ZyWALL 2/2WE Internet Security Gateway User's Guide Version 3.60 March 2003 ZyWALL 2 and ZyWALL 2WE Copyright Copyright © 2003 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. ii Copyright ZyWALL 2 and ZyWALL 2WE Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Certifications Refer to the product page at www.zyxel.com. FCC iii ZyWALL 2 and ZyWALL 2WE Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. Note This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada. iv Information for Canadian Users ZyWALL 2 and ZyWALL 2WE ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. NOTE Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser. To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country. Online Registration Register online registration at www.zyxel.com for free future product updates and information. Warranty v ZyWALL 2 and ZyWALL 2WE Customer Support When you contact your customer support representative please have the following information ready: Please have the following information ready when you contact customer support. · Product model and serial number. · Information in Menu 24.2.1 ­ System Information. · Warranty Information. · Date that you received your device. · Brief description of the problem and the steps you took to solve it. METHOD LOCATION WORLDWIDE E-MAIL SUPPORT/SALES support@zyxel.com.tw TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL +886-3-578-3942 www.zyxel.com www.europe.zyxel.com ftp.europe.zyxel.com www.zyxel.com ftp.zyxel.com www.zyxel.dk ftp.zyxel.dk www.zyxel.de ZyXEL Communications Corp., 6 Innovation Road II, ScienceBased Industrial Park, Hsinchu 300, Taiwan ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A. ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark ZyXEL Deutschland GmbH. Adenauerstr. 20/A2 D-52146 Wuerselen, Germany sales@zyxel.com.tw NORTH AMERICA support@zyxel.com sales@zyxel.com SCANDINAVIA support@zyxel.dk sales@zyxel.dk GERMANY support@zyxel.de sales@zyxel.de +886-3-578-2439 +1-714-632-0882 800-255-4101 +1-714-632-0858 +45-3955-0700 +45-3955-0707 +49-2405-6909-0 +49-2405-6909-99 vi Customer Support ZyWALL 2 and ZyWALL 2WE Table of Contents Copyright......................................................................................................................................................ii Federal Communications Commission (FCC) Interference Statement................................................. iii Information for Canadian Users ...............................................................................................................iv ZyXEL Limited Warranty ..........................................................................................................................v Customer Support ......................................................................................................................................vi List of Figures ...........................................................................................................................................xvi List of Tables .......................................................................................................................................... xxiii Preface ....................................................................................................................................................xxvii Overview ........................................................................................................................................................... I Chapter 1 Getting to Know Your ZyWALL .......................................................................................... 1-1 1.1 1.2 1.3 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Introducing the ZyWALL 2/2WE Internet Security Gateway ................................................... 1-1 Features ...................................................................................................................................... 1-1 Applications for the ZyWALL ................................................................................................... 1-5 Introduction to Hardware Installation ........................................................................................ 2-1 Front Panels LEDs .................................................................................................................... 2-1 LED Descriptions....................................................................................................................... 2-2 ZyWALL Rear Panels and Connections .................................................................................... 2-3 Hardware Connections ............................................................................................................... 2-3 Hardware Mounting Options...................................................................................................... 2-5 Additional Installation Requirements for Using 802.1x............................................................. 2-5 Turning On Your ZyWALL....................................................................................................... 2-5 Chapter 2 Hardware Installation ........................................................................................................... 2-1 Initial Setup and Configuration.....................................................................................................................II Chapter 3 Introducing the Web Configurator ...................................................................................... 3-1 3.1 Introduction to the Web Configurator ........................................................................................ 3-1 Table of Contents vii ZyWALL 2 and ZyWALL 2WE 3.2 3.3 4.1 4.2 4.3 4.4 4.5 5.1 5.2 5.3 5.4 6.1 6.2 6.3 7.1 7.2 7.3 7.4 7.5 7.6 7.7 8.1 Accessing the ZyWALL Web Configurator ...............................................................................3-1 Web Configurator Navigation.....................................................................................................3-2 Introduction to the SMT..............................................................................................................4-1 Accessing the Console Port via the Console Port .......................................................................4-1 Navigating the SMT Interface.....................................................................................................4-2 Changing the System Password ..................................................................................................4-7 Resetting the ZyWALL...............................................................................................................4-8 Introduction to General Setup .....................................................................................................5-1 System Name ..............................................................................................................................5-1 Dynamic DNS.............................................................................................................................5-1 General Setup......................... ...