User manual ZANUSSI FLA801W

WASHING MACHINE FLA 801 W INSTRUCTION BOOKLET 35.292.630/0 Important Safety Information It is most important that this instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is supplied with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant warnings. This information has been provided in the interest of safety. You MUST read it carefully before installing or using the appliance. Installation s s During Use s s s s s s s s This appliance is heavy. Care should be taken when moving it. It is dangerous to alter the specifications or attempt to modify this product in any way. All packing and transit bolts must be removed before use. Serious damage can occur to the product and to property if this is not adhered to. See relevant section in instructions. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely. The washing machine must be unplugged when removing the interior transit bolts. Do not plug in the appliance before finishing the removal of the transit bolts and the fixing of the caps in the holes where the security bolts were s s s s s s s Child Safety s s s s s This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the product. Pets and children have been known to climb into washing machines. Please check your drum before use. The glass door becomes very hot during the washing cycle. Keep children away from the vicinity of the appliance whilst it is in operation. Keep all packaging well away from children. Keep all detergents in a safe place out of children's reach. s s s s Always unplug the appliance and turn off the water after use. Do not overload the appliance. See relevant section in instruction book. Always look through the glass door to check if water has drained before opening the door. The user should always check that they have not left their gas lighter (disposable or otherwise) in their clothing Only wash fabrics which are designed to be machine washed. If in doubt, consult the care label on the clothes. Before washing, ensure that all pockets are empty and buttons and zips are fastened. Avoid washing frayed or torn articles and treat stains such as paint, ink, rust, and grass before washing. Underwired bras must NOT be machine washed. Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine. Garments which have been in contact with volatile petroleum products should not be machine washed. If volatile cleaning fluids are used, care should be taken to ensure that the fluid is removed from the garment before placing in the machine. Wash small items such as socks, laces, washable belts etc in a washing bag or pillow case as it is possible for such items to slip down between the tub and the inner drum. Only use the advised quantities of fabric softener. Damage to the fabric can ensue if you over-fill. Refer to the manufacturer's recommendations of quantities. As some duvets and eiderdowns should be washed in large commercial machines because of their bulk, please check with the manufacturer of the item before washing in a domestic machine. Leave the porthole door slightly ajar between washes to preserve the door seal. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Zanussi Service Centre. Always insist on genuine Zanussi spare parts. 2 Contents For the User Important Safety Information Your New Washing Machine Description of the Appliance The Control Panel Operating sequence Washing 4,5 kg of white cotton at 90 °C Load the laundry Measure out the detergent Measure out the additive Select the required programme Start the machine At the end of the programme Washing 2 kg of mixed fabrics at 50 °C Load the laundry Measure out the detergent Measure out the additive Select the required option Select the required programme Start the machine At the end of the programme 2 4 5 6 7-10 7 7 7 7 7 8 8 9 9 9 9 9 10 10 10 11-13 12 13 13 13 14 15-16 17-18 17 17 17 17 17 18 18 18 19-20 20 20 21 22-23 For the Installer Installation Instructions Technical Specifications Unpacking Positioning Water inlet Water drainage Levelling Special conditions In the interest of the environment Electrical connections Permanent connection 24 24 25 26 26 27 28 28 28 29 29 Washing Hints Which detergent to use?.... And in which form? How much detergent and fabric softener? Using a water softening agent Wash Care Symbols Washing Programmes Maintenance and Cleaning Descaling After each wash External cleaning Cleaning the dispenser drawer Cleaning the drawer recess Cleaning the filter The dangers of freezing Maintenance Wash Something Not Working Service & Spare Parts Customer Care Guarantee conditions Zanussi Service Force Addresses Guide to use the Instruction Book The following symbols will be found in the text to guide you throughout the instructions: Safety instructions i Hints and tips 3 i Your New Washing Machine Your new washing machine, meets all modern needs for effective treatment of laundry with low water, energy