User manual ZENITH ITV

ITV Setup, Registration and User's Guide ITV Service: Keyboard/TV Location Setup Help Quit ITV (Interactive Television): an interactive service offering you Internet access through your TV, via a local phone number (Note: After the Keyboard setup, you must first "Register" before you can use ITV, see page 3.) TROUBLESHOOTING CHECKLIST 1. Refer to Users Guide to make sure that unit is properly connected to your TV/VCR and telephone line. 2. Check that your telephone line is OK by connecting a telephone to the telephone jack and listening for the dial tone. 3. "ONLY" if you have experience with configuring TCP/PPP, access the unit's Internet Set-Up pages by clicking the link below or pressing ALT-CTRL-S. Please note that modifying the current setting might prevent the unit from properly operating. 4. If you are not confident with TCP/PPP or are unsure how to proceed, always refer to your Internet Service Provider hot line. Click here to configure Setup Status: Troubleshooting 1 Install two high-quality "AA" alkaline batteries into the ITV keyboard battery compartment. Back of Keyboard Help Quit TROUBLESHOOTING CHECKLIST 1. Refer to Users Guide to make sure that unit is properly connected to your TV/VCR and telephone line. 2. Check that your telephone line is OK by connecting a telephone to the telephone jack and listening for the dial tone. 3. "ONLY" if you have experience with configuring TCP/PPP, access the unit's Internet Set-Up pages by clicking the link below or pressing ALT-CTRL-S. Please note that modifying the current setting might prevent the unit from properly operating. 4. If you are not confident with TCP/PPP or are unsure how to proceed, always refer to your Internet Service Provider hot line. Click here to configure Setup Status: Troubleshooting 2 Set up the keyboard with an unrestricted line-of-sight path between the keyboard and the TV front panel. Turn on the TV. Press "Logo" on the keyboard for ITV* homepage. Left Select Key 3 4 Roller Ball Use the "Roller Ball" the directional arrow device on the keyboard to move the arrow to the word "Browser". Press (click) the "Left Select Key" on the keyboard, to go to the ITV home page. See the next page for basic ITV menu operation. Then go to page 3 to "Register" with ITV. 5 Logo Key Arrow Keys ITV Keyboard/TV Setup, shown with Help menu *First time usage automatically goes to the ITV Registration Form, follow on-screen instructions. Disclaimer Important Notice ITV Interactive service is being made available solely by ITV, who is independent of Zenith. Internet access must be arranged directly with ITV, and may require a user fee. Zenith is not in a position to assume responsibility for access to the ITV Internet site or the operation or continued availability of this service. 206-3729 ITV Service: Basic Menu Operation Menu navigation/operation is very simple. Follow the instructions provided below to learn how to operate the ITV interactive menu. When you are ready to Register, go to the next page. Browser Email Help Hangup Navigating the ITV Menu: Scroll, Click, or Press · Scroll, using the Roller Ball to move the on-screen arrow. · Click, the Left Select Key to choose an option, or · Press a direct-access "Hot Key" on the keyboard to go to a feature. · Use the Up / Down / Left / Right keyboard directional arrows to move to the next possible selection or link. · For ease of entering information, the arrow cursor changes to a convenient text "I-Beam" Cursor; when you use the Left Select Key to click on the text rectangle, when there is a need to key-in text. For example, to answer the questions on the Registration form. See the next page. TV Insert With ITV active, press TV Insert on the keyboard to place the PIP inset on the screen of the currently tuned channel on the TV. Press TV Insert again to remove the PIP channel. See the other PIP/sound options available as described in the TV operating guide. ITV Guide Status: Welcome to ITV ITV Home Page Menu 1 2 With the TV turned on, press "Logo" on the keyboard to show the ITV interactive menu on-screen. On the Keyboard, use the "Roller Ball" to move the directional arrow to an option on the menu. When the arrow changes to a hand with a pointing finger, press the "Left Select Key" on the keyboard to go to that option. Use the ITV interactive service to: · Browse the Internet (World-wide Web). · Send or receive simple Email messages. · Scan news articles, various online shopping opportunities, and other interactive options. When finished with your interactive session, click on "Hangup" on the menu to exit and then press "Logo" to return to TV viewing. You can also use the direct-access "Hot" keys on the top and bottom rows of the keyboard. See page 