User manual ZEBRA ZEBRANET PRINTSERVER II

ZebraNetTM PrintServer II User Guide © 2007 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLinkTM programs; Element Energy Equalizer® Circuit; E3®; and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide. ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide. All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see "Trademarks" on the product CD. Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Part Number: 45537L-004 Rev. A Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About this Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Illustration Instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1 · Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PSII Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 14 16 16 16 17 18 19 20 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 4 Contents 2 · Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 22 25 25 31 34 3 · Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . With Dynamic Host Configuration Protocol (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . Without DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In a Non-Windows Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking printer Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up a ZebraNet Connect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows NT 4.0/Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPX (NetWare) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defaulting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 40 40 40 43 46 46 48 52 52 54 57 57 58 59 60 60 63 64 64 65 66 4 · Printing Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 BSD (Berkeley Software Distribution)-Style Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System V Queue Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Operating System V Queue for ZebraNet Printing . . . . . . . . . . . . . . . . . Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNIX Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 68 69 69 69 69 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Contents 5 5 · NetWare Print Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Printing in PServer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 6 · Using Printing Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 A · PrintServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 PSII Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 80 89 91 92 B · ZebraLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 C · ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 PSII Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 ZebraLink Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 ZebraNet Alert Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Sending Email to Your Zebra Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Open Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 ZebraNet Connect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 D · Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Troubleshooting the PSII. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View Utility Discovery or Configuration Problems. . . . . . . . . . . . . . . . . . . Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unable to Configure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP JetAdmin or HP Web JetAdmin ................................... 124 124 124 125 125 125 125 E · Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 6 Contents Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Preface The Preface discusses the topics and illustrates standards that are used throughout this guide. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Illustration Instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 8 Preface Contacts Contacts You can contact Zebra Technologies at the following: Web Site http://www.zebra.com Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to http://www.zebra.com/support. The Americas Regional Headquarters Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766 Technical Support T: +1 847 913 2259 F: +1 847 913 2578 Hardware: hwtsamerica@zebra.com Software: swtsamerica@zebra.com Customer Service Dept. For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +1 866 230 9494 E: VHCustServ@zebra.com Europe, Africa, Middle East, and India Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK T: +44 (0)1494 472872 F: +44 (0) 1494 450103 Technical Support T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com Internal Sales Dept. For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: mseurope@zebra.com Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 T: +65 6858 0722 F: +65 6885 0838 Technical Support T: +65 6858 0722 F: +65 6885 0838 E: tsasiapacific@zebra.com Customer Service For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +65 6858 0722 F: +65 6885 0837 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Preface About this Document 9 About this Document The ZebraNet PrintServer II User and Reference Guide consists of these chapters: Title Content Description Introduction This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII), installation instructions, standard network configurations, and how to work with PSII. This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities. This chapter provides you with information on how to work with the most frequently