic surface with a damp cloth. 1 Important: Do not use any caustic, abrasive cleaners! The surface could be damaged. Operating the Hob 3 When a cooking zone is switched on, it may hum briefly. This is a characteristic of all glass ceramic cooking zones and does not impair either the function or the life of the appliance. TOUCH CONTROL Sensor Field To operate the TOUCH CONTROL sensor field place your finger from above flat onto the required field until the appropriate displays come on or go out or the required function is carried out. 107 Switching On the Appliance The entire appliance is switched on using the "On/Off" n sensor field. Touch the "On/Off" sensor field for approx. 2 seconds. The digital displays will show j and the decimal point will flash. 3 Once the "On/Off" sensor field has been operated to switch on the appliance, one of the cooking zones must be selected within approx. 10 seconds using the cooking zone selection buttons. Otherwise the appliance switches off again for safety reasons. Switching Off the Appliance To switch off the appliance completely activate the "On/Off" n sensor field. Touch the "On/Off" sensor field for approx. 1 second. 3 When an individual cooking zone or the entire hob is switched off, any residual heat is shown with an h (for "Hot") in the digital display for the appropriate cooking zones. 108 Cooking Zone Selection To select the required cooking zone touch the corresponding sensor field for approx. one second. A zero with a decimal point will light up in the appropriate cooking zone display window =. 3 The decimal point indicates that settings may only be made for this cooking zone. 109 Heat Setting Selection + and For setting and adjusting the heat setting (! to )) for the selected cooking zone. Use sensor field + to increase the heat setting. Lower the heat setting with sensor field -. 3 If several cooking zones are being used simultaneously, the required cooking zone must be selected by touching the appropriate sensor field before adjusting the heat setting. The decimal point in the display shows which cooking zone has been selected. 110 Switching off a Cooking Zone 1. Select the required cooking zone with the cooking zone sensor fields. 2. Touch sensor fields + and - simultaneously to switch off or turn sensor field - back to zero. 3 A cooking zone may only be switched off when the decimal point is on in the cooking zone display. Residual Heat Indicator When an individual cooking zone or the entire hob is switched off, any residual heat is shown with an h (for "Hot") in the digital display for the appropriate cooking zones. Even after the cooking zone has been switched off, the residual heat indicator only goes out when the cooking zone is cold. 2 1 You can use the residual heat for melting and keeping food warm. Important! As long as the residual heat indicator is illuminated, there is a risk of burns. 111 1 Important! If the power supply is interrupted the h symbol will also go out and information about residual heat will no longer be available. However, it is still possible to burn yourself. This can be avoided by being particularly attentive. 112 Child-Safety Device Acitivating the child-safety device The child-safety device prevents the cooking zones being switched on accidentally. 3 The child-safety device can only be activated when the hob is switched on. 1. Touch the "ON/OFF" control. 2. Touch the Plus and Minus sensors simultaneously for approx. one second, then release. 3. Touch the Plus sensor field again. g will be indicated in the digital displays for about 10 seconds. The child-safety device is now activated. 113 Use of the cooking area with the child-safety device activated 1. Touch the "ON/OFF" control. g is shown in the digital display. 2. Within the next ten seconds touch the Plus and Minus sensor fields simultaneously for approx. one second. The digital displays show j and the digital point flashes. 3. Select the cooking zone 4. Set the heat setting as desired 1 The child-safety device remains deactivated until you next switch off the apliance. All cooking zones and settings can be used as normal. 114 Deacitivating the child-safety device 3 The child-safety device can only be deactivated when the hob is switched off. 1. Touch "ON/OFF" control, L is indicated in the digital displays. 2. Touch the Plus and Minus sensors simultaneously for approx. one second, then release. 3. Touch the Minus sensor field again. Symbol g will go out in the digital displays and j will be indicated. The child-safety device is now deactivated. 115 Uses, Tables and Tips Pans The better the pan, the better the results. · You can recognise good pans by their bases. The base should be as thick and flat as possible. · Pay particular attention when buying new pans to the diameter of the base. Manufacturers often give only the diameter of the upper rim. · Pots with aluminium or copper bases can cause metallic discolouring on the glass ceramic surface, which is very difficult or impossible to remove. · Do not use cast iron pans or pans with a rough, burred or damaged base. This can produce permanent scratching if the pan is slid across the surface. · When cold, pan bases are normally bowed slightly inwards (concave). They should never be bowed outwards (convex). · If you wish to use special types of pan (e.g. a pressure cooker, simmering pan, wok, etc.), please observe the manufacturer's instructions. 2 Energy saving tips You can save valuable energy by observing the following points: · Always position pots and pans before switching on the cooking zone. · Dirty cooking zones and pan bases increase power consumption. · Whenever possible always position the lids firmly on pots and pans to cover completely. · Switch off the cooking zones before the end of the cooking time to use the residual heat such as to keep foods warm or for melting. · The base of the pan should be the same size as the cooking zone. · Using a pressure cooker reduces cooking times by up to 50%. 