4 for Hot key descriptions. See page 5 for the ITV Quick Reference Guide. When being used, the keyboard should always be pointed at the TV screen in such a way as to allow for an unrestricted visual path so that the IR signals from the keyboard will reach the IR sensor on the front of the TV. 3 4 PAGE 2 206-3729 ITV System: User Online Registration Registering with ITV: You must first Register with ITV in order to use the ITV interactive TV System Done Dialer Reset Help Email Misc. Quit Security Network Telephone number: Account ID: Password: Dialing Prefix: Modem Initialization String: Country Code: Auto hangup after 0 United States Tone minutes Internet Information and Notes Internet Service Providers (ISPs) In order to use the Internet you must subscribe to an Internet service, usually for a monthly fee. This will allow you to access Internet sites. Phone Number Your Internet service provider is accessed by a telephone call to their Internet hookup telephone number. Log-on Each time you contact ITV or go to the Internet, you are making a telephone call. Status: Set Up - Dialer ITV Setup Menu 1 2 3 4 Press POWER to turn TV on. Press "Logo" on the keyboard to show the ITV menu on the TV screen. Press "Setup" on the keyboard to go directly to the registration forms menu. Follow on-screen instructions and use the keyboard to type-in the registration information. (Click on HELP if necessary.) Registration requires you to provide all the requested information and fill in all fields, give your credit card information, and choose a name and password for your Email account. Registration is received over a secured telephone line First time usage automatically displays the Registration Form. · Use the Up / Down / Left / Right arrows to move to the next possible selection or link. · For ease of entering information, the arrow cursor changes to a convenient text "I" Cursor, when you click on the text rectangle. EMail Information Choose a name. _____________________ Choose a password. ______________________ Mini glossary HOMEPAGE EMAIL HELP Entry page for internet web sites, and the ITV interactive menu page. Electronic mail sent and received over the internet, via telephone lines. Provides on-screen information about using ITV interactive menus. 206-3729 PAGE 3 ITV Homepage/Interactive Menu The ITV Homepage is the entrance to ITV services Browser Email Help Hangup ITV Menu Bar See next page for descriptions of menu bar options. Help Goes to ITV Help menu of frequently asked questions. ITV Site Goes to ITV menu. Program Guide Goes to ITV TV programming menu. Internet Icon Goes directly to your Internet Service Provider `s Home Page. (ITV Welcome Menu) Program Guide Email Goes to Email menu. Browser Search the World-Wide Web Provides access to selectable sites on the Internet. Software Activity Display When spinning, indicates that the action is in progress. Status: Welcome to ITV Note: Other sales opportunities may appear on interactive menu. Status Display Available menu navigation arrows appear in white. Keyboard "Hot Key" Functions Esc Reload Search Back Forward Top Row Keys Home Page Zoom Font Size Options Favorites Setup Go to History ITV Vol ITV Vol TV Insert ITV Audio Home Page Up Page Down End Fn Ctrl Alt Logo Email Ins Del Bottom Row Keys Top Row "Hot Key" Functions Esc (Stop) Prevents currently selected web site from loading. Reload Reloads web site. Search Goes to the Internet sites search menu. Back Returns to the previous page. Forward Goes to next page, if available. Home Page Goes to ITV Home Page. Zoom Increases picture size. Font Size Changes size of letters. Options Shows available options. Favorites Goes to list of favorite web sites. PAGE 4 Setup Go To History ITV Volume TV Insert ITV Audio Goes to registration menu. Goes directly to a URL. Show list of previously visited sites. Controls Web sound level. Turns PIP Channel/Sound On and Off. Switches sound from TV or Web site, if available. Bottom Row "Hot Key" Functions (Logo) Switches between TV/Internet modes. Email Goes to your Email menu. 206-3729 ITV Homepage Menu Bar Options Click on the following Menu Bar options for quick access to ITV features Menu Bar Selectors Go To Click on "Go To" to type in and go directly to a predetermined URL address. Goes to the ITV Home Page menu. Email Favorites Search Hang Up Email Displays your list of "favorite" Internet sites. Goes to the Internet sites search menu. Exits ITV Internet service. Goes to your ITV Email account menu. Misc Security Sets up your ITV Email account information. Accesses ITV on-screen display adjustment menu. Sets up security for restricted access to ITV. Menu Bar Folders Dialer Network Sets up phone access information. Sets up ITV Internet configurations. Home