used PSII features. This chapter provides information and instructions on configuring your printer for remote BSD-style LPD printing on the UNIX operating system. This chapter provides you with instructions on how to configure Novell's NetWare for printing to PSII. This chapter provides information and steps to set up your PSII to support Internet Printing Protocol (IPP). This appendix provides you with details on the most commonly used PSII features. This appendix provides you with detailed information that allows you to use the enhanced functionality of your ZebraLink-enabled printer with the PSII. This appendix provides you with details on ZebraNet Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink and the ZebraNet family of connectivity products. This section provides you with solutions to known issues. This section is a compiled group of frequently asked questions (FAQs) about PSII. This section is a glossary of terms that are specific to the PSII. Installation Getting Started Printing Configurations NetWare Print Configuration Using Printing Protocols PrintServer II ZebraLink (for ZebraLink-enabled printers) ZebraNet Utilities Hardware Troubleshooting Frequently Asked Questions Glossary 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 10 Preface Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: About this Chapter Sections These sections list and describe each main section of the chapter, including the initial page numbers of those sections. These sections primarily serve as hyperlink components for the Adobe Acrobat .pdf version of this guide. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (royal blue text) to jump directly to its location. Command Line Examples All command line examples appear in Courier font. For example, you would type the following to get to the Post-Install scripts in the bin directory: Ztools Files and Directories All file names and directories appear in Courier font. For example, the Zebra.tar file and the /root directory. Caution, Important, Note, Tools, and Example These topics are defined in the following example: Caution · Advises you that failure to take or avoid a specified action could result in loss of data. Caution · Warns you of a potential electric shock situation. Caution · Advises you that failure to take or avoid a specified action could result in personal injury. Important · Provides information that is essential to the completion of a task. Note · Indicates neutral or positive information that emphasizes or supplements important points of the main text. Tools · Identifies the tools you need to accomplish a task. Example · Provides an example, often a scenario, to better clarify a section of text. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Preface Document Conventions 11 Illustration Instruction Illustration instructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. One illustration instruction identifies a section of the dialog box, and the other shows steps to follow: In the Set Permanent text-box, type in the print server's IP address. When you are finished, click OK. 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 12 Preface Related Documents Related Documents In addition to the ZebraNet PrintServer User Guide, the following documents might be helpful references while using PSII: Note · Most of these documents are available on our Web site. · ZPL II® Programming Guide For Firmware Version x.14 and later · ZPL II® Programming Guide For x.10 through x.13 Firmware · EPL2 Programmer's Manual · EPL1 Line Mode Manual 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 1 Introduction This chapter provides a high-level overview of the PrintServer II (PSII), installation types, standard network configurations, and how to work with PSII. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PSII Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 14 16 16 16 17 18 19 20 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 14 Introduction Overview Overview The PrintServer II (PSII) is an optional factory- or field-installed interface device that supports network connection of the Zebra printer. PSII also provides a browser-type user interface that supports both the configuration of print server settings and the generation of unsolicited printer status messages to email-equipped devices. ZebraLink-enabled printers offer an additional set of web pages that allow the user to set printer specific settings, as well as configure additional unsolicited alerts to be sent via email or SNMP. If your printer also has ZebraNet Utilities, you have even more functionality. For details, see ZebraNet Utilities on page 15. Important · You can download the most recent version of ZebraNet Utilities from our Web site: www.zebra.com. Illustration This illustration shows the flow of all the components that work with PSII. The table that follows identifies the components and how they enhance each respective device: 1 3 Printer with PSII only 2 PAUSE ZebraNet Utilities ZebraLink-enabled printer, with PSII 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Introduction Overview 15 Components Description 1 Printer with PSII only PSII gives your printer these features: · allows the remote monitoring and configuration capability of the PSII using a browser. · allows you to send unsolicited printer status messages via email-enabled devices. A ZebraLink-enabled