User manual ZANUSSI FLE1416W

WASHING MACHINE FLE 1016 W FLE 1116 W FLE 1216 W FLE 1416 W FLE 1016 W AQUACYCLE 1000 ON/OFF COTTONS SYNTHETICS DELICATES WOOL 90°C 60°C 50°C 40°C 30°C 1000 900 700 500 PREWASH SUPER RINSE QUICK SKIP RINSE HOLD XTRACAPACITY F ABRICS P ER AT U RE SPI N SP EED O PTIO START/PAUSE NS RES ET 132996290 INSTRUCTION BOOKLET T EM GB Important Safety Information It is most important that this instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is supplied with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant warnings. These warnings have been provided in the interest of safety. You MUST read them carefully before installing or using the appliance. Installation G G Use G G G G G G G This appliance is heavy. Care should be taken when moving it. It is dangerous to alter the specifications or attempt to modify this product in any way. All packing and transit bolts must be removed before use. Serious damage can occur to the product and to property if this is not adhered to. See relevant section in instructions. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely. G G G G Child Safety G G G G G This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the product. Pets and children have been known to climb into washing machines. Please check your drum before use. The glass door becomes very hot during the washing cycle. Keep children away from the vicinity of the appliance whilst it is in operation. Keep all packaging well away from children. Keep all detergents in a safe place out of children's reach. G G G G G Always unplug the appliance and turn off the water supply after use. Do not overload the appliance. See relevant section in the instruction book. Only wash fabrics which are designed to be machine washed. If in doubt, consult the care label on the clothes. Before washing, ensure that all pockets are empty and buttons and zips are fastened. Avoid washing frayed or torn articles and treat stains such as paint, ink, rust, and grass before washing. Underwired bras must NOT be machine washed. Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine. Garments which have been in contact with volatile petroleum products should not be machine washed. If volatile cleaning fluids are used, care should be taken to ensure that the fluid is removed from the garment before placing in the machine. Wash small items such as socks, laces, washable belts etc in a washing bag or pillow case as it is possible for such items to slip down between the tub and the inner drum. Only use the advised quantities of fabric softener. Damage to the fabric can ensue if you over-fill. Refer to the manufacturer's recommendations of quantities. As some duvets and eiderdowns should be washed in large commercial machines because of their bulk, please check with the manufacturer of the item before washing in a domestic machine. Leave the porthole door slightly ajar between washes to preserve the door seal. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Zanussi Service Force Centre. Always insist on genuine Zanussi spare parts. 2 Contents For the User Important Safety Information Your New Washing Machine Description of the Appliance Door locked light Detergent dispenser drawer Child safety feature 2 4 5 5 5 5 6-8 Something Not Working Service and Spare Parts Guarantee Conditions Zanussi Service Force 18-19 19 20 21-22 For the Installer Installation Instructions Technical Specifications Unpacking Positioning Water inlet Water drainage Levelling Special conditions In the interest of the environment Electrical connection 23 23 24 24 24 25 26 26 26 27 9-11 Load the laundry 9 Measure out the detergent 9 Measure out the fabric softener 9 Switch the machine on 9 Select the required programme/fabric 9 Select the temperature 9 Select the spin speed or the RINSE HOLD option 10 Select the desired options 10 Start the programme 10 How to change a programme during its cycle 10 How to cancel a programme during its cycle 11 How to open the door during the cycle of a programme 11 End of programme 11 The Control Panel Operating sequence Washing Hints Which detergent?.... And in which form? 12-13 13 13 14 15 16-17 16 16 16 16 16 16 16 17 Wash Care Symbols Washing Programmes Maintenance and Cleaning Descaling After each wash Maintenance Wash External cleaning Cleaning the dispenser drawer Cleaning the drawer recess Cleaning the filter The dangers of freezing Guide to use the Instruction Book The following symbols will be found in the text to guide you throughout the instructions: Safety instructions Hints and tips Environmental information 3 Your New Washing Machine Your new washing machine meets all modern requirements for effective treatment of laundry with low water, energy and detergent consumption. G G G Automatic cooling of the wash water to 60°C before draining, with the 