and detergent consumption. s s s Automatic cooling of the wash water to 60°C before draining, with the 90°C programme. This reduces thermal shock to fabrics, helping to prevent any creasing. The special wool programme with its new delicate wash system treats your woollens with extreme gentleness. The anti-unbalance device ensures that the washing machine remains stable when spinning. In the interest of the environment s s s Ecological hints To save water and energy and help protect the environment, we recommend that you follow these hints: s Adjust the quantity of detergent according to the hardness of your water supply, the amount of laundry and the degree of soiling. s Select an "economy" programme for normally soiled laundry and a "quick" programme for lightly soiled laundry. s A programme without prewash is sufficient for normally soiled laundry. s Materials marked with the symbol are recyclable. Check with your local Council or Environmental Health Office to see if there are facilities in your area for re-cycling this appliance. When the appliance is to be scrapped, cut off the power supply cable and make the door closing device unusable to prevent young children from being trapped inside. Help to keep your country tidy - use authorised disposal sites for your old appliance. How do we help to protect the environment? We use recycled paper! 4 Description of the Appliance 1 2 3 4 5 6 7 8 Detergent dispenser drawer Programme guide "Mains-on" light "Options" buttons Program selector dial & ON/OFF switch Door opening handle Filter Adjustable feet Detergent dispenser drawer Prewash Main Wash Fabric softener AL035 5 The Control Panel 1 Detergent dispenser drawer 2 Programme Guide 3 Mains-on light This light illuminates when the appliance is operating. 5 Economy button By depressing this button prior to selecting wash programmes "B", "C" and "H", you will obtain a reduction of the temperature from 90°C to 60°C and from 60°/50°C to 40°C. The duration of the programme will not alter. This will ensure a substantial saving in electricity consumption. Use Economy when washing fabrics which are lightly soiled. 4 Rinse hold button Press this button to make the machine stop with water in the drum after the synthetic or delicate wash cycles. This prevents any creasing which may take place if the clothes are left damp in the drum. When it is convenient for you to empty the machine, simply press this button again so that the machine can proceed to drain and short spin, or turn the dial to the drain programme "N". If this button is not activated, the washing programmes will end with a short spin. Do not press this button for woollens: wool items should be gently spun. 6. Programme Selector To select the required program turn the control clockwise until the marker on the top coincides with the number of the required programme (reference mark on the control panel).If you pass the required number NEVER TURN THE CONTROL ANTICLOCKWISE just continue clockwise until the required number is reached again. 6 Operating Sequence Before your first wash, we recommend that you run a cotton cycle at 60°C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub. Pour 1/2 a measure of detergent into the dispenser drawer and start the machine. WASHING 4.5 KG OF WHITE COTTON AT 90°C Suppose you have 4.5 kg of heavily soiled laundry to wash. It is white cotton and is suitable for high temperature washing 1. Load the laundry Open the door. Place the laundry in the drum, one item at a time, shaking out as much as possible. Close the door. P0004 2. Measure out the detergent Pull out the dispenser drawer until it stops. Measure out the amount of detergent recommended by the manufacturer in a graduated cup and pour it into the main wash compartment . If you wish to carry out a prewash(*), pour detergent into the compartment marked (*) Prewash is available in programme "A". AL025 3. Add the fabric softener (if required) If required, pour fabric softener into the compartment marked (the amount used must not exceed the «MAX» mark in the drawer). Close the drawer gently AL023 4. Select the required programme Turn the programme selector dial CLOCKWISE to the required programme. AL038 7 5. Start the machine Before starting up the machine check that: s the appliance is plugged in s the water supply taps are turned on s the door and the detergent dispenser drawer are closed. Pull the programme selector dial outwards The operating pilot light will illuminate and the machine will start operating 6. At the end of the programme The machine stops automatically and the mains-on light goes out. The door is controlled by a safety device which releases 3 minutes after the end of the programme. Before opening the door ensure there is no water in the drum. Switch the machine off by pushing in the programme selector dial. When the programme has finished, you are advised to unplug the appliance and turn off the water taps Leave the door open to prevent the formation of mildew and unpleasant smells. 