116 Charts Settings for Cooking on the Rings The setting position required for cooking processes is dependent on the quality of the pots and on the type and amount of the food. Switch position Cooking method Examples Starting of cooking and roasting, cooking of large quantities of liquid, then switch-back to appropriate setting French fries, pan-cakes Fillet of pork and beef, steaks goulash Frying of meat, schnitzel, cutlets, meat-balls, sausages, liver, fish-fillet in deep fat, Frying eggs or chops Boiled potatoes, stews, soups, hot-pot, sauces in large quantities Simmering of vegetables, braising of meat, lightly cooking small amount of fruit with little liquid Simmering of rice and food with milk (sometimes stirring), Stewing of smaller amount of potatoes or vegetables, Warming up of prepared meal Omelette, fried eggs, Hollandaise sauce, Keeping warm a meal or small amount of hot-pot Melting of butter, chocolate, gelatine. Residual heat, OFF-position 9 Parboiling Frying Quick frying Roasting Frying without crust Boiling Braising Simmering Stewing Gentle simmering 7-9 6-7 4-5 3-4 2-3 1-2 0 Melting 3 When heating up or frying, we recommend heat setting "9", and then continue cooking foods at an appropriate lower heat setting. 117 Cleaning and Care Hob 1 Important: Cleaning agents must not come into contact with the hot glass ceramic surface! All cleaning agents must be removed with plenty of clean water after cleaning because they can have a caustic effect when the rings are next heated! Do not use any aggressive cleaners such as grill or oven sprays, coarse scourers or abrasive pan cleaners. Clean the glass ceramic surface after each use when it is warm to the touch or cold. This will avoid spillages becoming burnt on. Remove scale and water marks, fat spots and discolouration with a metallic shimmer using a commercially available glass ceramic or stainless steel cleaner such as "Hob Brite". 3 Light Soiling 1. Wipe the glass ceramic surface with a damp cloth and a little washing up liquid. 2. Then rub dry with a clean cloth. Remnants of cleaner must not be left on the surface. 3. Thoroughly clean the entire glass ceramic cooking surface once a week with a commercially available glass ceramic or stainless steel cleaner. 4. Then wipe the glass ceramic surface using plenty of clean water and rub dry with a clean fluff-free cloth. Stubborn Soiling 1. To remove food that has boiled over or stubborn splashes, use a glass scraper. 2. Place the glass scraper at an angle to the glass ceramic surface. 3. Remove soiling by sliding the blade. 3 You can obtain glass scrapers and glass ceramic cleaners from specialist retailers. 118 1 Problem Dirt 1. Remove burnt-on sugar, melted plastic, aluminium foil or other meltable materials with a glass scraper immediately and while still hot. 1 Important: There is a risk of burning yourself when the glass scraper is used on a hot cooking zone! 2. Then clean the hob normally when it has cooled down. If the cooking zone on which something has melted has already cooled down, warm it up again for cleaning. Scratches or dark marks on the glass ceramic surface, caused for example by a pan base with sharp edges, cannot be removed. However, they do not impair the function of the hob. 3 Hob Frame 1 Important! Do not put vinegar, lemon-juice or scale removers on the hob frame, otherwise dull spots will appear. 1. Wipe the frame with a damp cloth and a little washing up liquid. 2. Soften dried dirt with a wet cloth. Then wipe off and rub dry. 119 What do I do if ... Rectifying faults It is possible that faults have been caused by a minor error, which you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case. 1 Warning! Repairs to the appliance are only to be carried out by approved service engineers. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repairing, please contact your specialist dealer or customer service. What to do if ... .... the F 2 5 display lights up? Your appliance has been wrongly connected. Disconnect the appliance from the mains supply. The mains connection must be rewired appropriately. Contact a registered specialist to do this. ... the cooking zones will not function? Check, whether ­ the mains fuse (in the household fuse box) is intact. ­ the appliance is correctly switched on. ­ the control lamps of the control panel are lighting. ­ the appropriate cooking zone has been switched on. ­ the cooking zones are set to the required setting to finish cooking (see section "Cooking"). ­ the cooking zones have been switched off by the safety cutout (see section "Safety Functions"). ... cooking zones cannot be switched on? Check, whether ­ the control panel is locked (see section "Child-Safety Device"). ­ more than 10 seconds have elapsed between operating the On/Off button and switching on the desired cooking zone (see section "Switching on the appliance"). ­ the touch controls are entirely or partly covered by liquid or by a wet cloth. 120 ... the whole indicator section for residual heat, except h, will fail all of a sudden? Check, whether ­ the On/Off button has been operated accidentally. ­ the touch controls are entirely or partly covered by liquid or by a wet cloth. ­ the safety cut off has operated. ... after cooking zone switch-off the display will not show j or h for residual heat? Check, whether ­ the cooking zone has only been in operation for a short while, and is therefore not hot enough. If the cooking zone is hot, please contact your local Service Force Centre. ... a cooking zone cannot be switched on? Check, whether ­ the child-safety (symbol L) is switched on. ... the display f flashes? 