90°C programme. This reduces thermal shock to fabrics, helping to prevent creasing. The special wool programme with its new delicate wash system treats your woollens with extreme care. The anti-unbalance device ensures that the washing machine remains stable when spinning. In the interest of the environment G G G Ecological hints To save water and energy and help protect the environment, we recommend that you follow these hints: G Normally soiled laundry may be washed without prewashing in order to save detergent, water and time (the environment is protected too!). G The machine works more economically if it is fully loaded. G With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature. G Measure out detergent according to the water hardness, the degree of soiling and the quantity of laundry being washed. G Materials marked with the symbol are recyclable. Check with your local Council or Environmental Health Office to see if there are facilities in your area for re-cycling this appliance. When the appliance is to be scrapped, cut off the power supply cable and make the door lock device unusable to prevent young children from being trapped inside. Help to keep your country tidy - use authorised disposal sites for your old appliance. How do we help to protect the environment? We use recycled paper! Important Your machine is fitted with a balance control device, which ensures the machine is stable during the spin. If the wash load appears not to have been spun sufficiently at the end of the wash cycle, because it is not evenly distributed in the drum, the balance control device may have operated. It will therefore be necessary to redistribute the wash load manually and select a spin programme. For more detailed information see the section headed "Something Not Working". 4 Description of the Appliance 1 Detergent dispenser drawer 2 Control panel 3 Door locked light 4 Door opening handle 5 Filter 6 Adjustable feet 1 2 FLE 1016 W AQUACYCLE 1000 ON/OFF COTTONS SYNTHETICS DELICATES WOOL 90°C 60°C 50°C 40°C 30°C 1000 900 700 500 PREWASH SUPER RINSE QUICK SKIP RINSE HOLD XTRACAPACITY F ABRICS P ER AT U RE SPI N SP EED O PTIO START/ NS PAUSE RES ET T EM 3 4 5 6 Door locked light It stays on during the whole programme indicating that the door is locked. When the light goes out, the door can be opened (see page 11). Detergent dispenser drawer Prewash Main wash Fabric softener C0063 5 The Control Panel FLE 1016 W COTTONS SYNTHETICS DELICATES WOOL ON/OFF 90°C 60°C 50°C 40°C 30°C 1000 900 700 500 PREWASH SUPER RINSE QUICK SKIP RINSE HOLD F A BRIC S EM P E RAT U R E SP I N SP E E D OP T IO N S S TA R T/PAUS E RES E T T 1 2 3 4 5 6 7 8 9 1 ON/OFF button Press this button to switch the washing machine on. Press the ON/OFF button again to switch the machine off. 5 SPIN SPEED button Press this button repeatedly to change the spin speed, if you want your laundry to be spun at a speed different from the one proposed by the washing machine. The relevant light will light up. Maximum speeds are: · for cotton: 1,400, 1,200, 1,100 or 1,000 rpm depending on the model; · for synthetic fabrics and wool: 900 rpm; · for delicate fabrics: 700 rpm. RINSE HOLD position : when you choose this option, the machine will not drain the water of the last rinse, so as not to wrinkle the laundry. At the end of the cycle, the START/PAUSE button light will flash and the light on the programme phase indicator remains lit, to indicate that the water must be drained. To complete the cycle, choose one of the following options: · Draining and spin: - Press the START/PAUSE button. The machine will drain the water, then spin the laundry at the maximum speed provided for the selected programme. - Select spin speed by means of button 5, and press the START/PAUSE button. · Drain only - Press the SKIP/RESET button once, so as to cause the DRAIN light to light up, then press the START/PAUSE button. 2 MAINS-ON light This light is connected to the ON/OFF button. It lights up when you press the button, and goes out when you press it again. 3 FABRICS button Press this button repeatedly to select the programme on the basis of the type of laundry to be washed. The light relevant to the selected programme will light up. The washing machine will propose a temperature and automatically select the maximum spin value provided for the programme you have chosen. You can change these values by operating buttons 4 and 5. 4 TEMPERATURE button Press this button repeatedly to increase or decrease the temperature, if you want your laundry to be washed at a temperature different from the one proposed by the washing machine. The relevant light will light up. Maximum temperatures are 90°C for cotton, 60°C for synthetic fabrics, 40°C for delicate fabrics and wool. Important! By pressing the TEMPERATURE and SPIN SPEED buttons simultaneously, the acoustic signal at the end of the cycle is deactivated. By pressing these 2 buttons again the acoustic signal is reactivated. 