8 WASHING 2 KG OF MIXED FABRICS AT 50 °C Suppose you have 2 kg of MIXED FABRICS to wash. They are rather delicate fabrics and should not be washed at a high temperature. 1. Load the laundry Open the door. Place the laundry in the drum, one item at a time, shaking out as much as possible. Close the door. P0004 2. Measure out the detergent Pull out the dispenser drawer until it stops. Measure out the amount of detergent recommended by the manufacturer in a graduated cup and pour it into the main wash compartment . AL025 3. Add the fabric softener (if required) If required, pour fabric softener into the compartment marked (the amount used must not exceed the «MAX» mark in the drawer). Close the drawer gently. AL023 4. Select the required option(S) Depress Rinse Hold button ,if required 9 5. Select the required programme Turn the programme selector dial CLOCKWISE to the required programme AL038 6. Start the machine Before starting up the machine check that: s the appliance is plugged in s the water supply taps are turned on s the door and the detergent dispenser drawer are closed. Pull the programme selector dial outwards The mains-on light will illuminate and the machine will start operating 7. At the end of the programme The machine stops automatically and the mains-on light goes out. If you have depressed the Rinse Hold button , the machine will stop with the water left in the tub, to prevent the fabric from creasing. To drain the water release the same button ( the clothes will be gently spun) or select programme "N" The door is controlled by a safety device which releases 3 minutes after the end of the programme. Before opening the door ensure there is no water in the drum. Switch the machine off by pushing in the programme selector dial. When the programme has finished, you are advised to unplug the appliance and turn off the water taps Leave the door open to prevent the formation of mildew and unpleasant smells. 10 i Washing Hints Do NOT overload the machine. Weigh the laundry the first few times you use the appliance. The average weights of the most common items are listed below as a guide: 1000g = 1 kg s s Sheet Pillow case Tablecloth Serviette Tea towel Linen hand towel Towelling hand towel Towelling bath towel Bath robe Man's shirt Apron 700-1000 g 100-200 g 400-500 g 50-100 g 70-120 g 100-150 g 150-250 g 700-1000 g 1000-1500 g 200-300 g 150-200 g s s s s s s s s s s s s s s s s s s Load the laundry loosely alternating large items with small ones. Sort the laundry according to the type of fabric, colour-fastness and how dirty it is. Avoid washing unhemmed or torn items as they may unravel. Before washing, empty all pockets of small objects which may have been left inside (coins, keys, screws etc). as these could damage the drain pump. When washing curtains, remove the hooks. Close poppers and zips and fasten loose buttons. It is essential to wash new coloured items separately when washing for the first time. When washing fabrics requiring different wash temperatures together, always select the lowest temperature. White items should not be washed with coloured items. Very small items (handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case. Use a good quality detergent suitable for automatic washing machines. Use the correct quantities of detergent. For wool, use gentle detergent only in small quantities. Bleach is very corrosive; it should be used with care and kept out of reach of children. Some stains such as fruit, wine, grass, rust etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special presoak product or biological detergent. Only wool marked «Pure New Wool - washable, preshrunk» can be washed in the machine using the wool programme; other types of wool should be washed by hand or dry cleaned. If you have used the machine to wash, rinse or spin only non-colour fast garments, there may be dye left in the sump. To ensure any subsequent wash is not contaminated with the dye, select and carry out a rinse and spin programme, without any garments, to ensure that any dye is removed from the sump. Once you have finished using the machine, you are advised to unplug it and turn off the water taps. To avoid an excessive and damaging amount of lather when washing net curtains, it is advisable to wash large curtains singularly and take extra care when measuring the detergent. Should an excess of lather accidentally occur, switch off the machine, select the spin programme which is preceded by a drain cycle, to remove the lather and then start the wash again. 