printer with PSII gives you all the above-mentioned features (WebView and Alert). NOTE · PSII can be either field- or factory-installed for additional features. For details, see Installation Types on page 19. ZebraNet® Utilities is a suite of software programs that work with PSII and enhance the features of ZebraLink resident within ZPL-based printers. The features include: · ZebraNet Alert lets you configure multiple event alerts per device with different alerts going to different people. You are notified of alerts from either visual or audio cues. You can also generate advanced alert reports. · ZebraNet Connect IP lets you, with Windows, enable simple printer selection of an IP addressable printer. · ZebraNet View allows you to locate printers automatically. ZebraNet View searches on parameters such as IP address, subnet, printer model, printer status, and many other userdefined characteristics. It also offers powerful device management capabilities. · ZebraNet View Java Applet is a Java-based version of the popular ZebraNet View. It gives you ZebraNet View capabilities in a non-Windows environment. 2 ZebraLink-enabled printer with PSII 3 ZebraNet Utilities 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 16 Introduction Requirements Requirements This section lists the minimum requirements for PSII, which include operating systems, browser support, and hardware. Operating Systems These are the platforms supported by ZebraNet Utilities: · WindowsTM NT®, 95, 98, 2000, Me · Novell® versions 3 and 4 Netware® · UNIX® · Linux Browser Support The ZebraNet View Java Applet is supported by any Java-enabled browser: · Internet Explorer 4.0+ · Netscape Navigator 4.08+ · Any browser that is HTML 1.1 compliant 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Introduction Requirements 17 Hardware These are the minimum hardware requirements: Internal Field Upgrade Internal Factory Printers External Xi Series (XiII and XiIII) R140 PAX Series (excluding PAX4) Z Series ® ® · · · · · · · · · · · · · · · · · · · · · · · · · Stripe Series Z4MplusTM Z6MplusTM 105SL 105 Se/160S 2746 2746e 2684 DA402, T402 2844 (EPL) 2844-Z (ZPL) Ht-146 2824 ZM400TM ZM600TM · · · · · · · · · · · 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 18 Introduction Compatibility Compatibility This section identifies the various components that are compatible with PSII. ZebraNet Wireless Card Socket Option (WCSO) PSII is fully compatible with WCSO. Software HP JetAdmin, HP Web JetAdminTM, and HP OpenViewTM all work with PSII. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Introduction Installation Types 19 Installation Types PSII can be factory- or field-installed, as follows: Factory Factory-installations are for new Zebra printers that are built with the internal PSII option. Field Field-installations are for Zebra printers already in the field that do not have the PSII device installed. The PSII option can be installed on existing printers, as follows: · External PSII -- attaches to the printer parallel port Important · This installation must be performed by a qualified service technician. · Internal PSII -- for the appropriate Zebra printers, this option connects directly to the main logic board 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 20 Introduction PSII Specifications PSII Specifications Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3, Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port User Interface Activity indicator: bi-color display of operational status; test button: diagnostic test and configuration printing Size (external ZebraNet PrintServer II) Length: 3.6" / 91.4 mm, Width: 2.5" / 63.5 mm, Height: 0.8"/ 20.3 mm Weight (external ZebraNet PrintServer II) .5 oz. / 71 g. Power Maximum 250mA at 5.25VDC; power provided by the printer (Centronics pin 18, 5VDC at 200mA) Environment Operating Temperature: 0° to 104°F (0° to 40°C); Storage Temperature: ­4° to 140°F (­20° to 60°C); Operating Humidity: 25 to 85% non-condensing Agency Approvals FCC Class B, Canadian ICES-003 "Class B", EN55022 Class B, EN55024, AS/NZS3548 Warranty Three years 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 2 Installation This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities. Contents External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 22 25 25 31 34 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 22 Installation External PSII External PSII This section provides you with an illustration of the external PSII and the steps required for its installation. Illustration This illustration shows an external PSII with the important components identified: Parallel Connector Ethernet Connector Status Indicator Test Button Note · When necessary, refer back to this illustration during the installation steps. To install an external PS II, complete these steps: 1. Turn off (O) the printer. 2. On the back of the printer, insert the PSII device into the parallel port. This illustration shows the location of the parallel port and provides an enlarged illustration of the parallel port: Parallel Connector 3. Secure the wire locks. 4. On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation External PSII 23 5. Turn on the printer. A red status indicator blinks during the Power On Self Test (POST) and changes to green when the initialization is finished. The Test button is a small hole on the PSII device. To press it, you need to insert something small into the hole, like a paperclip. 