6 Important! If you accidentally press the SKIP/RESET button more than once, the memory will be cleared. To cause the washing machine to drain the water, select any washing programme by means of the FABRIC button, then press SKIP/RESET three times in order to select the DRAIN position (only the DRAIN light will remain lit). 7 START/PAUSE button This button has three functions: · Start: after you have selected the desired programme and options, press this button to start the washing machine. The light above the button will stop flashing and remain lit. · Pause: when you press this button again, the programme in progress is interrupted. The light above the button will start flashing. To restart the programme, press the button again. When you PAUSE the cycle, the DOOR LOCKED light goes out, and it becomes possible to open the door, provided · the washing machine is not in the heating phase beyond 40°C; · the level of the water is not high; · the drum is not turning. Important! You must set the washing machine to PAUSE before you make any change in the programme in progress. · Draining of water and spinning after the execution of programmes with the RINSE HOLD option. 6 OPTIONS button Press this button to select the following options: · PREWASH: select this option if you wish your laundry to be prewashed before the main wash (not available for wool). The prewash ends with a short spin at 650 rpm in programmes for cotton and synthetic fabrics, whereas in the programme for delicate fabrics the water is only drained. · SUPER RINSE: this option can be selected with all programmes except the wool programme. The machine performs 4 rinses instead of 3. This option is recommended for people who are allergic to detergents, and in areas where the water is very soft. · QUICK WASH: for laundry that is only slightly soiled (not for wool). The washing time will be reduced according to the type of fabric and the selected temperature. The PREWASH and QUICK WASH options cannot be selected together. 8 SKIP/RESET button This button performs two functions: - Clears the memory - Selects special programmes At the end of every programme the RESET button must be pressed once or repeatedly to clear the programme memory. All the programme phase indicator lights must be off. If the previous programme is not cleared, an audible signal will sound, when you switch the machine on. Selecting a special programme: A wash programme must be selected in the normal way. (START button not pressed) S TA RT/ PA U S E 7 A normal wash cycle consists of the following phases, Wash - Rinses - Spin and is confirmed by the illumination of the corresponding LED,s. PREWASH WASH RINSES RINSE HOLD SPIN DRAIN CLOGGED FILTER END 9 Programme phase indicator lights When you select a programme, the lights relevant to the phases that form the programme light up. To select rinse & spin, press the SKIP button once, the wash LED goes out. After you have started the programme, only the light relevant to the phase that is currently being carried out will remain lit. At the end of the cycle the light will illuminate. If at the end of the programme the light comes on, this means that the drain filter must be cleaned (see page 17). The END light flashes if there are operating problems. At the same time one of the following lights comes on indicating the type of problem: : problem with the water supply : problem with water draining : door open See paragraph "Something Not Working". To select spin only, press the SKIP button twice. The wash & rinse LED,s go out. To select Drain, press the SKIP button three times, the wash - rinse - spin LED,s go out. If you wish to cancel or advance the running programme to the required phase, PAUSE the cycle and then press the SKIP button as previously described. 8 Operating Sequence Before the first wash, we recommend that you run a cotton cycle at 60°C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub. Pour 1/2 a measure of detergent into the main wash compartment of the dispenser drawer and start the machine. 