11 Which detergent to use?.... To ensure you obtain the best wash results from your appliance, it is important to use the right detergent in your everyday wash, and only detergents recommended for use in automatic machines. To maintain the appearance of your clothes and household textiles and to make them last longer you should use different types of detergent for different washes, whether for whites, colours or delicates. Delicate Items When washing delicates such as woollens, you should use a product which is specially designed to care for fine fabrics. Dreft Automatic is suitable for woollens and other delicates. Whites We recommend the Ariel product range which is biological and designed to provide excellent cleaning and stain removal even at low temperatures. Laundry Bleach For additional stain removal you may wish to use a product such as Ace Gentle Bleach which is used in addition to your chosen detergent. Ace is suitable for all washable fabrics including silks, woollens and coloureds. Non Biological If you prefer to use a non biological detergent, which does not contain enzymes we recommend Fairy. Fairy provides good cleaning and stain removal. Coloureds For coloured items you should use a detergent which is designed to clean while maintaining the original colour. Ariel Color does not contain bleach and therefore helps to preserve colours. 12 And in which form? Not only are there different types of detergent, but they are also available in different forms. Whether you choose a powder or liquid in traditional or compact form is down to personal choice. Bounce conditioning sheets for use in a tumble dryer. We recommend the conditioning sheets are pinned (using a safety pin) to an article of laundry and placed in the tumble dryer. Traditional Powders Pour the powder directly into the dispenser drawer. Do not sprinkle powder onto clothes in the machine drum. Traditional Liquids Liquid can be placed in the main wash compartment of the detergent drawer marked with the symbol , start the machine immediately upon placing the detergent in the dispenser drawer. Alternatively the detergent is measured into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. How much detergent and fabric softener? The amount to be used depends on: the load: if the detergent manufacturer does not make any specification for small loads, use a third less for half loads, and for very small loads only use half of the amount of washing powder recommended for a full load. the degree of soiling of the washing: for only lightly soiled washing use less washing powder. Follow the instructions of the detergent manufacturer. the water hardness: the harder the water, the higher the dosage! Compact Powders and Liquids Compact detergents (or concentrates as they are also known) are available in liquid or powder form, and generally require a smaller dosage. Follow the manufacturer's instructions to ensure the most economical usage. Pour the detergent directly into the dispenser drawer, or alternatively measure the detergent into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. *If you use a dosing device in a washer dryer, please ensure the dosing device/ball is removed before carrying out a drying programme. Using a water softening agent Fabric Conditioners These are ideal for improving "softness", and also reduce static cling on synthetics and make ironing easier. They are available in two types: For example Lenor liquid fabric softener, for use in the washing machine/washer dryer. The liquid fabric softener should be poured into the compartment marked with the symbol . Follow the manufacturer's dosage instructions and never exceed the MAX level. In hard water areas, the use of a water softening agent can reduce the amount of detergent necessary. See manufacturers recommendations. 13 Wash Care Symbols Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct programme on your washing machine. WASHING SYMBOL 95 WASH ACTION Normal (Maximum) Normal (Maximum) FABRIC White Cotton or Linen without Special Finishes Cotton, Linen or Viscose without Special Finishes Colour fast at 60°C. Nylon, Polyester/Cotton, Viscose with Special Finishes, Cotton/Acrylic Mix. Cotton, Linen or Viscose Colour fast at 40°C but not 60°C. Acrylics, Acetate, Triacetate, Wool mixes, Polyester/wool blends. Wool, wool mixtures, Silks Do not machine wash 60 50 Reduced (Medium) Normal (Maximum) Reduced (Medium) Much Reduced (Minimum) Hand wash only 40 40 40 BLEACHING Chlorine bleach may be used IRONING Hot iron Warm iron Cool iron DRY CLEANING Cotton, Linen, Viscose Polyester mixtures, Wool Acrylic, Nylon, Polyester P TUMBLE DRYING May be dry cleaned. Other letters and/or a bar beneath the circle will indicate the required process to the dry cleaner. May be tumble dried with high heat setting with low heat setting X A cross through any symbol means «DO NOT» Important Notes For best results, always use the dispenser drawer for dispensing detergents and liquid additives.Once the dispenser has been filled, close it by pushing it in gently. This is particularly important if you are using fabric conditioner to avoid the conditioner entering the machine prematurely. When using liquid detergent and a prewash programme, place the detergent into the correct compartment in the dispenser drawer, after the prewash has finished. 