ITV Quick Reference Guide How Do I ? Get Help When Using ITV Click on "help" on the menu. Help provides how-to-do-it answers to frequently asked questions regarding how to use ITV menu options. Switch Between TV and ITV Press the hot key labeled "Logo" switches viewing between ITV service and currently tuned TV channel. Turn TV Channel On and Off With ITV image on the TV screen, press "Logo" on the keyboard to switch to TV mode and show currently tuned channel, press again to return to ITV. Turn TV PIP Channel On and Off With ITV image on the TV screen, press "TV Insert" on the keyboard to show currently tuned channel, press again to return to turn PIP Channel off. Search the Web Click on the word "Search" (right side of the ITV menu). Click on the text rectangle, to select. Type the search term(s) in the box provided, click "Go" and ITV will take you to the world-wide web. Stop the Current Page from Downloading Press "Esc" (Stop) on the keyboard. 206-3729 Go to or Return to ITV Homepage A homepage is the first screen or menu shown for an Internet site. Click on the "ITV" logo or press "Home Page" on the keyboard to go directly to the ITV Home page. Read or Send Email Press the hot key labeled "Email", choose new or existing account, then follow the instructions for logging into your Email account. Once that's been done, click "Send Mail" or "Read Mail". Go Back to Previous Page (If available) Click "Previous" on the menu or press "Back" on the keyboard. Go Forward to the Next Page (If available) Click "Next" on the menu or press "Next" on the keyboard. Go to a Favorite Site Click on "Go To" on the menu or press "Go To" on the keyboard. Go to the List of Previous Web Pages Press "History" on the keyboard. Show the Home Page Menu Press "Home" on the keyboard. Go to the Search Page Click the word "Search" on the menu. Go to the Setup Page Click the word "Setup" on the menu, or press "Setup" on the keyboard. Go to the Help Page Click the word "Help" on the menu. Close the Connection to ITV Click on "Hangup" on the menu. Press "Logo" on the keyboard, to see selected TV channel. Go to a Web Address Click on "Search" on the ITV Home Page menu to go to the search page and type in either a subject you want to find or the Web page address. See next page for more information. Restrict ITV Usage Remove batteries from the keyboard or put keyboard in a secure location. Also, click on "Security" on the Setup menu. Enlarge Image Press "Zoom" on the keyboard, to return to normal size, press "Zoom" again. PAGE 5 ITV System: Internet Guide Searching the World-wide Web (Internet) Browser Email Help Hangup Internet/Browser Menu Bar Notes Go To Click on if you know the URL of the site you want to access. Favorites Click on if the site you wan to go to is a preset "Favorite" selected site. Search Click on when you want to key-in a search term using the keyboard. Hangup Click on when you want to exit the ITV site or an Internet site. Email Click on when you want to go to your email, see next page. (ITV Welcome Menu) Program Guide Status: Welcome to ITV Accessing the Internet 1 2 3 Press "Home" on the keyboard or click on the word "Browser", on the ITV Home Page menu shown above. Move the arrow to the "Search" rectangle, click the Left Select Key on the keyboard. Type in a search term like "Sports"*. Move the arrow to "Go" then click "Select" on the keyboard to begin the search. Selectable sites about sports* will appear; normally 1 - 7 sites. Use the arrow to move (navigate) on the menu or use the Up/Down arrows to move the highlight to show the other sites listed. Click on "Next" to display the next available sites or click on "Previous" to go back to the sites displayed earlier. When you are done browsing, click on the ITV icon to return to the ITV homepage, or click on "Hangup" on the menu to end the Internet session. *Sports=Typical display of sports-related sites: Current sports, sporting goods, sports team sites, sporting events calendars, sports news, sports events history, sports equipment, sports locations. sports vacations, etc. The more specific the search key words, the narrower the search will be. For example, "Sports+history" adding "+" between search terms dictates the search would be for those two words together. Some sites may even take 30 minutes to download. Note: ITV will automatically disconnect the phone line from the Internet after five minutes; if there were no keyboard presses or arrow movement. Mini glossary BROWSER E-MAIL HTML HTTP HOME PAGE INTERNET ISP MODEM PASSWORD SEARCH ENGINE SMTP URL WORLD-WIDE WEB (WWW) Brings up and displays web pages. Messages sent by electronic means over telephone lines. HyperText Markup Language: Coding system used for formatting web