4. Switch the machine on Press the ON/OFF button to switch the machine on. The light above the button will light up. O N / OFF 1.Load the laundry Open the door. Place the laundry in the drum, one item at a time, shaking them out as much as possible. Close the door. 5. Select the desired programme/ fabric Press the FABRICS button repeatedly, in order to select the desired programme/fabric. The relevant light will light up. The lights relevant to the phases that form the programme will light up. The START/PAUSE button light will start flashing. COTTONS SYNTHETICS DELICATES WOOL P0004 2.Measure out the detergent Pull out the dispenser drawer until it stops. Measure out the amount of detergent required and pour it into the main wash compartment . If you wish to carry out the prewash, pour detergent into the appropriate compartment marked . FA B RIC S 3.Measure out the fabric softener If required, pour fabric softener into the compartment marked , without exceeding the «MAX» mark. 6. Select the temperature Press the TEMPERATURE button if you wish to select a temperature value different from the one proposed by the washing machine. The relevant light will light up. 90°C 60°C 50°C 40°C 30°C C0064 C0065 EM Close the drawer gently. P ER ATU 9 RE T 7. Select the spin speed or the RINSE HOLD option Press the SPIN SPEED button repeatedly, in order to select the desired spin speed or the RINSE HOLD option. The relevant light will light up. If you select the RINSE HOLD option, the machine will stop at the end of the programme with the water still in the tub. 1200 900 700 500 9. Start the programme Press the START/PAUSE button. The relevant light will stop flashing, the DOOR LOCKED light will light up, and only the light relevant to the phase that is in progress will remain lit. S TA RT/ PA U S E RINSE HOLD PI N SPEE D 8. Select the desired options If your laundry is very dirty, it may be advisable to select the PREWASH option. If you wish the laundry to undergo an extra rinse, select the SUPER RINSE option. If your laundry is only slightly soiled, select the QUICK WASH option. Press the OPTIONS button so as to cause one or two lights to light up. PREWASH SUPER RINSE QUICK OP S 10. How to change a programme during its cycle Before you make any change, you must pause the washing machine by pressing the START/PAUSE button. It is possible to change any phase before the programme carries it out. Changing the type of fabric or temperature is possible, obviously, only during the washing phase. When you make a change in these two parameters, the washing machine will resume the cycle from the beginning. If it is necessary to drain the water in order to change the programme in progress, proceed as follows: · PAUSE the machine by pressing the START/PAUSE button; · press the SKIP/RESET button repeatedly, until only the DRAIN light remains lit; · press the START/PAUSE button again. When the water has been drained, a new programme can be selected. Press the START/PAUSE button to start it. TIO N S 10 11. How to cancel a programme during its cycle To cancel a programme that is being carried out, first pause the washing machine by pressing the START/PAUSE button, then press the SKIP/RESET button repeatedly, until all lights go out. 13. End of programme At the end of the programme, the washing machine stops automatically and gives an audible signal. If you had selected the RINSE HOLD option, the START/PAUSE button light flashes and the light remains lit to indicate that the water must be drained. When the programme has been completed, the light remains lit and the audible signal is given. The DOOR LOCKED light goes out at once. Press the SKIP/RESET button repeatedly to erase the programme that has just been carried out. If you omit to do this, the next time you switch the washing machine on, you will hear the audible signal. Note: when you switch the machine on, if you must erase the previously performed programme, it is also sufficient to press the FABRIC button and select a new programme. Press the ON/OFF button to switch the machine off. The relevant light will go out. Remove the laundry from the washing machine. Check whether the drum is completely empty, by rotating it with your hand. The purpose of this is to prevent any items of laundry from remaining accidentally in the drum, where they might get damaged in a subsequent wash (e.g. by shrinking) or bleed colour into another load of laundry. We advise you to close the water supply tap and disconnect the plug from the socket. Leave the door ajar in order to air the washing machine. 12. How to open the door during the cycle of a programme You can open the door, after having set the washing machine to PAUSE, provided the following conditions exist: · the washing machine is not in the heating phase beyond 40°C; · the level of the water is not high; · the drum is not turning. If these requirements are met, when you pause the washing machine, the DOOR LOCKED light goes out and the door can be opened. Should it not be possible to open the door, and should it be absolutely necessary to do so, switch the machine off by pressing the ON/OFF button. After approximately 3 minutes, you can open the door. Pay attention to the level and temperature of the water in the washing machine! When you close the door and press the ON/OFF button again, the washing machine will resume the programme from the point where it had been interrupted. 