14 Washing Programmes Programmes for cotton and linen Wash programme Degree of soil and type Programme dial of laundry position Description Possible options Max. load White cotton, for example heavy soiled Whites+Prewash work garments, sheets, household linen, underwear, towels. White cotton, for example normally soiled sheets and household linen. White cotton economy, for example lightly soiled sheets and household linen. Coloured cotton or linen Prewash at 40 °C Wash at 90°C 4 rinses Long spin at 800 rpm Wash at 90°C 4 rinses Long spin at 800 rpm Wash at 60°C 4 rinses Long spin at 800 rpm Wash at 60°C 4 rinses Long spin at 800 rpm Wash at 40°C 4 rinses Long spin at 800 rpm Wash at 40°C 4 rinses Long spin at 800 rpm Wash at 40°C 4 rinses Long spin at 800 rpm A 4.5 kg Whites B B+ C (*) 4.5 kg Whites+ Economy 4.5 kg Fast coloureds fabric, shirts, underwear, towels. Coloured garments economy, for example Fast coloureds + delicate coloureds, men's Economy shirts, blouses, underwear. 4.5 kg C+ D F G 4.5 kg Non Fast Coloureds Quick wash Non fast coloured cotton or linen fabrics, shirts, blouses, underwear. Lightly soiled laundry such as sport apparel, sheets used once. Separate spin for cotton and linen items 4.5 kg 4.5 kg Spin 800 rpm Long spin at 800 rpm 4.5 kg (*)This 60°C programme is the reference programme for the Energy label according to EEC Directive 92/75. Water 67 litres Energy 1,2 kWh Time 125 minutes Water filling: Programmes Programmes Programmes 30°-40°C 50°-60°C 90°C cold water filling hot and cold water filling hot water filling 15 Washing Programmes Programmes for synthetics, delicates and wool Wash programme Degree of soil and type of laundry Synthetic or mixed fabrics, underwear, coloured garments, nonshrink shirts, blouses. (Normally soiled) Synthetic or mixed Programme dial position Description Possible options Max. load Mixed Fabrics H Wash at 50°C 3 rinses Short spin at 600 rpm 2 kg Mixed Fabrics fabrics, underwear, coloured garments, non+Economy shrink shirts. blouses. Specially tested programme for wool garments Delicate fabrics, for example curtains. H+ J K L M Wash at 40°C 3 rinses Short spin at 600 rpm Wash at 40°C 3 rinses Short spin at 600 rpm Wash at 40°C 3 rinses Short spin at 600 rpm 3 rinses (with fabric softener if required). Short spin at 600 rpm 1 rinse with fabric softener and short spin at 600 rpm Draining of water and short spin at 600 rpm. 2 kg Wool Care 1 kg Delicates 2 kg Hand Rinses This programme can be used for rinsing hand washed garments. 2 kg Freshen Up Laundry which needs freshening up Separate spin for synthetics and delicates 2 kg 2 kg Drain For emptying out the last rinse water in programs with Rinse Hold option N Draining of water - 16 Maintenance and Cleaning Before any maintenance or cleaning is carried out you must DISCONNECT the appliance from the electricity supply Descaling The water we normally use contains lime. It is a good idea to periodically run a high temperature wash with detergent or use a descaler in the machine. Do this separately from any laundry washing, and according to the manufacturer's instructions. This will help to prevent the formation of lime deposits. After each wash Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance. Keeping the door open after a wash will also help to preserve the door seal. External cleaning Clean the exterior cabinet of the appliance with soap and water only, and then dry thoroughly. Clean the control panel using a damp cloth only. Do not use abrasives Cleaning the dispenser drawer From time to time the washing powder and additive dispenser drawer should be cleaned. Remove the drawer by pressing the catch downwards and by pulling it out. Flush it out under a tap, to remove any traces of accumulated powder. AL021 AL033 Cleaning the drawer recess Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse programme for a few minutes without any clothes in the drum. 17 P0185 Cleaning the filter The water drain filter A clean filter is important for the correct functioning of the machine, and should therefore be cleaned after every washing programme. Open the filter door and place a container underneath to catch any spillage. If the filter is blocked and the machine is unable to drain you will need to drain the water manually from the machine at this stage. To do this, unhook the drain hose from the standpipe or sink and hold the end of the hose over a bowl on the floor. The water should drain by gravity into the bowl. When the bowl is full, hook the hose back up and empty the bowl. Repeat the procedure until water stops flowing out. Unscrew and remove the filter. Clean carefully under a fast running tap. Replace the filter turning now clockwise and tighten