6. Press the Test button located on the bottom of the PSII. This prints out a PSII configuration label. Important · Label length, DPI and your firmware version: · · · For all printers, the minimum label length is 4 in. (10.16 cm). For printers with firmware version 7.01 and higher, regardless of the dpi, a 2-inch (5 cm) label prints For printers with firmware version 7 and lower, see the table that follows. This table shows you how to determine the minimum label width needed to print a PSII configuration label for printers with firmware version 7 or lower: DPI Inches 600 300 200 150 1.25 2.50 3.69 5.0 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 24 Installation External PSII This is an example of a PSII configuration label. The numbers identify the settings you need to know. The table following the illustration provides a description of each number. 1 2 3 1 2 3 This shows the IP address, subnet mask, and default gateway of the PSII device. If the IP address is set at 0.0.0.0, you need the serial number (in number 3) to set the IP address. This shows all the Novell settings. This shows the serial number, hardware address (MAC address), and firmware version of the PSII device. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation Internal PSII 25 Internal PSII This section provides you with an illustration of the internal PSII and installation steps. The printer model you have determines the instruction you need to go to: · If you have an XiII, XiIII, 105SL, and PAX series printers, see XiII, XiIII, 105SL, and PAX Series on page 25. · If you have an Z4Mplus or Z6Mplus printer, see Z4Mplus/Z6Mplus on page 27. Install This section provides you with instructions on how to install a PSII into the supported Zebra printers. XiII, XiIII, 105SL, and PAX Series This illustration shows you the internal PSII that can be installed into XiII, XiIII, 105SL, and PAX series printers. The important components are identified: Ribbon Cable Connector Test Button Status Indicator Ethernet Connector Caution · A qualified service technician must perform this installation. Caution · Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. Caution · Turn off (O) the printer and disconnect it from the power source before performing the following procedure. To install an internal PSII into a XiII, XiIII, 105SL and PAX Series printer, complete these steps: Tools · You need these tools to complete this procedure: Phillips Screwdriver Set 3/32 in. Allen Wrench 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 26 Installation Internal PSII 1. Turn off (O) the printer and disconnect the AC power cord. 2. On the back of the printer, remove the two screws and the blank cover plate positioned next to the main RS-232 and parallel interface connectors. 3. To remove the side panel: · For the XiII, XiIII series, and 105SL, remove the screws and remove the left side panel. Ferrite Bead Data Cable Connector Ribbon Cable Ribbon Cable Ferrite Bead · For the PAX series, access the electronics by removing the mounting screws from the printer's PCB access panel and sliding the panel out. Test Button Status Indicator Ribbon Cable Ferrite Bead Ribbon Cable Ferrite Bead Note · The parallel port on the back of the printer is not operational when the internal PSII is installed. The hardware of the PSII mounting bracket covers the parallel port. 4. Through the mounting slot, insert the ribbon cable and PSII. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation Internal PSII 27 5. Fold the cable and the ferrite bead back over the mounting bracket, and connect the ribbon cable connector into the keyed Interface Data Cable Connector (J4) on the main logic board. Secure the PSII interface board in place with the cover plate screws that you removed early in this step sequence. 6. Confirm that all small cable connectors are tight. 7. Reinstall the PAX series PCB access panel or the left side-panel of the XiII and XiIII series printers that you removed earlier in this step sequence. 8. This kit includes a label printed with the Ethernet MAC hardware address for the PSII. Remove the backing from the label and affix it to the back of the printer. 9. Reconnect the AC power cord and turn the printer on. 10. Consult your System Administrator before configuring the PSII for your network! To establish the network connection, refer to the section applicable to your network type. Z4Mplus/Z6Mplus This illustration shows you the internal PSII that can be installed into Z4Mplus and Z6Mplus printers. The components you need to be familiar with are: Test Button Ethernet Connector Status Indicator (Green) Cable Status Indicator (Red) Parallel Port Socket Caution · A qualified service technician must perform this installation. Caution · Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. Caution · Turn off (O) the printer and disconnect it from the power source before performing the following procedure. 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 28 Installation Internal PSII To install an internal PSII into a Z4Mplus printer, complete these steps: Tools · You need these tools to complete this procedure: Flat-blade Screwdriver Set 7 mm Nutdriver 1. Turn off (O) the printer and disconnect the AC power cord. 2. Lift the media door and find the screw in the upper-middle area of the printer frame. 