3 The front left cooking zone has been temporarily cut off by the electronic control to protect against overheating. The zone cannot be reactivated until the appliance has cooled down (f goes off). The other three cooking zones will continue to function. ... all displays (inclusive of residual heat indicator h) go out during cooking? The overheating protection of the electronic controls has blocked the use of the hob. Once the cooking zone has cooled down it can be operated again. ... the display f lights up? Check, whether ­ the touch controls are entirely or partly covered or contaminated by liquid or by a wet cloth. Clean the ceramic glass surface and wipe it dry. Switch off the automatic safety cutout briefly or unscrew the fuses. If the f display continues to be illuminated please contact customer services. If after carrying out the above checks your appliance is still faulty, disconnect from the mains supply and contact your local Customer Service Centre. 121 In guarantee customers should ensure that the above checks have been as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls. 122 Installation Instructions 1 Important! The new appliance may only be installed and connected by a registered specialist. Please observe this instruction, otherwise the warranty will not cover any damage that may occur. Technical Data Appliance Dimensions Width Depth Height 572 mm 502 mm 49 mm Cut-Out Dimensions Width Depth Corner radius 560 mm 490 mm R5 Power Consumption Front left cooking zone ø 210 mm Back left cooking zone ø 145 mm Back right cooking zone ø 180 mm Front right cooking zone ø 145 mm Heating Element Voltage Total Connected Load max. 2300 W 1200 W 1800 W 1200 W 230 V ~50 Hz 6.5 kW 123 Regulations, Standards, Directives This appliance meets the following standards: · EN 60 335-1 and EN 60 335-2-6 relating to the safety of electrical appliances for household use and similar purposes and · DIN 44546 / 44547 / 44548 relating to the operating features of electric cookers for household use. · EN 55014-2 / VDE 0875 part 14-2 · EN 55014 / VDE 0875 part 14/12.93 · EN 61000-3-2 / VDE 0838 part 2 · EN 61000-3-3 / VDE 0838 part 3 relating to basic requirements for electromagnetic compatibility protection (EMC). This appliance complies with the following EU Directives: · 73/23/EWG dated 19.02.1973 (Low Voltage Directive) · 89/336/EWG dated 03./05.1989 (EMC Directive including Amending Directive 92/31/EWG). 124 1 Safety Instructions for the Installer · A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors. · In respect of fire protection, this appliance corresponds to type Y (EN 60 335-2-6). Only this type of appliance may be installed with a high cupboard or wall on one side. · Drawers may not be fitted underneath the hob. · The installation must guarantee shock protection. · The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930. · For protection against moisture, all cut surfaces are to be sealed with a suitable sealant. · On tiled work surfaces, the joints in the area where the hob sits must be completely filled with grout. · On natural, artificial stone, or ceramic tops, the snap action springs must be bonded in place with a suitable artificial resin or mixed adhesive. · Ensure that the seal is correctly seated in the frame and that it is seated against the work surface without leaving any gaps. Additional silicon sealant must not be applied; this will make removal more difficult when servicing. · The hob must be pressed out from below when removed. 125 Electrical Connection Before connecting, check that the nominal voltage of the appliance, that is the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob. The heating element voltage is AC230 V ~. The appliance also works perfectly on older networks with AC220 V ~. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, eg. automatic line protecting cutout,earth leakage tripsorfuse. A type H05VV-F cable or one with a higher grade must be used as the mains connecting cable. The connection must be carried out as shown in the diagram. The connecting links should be fitted according to the appropriate connection diagram. The earth lead is connected to terminal x. The earth lead must be longer than leads carrying electric current. The cable connections must be made in accordance with regulations and the terminal screws tightened securely. Finally, the connecting cable is to be secured with the mains cable cleat and the covering closed by pressing firmly (lock into place). Before switching on for the first time, any protective foil or stickers must be removed from the glass ceramic surface. 1 Once connected to the mains supply check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting. 126 127 Rating Plate 128 Service In the "What to do if ..." section a number of malfunctions are listed that you can rectify yourself Look there first if a fault occurs. Is it a technical fault? If so, please contact your customer service centre. (You will find addresses and telephone numbers in the section "Customer Service Centres".) Always prepare in advance for the discussion. This will make diagnosis of the problem easier and also make it easier to decide if a customer service visit is necessary: Please make a note of the following information as accurately as possible: · What form does the fault take? · Under what circumstances does the fault occur? Prior to the telephone call it is important that you make a note of the following appliance code numbers that are given on the rating plate: · PNC code (9 digits), · S No code (9 digits). We recommend that you record the code numbers here so that you always have them to hand: PNC . . . . . . . . . S No . . . . . . . . . When do you incur costs even during the warranty period? · if you could have remedied the fault yourself using the fault table (see section "What do I do if ..."), · if the customer service technician has to make several journeys because he was not provided with all the relevant information before his visit and therefore, forexample, has to fetch spare parts. These multiple trips can be avoided if you prepare your phone call as described above. 129 Montage Assembly 130 min. 25 mm min. 5 mm Ausbau, Demontage, Removal 131