11 Washing Hints Do NOT overload the machine. Weigh the laundry the first few times you use the appliance. The average weights of the most common items are listed below as a guide: 1000g = 1 kg Sheet Pillow case Tablecloth Serviette Tea towel Linen hand towel Towelling hand towel Towelling bath towel Bath robe Man's shirt Apron 700-1000 g 100-200 g 400-500 g 50-100 g 70-120 g 100-150 g 150-250 g 700-1000 g 1000-1500 g 200-300 g 150-200 g G G G G G G For wool, use gentle detergent only in small quantities. Bleach is very corrosive; it should be used with care and kept out of reach of children. Some stains such as fruit, wine, grass, rust etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special presoak product or biological detergent. Only wool marked "Pure New Wool - washable, preshrunk" can be washed in the machine using the wool programme; other types of wool should be washed by hand or dry cleaned. If you have used the machine to wash, rinse or spin only non-colour fast garments, there may be dye left in the sump. To ensure any subsequent wash is not contaminated with the dye, select and carry out a rinse and spin programme, without any garments, to ensure that any dye is removed from the sump. Once you have finished using the machine, you are advised to unplug it and turn off the water tap. G G G G G G G G G G G G Load the laundry loosely alternating large items with small ones. Sort the laundry according to the type of fabric, colour-fastness and how dirty it is. Avoid washing unhemmed or torn items as they may unravel. Before washing, empty all pockets of small objects which may have been left inside (coins, keys, screws etc). as these could damage the drain pump. When washing curtains, remove the hooks. Close poppers and zips and fasten loose buttons. It is essential to wash new coloured items separately when washing for the first time. When washing fabrics requiring different wash temperatures together, always select the lowest temperature. White items should not be washed with coloured items. Very small items (handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case. Use a good quality detergent suitable for automatic washing machines. Use the correct quantities of detergent. 12 Which detergent?.... To ensure you obtain the best wash results from your appliance, it is important to use the right detergent in your everyday wash, and only detergents recommended for use in automatic machines. To maintain the appearance of your clothes and household textiles and to make them last longer you should use different types of detergent for different washes, whether for whites, colours or delicates. And in which form? Not only are there different types of detergent, but they are also available in different forms. Whether you chose a powder or liquid in traditional or compact form is your own personal choice. TRADITIONAL POWDERS Pour the powder directly into the dispenser drawer. Do not sprinkle powder onto clothes in the machine drum. WHITES We recommend the Ariel product range which is biological and designed to provide excellent cleaning and stain removal even at low temperatures. TRADITIONAL LIQUIDS Liquid can be placed in the main wash compartment of the detergent drawer marked with the symbol , start the machine immediately upon placing the detergent in the dispenser drawer. Alternatively the detergent is measured into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. NON BIOLOGICAL If you prefer to use a non biological detergent, which does not contain enzymes we recommend Fairy. Fairy provides good cleaning and stain removal. COMPACT POWDERS AND LIQUIDS Compact detergents (or concentrates as they are also known) are available in liquid or powder form, and generally require a smaller dosage. Follow the manufacturer's instructions to ensure the most economical usage. Pour the detergent directly into the dispenser drawer, or alternatively measure the detergent into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. * If you use a dosing device in a washer dryer, please ensure the dosing device/ball is removed before carrying out a drying programme. COLOUREDS For coloured items you should use a detergent which is designed to clean while maintaining the original colour. Ariel Color does not contain bleach and therefore helps to preserve colours. DELICATE ITEMS When washing delicates such as woollens, you should use a product which is specially designed to care for fine fabrics. Dreft Automatic is suitable for woollens and other delicates. FABRIC CONDITIONERS These are ideal for improving `softness', and also reduce static cling on synthetics and make ironing easier. They are available in two types: For example Lenor liquid fabric softener, for use in the washing machine/washer dryer. The liquid fabric softener should be poured into the compartment marked with the symbol . Follow the manufacturer's dosage instructions and never exceed the MAX level. Bounce conditioning sheets for use in a tumble dryer. We recommend the conditioning sheets are pinned (using a safety pin) to an article of laundry and placed in the tumble dryer. LAUNDRY BLEACH For additional stain removal you may wish to use a product such as Ace Gentle Bleach which is used in addition to your chosen detergent. Ace is suitable for all washable fabrics including silks, woollens and coloureds. 