pages. HyperText Transfer Protocol: System of communication rules for the world-wide web. Introductory page of a web site. Collection of computer networks tied together into a massive world-wide electronic network. Internet Service Provider. Connects your TV to ITV via your telephone line. Secret code to control access to locked software systems. Software programs that search given sets of documents for key words or phrases. Simple Mail Transfer Protocol: Governs the transmission of electronic mail through the Internet. Uniform Resource Locator: Internet address of an Internet page. Network of electronic sites linked to form a global network for transmitting information. PAGE 6 206-3729 ITV System: Send/Receive Email Done Dialer First Reset Help Email Misc. Quit Security Network ACCOUNT - Protocol: POP3 @ Setting up, sending, and receiving Email Email Address: Password: Incoming mail server: Outgoing mail server: Return address: Real Name: Leave mail on server for 0 Status: Set Up - Email Days Go to the Email Menu 1 2 3 4 Press "Email" on the keyboard - - or - - On the Setup menu shown above, click on the word "Email". Click on the Email option you want to go to, or task you want to perform. Follow the on-screen instructions or click on "Help" on the menu. When you are finished using Email, click on the ITV icon to return to the ITV homepage, or click on "Hangup"on the menu, to end the Email session. Overview of ITV Email Options · Create an Email Account Using the keyboard, press "Email". When the Email menu appears, key-in the information required to create a new Email account." Follow the on-screen instructions or click on "Help" on the menu. When you first registered with ITV, you entered an account user name and password. Key-in the same user name and password. Click "Log In". · Send Email Click on, "Send Mail" - To create and send an Email message. Type in your message and click "Send". Follow on-screen instructions, or click "Help". · Receive Email Click on, "Read Mail" - To read Email messages people have sent to you. Follow on-screen instructions, or click "Help". 206-3729 PAGE 7 ITV System: Troubleshooting Try these simple solutions to resolve ITV problems PROBLEM ITV does not work. POSSIBLE CAUSE(S) Not registered. Phone not connected. Home page not on-screen. Modem not connected. Telephone line not working. IR path from keyboard obstructed. Keyboard batteries weak. Batteries installed wrong. Software lock-up. POSSIBLE SOLUTION(S) Register with ITV to use service. Wait to be connected to ITV. Press "Logo" on keyboard. Connect telephone line to TV jackpack. Contact telephone company. Remove obstruction so keyboard IR signal can reach front of TV. Replace with 2 high-quality "AA" alkaline batteries. Make sure "+" and "-" match in battery compartment. Turn TV off, wait two minutes then turn TV back on. ITV takes a long time to show web site. Complex image. Site busy. The more complex the visual image or web site, the longer it will take to be downloaded. Some sites get heavy usage and take longer to load. Can't open Email attachments. Not possible. Email attachments cannot be accessed through ITV. Registration form not accepted. Form incomplete. All information must be filled in on form to be accepted. Cursor on item, nothing happens. Left Select Key was not clicked. Click Left Select Key on keyboard to go to item. Can't move arrow down. Ad Banners interfere with navigating. Use Down or Up arrows to move highlight within menu. Can't access subscription sites. Fee required to access ISP site. Contact the ISP you wish to subscribe to and get the necessary information and pay the fee required to be a user of their Internet access service. ITV disconnects from Internet. No menu activity for 5 minutes. Click on a menu option to reconnect. Additional TV/ITV operational information Information Updates ITV periodically updates information on a regular basis throughout the day. When registering, pick a time when you would not be using the telephone, while asleep etc. and ITV will update the ITV Homepage data automatically, within your specified time frame. ITV may elect to change the user menu appearance as necessary. If additional numbers need to be pressed to make outgoing phone calls out such as 9 or other number sequences, be sure to include them with your phone number when registering. This interactive TV is a two-function appliance. TV functions are separate from ITV functions. Pressing "Logo" on the keyboard, switches operation between TV functions and ITV functions. Even if the TV is turned off, ITV remains active; so that it can receive information updates periodically. © Copyright 2001 Zenith Electronics Corporation Software Upgrades Dialing Prefix TV/ITV 206-3729 Issue *