3. As shown in this illustration, remove the screw and the lock washer: Media door Electronics Cover Lock Washer Screw 4. Close the media door. 5. As shown in this illustration to remove the electronics cover, push in and pull up. Cover Plate Screws Printer Back Cover Plate 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation Internal PSII 29 6. On the back of the printer, use the flat blade screwdriver to remove the screws and the cover plate. This opens the mounting slot on the back of the printer. 7. Take the PSII and disconnect it as noted in this illustration: Note · This illustration identifies the components you will be working with in the upcoming steps. Unplug this connector from the I/O board, so you only have the cable and PSII board. Cable Cable Tie I/O Board Back Cover PSII Board Standoffs Parallel Port Socket 8. As shown in this illustration, insert the short ends of each standoff into the holes on the main logic board until you hear a click. Main Logic Board Parallel Port Plug Standoffs 9. With the PSII device, take the cable and PSII board, go to the electronics side of the printer and plug the parallel port socket of the PSII board into the parallel port plug on the main logic board. 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 30 Installation Internal PSII 10. Snap the standoffs through the holes on the PSII board. Be sure the PSII is in securely. Note · Does your printer have a PCMCIA card installed? If so, step 11 requires you to feed the connector over the PCMCIA card, then through the mounting slot on the back of the printer. 11. With the PSII board connected onto the main logic board, feed the connector through the mounting slot on the back of the printer. 12. As shown in this illustration, put the I/O board and plate together, then connect the cable into the plug on the I/O board: I/O Board Plug Plate I/O Board . Note · The parallel port on the back of the printer cannot be used when the internal PSII is installed. The hardware of the PSII mounting bracket covers the parallel port. 13. Use the screws from step 6 to screw the plate onto the back of the printer. 14. Reinstall the electronics cover. 15. Reconnect the AC power cord and turn the printer on. If the green status indicator is solid (not blinking), you have power to the PSII. 16. Consult your System Administrator before configuring the PSII for your network. To establish the network connection, refer to the section applicable to your network type. 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation ZebraNet Utilities 31 ZebraNet Utilities The ZebraNet Utilities is a software suite consisting of tools to assist you with the configuration of the PSII device, which gives you the flexibility to make changes to settings, track errors, and more. If you want to be certain you have the most recent version of the ZebraNet Utilities, you can visit our Web site and download the most recent version. For more details, see Overview on page 14 or ZebraNet Utilities on page 109. Note · Contact your System Administrator before installing this software. You must have Administrator rights on your network to install most of these utilities. To install the ZebraNet Utilities, complete these steps: The steps that follow reflect the steps and dialogs for a typical installation. If you plan to conduct a custom installation, the dialogs you encounter or see will differ from those in this step sequence. 1. Insert the CD-ROM into the drive. Important · Is AutoPlay enabled on your computer? · · Yes. Your computer automatically launches the installation. No. You need to navigate to the Software>ZebraNet Util>setup.exe on the CD-ROM and manually launch the installation. 2. Click Next>. This illustration shows the dialog box that lets you select the utilities that you want to install: 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 32 Installation ZebraNet Utilities Each of these has drop-down menus to choose from. Important · If you installed ZebraNet View Java Applet, you must complete the installation steps for ZebraNet View Java Applet on page 34. 3. In the ZebraNet Utilities dialog, select the features you want to install and click Next>. This illustration gives you the chance to reset your installation settings: 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation ZebraNet Utilities 33 4. In the ZebraNet Utilities dialog, you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Install. When the installation is complete, this dialog opens: 5. Click Finish. Important · When the installation is complete, you need to restart your system for the changes to take place. 4/19/07 ZebraNet PrintServer II User Guide 45537L-004 Rev. A 34 Installation ZebraNet View Java Applet ZebraNet View Java Applet If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility. To install ZebraNet View Java Applet, complete these steps: 1. From the task bar, select Programs>ZebraNet Utilities>ZebraNet View Java Applet 1.0. This Security Warning dialog opens: 2. To begin the installation, click Yes. The Select Java Plugin Installation dialog opens: 45537L-004 Rev. A ZebraNet PrintServer II User Guide 4/19/07 Installation ZebraNet View Java Applet 35 3. Make the selections that apply to your environment, and click Install. The Software License Agreement opens. 4. Read the License Agreement. 5. To continue with the installation, click Yes.