13 Wash Care Symbols Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct programme on your washing machine. WASHING SYMBOL 95 60 WASH ACTION Normal (Maximum) Normal (Maximum) FABRIC White Cotton or Linen without Special Finishes Cotton, Linen or Viscose without Special Finishes Colourfast at 60°C. Nylon, Polyester/Cotton, Viscose with Special Finishes, Cotton/Acrylic Mix. Cotton, Linen or Viscose Colourfast at 40°C but not 60°C. Acrylics, Acetate, Triacetate, Wool mixes, Polyester/wool blends. Wool, wool mixtures, Silks Do not machine wash 50 Reduced (Medium) Normal (Maximum) Reduced (Medium) Much Reduced (Minimum) Hand wash only 40 40 40 BLEACHING Chlorine bleach may be used IRONING Hot iron Warm iron Cool iron DRY CLEANING May be dry cleaned. Other letters and/or a bar beneath the circle will indicate the required process to the dry cleaner. TUMBLE DRYING with high heat setting with low heat setting May be tumble dried Cotton, Linen, Viscose Polyester mixtures, Wool Acrylic, Nylon, Polyester X A cross through any symbol means «DO NOT» Important Notes For best results, always use the dispenser drawer for dispensing detergents and liquid additives. Once the dispenser has been filled, close it by pushing it in gently. This is particularly important if you are using 14 fabric conditioner to avoid the conditioner entering the machine prematurely. When using liquid detergent and a prewash programme, place the detergent into the correct compartment in the dispenser drawer, after the prewash has finished. Washing programmes Type of laundry and symbols on labels 60 95 Load Programme/ temperature Cottons 60°-90°C Description of programme Main wash at 60°-90°C 3 rinses Long spin Consumption* Available options Energy kWh 2.1 Water litres 58 Time h/min. 2.28 White cotton: e.g. sheets, tablecloths, household linen 60 40 30 5 kg SPIN SPEED RINSE HOLD PREWASH SUPER RINSE QUICK SPIN SPEED RINSE HOLD PREWASH SUPER RINSE QUICK 5 kg Coloured cotton: e.g. shirts, blouses, underwear, towels, household linen 60 50 40 Main wash at Cottons 60°- 40°-30°C 60°-40°- 30°C 3 rinses Long spin 0.95 55 2.10 30 Synthetic fabrics and blends: e.g. shirts, blouses, underwear 40 2.5 kg Synthetics 60°-50°-40°30°C Main wash at 60°-50°-40°30°C 3 rinses Short spin Main wash at 40°-30°C 3 rinses Short spin SPIN SPEED RINSE HOLD PREWASH SUPER RINSE QUICK SPIN SPEED RINSE HOLD PREWASH SUPER RINSE QUICK 1.0 52 1.30 30 2.5 kg Delicate fabrics: e.g. acrylic fabrics, viscose, polyester, synthetic blends 40 30 Delicates 40°-30°C 0.55 55 56 Wool 2 kg Wool 40°-30°C Main wash at 40°-30°C 3 rinses Short spin SPIN SPEED RINSE HOLD 0.4 52 55 The "coloured cotton programme" at 60°C with a wash load of 5 kg is the reference programme for the data entered in the energy label, in compliance with EEC 92/75 standards. * This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest temperature provided for each programme. The machine is capable of washing up to 6 kg, however, to achieve optimum wash results it is recommended that the above wash load are adhered to. 15 Maintenance and Cleaning Before any maintenance or cleaning is carried out you must DISCONNECT the appliance from the electricity supply. To aid cleaning, the top part of the additive compartment should be removed. Descaling The water we use normally contains lime. It is a good idea to periodically use a water softening powder in the machine. Do this separately from any laundry washing, and according to the softening powder manufacturer's instructions. This will help to prevent the formation of lime deposits. C0066 C0067 After each wash Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance. Keeping the door open after a wash will also help to preserve the door seal. C0068 P1086 Maintenance Wash With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend that a maintenance wash be performed on a regular basis. To run a maintenance wash: G The drum should be empty of laundry. G Select the hottest cotton wash programme. G Use a normal measure of detergent, must be a powder (such as Ariel Futur). Cleaning the drawer recess Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse programme without any clothes in the drum. External cleaning Clean the exterior cabinet of the appliance with soap and water only, and then dry thoroughly. P0038 Cleaning the dispenser drawer From time to time the washing powder and additive dispenser drawer should be cleaned. Remove the drawer by pressing the catch downwards and by pulling it out. Flush it out under a tap, to remove any traces of accumulated powder. 