it. AL012 AL015 Warning When the appliance is in use and depending on the programme selected there can be hot water in the filter. Never remove the filter during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the filter, ensure it is securely retightened so as to stop leaks and young children being able to remove it. AL017 P0040 The water inlet filters If your water is very hard or contains traces of lime deposit, the water inlet filters may become clogged. It is therefore a good idea to clean it from time to time. Turn off the water taps. Unscrew the water inlet hoses. Remove and clean the filters using a hard bristle brush. Replace the filters and tighten up the inlet hoses. P0090 P0021 The dangers of freezing If the machine is exposed to temperatures below 0°C, certain precautions should be taken. s Turn off the water taps. s Unscrew the inlet hoses. s Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hose in a bowl. Run the draining programme. s Disconnect the appliance. s Screw the inlet hoses and reposition the drain hose. s When you intend to start the machine up again, make sure that the room temperature is above 0°C. Maintenance Wash With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend that a maintenance wash be performed on a regular basis. To run a maintenance wash: * The drum should be empty of laundry. * Select the hottest cotton wash program. * Use a normal measure of detergent, must be a powder (such as Ariel Futur). 18 Something Not Working Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your Zanussi Service Force Centre, please carry out the checks listed below. Important:If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will be made even if the appliance is in guarantee. Symptom The machine does not start Possible causes s s s s s s The door has not been closed. The plug is not properly inserted in the power socket. There is no current at the socket The main fuse has blown. The selector dial is not correctly positioned and pulled out No water is entering the machine (see: the machine does not fill) Ensure the water taps are open and the water supply has not been disconnected The filter in the inlet hoses are blocked. The inlet hoses may be squashed or kinked. The water pressure is too low The end of the drain hose is too low. The end of the drain hose is submerged in water. There is no vent in the end of the drain hose. The drain hose may be squashed or kinked The RINSE HOLD option has been selected. The drain filter may be blocked The drain hose extension is not correct. Follow the instructions for connecting to the waste. The drainage system pipes are blocked. Too much detergent or unsuitable detergent has been used (creates too much foam). Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. The drain hose may be damaged or not securely positioned. The detergent dispenser drawer or recess is clogged. The drainage system pipes are blocked. Too little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form. Stubborn stains have not been treated prior to washing The correct temperature to suit the wash programme has not been selected. Too much laundry has been placed in the drum. The internal packing has not been removed. The machine is in contact with the wall or furniture. The machine is not level. The washing load is badly distributed in the drum. There is very little laundry in the drum. The machine is overloaded The machine does not fill s s s s The machine fills then empties immediately The machine does not empty and/or does not spin s s s s s s s s There is water on the floor s s s s s Unsatisfactory washing results s s s s The machine vibrates or is noisy s s s s s s 19 Symptom The door will not open Possible causes s s s The programme is still running. The door lock has not yet released The water level in the drum is too high or the machine is heating. The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the load is evenly distributed and spinning can resume eventually at a lower speed, if the wash load is still not sufficiently balanced distributed, after 10 minutes, the machine will not spin. In this case, redistribute the load manually and reselect the spin programme. The noise produced when spinning may differ from your previous washing machine, which is due to the modern drive system. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine. Machines based on modern technology operate very economically using very little water without affecting wash results. Spinning starts late or the machine does not spin s The machine makes an unusual noise s No water is visible in the drum s Service & Spare Parts In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:- Customer care For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk Customer Care Department Zanussi 55-77 High Street Slough Berkshire SL1 1DZ Tel 08705 727727 * * Calls to this number may be recorded for training purposes 0870 5 929929 Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages. Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working." When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code 2. Your telephone number 3. Clear and concise details of the fault 4. The model and serial number of the appliance (found on the rating plate) 5. The purchase date Mod. .......... Ser. Mod. .......... Prod. No. ........... P0042 Ser. No. ......... 20 Guarantee Conditions Zanussi standard guarantee conditions This guarantee is in addition to your statutory and other legal rights. We, Zanussi, undertake that if, within 12 months of the date of the purchase, this ZANUSSI appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: s The appliance has been installed correctly and used only on the electricity supply stated on the rating plate. s The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions. s The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us. s All service work under this guarantee must be undertaken by a Zanussi service representative or authorised agent Any appliance or defective part replaced shall become our property. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a charge will be made. Exclusions This guarantee does not cover: s Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. s Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. s Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. s Products of Zanussi manufacture which are NOT marketed by Zanussi. Zanussi European guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: s The guarantee starts from the date you first purchased your product s The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products s This guarantee relates to you and cannot be transferred to another user s Your new home is within the European Community (EC) or European Free Trade Area s The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Germany Italy Sweden UK Senlis Nurnberg Pordenone Stockholm Slough +33 (0)3 44 62 29 99 +49 (0)911 323 2600 +39 (0) 1678 47053 +46 (0)8 738 79 50 +44 (0)1753 219 897 21 ZANUSSI SERVICE FORCE To contact your local Zanussi Service Centre telephone 08705 CHANNEL ISLANDS GUERNSEY Guernsey Electricity PO Box 4 Vale, Guernsey Channel Islands Jersey Electricity Company PO Box 45 Queens Road St Helier Jersey Channel Islands JE4 8NY ORKNEY (M65) Corsie Domestics 7 King Street Kirkwall Orkney KW15 Hydro Electrical Inveralmond House Ruthervenfield Road Perth PH1 3AQ Graham Begg Unit 4 Airport Ind Estate Wick KW1 4QS Tait Electronic Systems Ltd Holmsgarth Road Lerwick Shetland ZE1 0PW Bolts Shetland Ltd. 26 North Road Lerwick Shetland ZE1 0PE Leask Electrical Harisdale Symbister, Whalsay Shetland ZE2 9AA 929929 Unit 356a Dukesway Court Dukesway Team Valley Gateshead NE11 0BH 15 Hainton Avenue Grimsby South Humberside DN32 9AS Unit 1 Boulevard Industrial Estate Hull HU3 4AY 64-66 Cross Gates Road Leeds LS15 7NN NORTH EAST GATESHEAD (M39) PERTH JERSEY PERTH GRIMSBY (M42) (OWN SALES) SCOTLAND ABERDEEN (M05) AUCHTERMUCHY (M03) 54 Claremont Street Aberdeen AB10 6RA 33a Burnside Auchtermuchy Fife KY14 7AJ Unit 5 Block 2 Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ 93 Irish Street Dumfries Scotland DG1 2 PQ Brair Hill 7 Hill Street Dunoon Argyll PA23 7AL 20 Cunningham Road Clyde Estate Rutherglen Glasgow G73 1PP Unit 3B Smithton Ind. Estate Smithton Inverness IV1 AJ Arran Domestics Unit 4 The Douglas Centre Brodick Isle of Arran KA27 8AJ J Zerfah 244 Bruernish Isle of Barra Western Islands HS9 5QY Walker Engineering Glenmhor Upper Serpentine Road Rothesay Isle of Bute PA20 9EH ND Macleod 16 James Street Stornoway Isle of Lewis PA87 2QW SHETLAND HULL (M41) (OWN SALES) SHETLAND LEEDS (M37) (OWN SALES) WHALSAY BLANTYRE (M07) NEWTON AYCLIFFE Unit 16 (M45) Gurney Way Aycliffe Industrial Estate Newton Aycliffe DL5 6UJ SHEFFIELD (M38) Pennine House Roman Ridge Ind. Roman Ridge Road Sheffield S9 1GB (OWN SALES) DUMFRIES (M01) NORTHERN IRELAND BELFAST (M27) Owenmore House Kilwee Business Park Upper Dunmury Lane Belfast BT17 0HD DUNOON (M67) NORTH WEST BIRKENHEAD (M11) 1 Kelvin Park Dock Road Birkenhead L41 1LT Unit 7 James Street Workshops James Street Carlisle Cumbria CA2 5AH South Quay Ind. Estate Douglas Isle of Man IM1 5AT Unit 1 Honeys Green Precinct Honeys Green Lane Liverpool L12 9JH Unit B Central Industrial Estate St Marks Street Bolton BL3 6NR Unit 250 Dawson Place Walton Summit Bamber Bridge Preston Lancashire PR5 8AL Unit 20 Haigh Park Haigh Avenue Stockport SK4 1QR GLASGOW (M04) WALES CARDIFF (M28) Guardian Industrial Estate Clydesmuir Road Tremorfa Cardiff CF2 2QS Unit 6-7 Coed ­ Parc Abergele Road Rhuddlan Clwyd Wales LL18 5UG Maes Y Coed High Mead Llanybydder Carmarthenshire SA40 9UL Cromlech Lodge Ambleston Haverfordwest Pembrokeshire SA62 5DS Plas Ffynnon Warehouse Middleton Road Oswestry SY11 2PP CARLISLE (M10) INVERNESS (M06) ISLE OF ARRAN ISLE OF MAN (M64) CLYWD (M14) (OWN SALES) ISLE OF BARRA LIVERPOOL (M15) (OWN SALES) ISLES OF BUTE DYFED (M77) MANCHESTER (M09) HAVERFORDWEST (M75) ISLE OF LEWIS PRESTON (M13) OSWESTRY (M17) KELSO (M08) 2-8 Wood Market Kelso Borders TD5 7AX STOCKPORT (M16) 22 ZANUSSI SERVICE FORCE To contact your local Zanussi Service Centre telephone 08705 MIDLANDS BIRMINGHAM (M18) 66 Birch Road East Wyrley Road Ind. Estate Witton Birmingham B6 6DB Manning Road Ind. Estate Pinfold Road Bourne PE10 9HT 68 St. Mary' Street s Bridgnorth Shropshire WV16 4DR 101 Rycroft Street Gloucester GL1 4NB Unit 3 Bank Buildings Cattle market Hareford HE4 9HX 30 High Street Higham Ferrers Northants NN10 8BB Unit 2 Furnace Road Ilkeston DE7 5EP Unit 7 Oaks Ind. Estate Coventry Road Narborough Leicestershire LE0 5GF Unit 8 Stonefield Park Clifton Street Lincoln LN5 8AA 18-21 Croft Road Brampton Ind. Estate Newcastle under Lyme Staffordshire ST5 0TW 929929 Unit 1a The Summit Hanworth Road Hanworth Ind. Estate Sunbury on Thames TW16 5D LONDON & EAST ANGLIA BECKENHAM (M79) 11a Gardener Ind. Estate Kent House Lane Beckenham Kent BR3 1QZ Hanbury Road Widford Ind. Estate Chelmsford Essex CM12 3AE Unit 14 Capitol Park Capitol Way Colindale London NW9 0EQ 194 Court Road Mottingham Eltham London SE9 4EW 284 Alma Road Enfield London EN3 7BB Unit B4 Imperial Business Estate Gravesend Kent DA11 0DL Unit 4 Riverside Estate Coldharbour Lane Harpenden AL5 4UN 16-17 Woodside Ind. Estate Works Road Letchworth Herts SG6 1LA 2/4 Royal Lane Yiewsley West Drayton Middlesex UB7 8DL Reform Road Maidenhead Berkshire SL6 8BY 10 Island Farm Avenue West Molesey Surrey KT8 2UZ 9 Pipers Court Berkshire Drive Thatcham Berkshire RG19 4ER SUNBURY (M63) BOURNE (M44) CHELMSFORD (M47) SOUTH EAST ASHFORD (M58) Unit 2 Bridge Road Business Est. Bridge Road Ashford Kent TN2 1BB Unit 1 Redsfield Ind. Estate Church Crookham Fleet Hampshire GU13 0RD 21-25 Bridge Road Haywards Heath Sussex RH16 1UA BRIDGNORTH (M72) COLINDALE (M53) GLOUCESTER (M23) FLEET (M59) ELTHAM (M78) HEREFORD (M31) ENFIELD (M49) HAYWARDS HEATH (M55) HIGHAM FERRERS (M51) GRAVESEND (M57) SOUTH WEST BARNSTAPLE (M30) Main Road Fremington Barnstaple North Devon EX31 2NT 63-65 Curzon Road Bournemouth Dorset BH1 4PW 6 Hamp Ind. Estate Bridgewater Somerset TA6 3NT 11 Eldon Way Eldonwall Trading Bristol Avon BS4 3QQ 266 Main Road Southbourne Emsworth PO10 8JL Unit 8 Enterprise Court Ryde Business Park Ryde Isle of Wight PO33 1DB Unit 2 Zealley Ind. Estate Kingsteignton Newton Abbot S. Devon TQ12 3TD 16 Faraday Mill Cattledown Plymouth PL4 0ST Unit 7D Pool Ind. Estate Wilson Way Redruth Cornwall TR15 3QW ILKESTON (M43) HARPENDEN (M46) LEICESTER (M22) BOURNEMOUTH (M26) LETCHWORTH (M50) BRIDGEWATER (M35) LINCOLN (M40) BRISTOL (M25) LONDON (M76) NEWCASTLE UNDER LYME (M12) EMSWORTH (M33) MAIDENHEAD (M60) ISLE OF WIGHT (M34) REDDITCH (M20) 13 Thornhill Road North Moons Moat Redditch Worcestershire B98 9ND Unit 3 Sterling Park Claymore Tamworth B77 5DO MOLESEY (M61) NEWTON ABBOT (M29) TAMWORTH (M19) NEWBURY (M24) PLYMOUTH (M32) WORCESTER (M73) Units 1 & 2 Northbrook Close Gregorys Mill Ind. Estate Worcester WR3 8BP IPSWICH (M48) Unit 6C Elton Park Business Centre Hadleigh Road Ipswich IP2 0DD 2b Trafalgar Street Norwich NR1 3HN REDRUTH (M36) NORWICH (M52) 23 Installation Instructions It is dangerous to alter the specifications or attempt to modify this product in any way. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Technical Specifications DIMENSIONS Height Width Depth 85 cm (33.5") 60 cm (23.6") 55 cm (22.7") 230-240 V/50 Hz 2600 W (13A) Minimum (cold) Minimum (hot) Maximum Cotton, linen Synthetics Delicate fabrics Wool Maximum 50 kPa (7 psi) 30 kPa (4 psi) 800 kPa (110 psi) 4.5 kg (10 lbs) 2 kg (4.5 lbs) 2 kg (4.5 lbs) 1 kg (2.2 lbs) 800 rpm POWER SUPPLY VOLTAGE MAX. POWER ABSORBED WATER PRESSURE MAXIMUM RECOMMENDED LOAD SPIN SPEED This appliance complies with the following E.E.C. Directives: - 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications; - 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications. 24 Unpacking All transit bolts and packing must be removed before using the appliance You are advised to keep all the packaging for re-use in case the appliance has to be transported again. s Unscrew and remove the three rear transit bolts (using a spanner). P0287 s Lay the machine gently on its back, making sure that the hoses are not squashed. We suggest a polystyrene angle bracket from the packing is placed on the floor before tilting it back to avoid the hoses being squashed. P0018 s Carefully remove the polyethylene bags located at the base of the machine by pulling them toward the centre of the machine. 1 2 AL009 s Place the machine in an upright position and remove the three plastic bolts. P0001 s Plug the 3 holes with the plastic plugs which you can find in the envelope containing the instruction booklet. P0002