16 Cleaning the filter The water drain filter A clean filter is important for the correct operating of the machine, and should therefore be cleaned after every washing programme. Open the filter door and place a container underneath to catch any spillage. If the filter is blocked and the machine is unable to drain you will need to drain the water manually from the machine at this stage. To do this, unhook the drain hose from the standpipe or sink and hold the end of the hose over a bowl on the floor. The water should drain by gravity into the bowl. When the bowl is full, hook the hose back up and empty the bowl. Repeat the procedure until water stops flowing out. The water inlet filter If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time. Turn off the water tap. Unscrew the water inlet hose. Clean the filter using a hard bristle brush. Tighten up the inlet hose. P1090 The dangers of freezing If the machine is exposed to temperatures below 0°C, certain precautions should be taken. G Turn off the water tap. G Unscrew the inlet hose. G Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hoses in a bowl. Run the draining programme. To do this: G Switch the machine on G Select a washing programme G Press the SKIP/RESET button three times G Press START/PAUSE button G Disconnect the appliance. G Screw the inlet hose and reposition the drain hose. G When you intend to start the machine up again, make sure that the room temperature is above 0°C. P0861 P0860 Unscrew and remove the filter. Clean carefully under a fast running tap. P0859 P0040 Warning When the appliance is in use and depending on the programme selected there can be hot water in the filter. Never remove the filter during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the filter, ensure it is securely retightened so as to stop leaks and young children being able to remove it. 17 Something Not Working Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below. IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. During machine operation it is possible that one of the following lights on programme phase indicator comes on and the START/PAUSE light and the END light flash indicating a fault in machine operation: : problem with the water supply : problem with water draining : door open Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre. Symptom The machine does not start Possible causes G G G G G The door has not been closed. The plug is not properly inserted in the power socket. There is no supply at the socket. The main fuse or the fuse in the plug has blown. The START/PAUSE button has not been depressed. The water tap is closed. The filter in the inlet hose is blocked. The inlet hose may be squashed or kinked. The door has not been closed. The end of the drain hose is too low. The end of the drain hose is submerged in water. There is no vent in the end of the drain hose. The drain hose may be squashed or kinked. The RINSE HOLD option has been selected. The drain filter may be blocked. The drain hose extension, if fitted, is not correct. Follow the instructions for connecting to the waste. The drainage system pipes are blocked. The wash load is unbalanced: redistribute the clothes inside the drum to allow the machine to spin. Too much detergent or unsuitable detergent has been used (creates too much foam). Check whether there are any leaks from the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. The drain hose may be damaged or not securely positioned. The detergent dispenser drawer or recess is clogged. The drainage system pipes are blocked. Too little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form. Stubborn stains have not been treated prior to washing The correct wash programme/temperature has not been selected. Too much laundry has been placed in the drum. 18 The machine does not fill G G G G The machine fills then empties immediately The machine does not empty and/or does not spin G G G G G G G G G There is water on the floor G G G G G Unsatisfactory washing results G G G G Symptom The machine vibrates when spinning Possible causes G G G G G The internal packing has not been removed. The machine is in contact with the wall or furniture. The machine is not level and stable (check diagonally). The washing load is badly distributed in the drum. Maybe there is very little laundry in the drum. The door will not open The water level is above the bottom edge of the door. The machine is heating the water. G The drum is turning. The door can only be opened when the relevant light has gone out. G G G Spinning starts late or the machine does not spin The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 15 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin programme. The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine. Machines based on modern technology operate very economically using very little water without affecting performance. The machine makes an unusual noise G No water is visible in the drum G Service & Spare Parts In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning: Customer Care For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone as follows: Customer Care Department Zanussi 55-77 High Street Slough Berkshire SL1 1DZ Tel 08705 727727* or visit our website at www.zanussi.co.uk * calls to this number may be recorded for training purposes. 0870 5 929929 Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages. Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working". When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code 2. Your telephone number 3. Clear and concise details of fault 4. The model and serial number of the appliance (found on the rating plate - see picture). 5. The purchase date Mod. .......... Prod. No. ........... Ser. No. ......... Mod. .......... Prod. No. ........... P0042 Ser. No. ......... 19 Guarantee Conditions Standard guarantee conditions We, Zanussi undertake that if, within 12 months of the date of the purchase, this Zanussi appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: G The appliance has been correctly installed and used only on the electricity supply stated on the rating plate. G The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions. G The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us. All service work under this guarantee must be undertaken by a Zanussi Service Force Centre. Any appliance or defective part replaced shall become the Company's property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: G G G G Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of Zanussi manufacture which are NOT marketed by Zanussi. European guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: G The guarantee starts from the date you first purchased your product. G The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. G The guarantee relates to you and cannot be transferred to another user. G Your new home is within the European Community (EC) or European Free Trade Area. G The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. G The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Senlis +33 (0)344 62 22 22 Germany Nurnberg +49 (0)911 323 2600 Italy Pordenone +39 (0)1678 47053 Sweden Stockholm +46 (0)8 738 79 50 UK Slough +44 (0)1753 219897 20 To contact your local Service Force Centre telephone 08705 929 929 NORTH EAST CHANNEL ISLANDS GUERNSEY ISLE OF LEWIS Guernsey Electricity PO Box 4 Vale, Guernsey Channel Islands GY1 3AD Jersey Electricity Company Haut De Lorme Rue De Haut De Lorme Trinity Jersey Channel Islands JE3 5FG ND Macleod 16 James Street Stornoway Isle of Lewis PA87 2QW 2, 6 & 8 Woodmarket Kelso Borders TD5 7AX 7 King Street Kirkwall Orkney KW15 1JF Scottish Hydro Electric Central Warehouse Inveralmond Perth PH1 3AF 3-4 Carlton Place Lerwick Shetland ZE1 0PW Bolts Shetland 26 North Road Lerwick Shetland ZE1 0PE Leask Electrical Harisdale Symbister, Whalsay Shetland ZE2 9AA GATESHEAD KELSO Unit 356a Dukesway Court Dukesway Gateshead NE11 0BH 15 Hainton Avenue Grimsby N. E. Lincs DN32 9AS Unit 1 Boulevard Industrial Estate Hull HU3 4AY 64-66 Cross Gates Road Cross Gates Leeds LS15 7YS Unit 23 Northfield Way Aycliffe Industrial Park Newton Aycliffe DL5 6EJ Pennine House Roman Ridge Road Sheffield S9 1GB JERSEY GRIMSBY ORKNEY HULL SCOTLAND ABERDEEN PERTH 54 Claremont Street Aberdeen AB10 6RA 33a Burnside Auchtermuchty Fife KY14 7AJ Unit 5 Block 2 Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ 93 Irish Street Dumfries DG1 2 PQ 7 Hill Street Dunoon Argyll PA23 7AL Unit 12 Dumbryden Ind. Estate 2 Dumbryden Road Edinburgh EH14 2AB Unit 4 Wellington Road Bishopriggs Glasgow G64 2SA Unit 3BI Smithton Ind. Estate Smithton Inverness IV2 7WL R Haggerty Bruach Blackwaterfoot Isle of Arran J Zerfah 244 Bruernish Isle of Barra Western Islands HS9 5QY Walker Engineering Glenmhor Upper Serpentine Road Rothesay Isle of Bute PA20 9EH LEEDS (OWN SALES) SHETLAND AUCHTERMUCHTY NEWTON AYCLIFFE BLANTYRE (OWN SALES) SHETLAND (OWN SALES) WHALSAY SHEFFIELD DUMFRIES DUNOON (OWN SALES) NORTH WEST BIRKENHEAD NORTHERN IRELAND BELFAST EDINBURGH Owenmore House Kilwee Business Park Dunmurry Belfast BT17 0HD 1 Kelvin Park Dock Road Birkenhead CH41 1LT Unit 7 James Street Workshops James Street Carlisle Cumbria CA2 5AH South Quay Ind. Estate Douglas Isle of Man IM1 5AT Unit B Central Industrial Estate St Marks Street Bolton BL3 6NR Unit 250 Dawson Place Bamber Bridge Preston Lancashire PR5 8AL Unit 20 Haigh Park Haigh Avenue Stockport SK4 1QR CARLISLE GLASGOW